QP and NOS - Hair Stylistv2 · SA11. manner and tone, professional, supportive, respectful,...

Contents1. IntroductionandContacts…..…………….…..Page1

2. QualificationsPack……….…………..…...……..Page2

3. GlossaryofKeyTerms…………..………….…..Page3

4. OSUnits……………………..…………………….…...Page5

5. Annexure:NomenclatureforQP&OS…Page62

6. AssessmentCriteria………………………..….…Page64

technology c o n s u l t i n g

Qualifications Pack-Hair Stylist

SECTOR:BEAUTY&WELLNESS

SUB-SECTOR:BEAUTY&SALONS

OCCUPATION:HAIRCARESERVICES

REFERENCEID:BWS/Q0202

ALIGNEDTO:NCO-2004/5141.15

Brief Job Description: A hairstylist is a professionally trained individual whospecialisesinhaircaretreatments.AHairStylistperformsvariousdutiessuchassuch as shampooing, trimming, cutting, blow drying, colouring and treatmentforhairdamageandrepair.AHairStylistneedstounderstandtheintricaciesofcuttingandstylinghair,whilealsoknowinghowtokeephairhealthy.

PersonalAttributes:Thisjobrequiresanindividualwithexperienceinhaircaretreatmentstoprovidearangeofservicesefficientlyandeffectivelyinasafeandhygienic working environment. The individual must exhibit a pleasantpersonality, excellent interpersonal and communication skills and be sensitivewhendealingwithclientsforhaircaretreatments.Theindividualmustexhibitaneat personal appearance at all times have good hand-eye coordination. Theindividualmust be pleasant and tactfulwhen dealingwith clients and have agenuineinterestinpeople.

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Introduction

Whatare Occupational Standards(OS)?

Ø OSdescribewhatindividualsneedtodo,knowandunderstandinordertocarryoutaparticularjobroleorfunction

Ø OSare

performancestandardsthatindividualsmustachievewhencarryingoutfunctionsintheworkplace,togetherwithspecificationsoftheunderpinningknowledgeandunderstanding

Contact Us:

Beauty&WellnessSectorSkillCouncilOfficeno-405-406,DLFCityCourtM.G.Road,Sikanderpur,Gurgaon-122002+911244269030-31

E-mail:[email protected]

QUALIFICATIONSPACK-OCCUPATIONALSTANDARDSFORBEAUTY&WELLNESS

QualificationsPackForHairStylist

2

QualificationsPackCode BWS/Q0202JobRole HairStylistCredits(NSQF) TBD Versionnumber 1.0Sector Beauty&Wellness Draftedon 01/03/15Sub-sector Beauty&Salons Lastreviewedon 20/05/15Occupation HairCareServices Nextreviewdate 20/05/16

NSQCClearanceon NA

JobRole HairStylist

RoleDescription Performservicessuchasshampooing,trimming,cutting,blowdrying,colouringandtreatment

NSQFlevelMinimumEducationalQualificationsMaximumEducationalQualifications

4ClassVIII/theabilitytoread/writeandcommunicateeffectivelyonthejobroleNotApplicable

Training(Suggestedbutnotmandatory)

1. Level3AssistantHairStylistOR

1.Courseinblowdry,shampooandconditioningofhair,cutandstyle,colourandlighten,permandneutralizeandhairrelaxationtechniques

2.Courseinhairproducts3.Courseinstructure,function,characteristicsofhairtypes

Experience 24monthsasahairstylistinasalon

ApplicableNationalOccupationalStandards(NOS)

Compulsory:1. BWS/N9001Prepareandmaintainworkarea2. BWS/N0205PerformBlowdryingofhair3. BWS/N0202Shampoo,conditionthehairandscalp4. BWS/N0206PerformScalpMassageandHairSpaServices5. BWS/N0207Cuthair6. BWS/N0208Performhairstylinganddressing7. BWS/N0209Colourandlightenhair8. BWS/N0210Permandneutralizehair9. BWS/N0211Performhairrelaxingandstraighteningservices10. BWS/N9002Maintainhealthandsafetyofworkarea11. BWS/N9003Createapositiveimpressionatworkarea

Optional:Notapplicable

PerformanceCriteria AsdescribedintherelevantOSunits

JobDe

tails


3

Keywords/Terms Description

Sector

Sector is a conglomeration of different business operations having similarbusinesses and interests. It may also be defined as a distinct subset of theeconomywhosecomponentssharesimilarcharacteristicsandinterests.

Sub-sector Sub-sector is derived from a further breakdown based on the characteristics

andinterestsofitscomponents.Occupation Occupationisasetofjobroles,whichperformsimilar/relatedsetoffunctions

inanindustry.Function

Function isanactivitynecessaryforachievingthekeypurposeofthesector,occupation,orareaofwork,whichcanbecarriedoutbyapersonoragroupofpersons.FunctionsareidentifiedthroughanalysisandformthebasisofOS.

JobRole Jobroledefinesauniquesetoffunctionsthattogetherformaunique

employmentopportunityinanorganization.OS

OS specify the standards of performance an individual must achieve whencarrying out a function in the workplace, togetherwith the knowledge andunderstanding they need to meet that standard consistently. OccupationalStandardsareapplicablebothintheIndianandglobalcontexts.

PerformanceCriteria

Performance Criteria are statements that together specify the standard ofperformancerequiredwhencarryingoutatask.

NOS NOSareOccupationalStandardswhichapplyuniquelyintheIndiancontext.QualificationsPackCode

Qualifications Pack Code is a unique reference code that identifies aqualificationspack.

QualificationsPack

Qualifications Pack comprises the set of OS, together with the educational,training and other criteria required to perform a job role. A QualificationsPackisassignedauniquequalificationpackcode.

UnitCode UnitCodeisauniqueidentifierforanOccupationalStandard,whichis

denotedbyan‘N’UnitTitle UnitTitlegivesaclearoverallstatementaboutwhattheincumbentshouldbe

abletodo.Description

Descriptiongivesashort summaryof theunit content.Thiswouldbehelpfulto anyone searching on a database to verify that this is the appropriate OStheyarelookingfor.

KnowledgeandUnderstanding

Knowledge and Understanding are statements which together specify thetechnical, generic,professionalandorganizational specific knowledge thatanindividualneedsinordertoperformtotherequiredstandard.

OrganizationalContext

Organizational Context includes the way the organization is structured andhowitoperates, includingtheextentofoperativeknowledgemanagershaveoftheirrelevantareasofresponsibility.

TechnicalKnowledge

TechnicalKnowledge is thespecificknowledgeneeded to accomplishspecificdesignatedresponsibilities.

CoreSkillsorGenericSkills

CoreSkillsorGeneric Skills areagroupofskills thatarekey to learningandworking in today's world. These skills are typically needed in any workenvironment. Inthecontextof theOS, these includecommunicationrelatedskillsthatareapplicabletomostjobroles.

Defin

ition

s


4

Keywords/Terms Description

B&WSSC Beauty&WellnessSectorSkillCouncilNOS NationalOccupationalStandardsNSQF NationalSkillsQualificationFrameworkNVEQF NationalVocationalEducationalQualificationFrameworkNVQF NationalVocationalQualificationFrameworkOS OccupationalStandardsPC PerformanceCriteriaQP QualificationPackSSC SectorSkillsCouncil

Acronyms

BWS/N9001 Prepare and maintain work area

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NOS

NationalOccupationalStandards

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Overview ThisOSunitisaboutpreparingtheequipment,productsandworkareaaheadofservicedelivery toensuretheefficiencyandeffectivenessofconductingtreatmentsconsideringthestandardsofoperationofthesalon.

