CHALLENGE 5BEST PRACTICES

(Toyota, Pizza Hut, Indian Army, Ants) By TEAM : SIMSREE TrianGirls MEMBERS: Roshani Kothari Chitra Wani Dhanashri Gonge MMS (1ST year)

WHAT IS BENCHMARKING? Benchmarking is a measurement of the quality of

an organization's policies, products, programs, strategies, etc., and their comparison with standard measurements, or similar measurements of its peers.

It helps in identifying best practices in an organization

The objectives of benchmarking are Identifying the areas which require improvement Analyzing the ways used by other organizations

increasing performance and comparing them Improve performance using above obtained

information

BENCHMARKING FOR IDENTIFYING BEST PRACTICES

BEST PRACTICES IN TOYOTA Know your suppliers The compliance oversight committee Don’t let growth overwhelm you Lessons for the compliance practitioner Promoting innovation amongst employees Stress on long term improvements rather than

short term improvements To improve quality they have implemented

following:Practicing 5s principles effectively Implementing Kaizen where they strive to

eliminate waste and overproduction Implementing a bureaucratic system to take

suggestions from employees

BEST PRACTICES IN PIZZA HUT

Customer satisfaction - Focus on customers and satisfy their needs

Data and fact driven management Improving pizza delivery system Good quality pizzas are provided and hygiene factor

is also maintained Impressive mobile marketing – effective use of social

media Preference driven communication process Training the employees to interact properly with

customers VIP (Very Into Pizza) – A new scheme started where

the customers register their contact details to get updates about new pizzas and discount offers

BEST PRACTICES IN INDIAN ARMY Rigorous training and discipline Adapting to unfavourable living conditions Risk taking abilities and taking the lead Promoting team work Abiding by rules and regulations Clarity in tasks/operations to be performed Making quick decisions and being optimistic Teaching them in believing ‘Perseverance is the

key to success’ and ‘Never give up’ Releasing Doctrine for Sub-Conventional

Operations (DSCO) which focuses on practices best suited for counterterrorism, COIN and proxy wars

BEST PRACTICES IN ANTS Unity is seen in the way the ants work Hard work and perseverance Team work and also co-operation within as well

as other species They are persistent in what they do and display

leadership too Accumulating the food at one place usually

called ant colony Sharing and selflessness is evident Storing the food for various seasons They carry out activities in organized and

disciplined manner

BEST PRACTICES FOR OUR COLLEGE

We need to promote hard work, team spirit and co-operation

Be efficient and effective Maintain good relations and value them Practice continuous improvement and innovation Always work to achieve your goals persistently

and take the lead Quick decision making Be disciplined and organized Good quality work should be done Maintain cleanliness

INNOVATIVE PRACTICES RECOMMENDED FOR OUR COLLEGE

Professionalism and industriousness – Students will get to learn how behave in corporate situations

Maintaining and retaining the customers – This is a problem faced by many firms in today’s world. If this training is given to students they will achieve great heights

Organized and discipline – This helps in reducing extra work to be done and elimination of unnecessary errors

Innovation along with dedication & accountability Good quality food- The college should provide

good quality food to the students and maintain proper hygiene

LESSONS LEARNED BY THE TEAM

Use benchmarking to analyse our performance and work as a team

Analyse best practices used by other companies and try to implement them for self improvement

Preference should to given to improve quality rather than growth

Take the lead and implement good practices like discipline, cleanliness and organization

Focus on the client we are working with and deliver what they expect. Give them a good experience

Create a good network and be professional Focus on the goal and solve problems effectively using

various techniques like Pareto analysis, Cause-effect diagram, etc.

Be creative and innovative in your work

THANK YOU