Q1 Where is your business located? - Lockhart Shire · 1.27% 1 2.53% 2 3.80% 3 3.80% 3 88.61% 70 Q2...

2.53% 2

3.80% 3

1.27% 1

1.27% 1

0.00% 0

27.85% 22

2.53% 2

16.46% 13

13.92% 11

7.59% 6

22.78% 18

Q1 Where is your business located?Answered: 79 Skipped: 0

TOTAL 79

Bidgeemia

Bidgeemia

Bidgeemia

Bidgeemia

Bidgeemia

Bidgeemia

Bidgeemia

Boree Creek

Boree Creek

Boree Creek

Boree Creek

Boree Creek

Boree Creek

Boree Creek

Brookdale

Brookdale

Brookdale

Brookdale

Brookdale

Brookdale

Brookdale

French Park

French Park

French Park

French Park

French Park

French Park

French Park

Lockhart

Lockhart

Lockhart

Lockhart

Lockhart

Lockhart

Lockhart

Milbrulong

Milbrulong

Milbrulong

Milbrulong

Milbrulong

Milbrulong

Milbrulong

Pleasant Hills

Pleasant Hills

Pleasant Hills

Pleasant Hills

Pleasant Hills

Pleasant Hills

Pleasant Hills

The Rock

The Rock

The Rock

The Rock

The Rock

The Rock

The Rock

Yerong Creek

Yerong Creek

Yerong Creek

Yerong Creek

Yerong Creek

Yerong Creek

Yerong Creek

Other

Other

Other

Other

Other

Other

Other

ANSWER CHOICES RESPONSES

Bidgeemia

Boree Creek

Brookdale

French Park

Galore

Lockhart

Milbrulong

Pleasant Hills

The Rock

Yerong Creek

Other

1 / 34

2017 LOCKHART SHIRE BUSINESS SURVEY

1.27% 1

2.53% 2

3.80% 3

3.80% 3

88.61% 70

Q2 How long has your business been in operation in Lockhart Shire?Answered: 79 Skipped: 0

TOTAL 79

Less than 1year

1-3 years

3-5 years

5-10 years

10 years plus

0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100%


Less than 1 year

1-3 years

3-5 years

5-10 years

10 years plus

2 / 34


Q3 Select which industry type best describes your business:Answered: 78 Skipped: 1

Agriculture,Forestry and...

Mining

Manufacturing

Electricity,Gas, Water,...

Construction

Wholesale Trade

Retail Trade

Accommodationand Food...

Transport,Postal and...

InformationMedia,...

Financial andInsurance...

Rental, Hiringand Real Est...

Professional,Scientific,...

Administrativeand Support...

PublicAdministrati...

Education andTraining

Health Careand Social...

Arts andRecreation...

Other Services

3 / 34


73.08% 57

0.00% 0

0.00% 0

0.00% 0

5.13% 4

0.00% 0

8.97% 7

5.13% 4

2.56% 2

0.00% 0

1.28% 1

0.00% 0

0.00% 0

0.00% 0

0.00% 0

0.00% 0

1.28% 1

0.00% 0

1.28% 1

1.28% 1

TOTAL 78

Industry notclassified

0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100%


Agriculture, Forestry and Fishing

Mining

Manufacturing

Electricity, Gas, Water, Waste Services

Construction

Wholesale Trade

Retail Trade

Accommodation and Food Services

Transport, Postal and Warehousing

Information Media, Telecommunications

Financial and Insurance Services

Rental, Hiring and Real Estate Services

Professional, Scientific, Technical Services

Administrative and Support Services

Public Administration and Safety

Education and Training

Health Care and Social Assistance

Arts and Recreation Services

Other Services

Industry not classified

4 / 34


68.92% 51

31.08% 23

Q4 Is your business a home based business?Answered: 74 Skipped: 5

TOTAL 74

Yes

No

0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100%


Yes

No

5 / 34


9.21% 7

6.58% 5

34.21% 26

17.11% 13

25.00% 19

1.32% 1

1.32% 1

5.26% 4

Q5 Indicate the approximate annual turnover of your businessAnswered: 76 Skipped: 3

TOTAL 76

Less than $50000 per year

$50 000 - 100000 per year

$100 000 -$500 000 per...