National Occupational Standard


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NOS


UnitCode BWS/N9001

UnitTitle(Task) PrepareandmaintainworkareaDescription Preparetheequipment,productsandworkareaaheadofservicedeliverytoensure

theefficientlyandeffectivenessofconductingtreatmentsconsideringthestandardsofoperationofthesalon

Scope Thisunit/taskcoversthefollowing:• Preparingtheworkareaandsetting-upofequipmentandproductsrequired

forthetreatments

PerformanceCriteria(PC)w.r.t.theScope

Element PerformanceCriteriaPrepareandmaintainworkarea

PC1. ensurethatenvironmentalconditionsaresuitablefortheclientandthetreatmenttobecarriedoutinahygieneandsafeenvironment

PC2. selectsuitableequipmentandproductsrequiredforthetreatmentPC3. setuptheequipmentandpreparetheproductsfortreatmentsinadherence

tothesalonproceduresandproduct/equipmentguidelinesPC4. placetheproductsinthetrolleyforthetreatmentPC5. sterilize,disinfectandplacethetoolsonthetrayPC6. disposewastematerialsinadherencetothesalon'sandindustry

requirementsPC7. storerecords,materialsandequipmentsecurelyinlinewiththesalon’s

policiesKnowledgeandUnderstanding(K)A. Organizational

Context(Knowledgeoftheorganizationanditsprocesses)

Theuser/individualonthejobneedstoknowandunderstand:KA1. organization’sstandardsofperformanceandsequenceofservicesKA2. rangeofservicesandproductsofferedbytheorganizationKA3. healthandsafetyrequirementsintheorganization

B.TechnicalKnowledge

Theuser/individualonthejobneedstoknowandunderstand:KB1. typesofproducts,materialsandequipmentrequiredforthetreatmentKB2. processandproductstosterilizeanddisinfectequipment/toolsKB3. manufacturer’sinstructionsrelatedtoequipmentandproductuseand

cleaningKB4. knowledgeofapplicablelegislationrelatingtotheworkplace(forexample

healthandsafety,workplaceregulations,useofworkequipment,controlofsubstanceshazardoustohealth,handling/storage/disposal/cautionsofuseofproducts,fireprecautions,occurrences,hygienepractice,disposalofwaste,environmentalprotection

Skills(S)[Optional]

A. CoreSkills/GenericSkills

WritingSkillsTheuser/individualonthejobneedstoknowandunderstandhowto:SA1. maintainaccuraterecordsofclient,treatments,operatingandclosing

checklists,productstockstatusSA2. readingandwritingcomprehensiontounderstand,communicateand

maintainprocesses,techniques,records,policiesandprocedures

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NOS


ReadingSkillsTheuser/individualonthejobneedstoknowandunderstandhowto:SA3. readaboutnewproductsandserviceswithreferencetotheorganizationand

alsofromexternalforumssuchaswebsitesandblogsSA4. keepabreastwiththelatestknowledgebyreadingbrochures,pamphlets,and

productinformationsheetsSA5. readingandwritingcomprehensiontounderstand,communicateand

maintainprocesses,techniques,records,policiesandproceduresOralCommunication(ListeningandSpeakingskills)Theuser/individualonthejobneedstoknowandunderstandhowto:SA6. discusstasklists,schedules,andwork-loadswithco-workersSA7. questioncustomers/clientsappropriatelyinordertounderstandthenature

oftheproblemandmakeadiagnosisSA8. giveclearinstructionstocustomers/clientsSA9. keepcustomers/clientsinformedaboutprogressSA10. avoidusingjargon,slangoracronymswhencommunicatingwithacustomer/

client,unlessitisrequiredSA11. mannerandtone,professional,supportive,respectful,sensitivetoclientSA12. speakclearlyandpreciselyinacourteousmanneranddevelopaprofessional

relationshipwiththeclientSA13. understandthedirectivespasseddownbysupervisorsSA14. abilitytolistenandunderstandthelocallanguageindealingwithclientsand

maintainclientconfidentialityB.ProfessionalSkills DecisionMaking

Theuser/individualonthejobneedstoknowandunderstandhowto:SB1. makedecisionspertainingtotheconcernedareaofwork

PlanandOrganizeTheuser/individualonthejobneedstoknowandunderstandhowto:SB2. planandorganizeservicefeedbackfiles/documentsSB3. planandmanageworkroutinebasedonsalonprocedureSB4. understandtheclientschedulingandbookingsandmaintaintheworkarea,

equipmentandproductstockstomeetthescheduleSB5. maintainaccuraterecordsofclients,treatmentsandproductstocklevelsSB6. acceptfeedbackinapositivemanneranddevelopontheshortcomings

CustomerCentricityTheuser/individualonthejobneedstoknowandunderstandhowto:SB7. committedtoserviceexcellence,courteous,pleasantpersonalitySB8. managerelationshipswithcustomerswhomaybestressed,frustrated,

confused,orangrySB9. buildcustomerrelationshipsandusecustomercentricapproachSB10. clean,sportingtheprofessionaluniform,neatcombedhair,closed-in

footwear,personalhygieneandcleanliness(shower/bath),oralhygiene(cleanteeth,freshbreath)

SB11. maintainahygienicworkareaadheringtothesalonandapplicablelegalhealthandsafetystandards

SB12. sanitizethehandsandcleanallworkingsurfaces,usedisposableproductsand


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NOS


sterilizedtoolsSB13. managethestorage/disposal/cautionsofuseofproducts,fireprecautions,

occurrences,hygienepractice,disposalofwasteandenvironmentalprotection

SB14. handle,useandstoreproducts,toolsandequipmentsafelytomeetwiththemanufacturer’sinstructions

ProblemSolvingTheuser/individualonthejobneedstoknowandunderstandhowto:SB15. thinkthroughtheproblem,evaluatethepossiblesolution(s)andsuggestan

optimum/bestpossiblesolution(s)SB16. dealwithclientslackingthetechnicalbackgroundtosolvetheproblemon

theirownSB17. identifyimmediateortemporarysolutionstoresolvedelays

AnalyticalThinkingTheuser/individualonthejobneedstoknowandunderstandhowto:

SB18. usetheexistingdatatoarriveatspecificdatapointsSB19. usetheexistingdatapointstogeneraterequiredreportsforbusiness

CriticalThinkingTheuser/individualonthejobneedstoknowandunderstandhowto:SB20. apply,analyze,andevaluatetheinformationgatheredfromobservation,

experience,reasoning,orcommunication,asaguidetothoughtandactionSB21. participateinselfdevelopmentaltrainingactivitiestoenhanceone’s

knowledgeofsalonperformancestandardsandapplicablehealthandsafetylegislativerequirements


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NOS


NOS Version Control

BacktoTop

NOSCode BWS/N9001

Credits(NSQF) TBD Versionnumber 1.0

Industry Beauty&Wellness Draftedon 01/03/2015

IndustrySub-sector Beauty&Salons Lastreviewedon 20/05/2015

Occupation HairCareServices Nextreviewdate 20/05/2016

BWS/N0205 Perform Blow drying of hair

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NOS NationalOccupationalStandards


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OverviewThisOSunitisaboutapplyinghairdryertoperformblowdryalignedtothestandardsofoperationofthesalon.


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UnitCode BWS/N0205

UnitTitle(Task) PerformBlowdryingofhairDescription Usehairdryertoblowdryhair

Scope Thisunit/taskcoversthefollowing:• Applyinghairdryertoperformblowdry


Element PerformanceCriteriaBlowdryhair

PC1. adheretothehealthandsafetystandardslaidoutbythemanufacturerand

salonPC2. positionselfandclientthroughouttreatmenttoensurecomfortand

wellbeingPC3. clarifytheclient'sunderstandingandexpectationpriortocommencementof

theblowdryprocedurePC4. performandadapttheprocedureusingmaterials,equipmentandtechniques

correctlyandsafelytomeettheneedsoftheclientPC5. applystylingproducts,ifrequiredandmaintainaregularchecktominimise

theriskofdamagetothehairPC6. performvariousblowdryingtechniquetoachievethedesiredlook

• Blow-waving• Blow-drying• Scrunchdrying• Fingerorhanddrying• Blowcombing• Blow–strechingorstraigtening

PC7. completetheproceduretothesatisfactionoftheclientinacommerciallyacceptabletime

PC8. providespecificafter-procedure,homecareadviceandrecommendationsforproductuseandfurthertreatmentstotheclient

KnowledgeandUnderstanding(K)A. Organizational


Theuser/individualonthejobneedstoknowandunderstand:KA1. knowledgeoftheorganization’sstandardsofperformanceandsequenceof

servicesKA2. knowledgeoftherangeofservicesandproductsofferedbytheorganizationKA3. knowledgeofthehealthandsafetyrequirementsintheorganization


Theuser/individualonthejobneedstoknowandunderstand:KB1. knowledgeofapplicablelegislationrelatingtotheworkplace(forexample

healthandsafety,workplaceregulations,useofworkequipment,handling/storage/disposal/cautionsofuseofproducts,fireprecautions,hygienepractice,disposalofwaste,environmentalprotection

KB2. knowledgeofthestructure,function,characteristicsofhairtypesKB3. knowledgeofhairstructureandhairshaftKB4. knowledgeofblowdryingtools.

