Qpo Model From Enpower

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Quality & Process Outsourcing By Jhumka Rao Director IT Process Improvement Practice Head

description

Quality Outsourcing Model

Transcript of Qpo Model From Enpower

  • 1. Quality & Process Outsourcing
    By Jhumka Rao
    Director
    IT Process Improvement Practice Head

2. QPO Model
Customer Types
Outsourcing
Transformation
Lines of Business
Services
3. Solution Components
4. QPO Methodology
Business Strategy
IT Strategy
IT Portfolio
Investment Priority
Process Definition
Process Deployment
Audits
Dashboards
Trends
Improvement Plans
Step 1 : QPO Engage
Service Delivery
Project Delivery
Security Delivery
Continuity Delivery
Business Goals
Business Timelines
5. QPO Methodology
Step 2 : QPO Disengage
Business Strategy
IT Portfolio
Investment Priority
Business Goals
Business Timelines
IT Strategy
Service Delivery
Project Delivery
Security Delivery
Continuity Delivery
Dashboards
Trends
Improvement Plans
6. QPO Methodology
Transformation
7. QPO Benefits
8. Frameworks Supported
9. Clients in the pipeline
ERP Implementation for:
Unity Automation Solutions Ltd. (Gurgaon)
Dyanamic Engineers (Noida)
Business Process definition
Trinity Energy Systems Pvt. Ltd. (Vadodara)
CMMi
Createch (SatyaNiketan, New Delhi)
Testing
Trinity Energy Systems Pvt. Ltd. (Smart card based energy meters, s/w developed by Createch)
MS-P training
Unity Automation Solutions Ltd.
ISO Certification
Trinity Energy Systems Pvt. Ltd. (Vadodara)
IT Process Improvement
ITIL, P-CMM, VAL-IT: Aviva (Singapore)
ITIL: MakeMyTrip
ITIL: UHC