$500 000 - $1Million per...

$1 Million -$3 Million

$3 Million -$5 Million

$5 Million plus

No comment

0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100%


Less than $50 000 per year

$50 000 - 100 000 per year

$100 000 - $500 000 per year

$500 000 - $1 Million per year

$1 Million - $3 Million

$3 Million - $5 Million

$5 Million plus

No comment

6 / 34


35.53% 27

50.00% 38

9.21% 7

2.63% 2

2.63% 2

Q6 How optimistic (positive) are you about the future for your business inthis region?

Answered: 76 Skipped: 3

TOTAL 76

Very confident/ optimistic

Slightlyconfident /...

Neutral

Not veryconfident –...

Very concerned/ negative /...

0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100%


Very confident / optimistic

Slightly confident / optimistic

Neutral

Not very confident – slightly negative

Very concerned / negative / pessimistic

7 / 34


10.13% 8

46.84% 37

27.85% 22

10.13% 8

5.06% 4

Q7 How would you compare the success of your business during the2016-2017 financial year to the previous year?


TOTAL 79

Significantlybetter

Slightly better

Neutral

Slightly worse

Significantlyworse

0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100%


Significantly better

Slightly better

Neutral

Slightly worse

Significantly worse

8 / 34


94.94% 75

5.06% 4

Q8 Does your business source goods and services from other localbusinesses?


TOTAL 79

Yes

No

0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100%


Yes

No

9 / 34


34.43% 21

34.43% 21

31.15% 19

Q9 Where do you source new staff from?Answered: 61 Skipped: 18

TOTAL 61

Locally,within 10kms...

From LockhartShire

From furtherafield

0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100%


Locally, within 10kms from my business

From Lockhart Shire

From further afield

10 / 34


17.11% 13

38.16% 29

34.21% 26

5.26% 4

5.26% 4

Q10 What is your ability to attract and retain suitably skilled and qualifiedstaff?


Total Respondents: 76

Very confident/ optimistic

Slightlyconfident /...

Neutral

Not veryconfident –...

Very concerned/ negative /...

0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100%


Very confident / optimistic

Slightly confident / optimistic

Neutral

Not very confident – slightly negative

Very concerned / negative / pessimistic

11 / 34


Q11 How many people are employed by your business?Answered: 76 Skipped: 3

94.29%33

2.86%1

2.86%1

0.00%0

35

85.71%18

9.52%2

4.76%1

0.00%0

21

80.43%37

4.35%2

6.52%3

8.70%4

46

1-5 6-10 11-15 more than 15

Full Time

Part Time

Casual

0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100%

1-5 6-10 11-15 MORE THAN 15 TOTAL

Full Time

Part Time

Casual

12 / 34


36.49% 27

70.27% 52

33.78% 25

20.27% 15

17.57% 13

Q12 What is the age range of these employees?Answered: 74 Skipped: 5


15 - 24

25 – 45

46 – 54

55 – 64

> 65

0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100%


15 - 24

25 – 45

46 – 54

55 – 64

> 65

13 / 34


35.29% 6

5.88% 1

17.65% 3

35.29% 6

35.29% 6

Q13 Are any of your employees: (please indicate the number of each)Answered: 17 Skipped: 62


Apprentices

School based apprentices

Trainees

Work experience students

Studying a higher education qualification

14 / 34


3.95% 3

6.58% 5

89.47% 68

Q14 In the next 12 months do you expect to increase or decrease yourtotal employee numbers?


TOTAL 76

Increase

Decrease

Stay the same

0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100%


Increase

Decrease

Stay the same

15 / 34


27.42% 17

14.52% 9

27.42% 17

51.61% 32

Q15 Where do you source most of your training and skills developmentfor all staff?



Online

Conferences

Trainingprovider fro...

My staff don'trequire furt...

0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100%


Online

Conferences

Training provider from outside the region

My staff don't require further training

16 / 34


51.85% 28

24.07% 13

3.70% 2

20.37% 11

53.70% 29

Q16 What type of training and skills development do you access?Answered: 54 Skipped: 25


Annualcertificates...