• handhelddryerandattachments• differentsizeandtypesofbrushes

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• variouscombsKB5. knowledgeofblowdryingtechniqueandproductsKB6. methodofmanagingandcontrollinghairsectionsduringthedryingprocessKB7. knowledgeofblowdryingproducts

• blowstylingaids• dressingaids• settingaids• protectors• curlenhancers

KB8. theeffectofthehumidityanddryingprocessonthehairKB9. effectofincorrectapplicationofheatonthehairandscalp

Skills(S)[Optional]




maintainprocesses,techniques,records,policiesandproceduresReadingSkillsTheuser/individualonthejobneedstoknowandunderstandhowto:SA3. readaboutnewproductsandserviceswithreferencetotheorganizationand









PlanandOrganizeTheuser/individualonthejobneedstoknowandunderstandhowto:


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SB2. planandorganizeservicefeedbackfiles/documentsSB3. planandmanageworkroutinebasedonsalonprocedureSB4. understandtheclientschedulingandbookingsandmaintaintheworkarea,






SB12. sanitizethehandsandcleanallworkingsurfaces,usedisposableproductsandsterilizedtools

SB13. managethestorage/disposal/cautionsofuseofproducts,fireprecautions,occurrences,hygienepractice,disposalofwasteandenvironmentalprotection





AnalyticalThinkingTheuser/individualonthejobneedstoknowandunderstandhowto:SB18. usetheexistingdatatoarriveatspecificdatapointsSB19. usetheexistingdatapointstogeneraterequiredreportsforbusiness





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NOS Version Control

BacktoTop

NOSCode BWS/N0205





BWS/N0202 Shampoo, condition the hair and scalp

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NOS



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OverviewThis OS unit is about shampooing, conditioning and treating the hair using a range ofproductsandtechniques.


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NOS


UnitCode BWS/N0202

UnitTitle(Task) Shampoo,conditionthehairandscalpDescription Shampoo,conditionandtreatthehairandscalpusingarangeofproductsand

massagetechniquesScope Thisunit/taskcoversthefollowing:

1. Preparingselfandclient2. Shampooingandconditioninghair


Element PerformanceCriteriaPrepareselfandclient

PC1. adheretothehealthandsafetystandardslaidoutbythemanufacturerandsalon

PC2. positionselfandclientthroughouttreatmenttoensureprivacy,comfortandwellbeing

PC3. prepareyourself,theclientandworkareaforshampooandconditioningservices

PC4. consultwiththeclienttoidentifytheconditionofthehairandscalpandprovidethesuitabletreatment

PC5. clarifytheclient'sunderstandingandexpectationpriortocommencementoftreatment

PC6. sanitizethehandspriortotreatmentcommencementPC7. preparetheclientandprovidesuitableprotectiveapparelPC8. selectandprepareproducts,toolsandequipmentthataresuitableforthe

client’shairandscalpconditiontomeettotheclient’sneedsandtreatmentplan

Shampoo,conditionthehair

PC9. carryoutandadaptmassagetechniquestosuittheclientneedsandtoperformthetreatmentplan

PC10. checkthewatertemperatureandflowtomeettheneedsoftheclient’shair,scalpandcomfort,andtoleavethehaircleanandfreeofproducts,dirtandgrease

PC11. performandfollowanaccurateshampooandconditioningtechnique,ensuringtheclientiscomfortablethroughouttheprocess

PC12. completetheshampooingandconditioningprocesswithsuitabletowelwrapproceduretoremoveexcessremainingwaterandrepositiontheclientcomfortably

PC13. disentanglehairwithoutcausingdamagetohairorscalpPC14. checktheclient’swellbeingthroughouttheserviceandgivingthenecessary

reassurancePC15. performandadaptthetreatmentusingmaterials,equipmentandtechniques

correctlyandsafelytomeettheneedsoftheclientPC16. promptlyreferproblemsthatcannotbesolvedtotherelevantsuperiorfor

actionPC17. completethetreatmenttothesatisfactionoftheclientinacommercially

acceptabletimePC18. recordthetreatmentaccuratelyandstoreinformationsecurelyinlinewith

thesalon’spoliciesPC19. providespecificafter-procedure,homecareadviceandrecommendationsfor

productuseandfurthertreatmentstotheclient

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PC20. minimizethewastageofproductsandstorechemicalsandequipmentsecurelyposttreatment

PC21. disposeallwastesafetyaccordingtothesalon’sstandardsofhygieneandsafety






Theuser/individualonthejobneedstoknowandunderstand:KB1. knowledgeofhairandscalpconditionsandcausesandcontra-indicationsto

scalpmassageKB2. knowledgeofshampooing,conditioningandmassagetechniquesand

equipmentKB3. knowledgeofhairstructureandhairshaftKB4. knowledgeoftheactionofshampooandwatertocleansehairKB5. knowledgeoftheconsequencesofusingincorrectproductsKB6. knowledgeofthefactorsthataffectscalpmassage

Skills(S)[Optional]











maintainclientconfidentiality


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NOS


B.ProfessionalSkills DecisionMakingTheuser/individualonthejobneedstoknowandunderstandhowto:SB1. makedecisionspertainingtotheconcernedareaofwork


















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NOS


NOS Version Control

BacktoTop

NOSCode BWS/N0202





BWS/N0206 Perform Scalp Massage and Hair Spa Services

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NOS



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Overview ThisOSunitisaboutperforminghairspaandscalpmassageandusingarangeofproductsandmassagetechniques.


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NOS


UnitCode BWS/N0206

UnitTitle(Task) PerformscalpmassageandhairspaservicesDescription Performhairspaandscalpmassageandusingarangeofproductsandmassage

techniquesScope Thisunit/taskcoversthefollowing:

1. Preparingselfandclient2. Performinghairspaandscalpmassage






PC4. consultwiththeclienttoidentifytheconditionofthehairandscalpandprovidethesuitabletreatment


PC6. sanitizethehandspriortotreatmentcommencementPC7. preparetheclientandprovidesuitableprotectiveapparelPC8. selectandprepareproducts,toolsandequipmentthataresuitableforthe

client’shairandscalpconditiontomeettotheclient’sneedsandtreatmentplan

PC9. performapre-shampooortreatmentinaccordancewiththerequiredservicePerformscalpmassageandhairspaservices

PC10. selectasuitablemediumandperformhairspaandthescalpmassagePC11. performapostconditioningortreatmentinaccordancewiththerequired

serviceknowledgeoftherangeandspecificationsofcompetitorproductsskin,hairstructure,andtype

PC12. checktheclient’swellbeingthroughouttheserviceandgivingthenecessaryreassurance

PC13. performandadaptthetreatmentusingmaterials,equipmentandtechniquescorrectlyandsafelytomeettheneedsoftheclient

PC14. promptlyreferproblemsthatcannotbesolvedtotherelevantsuperiorforaction

PC15. completethetreatmenttothesatisfactionoftheclientinacommerciallyacceptabletime

PC16. recordthetreatmentaccuratelyandstoreinformationsecurelyinlinewiththesalon’spolicies

PC17. providespecificafter-procedure,homecareadviceandrecommendationsforproductuseandfurthertreatmentstotheclientMinimizethewastageofproductsandstorechemicalsandequipmentsecurelyposttreatment

PC18. disposeallwastesafetyaccordingtothesalon’sstandardsofhygieneandsafety

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Theuser/individualonthejobneedstoknowandunderstand:KB1. knowledgeofhairandscalpconditionsandcausesandcontra-indicationsto

scalpmassageKB2. knowledgeofmassagemediumsandscalp/hairtreatmentconcentratesKB3. knowledgeofhairspaandmassagetechniquesandequipmentKB4. knowledgeofhairstructureandhairshaftKB5. knowledgeofmassagetechniques,equipment,massagemediumsKB6. knowledgeoftheconsequencesofusingincorrectproductsKB7. knowledgeofthefactorsthataffectscalpmassage

Skills(S)[Optional]











maintainclientconfidentiality


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NOS




















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NOS


NOS Version Control

BacktoTop

NOSCode BWS/N0206





BWS/N0207 Cut hair

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Overview This OS unit is about creating a variety of looks for men/ women using club cutting,freehandandscissor-over-combtechniques,todefineonelengthhaircuts,uniformlayers,andshortandlonglayershaircuts.

BWS/N0207 Cut hair

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UnitCode BWS/N0207

UnitTitle(Task) CuthairDescription Performhaircutsbyusingarangeofproducts,toolsandequipmenttocreateavariety

oflooksScope Thisunit/taskcoversthefollowing:

• Preparingselfandclient• Carryingouthaircuts







PC5. sanitizethehandspriortotreatmentcommencementPC6. preparetheclientandprovidesuitableprotectiveapparelPC7. selectstylingproducts,toolsandequipmentbasedontheresultsofclient

consultationandhairanalysisCarryouthaircuts PC8. consulttheclienttoidentifythedesiredlookbeforecutting

PC9. identifytheconditionofthehairtoachievetherequiredresultsbyanalysingtheinfluencingfactors

PC10. selectthemostsuitabletechniquetotheclient’shairandtoachievethedesiredlook

PC11. establishandfollowtheguidelinestoaccuratelyachievetherequiredlookPC12. selectthecorrectcuttingtooltoachievethedesiredlookPC13. understandandperformvarioussectioningtechniquestocarryoutthe

desiredhaircutPC14. performvariouscuttingtechniquesandtexturisingtechnique:

• clubcutting• notching• slicing• pointcutting• scissorovercomb• peathering• thinning

PC15. crosscheckthehaircuttoensureevenbalanceandweightdistributionPC16. checktheclient’swellbeingthroughouttheserviceandgivingthenecessary

reassurancePC17. positionselfandclientthroughoutproceduretoensurecomfortand

wellbeingPC18. performandadapttheprocedureusingmaterials,equipmentandtechniques

correctlyandsafelytomeettheneedsoftheclient

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BWS/N0207 Cut hair

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PC19. promptlyreferproblemsthatcannotbesolvedtotherelevantsuperiorforaction

PC20. completetheproceduretothesatisfactionoftheclientinacommerciallyacceptabletime

PC21. recordtheprocedureaccuratelyandstoreinformationsecurelyinlinewiththesalon’spolicies

PC22. providespecificafter-procedure,homecareadviceandrecommendationsforproductuseandfurthertreatmentstotheclient


Context(Knowledgeofthecompany/organizationanditsprocesses)




Theuser/individualonthejobneedstoknowandunderstandhowto:KB1. knowledgeofhairandscalpconditionsandcausesKB2. knowledgeofvariouscuttingtools(scissors,razors,thinning

scissors,clippers,combs,mirrors)KB3. knowledgeofhairstructureandhairshaftKB4. knowledgeofvarioussectioningKB5. knowledgeofhaircuttingandanalysistechniques,equipmentandhair

styles(onelength,uniform,graduation,increasedlayers)KB6. knowledgeofthecuttingangleswhencuttinganditseffectsKB7. knowledgeofhairdistributionwhencuttinganditseffectsKB8. rangeandsuitabilityofstylingproducts,toolsandequipmentandthe

effectsachievedKB9. rangeandapplicationoffinishingproductsKB10. knowledgeofphysicaleffectsofstylingonhairstructureKB11. knowledgeofthefactorsthatinfluencehaircutting(Hairtype,texture,

growthpattern)KB12. considerationsforcuttinghairwhenwetKB13. importanceoftensionwhencutting

Skills(S)[Optional]








BWS/N0207 Cut hair

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OralCommunication(ListeningandSpeakingskills)Theuser/individualonthejobneedstoknowandunderstandhowto:SA6. discusstasklists,schedules,andwork-loadswithco-workersSA7. questioncustomers/clientsappropriatelyinordertounderstandthenature
















optimum/bestpossiblesolution(s)

BWS/N0207 Cut hair

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SB16. dealwithclientslackingthetechnicalbackgroundtosolvetheproblemontheirown

SB17. identifyimmediateortemporarysolutionstoresolvedelaysAnalyticalThinkingTheuser/individualonthejobneedstoknowandunderstandhowto:SB18. usetheexistingdatatoarriveatspecificdatapointsSB19. usetheexistingdatapointstogeneraterequiredreportsforbusiness




BWS/N0207 Cut hair

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NOSCode BWS/N0207





BWS/N0208 Perform hair styling and dressing

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Overview This unit about to perform variety of dressing techniques to produce innovative,fashionable and creative looks for your clientele by adapting variety of styling andfinishingtechniques.


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UnitCode BWS/N0208

UnitTitle(Task) PerformhairstylinganddressingDescription Performstylinganddressing,byusingarangeofproducts,toolsandequipmentto

createavarietyoflooksScope Thisunit/taskcoversthefollowing:

• Performinghairstylinganddressing


Element PerformanceCriteriaPerformhairstylinganddressing

PC1. performsuitableconsultationtechniquestoidentifytheclient’swishesforthedesiredlookbeforedressingthehair

PC2. identifytheconditionofthehairtoachievetherequiredresultsbyanalysingtheinfluencingfactors

PC3. selectthemostsuitabledrying,settingtechniques,stylingtechniquesandfinishingtechniquetoachievethedesiredlook

PC4. performtherequiredbackcombing/backbrushingtechniquePC5. controlandsecurehaireffectivelyintoplaceduringdressingPC6. dressthehairtothesatisfactionoftheclientPC7. positionselfandclientthroughoutproceduretoensurecomfortand

wellbeingPC8. performandadapttheprocedureusingmaterials,equipmentandtechniques

correctlyandsafelytomeettheneedsoftheclientPC9. applyfinishingproducttomaintainthestyleandfollowmanufacturer’s

instructionsPC10. ensurethefinishedstyletakingintoaccountthecriticalinfluencingfactorsPC11. evaluatetheresultofthetreatmentwiththeclientPC12. promptlyreferproblemsthatcannotbesolvedtotherelevantsuperiorfor

actionPC13. completetheproceduretothesatisfactionoftheclientinacommercially

acceptabletimePC14. recordtheprocedureaccuratelyandstoreinformationsecurelyinlinewith


productuseandfurthertreatmentstotheclientKnowledgeandUnderstanding(K)A. Organizational





Theuser/individualonthejobneedstoknowandunderstand:KB1. knowledgeofhairandscalpconditionsandcausesKB2. knowledgeofcontraindicationsKB3. knowledgeofhairstructureandhairshaftKB4. knowledgeofplanningthestyleaccordingtotheoccasionKB5. knowledgeofFactorsthatinfluenceservices(Previoushistory,Haircut/style,

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Texture,Length,Density,Growthpatterns,skintone,faceshape,lifestyle,existingcurl)

KB6. knowledgeofvariousstylinganddressinghair(Plait,twists,braids,weave,knots,chignon,pleat,rolls,barrelcurls,ringlets,smoothblowdry,curlyblowdry,scrunchdry,tonging,crimping,straightening,pincurls,fingerwaves,wet/drysetting,addedhair)

KB7. rangeandsuitabilityofstylingproducts,toolsandequipmentandtheeffectsachieved

KB8. rangeandapplicationoffinishingproductsKB9. knowledgeofphysicaleffectsofstylingonhairstructure

Skills(S)[Optional]















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NOSCode BWS/N0208





BWS/N0209 Colour and lighten hair

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Overview This OS unit is about performing a suitable hair colouring service using temporary andsemi- permanent colours, changing hair colour using colouring, lightening products andcolouringtechniquestoachievethedesiredlook.