Certificatecourses

Highereducation

One-on-oneprofessional...

Self conductedresearch...

0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100%


Annual certificates and licences which require ongoing renewal

Certificate courses

Higher education

One-on-one professional development

Self conducted research relevant to my business

17 / 34


20.00% 12

65.00% 39

8.33% 5

33.33% 20

10.00% 6

11.67% 7

Q17 Which of the following training opportunities would be useful to yourbusiness and staff?



Registeredtraining to...

Agriculturaltraining

Team buildingworkshops

Generalcomputer, em...

Websitedevelopment ...

SocialNetworking -...

0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100%


Registered training to attain certificate level qualifications

Agricultural training

Team building workshops

General computer, email and online training (basics)

Website development and Google Adwords

Social Networking - Facebook, LinkedIn, Twitter, Trip Advisor, etc

18 / 34


18.87% 10

62.26% 33

32.08% 17

28.30% 15

33.96% 18

Q18 If you are interested in training, workshops or events, what would bethe most suitable time to attend?



Weekends

Weekdays

9.00am – 1.00pm

1.00pm – 5.00pm

5.00pm – 9.00pm

0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100%


Weekends

Weekdays

9.00am – 1.00pm

1.00pm – 5.00pm

5.00pm – 9.00pm

19 / 34


16.67% 11

12.12% 8

28.79% 19

7.58% 5

10.61% 7

21.21% 14

10.61% 7

Q19 In what ways do you currently promote or market your business?(Select all that apply)


Own website

Business &Community...

Social Media

Membership ordiscount...

Promotionalevents and...

Flyers and /or printed...

White pages

Magazines

Advertising onother websites

Radio

LocalNewspapers

No Advertising

0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100%


Own website

Business & Community Directory (Local phone book)

Social Media

Membership or discount program

Promotional events and tradeshows

Flyers and / or printed material

White pages

20 / 34


7.58% 5

4.55% 3

1.52% 1

13.64% 9

53.03% 35


Magazines

Advertising on other websites

Radio

Local Newspapers

No Advertising

21 / 34


87.67% 64

83.56% 61

69.86% 51

56.16% 41

54.79% 40

9.59% 7

36.99% 27

24.66% 18

Q20 How do you use the internet in your business? (Select all that apply)Answered: 73 Skipped: 6

Correspondence(eg email)

Banking

Orderingmaterials an...

Marketresearch /...

Bookingaccommodatio...

Have a websiteto market th...

Electronic taxlodgement

Transferringlarge files...

Education andtraining

Remote accesscomputing

E-marketing,selling...

Videoconferencing...

0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100%


Correspondence (eg email)

Banking

Ordering materials and business items

Market research / information gathering

Booking accommodation and travel

Have a website to market the business

Electronic tax lodgement

Transferring large files (graphics, video etc)

22 / 34


45.21% 33

12.33% 9

12.33% 9

15.07% 11


Education and training

Remote access computing

E-marketing, selling products or services online

Video conferencing and IP telephony

23 / 34


45.45% 35

28.57% 22

12.99% 10

6.49% 5

5.19% 4

1.30% 1

Q21 How important do you consider high speed broadband will be to yourbusiness?


TOTAL 77

Extremelyimportant

Very important

Somewhatimportant

Neutral

Not at allimportant

Don’t know orunsure

0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100%


Extremely important

Very important

Somewhat important

Neutral

Not at all important

Don’t know or unsure

24 / 34


2.60% 2

6.49% 5

32.47% 25

25.97% 20

28.57% 22

3.90% 3

Q22 How satisfied are you with available internet access includingdownloads and speed:


TOTAL 77

Extremelysatisfied

Very satisfied

Somewhatsatisfied

Neutral

Not at allsatisfied

Don't know orunsure

0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100%


Extremely satisfied

Very satisfied

Somewhat satisfied

Neutral

Not at all satisfied

Don't know or unsure

25 / 34


80.00% 60

20.00% 15

Q23 Do you use email and internet on your mobile telephone for businesspurposes?