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UnitCode BWS/N0209

UnitTitle(Task) Colourandlightenhair

Description Performasuitablehaircolouringserviceusingtemporaryandsemipermanentcolours,changinghaircolourusingcolouring,lighteningproductsandcolouringtechniquestoachievethedesiredlook

Scope Thisunit/taskcoversthefollowing:• Performavarietyofcoloringtechniquessuchasfullhead,regrowthand

highlightingand/orlow-lightingPerformanceCriteria(PC)w.r.t.theScope

Element PerformanceCriteriaColourandlighten

hair


PC2. consulttheclientbyquestioningtoidentifycontra-indicationstohairandmake-upproducts

PC3. sanitizethehandspriortotreatmentcommencementPC4. preparetheclientandprovidesuitableprotectiveapparelPC5. positionselfandclientthroughoutproceduretoensureprivacy,comfortand

wellbeingPC6. selectproducts,toolsandequipmentbasedontheresultsofclient

consultation,hairanalysisandanytestsconductedPC7. clarifytheclient'sunderstandingandexpectationpriortocommencementof

procedurePC8. mixaccuratelyandapplythecolourtakingintoaccounttheinfluencing

factorsusingneatsectionsPC9. promptlyreferproblemsthatcannotbesolvedtotherelevantperson/senior

hairstylistforactionPC10. applycolourusingtechniquesthatreducetheriskofcolourbeingspreadto

theclient’sskin,clothesandsurroundingareasPC11. monitoraccuratelythedevelopmentofcolourasrequiredandfollowthe

manufacturer’sinstructionsPC12. removethecolourproductsthoroughlyfromthehairandleavethehairfree

ofanycolouringproductsPC13. applyasuitableconditionerorpostcolourtreatmenttothehairfollowing

manufacturer’sinstructionsPC14. checktheclient’swellbeingthroughouttheserviceandgivingthenecessary

reassurancePC15. completetheproceduretothesatisfactionoftheclientinacommercially



productuseandfurthertreatmentstotheclientKnowledgeandUnderstanding(K)

A. OrganizationalContext(Knowledgeoftheorganization

Theuser/individualonthejobneedstoknowandunderstandhowto:KA1. knowledgeoftheorganization’sstandardsofperformanceandsequenceof

servicesKA2. knowledgeoftherangeofservicesandproductsofferedbytheorganization

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anditsprocesses)

KA3. knowledgeofthehealthandsafetyrequirementsintheorganization


Theuser/individualonthejobneedstoknowandunderstand:KB1. knowledgeofhairexaminationandprinciplesofcolouringKB2. knowledgeofinternationalcolourchartKB3. knowledgeofhairandscalpconditionsandcausesKB4. knowledgeofhairstructureandhairshaftKB5. knowledgeofpermanent,semi-permanentandtemporarycolorsKB6. knowledgeofnaturalbase,undercoats,numberingsystemKB7. knowledgeofcolourapplication

• globalcolouring• greycoverage• regrowth• highlighting• lowlighting• colourcorrection

KB8. typesofcolouringproductsandtheiraffectonhairstructureKB9. knowledgeofcolouringtechniques,colouringproducts,bleachingproducts,

conditionersandpost-colourtreatmentsKB10. knowledgeofthetoolsandequipmentusedforcolouringKB11. knowledgeonrestoringthehairtoitsnaturalpHusingconditioner

Skills(S)[Optional]










relationshipwiththeclientSA13. understandthedirectivespasseddownbysupervisors


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SA14. abilitytolistenandunderstandthelocallanguageindealingwithclientsandmaintainclientconfidentiality



















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NOSCode BWS/N0209





BWS/N0210 Perm and neutralize hair

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Overview ThisOSunitisaboutcreatingavarietyoflooksusingbasicpermingtechniques.


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UnitCode BWS/N0210

UnitTitle(Task) Permandneutralizehair

Description Createavarietyoflooksusingbasicpermingtechniques

Scope • Createavarietyoflooksusingbasicpermingtechniques


Element PerformanceCriteriaPermandneutralize

hair


PC2. consulttheclientbyquestioningtoidentifycontra-indicationstohairandhaircareproducts

PC3. sanitizethehandspriortotreatmentcommencementPC4. preparetheclientandprovidesuitableprotectiveapparelPC5. positionselfandclientthroughoutproceduretoensureprivacy,comfortand

wellbeingPC6. performsuitableconsultationtechniquestoidentifytheclient’swishesfor

thedesiredlookbeforepermandneutralizingservicePC7. identifytheconditionofthehairtoachievetherequiredresultsbyanalysing

theinfluencingfactorsPC8. selectproducts,toolsandequipmentbasedontheresultsofclient

consultation,hairanalysisandtestsconductedPC9. combineandadaptpermingandsectioningtechniquesinaninnovativeway

toachievedesiredpermeffectPC10. monitoraccuratelythedevelopmentofpermingprocessasrequiredandtake

adevelopmenttestcurlasrequiredPC11. stopthepermdevelopmentandneutralizethehairwhentherequireddegree

ofthecurlisestablishedPC12. leavethehairfreeofneutralizerwiththerequireddegreeofcurl,usecreative

finishingtechniquesPC13. applyasuitableconditionerortreatmenttothehairfollowingmanufacturer’s

instructionsPC14. promptlyreferproblemsthatcannotbesolvedtotherelevantperson/senior

hairstylistforactionPC15. checktheclient’swellbeingthroughouttheserviceandgivingthenecessary





A. OrganizationalContext(Knowledgeoftheorganizationand


servicesKA2. knowledgeoftherangeofservicesandproductsofferedbytheorganization

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itsprocesses) KA3. knowledgeofthehealthandsafetyrequirementsintheorganization


Theuser/individualonthejobneedstoknowandunderstand:KB1. knowledgeofhairandscalpconditionsandcausesKB2. knowledgeofpermlotions,products,toolsandequipment,winding

techniquesusedforpermingandneutralisingKB3. knowledgeofhairstructureandhairshaftKB4. knowledgeofskintest,pre-permtestcurl,incompatibilitytest,development

testcurlKB5. knowledgeofpost-permconditionersKB6. knowledgeofpHscaleanditseffectsonhairstructureKB7. typesandcausesofproblemsduringandafterpermingprocedure(fishhooks,

unevencurl,curltoolooseortootight)KB8. knowledgeofeffectsofpermandnuetralizinglotiononthehairstructureand

theeffectsoftemperatureonthepermingprocessSkills(S)[Optional]














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NOSCode BWS/N0210





BWS/N0211 Perform hair relaxing and straightening services

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Overview ThisOSunit isaboutprovidingspecialised,relaxingservicesbyanalysingandidentifyinginfluencingfactors.


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UnitCode BWS/N0211

UnitTitle(Task) Performhairrelaxingandstraighteningservices

Description Providespecialised,relaxingservicesbyanalysingandidentifyinginfluencingfactors

Scope Thisunit/taskcoversthefollowing:• Performhairrelaxingandstraighteningservices


Element PerformanceCriteriaPerformhairrelaxationrelaxingandstraighteningservices


PC2. sanitizethehandspriortotreatmentcommencementPC3. performsuitableconsultationtechniquestoidentifytheclient’swishesfor

thedesiredlookbeforetherelaxingservicePC4. identifytheconditionofthehairtoachievetherequiredresultsbyanalysing

theinfluencingfactors.PC5. selectproducts,toolsandequipmentbasedontheresultsofclient

consultation,hairanalysisandanytestsconductedPC6. preparetheclientandprovidesuitableprotectiveapparelPC7. positionselfandclientthroughoutproceduretoensurecomfortand

wellbeingPC8. applyprerelaxingproductstoprotectthescalpandevenouttheporosityof

thehairPC9. carryoutrelaxingservicesusingrelevantapplicationtechniquesPC10. monitoraccuratelythedevelopmentofrelaxingprocessPC11. promptlyreferproblemsthatcannotbesolvedtotherelevantperson/senior

hairstylistforactionPC12. checktheclient’swellbeingthroughouttheserviceandgivingthenecessary





A. OrganizationalContext(Knowledgeoftheorganizationanditsprocesses)

Theuser/individualonthejobneedstoknowandunderstandhowto:KA1. knowledgeoftheorganization’sstandardsofperformanceandsequenceof



Theuser/individualonthejobneedstoknowandunderstandhowto:KB1. knowledgeofhairandscalpconditionsandcausesKB2. knowledgeofrelaxing,products,toolsandequipmentusedforrelaxing

serviceKB3. knowledgeofhairstructureandhairshaft

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KB4. knowledgeofinfluencingfactorstobeconsideredbeforeandduringrelaxingservice

KB5. knowledgeofvarioushairstraighteningservices• smoothening/KeratintreatmentStraightening/Rebonding• relaxing

KB6. knowledgeofselectingthecorrectproductaccordingtothehairtypetoachievethedesiredresult

KB7. knowledgeofpreandposttesttobeconductedforrelaxingservice(elasticitytest,porositytest,incompatibilitytestandhaircuttingtest)

KB8. knowledgeofpHscaleonthehairstructureSkills(S)[Optional]















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NOSCode BWS/N0211






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BWS/N9002 Maintain health and safety of work area

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Overview ThisunitprovidesPerformanceCriteria,Knowledge&UnderstandingandSkills&abilitytomaintainhealthandsafetyat theworkplace inordertoreducepotential riskstoselfandothers.


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UnitCode BWS/N9002

UnitTitle(Task) Maintainhealthandsafetyofworkarea

Description Maintainasafeandhygienicenvironmentattheworkarea

Scope Thisunit/taskcoversthefollowing:• maintainthehealthandsafetyoftheworkarea


Element PerformanceCriteriaMaintainhealthandsafetyofworkarea

PC1. setupandpositiontheequipment,chemicals,productsandtoolsintheworkareatomeetlegal,hygieneandsafetyrequirements

PC2. cleanandsterilizealltoolsandequipmentbeforeusePC3. maintainone'spostureandpositiontominimizefatigueandtheriskofinjuryPC4. disposewastematerialsinaccordancetotheindustryacceptedstandardsPC5. keeponeselfupdatedontheknowledgeofthefirstaidkitPC6. identifyanddocumentpotentialrisksandhazardsintheworkplacePC7. accuratelymaintainaccidentreportsPC8. reporthealthandsafetyrisks/hazardstoconcernedpersonnelPC9. usetools,equipment,chemicalsandproductsinaccordancewiththesalon's

guidelinesandmanufacturers’instructionsKnowledgeandUnderstanding(K)


Theuser/individualonthejobneedstoknowandunderstand:KA1. organization’spoliciesandprocedurestoaddressrisksandhazardsKA2. healthandsafetyrequirementsintheorganization


Theuser/individualonthejobneedstoknowandunderstand:KB1. contra-indicationsrelatedtohaircaretreatmentsKB2. processandproductstosterilizeanddisinfectequipment/toolsKB3. manufacturer’sinstructionsrelatedtoequipmentandproductuseand

cleaningKB4. knowledgeofapplicablelegislationrelatingtotheworkplace(forexample

healthandsafety,workplaceregulations,useofworkequipment,controlofsubstanceshazardoustohealth,handling/storage/disposal/cautionsofuseofproducts,fireprecautions,occurrences,hygienepractice,disposalofwaste,environmentalprotection

Skills(S)[Optional]





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ReadingSkillsTheuser/individualonthejobneedstoknowandunderstandhowto:SA3. readaboutnewproductsandserviceswithreferencetotheorganizationand
















SB13. managethestorage/disposal/cautionsofuseofproducts,fireprecautions,


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occurrences,hygienepractice,disposalofwasteandenvironmentalprotection










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NOSCode BWS/N9002





BWS/N9003 Create a positive impression at work area

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Overview ThisOSunitisaboutpersonalgroomingandbehaviourtoexecutetasksasperthesalon’sstandardsandcreateapositiveimpressionattheworkplace.


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UnitCode BWS/N9003

UnitTitle(Task) Createapositiveimpressionatworkarea

Description Personalgroomingandbehaviourtoexecutetasksasperthesalon’sstandardsandcreateapositiveimpressionattheworkplace

Scope Thisunit/taskcoversthefollowing:• Appearanceandbehaviour• Taskexecutionaspertheorganization’sstandards• Communicationandinformationrecord


Element PerformanceCriteriaAppearanceandBehavior

Tobecompetent,theuser/individualonthejobmustbeableto:PC1. maintaingoodhealthandpersonalhygienePC2. complywithorganisation'sstandardsofgroomingandpersonalbehaviorPC3. meettheorganisation'sstandardsofcourtesy,behaviorandefficiencyPC4. stayfreefromintoxicantswhileondutyPC5. wearandcarryorganisation’suniformandaccessoriescorrectlyandsmartly

Taskexecutionasperorganization’sstandards

Tobecompetent,theuser/individualonthejobmustbeableto:PC6. takeappropriateandapprovedactionsinlinewithinstructionsand

guidelinesPC7. recorddetailsrelatedtotasks,asperprocedurePC8. ParticipateinworkplaceactivitiesasapartofthelargerteamPC9. reporttosupervisorimmediatelyincasethereareanyworkissuesPC10. useappropriatelanguage,toneandgestureswhileinteractingwithclients

fromdifferentculturalandreligiousbackgrounds,age,disabilitiesandgender

CommunicationandInformationrecord

Tobecompetent,theuser/individualonthejobmustbeableto:PC11. communicateprocedurerelatedinformationtoclientsbasedonthe

sector’scodeofpracticesandorganisation’sprocedures/guidelinesPC12. communicaterolerelatedinformationtostakeholdersinapolitemanner

andresolvequeries,ifanyPC13. assistandguideclientstoservicesorproductsbasedontheirneedsPC14. reportandrecordinstancesofaggressive/unrulybehaviorand

seekassistancePC15. usecommunicationequipment(phone,emailetc)asmandatedbyyour

organizationPC16. carryoutroutinedocumentationlegiblyandaccuratelyinthe

desiredformatPC17. fileroutinereportsandfeedbackPC18. maintainconfidentialityofinformation,asrequired,intherole

KnowledgeandUnderstanding(K)


Theuser/individualonthejobneedstoknowandunderstand:KA1. importanceofpersonalhealthandhygieneKA2. salon'sstandardsofgroomingandpersonalbehaviorKA3. salon'sstandardsrelatedtocourtesy,behaviorandefficiencyKA4. ill-effectsofintoxicantsandpotentialactionsatworkplaceKA5. itemsofuniform&accessoriesandcorrectmethodofwearing/carrying

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themKA6. reporting/recordingformatsandprotocolfordocumentationKA7. kindsofworkissuesthatmayariseandreportingstructureKA8. codeofpracticesandguidelinesrelatingtocommunicationwithpeopleKA9. salon'srequirementsforrecordingandretaininginformation


Theuser/individualonthejobneedstoknowandunderstand:KB1. abilitytospeak,readandwriteinthelocalvernacularlanguageandEnglishKB2. appropriateverbalandnon-verbalcueswhiledealingwithclientsfrom

differentcultural,religiousbackgrounds,age,disabilitiesandgenderKB3. differentformatsonwhichinformationistoberecordedKB4. importancetomaintainsecurityandconfidentialityofinformationKB5. kindsofcommunicationequipment(email,phoneetc)availableandtheir

effectiveuseKB6. selling/influencingtechniquestoprovideadditionalservices/productsto

clientsSkills(S)[Optional]














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NOSCode BWS/N9003






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Annexure

NomenclatureforQPandNOSQualificationsPack

[ABC]/Q0101

OccupationalStandardAnexampleofNOSwith‘N’

[ABC]/N0101

9 characters

BWS

QPnumber(2numbers)

QdenotingQualificationsPack Occupation(2numbers)

9 characters

BWS

OSnumber(2numbers)

Backtotop…

Occupation(2numbers)

NdenotingNationalOccupationalStandard


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Thefollowingacronyms/codeshavebeenusedinthenomenclatureabove:

Sub-sector RangeofOccupationnumbers

Skincareservices 0101–0109Haircareservices 0201–0212 Makeupservices 0301-0306 Nailcareservices 0401-0406 Aestheticdermatologyservices 0501-0504Trainingacademyservices 0601–0606Tattooservices 0701–0705Assessmentservices 0801-0802

Sequence Description Example

Threeletters BeautyandWellness BWSSlash / /

Nextletter WhetherQPorNOS N

Nexttwonumbers Occupationcode 01

Nexttwonumbers OSnumber 01


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CRITERIAFORASSESSMENTOFTRAINEESJobRoleHairStylist QualificationPackBWS/Q0202

SectorSkillCouncilBeautyandWellnessGuidelinesforAssessment1.Criteria forassessmentforeachQualificationPackwillbecreatedbytheSectorSkillCouncil.EachPerformanceCriteria(PC)willbeassignedmarksproportionaltoitsimportanceinNOS.SSCwillalsolaydownproportionofmarksforTheoryandSkillsPracticalforeachPC.2.TheassessmentforthetheorypartwillbebasedonknowledgebankofquestionscreatedbytheSSC3. Individual assessment agencies will create unique question papers for theory part for each candidate at eachexamination/trainingcenter(asperassessmentcriteriabelow).4. Individual assessment agencies will create unique evaulations for skill practical for every student at eachexamination/trainingcenterbasedonthiscriteria.5.TopasstheQualificationPack,everytraineeshouldscoreaminimumof70%ineveryNOS.6.IncaseofsuccessfullypassingonlycertainnumberofNOS's,thetraineeiseligibletotakesubsequentassessmentonthebalanceNOS'stopasstheQualificationPack.