TOTAL 75

Yes

No

0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100%


Yes

No

26 / 34


71.79% 56

17.95% 14

10.26% 8

0.00% 0

0.00% 0

0.00% 0

Q24 How important do you consider mobile telephone access to yourbusiness?


TOTAL 78

Extremelyimportant

Very important

Somewhatimportant

Neutral

Not at allimportant

Don't know orunsure

0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100%


Extremely important

Very important

Somewhat important

Neutral

Not at all important


27 / 34


2.56% 2

21.79% 17

30.77% 24

5.13% 4

39.74% 31

0.00% 0

Q25 How satisfied are you with available mobile telephone coverage inyour region?


TOTAL 78

Extremelysatisfied

Very satisfied

Somewhatsatisfied

Neutral

Not at allsatisfied

Don't know orunsure

0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100%


Extremely satisfied

Very satisfied

Somewhat satisfied

Neutral

Not at all satisfied


28 / 34


32.39% 23

66.20% 47

14.08% 10

35.21% 25

12.68% 9

9.86% 7

5.63% 4

Q26 What do you see as barriers to business growth in Lockhart Shire?(Select all that apply)


Lack ofcustomers /...

Rising costs

State economy

Regulatoryenvironment

Competition

Perception ofless than...

Localgovernment...

Lack ofInfrastructu...

Insufficientinternet...

Lack of peoplein the region

Lack of localreal estate...

Lack ofsatisfactory...

0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100%


Lack of customers / sales

Rising costs

State economy

Regulatory environment

Competition

Perception of less than competitive pricing

Local government planning processes

29 / 34


22.54% 16

35.21% 25

39.44% 28

1.41% 1

7.04% 5


Lack of Infrastructure in the Shire

Insufficient internet connection / speed

Lack of people in the region

Lack of local real estate services

Lack of satisfactory transport access

30 / 34


22.39% 15

16.42% 11

Q27 What can Council do to assist your business to grow? (Select all thatapply)


Improvedmarketing an...

Small businessadvice and...

Improvedaccess to...

Networkingwith other...

Seminars andworkshops on...

Investmentincentives f...

More educationand training...

Website fornetworking a...

Betterunderstandin...

Better /increased...

More people inthe region

Createdevelopment...

Availabilityof more loca...

Improvetransport...

I don't intendto grow my...

0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100%


Improved marketing and promotion of regional businesses

Small business advice and support

31 / 34


10.45% 7

4.48% 3

11.94% 8

13.43% 9

5.97% 4

8.96% 6

13.43% 9

22.39% 15

40.30% 27

34.33% 23

19.40% 13

32.84% 22

11.94% 8


Improved access to capital

Networking with other businesses

Seminars and workshops on small business topics

Investment incentives for small business start ups

More education and training support

Website for networking and promotion

Better understanding of government regulations

Better / increased tourism marketing and promotion

More people in the region

Create development opportunities

Availability of more local suppliers and contractors

Improve transport access to freight terminals

I don't intend to grow my business

32 / 34


28.00% 14

64.00% 32

72.00% 36

16.00% 8

12.00% 6

10.00% 5

16.00% 8

12.00% 6

Q28 Has your business accessed any of the following services providedor promoted by Lockhart Shire Council?



Attended anyconferences ...

ContactedCouncil...

AccessedCouncil’s...

Applied forany availabl...

Downloaded orread – Touri...

Downloaded orread – Deliv...

Downloaded orread –...

Downloaded orread – River...

0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100%


Attended any conferences or workshops

Contacted Council Officers regarding applications or permits relevant to your business

Accessed Council’s website – www.lockhart.nsw.gov.au

Applied for any available grants

Downloaded or read – Tourism and Economic Development Strategy 2016 - 2026

Downloaded or read – Delivery Program 2017 - 2021

Downloaded or read – Operational Plan 2017 - 2018

Downloaded or read – Riverina Destination Management Plan

33 / 34


35.14% 26

64.86% 48

Q29 Are you a member of any other local organisation that assists youwith your business?



Yes

No

0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100%


Yes

No

34 / 34


Q1 Where is your business located? - Lockhart Shire · 1.27% 1 2.53% 2 3.80% 3 3.80% 3 88.61% 70 Q2...

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