MarksAllocation

Assessmentoutcomes

AssessmentCriteriaforoutcomes

TotalMarks(1100+100) OutOf Theory Skills

Practical

1.BWS/N9001(Prepareandmaintainworkarea)

PC1. Ensurethatenvironmentalconditionsaresuitablefortheclientandthetreatmenttobecarriedoutinahygieneandsafeenvironment

100

15 3 12

PC2. Selectsuitableequipmentandproductsrequiredforthetreatment

19 5 14

PC3. Setuptheequipmentandpreparetheproductsfortreatmentsinadherencetothesalonproceduresandproduct/equipmentguidelines

20 4 16

PC4. Placetheproductsinthe

trolleyforthetreatment 12 1 11

PC5. Sterilize,disinfectand

placethetoolsonthetray

14 4 10


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PC6. Disposewastematerialsinadherencetothesalon'sandindustryrequirements

10 2 8

PC7. Storerecords,materialsandequipmentsecurelyinlinewiththesalon’spolicies

10 2 8

Total 100 21 79

2.BWS/N0205(PerformBlowdryingofhair)

PC1. Adheretothehealthandsafetystandardslaidoutbythemanufacturerandsalon

100

15 4 11

PC2. Positionselfandclientthroughouttreatmenttoensurecomfortandwellbeing

10 2 8

PC3. Clarifytheclient'sunderstandingandexpectationpriortocommencementoftheblowdryprocedure

11 3 8

PC4. Performandadapttheprocedureusingmaterials,equipmentandtechniquescorrectlyandsafelytomeettheneedsoftheclient

15 3 12

PC5. Applystylingproducts,ifrequiredandmaintainaregularchecktominimisetheriskofdamagetothehair

15 3 12

PC6. Performvariousblowdryingtechniquetoachievethedesiredlook

• Blow-waving• Blow-drying• Scrunchdrying• Fingerorhanddrying• Blowcombing• Blow–strechingor

straigtening

10 3 7

PC7. Completetheproceduretothesatisfactionoftheclientinacommerciallyacceptabletime

12 3 9

PC8. Providespecificafter-procedure,homecareadviceandrecommendationsforproductuseandfurthertreatmentstotheclient

12 3 9


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Total 100 24 76

3.BWS/N0202(Shampoo,conditionthehairandscalp)


100

3 1 2

PC2. Positionselfandclientthroughouttreatmenttoensureprivacy,comfortandwellbeing

4 1 3

PC3. Prepareyourself,theclientandworkareaforshampooandconditioningservices

6 1 5

PC4. Consultwiththeclienttoidentifytheconditionofthehairandscalpandprovidethesuitabletreatment

6 1 5

PC5. Clarifytheclient'sunderstandingandexpectationpriortocommencementoftreatment

6 1 5

PC6. Sanitizethehandsprior

totreatmentcommencement

4 1 3

PC7. Preparetheclientand

providesuitableprotectiveapparel

4 1 3

PC8. Selectandprepareproducts,toolsandequipmentthataresuitablefortheclient’shairandscalpconditiontomeettotheclient’sneedsandtreatmentplan

6 1 5

PC9. Carryoutandadaptmassagetechniquestosuittheclientneedsandtoperformthetreatmentplan

7 1 6

PC10. Checkthewatertemperatureandflowtomeettheneedsoftheclient’shair,scalpandcomfort,andtoleavethehaircleanandfreeofproducts,dirt,andgrease

6 1 5

PC11. Performandfollowanaccurateshampooandconditioningtechnique,ensuringtheclientiscomfortablethroughouttheprocess

7 1 6

PC12. Completethe 4 1 3


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shampooingandconditioningprocesswithsuitabletowelwrapproceduretoremoveexcessremainingwaterandrepositiontheclientcomfortably

PC13. Disentanglehairwithout

causingdamagetohairorscalp

4 1 3

PC14. Checktheclient’swellbeingthroughouttheserviceandgivingthenecessaryreassurance

4 1 3

PC15. Performandadaptthetreatmentusingmaterials,equipmentandtechniquescorrectlyandsafelytomeettheneedsoftheclient

7 1 6

PC16. Promptlyreferproblemsthatcannotbesolvedtotherelevantsuperiorforaction

3 1 2

PC17. Completethetreatmenttothesatisfactionoftheclientinacommerciallyacceptabletime

4 1 3

PC18. Recordthetreatmentaccuratelyandstoreinformationsecurelyinlinewiththesalon’spolicies

4 1 3


3 1 2

PC20. Minimizethewastageofproductsandstorechemicalsandequipmentsecurelyposttreatment

4 1 3

PC21. Disposeallwastesafetyaccordingtothesalon’sstandardsofhygieneandsafety

4 1 3

Total 100 21 794.BWS/N0206(PerformScalpMassageandHairSpaServices)


5 2 3


5 1 4


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8 2 6

PC4. Consultwiththeclienttoidentifytheconditionofthehairandscalpandprovidethesuitabletreatment

8 2 6


8 2 6



5 1 4



5 1 4

PC8. Selectandprepareproducts,toolsandequipmentthataresuitablefortheclient’shairandscalpconditiontomeettotheclient’sneedsandtreatmentplan

6 2 4

PC9. Performapre-shampooor

treatmentinaccordancewiththerequiredservice

5 2 3

PC10. Selectasuitablemedium

andperformhairspaandthescalpmassage

5 2 3

PC11. Performapostconditioningortreatmentinaccordancewiththerequiredserviceknowledgeoftherangeandspecificationsofcompetitorproductsskin,hairstructure,andtype

5 2 3


5 2 3

PC13. Performandadaptthetreatmentusingmaterials,equipmentandtechniquescorrectlyandsafelytomeettheneedsoftheclient

5 2 3


5 1 4


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PC15. Completethetreatmenttothesatisfactionoftheclientinacommerciallyacceptabletime

5 2 3

PC16. Recordthetreatmentaccuratelyandstoreinformationsecurelyinlinewiththesalon’spolicies

5 2 3

PC17. Providespecificafter-procedure,homecareadviceandrecommendationsforproductuseandfurthertreatmentstotheclientMinimizethewastageofproductsandstorechemicalsandequipmentsecurelyposttreatment

5 2 3

PC18. Disposeallwastesafetyaccordingtothesalon’sstandardsofhygieneandsafety

5 2 3

Total 100 32 68

5.BWS/N0207(Cuthair)


100

5 2 3


4 1 3


4 1 3


4 1 3



4 1 3



4 1 3

PC7. Selectstylingproducts,toolsandequipmentbasedontheresultsofclientconsultationandhairanalysis

6 2 4


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PC8. Consulttheclienttoidentifythedesiredlookbeforecutting 6 2 4

PC9. Identifytheconditionofthehairtoachievetherequiredresultsbyanalysingtheinfluencingfactors

4 1 3

PC10. Selectthemostsuitabletechniquetotheclient’shairandtoachievethedesiredlook

4 1 3

PC11. Establishandfollowthe

guidelinestoaccuratelyachievethedesiredlook

4 1 3

PC12. Selectthecorrectcutting

tooltoachievethedesiredlook

5 2 3

PC13. Understandandperformvarioussectioningtechniquestocarryoutthedesiredhaircut

4 1 3

PC14. Performvariouscuttingtechniquesandtexturingtechnique• Clubcutting• Nothching• Slicing• Pointcutting• Scissorovercomb• Feathering• Thinning

4 1 3

PC15. Crosscheckthehaircutto

ensureevenbalanceandweightdistribution

5 2 3


4 1 3

PC17. Positionselfandclientthroughoutproceduretoensurecomfortandwellbeing

4 1 3

PC18. Performandadapttheprocedureusingmaterials,equipmentandtechniquescorrectlyandsafelytomeettheneedsoftheclient

5 2 3


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5 2 3


5 2 3

PC21. Recordtheprocedureaccuratelyandstoreinformationsecurelyinlinewiththesalon’spolicies

5 2 3


5 2 3

Total 100 32 68

6.BWS/N0208(Performhairstylinganddressing)

PC1. Performsuitableconsultationtechniquestoidentifytheclient’swishesforthedesiredlookbeforedressingthehair

100

6 1 5


7 2 5

PC3. Selectthemostsuitabledrying,settingtechniques,stylingtechniquesandfinishingtechniquetoachievethedesiredlook

6 1 5

PC4. Performtherequired

backcombing/backbrushingtechnique

6 1 5

PC5. Controlandsecurehair

effectivelyintoplaceduringdressing

6 1 5

PC6. Dressthehairtothe

satisfactionoftheclient 7 2 5


6 1 5

PC8. Performandadapttheprocedureusingmaterials,equipmentandtechniquescorrectlyand

7 2 5


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safelytomeettheneedsoftheclient

PC9. Applyfinishingproducttomaintainthestyleandfollowmanufacturer’sinstructions

7 2 5

PC10. Ensurethefinishedstyle

takingintoaccountthecriticalinfluencingfactors

7 2 5

PC11. Evaluatetheresultofthe

treatmentwiththeclient 7 2 5


7 3 4


7 2 5


7 3 4


7 2 5

Total 100 27 73

7.BWS/N0209(Colourandlightenhair)


100

4 1 3

PC2. Consulttheclientbyquestioningtoidentifycontra-indicationstoskinandmake-upproducts

6 2 4



2 1 1



2 1 1

PC5. Positionselfandclient

throughoutproceduretoensureprivacy,comfort

2 1 1


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andwellbeing

PC6. Selectproducts,toolsandequipmentbasedontheresultsofclientconsultation,hairanalysisandanytestsconducted

5 1 4

PC7. Clarifytheclient'sunderstandingandexpectationpriortocommencementofprocedure

8 2 6

PC8. Mixaccuratelyandapplythecolourtakingintoaccounttheinfluencingfactorsusingneatsections

12 3 9

PC9. Promptlyreferproblemsthatcannotbesolvedtotherelevantperson/seniorhairstylistforaction

8 2 6

PC10. Applycolourusingtechniquesthatreducetheriskofcolourbeingspreadtotheclient’sskin,clothesandsurroundingareas

12 2 10

PC11. Monitoraccuratelythedevelopmentofcolourasrequiredandfollowthemanufacturer’sinstructions

8 2 6

PC12. Removethecolourproductsthoroughlyfromthehairandleavethehairfreeofanycolouringproducts

10 2 8

PC13. Applyasuitableconditionerorpostcolourtreatmenttothehairfollowingmanufacturer’sinstructions

6 1 5


4 1 3


3 1 2


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4 1 3


4 1 3

Total 100 25 75

8.BWS/N0210(Permandneutralizehair)


100

5 1 4

PC2. Consulttheclientbyquestioningtoidentifycontra-indicationstohaircareproducts

3 1 2



2 1 1



2 1 1

PC5. Positionselfandclientthroughoutproceduretoensureprivacy,comfortandwellbeing

2 1 1

PC6. Performsuitableconsultationtechniquestoidentifytheclient’swishesforthedesiredlookbeforepermandneutralizingservice

9 2 7


9 2 7

PC8. Selectproducts,toolsandequipmentbasedontheresultsofclientconsultation,hairanalysisandtestsconducted

9 1 8

PC9. Combineandadaptpermingandsectioningtechniquesinaninnovativewayto

9 1 8


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achievedesiredpermeffect

PC10. Monitoraccuratelythedevelopmentofpermingprocessasrequiredandtakeadevelopmenttestcurlasrequired

9 1 8

PC11. Stopthepermdevelopmentandneutralizethehairwhentherequireddegreeofthecurlisestablished

9 1 8

PC12. Leavethehairfreeofneutralizerwiththerequireddegreeofcurl,usecreativefinishingtechniques

8 1 7

PC13. Applyasuitableconditionerortreatmenttothehairfollowingmanufacturer’sinstructions

6 2 4


5 1 4


4 1 3


3 1 2


3 1 2


3 1 2

Total 100 21 799.BWS/N0211(Performhairrelaxingandstraighteningservices)


100 5 1 4


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2 1 1

PC3. Performsuitableconsultationtechniquestoidentifytheclient’swishesforthedesiredlookbeforetherelaxingservice

10 3 7

PC4. Identifytheconditionofthehairtoachievetherequiredresultsbyanalysingtheinfluencingfactors.

10 2 8

PC5. Selectproducts,toolsandequipmentbasedontheresultsofclientconsultation,hairanalysisandanytestsconducted

10 2 8



2 1 1


2 1 1

PC8. Applyprerelaxingproductstoprotectthescalpandevenouttheporosityofthehair

10 2 8

PC9. Carryoutrelaxing

servicesusingrelevantapplicationtechniques

18 3 15

PC10. Monitoraccuratelythe

developmentofrelaxingprocess

12 2 10


5 1 4


4 1 3


4 1 3


3 1 2

PC15. Providespecificafter- 3 1 2


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procedure,homecareadviceandrecommendationsforproductuseandfurthertreatmentstotheclientMinimizethewastageofproductsandstorechemicalsandequipmentsecurelyposttreatment

Total 100 23 77

10.BWS/N9002(Maintainhealthandsafetyofworkarea)

PC1. Setupandpositiontheequipment,chemicals,productsandtoolsintheworkareatomeetlegal,hygieneandsafetyrequirements

100

13 3 10

PC2. Cleanandsterilizealltoolsandequipmentbeforeuse 13 3 10

PC3. Maintainone'spostureandpositiontominimizefatigueandtheriskofinjury

9 2 7

PC4. Disposewastematerialsin

accordancetotheindustryacceptedstandards

12 2 10

PC5. Maintainfirstaidkitand

keeponeselfupdatedonthefirstaidprocedures

10 3 7

PC6. Identifyanddocument

potentialrisksandhazardsintheworkplace

10 3 7

PC7. Accuratelymaintainaccidentreports 10 3 7

PC8. Reporthealthandsafety

risks/hazardstoconcernedpersonnel

10 3 7

PC9. Usetools,equipment,chemicalsandproductsinaccordancewiththesalon'sguidelinesandmanufacturers’instructions

13 3 10

Total 100 25 7511.BWS/N9003(Createapositiveimpressionatworkarea)

PC1. Maintaingoodhealthandpersonalhygiene

100

8 2 6

PC2. Complywithorganisation's

standardsofgroomingandpersonalbehavior

9 3 6

PC3. Meettheorganisation's

standardsofcourtesy,behaviorandefficiency

9 3 6

PC4. Stayfreefromintoxicantswhileonduty 2 1 1


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PC5. Wearandcarryorganisation’suniformandaccessoriescorrectlyandsmartly

6 1 5

PC6. Takeappropriateandapprovedactionsinlinewithinstructionsandguidelines

6 2 4

PC7. Recorddetailsrelatedtotasks,asperprocedure 5 2 3

PC8. Participateinworkplace

activitiesasapartofthelargerteam

5 1 4

PC9. Reporttosupervisor

immediatelyincasethereareanyworkissues

3 1 2

PC10. Useappropriatelanguage,toneandgestureswhileinteractingwithclientsfromdifferentculturalandreligiousbackgrounds,age,disabilitiesandgender

7 2 5

PC11. Communicateprocedurerelatedinformationtoclientsbasedonthesector’scodeofpracticesandorganisation’sprocedures/guidelines

7 2 5

PC12. Communicaterolerelatedinformationtostakeholdersinapolitemannerandresolvequeries,ifany

7 2 5

PC13. Assistandguideclientsto

servicesorproductsbasedontheirneeds

4 1 3

PC14. Reportandrecordinstancesofaggressive/unrulybehaviorandseekassistance

4 1 3

PC15. Usecommunicationequipment(phone,emailetc)asmandatedbyyourorganization

4 1 3

PC16. Carryoutroutinedocumentationlegiblyandaccuratelyinthedesiredformat

6 2 4

PC17. Fileroutinereportsandfeedback 4 1 3

PC18. Maintainconfidentialityof

information,asrequired,intherole

4 1 3

Total 100 29 71

QP and NOS - Hair Stylistv2 · SA11. manner and tone, professional, supportive, respectful,...

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