Q Mobile - X5 User Manual

7/15/2019 Q Mobile - X5 User Manual

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Content

Content..................................................1FOR YOUR SAFETY..................................2MOBILE PHONE PROFILE.........................6

Position of the Keys................................................................6

Function of Keys.....................................................................7

PREPARTION BEFORE USE.......................8Install SIM Card......................................................................8

Install Memory card..............................................................10

Install Battery........................................................................11

Charge Battery/Connect to Computer..................................12

Notices on using the battery.................................................13PIN code................................................................................15

Switch On/Off the Phone......................................................16

BASIC OPERATIONS...............................17To Make Calls.......................................................................17

Answer/Reject an Incoming Call..........................................17

Options During a Call .........................................................18

MAIN MENU..........................................18File manager..........................................................................18

Contacts.................................................................................19

Calls.......................................................................................21

Audio Player..........................................................................24

Messaging.............................................................................25

QApps....................................................................................27Fun & Games...........................................................27

Multimedia............................................................................28Camcorder.............................................................................30

Video Player..........................................................................30

Services.................................................................................30

Settings .................................................................................32Dual SIM Switch.......................................................32Dual SIM settings....................................................32Phone Settings........................................................32

User Profiles............................................................34Network settings.....................................................35

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Security settings.....................................................35Connectivity............................................................37Restore Factory Settings.........................................38Reset all..................................................................38

Organizer...............................................................................38

USE OF USB..........................................41MAINTENANCE & SAFETY......................41After sales service.................................................................42

Charger and Adapter Safety..................................................42

Battery Information and Care...............................................42

General Notice......................................................................43

Troubleshooting ...................................................................44

ABBREVIATIONS....................................47

FOR YOUR SAFETY For your safety and proper use of the mobile

phone, please read the following guidelines

carefully: Do not switch the mobile phone on

when close to chemical factory, gas station or

other explosive objects.

During driving, please use headset for safety

purpose; unless otherwise in emergency, always

stop the car on roadside to have a call

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conversation.

Because the use of the mobile phone can

cause interference in the aircraft, never use the

mobile phone in aircraft. The use of the mobilephone is dangerous and illegal; do switch off the

mobile phone before boarding.

Pay special attention to the use of the mobile

phone near heart pacemaker, deaf-aid and some

other medical equipment. Because the mobile

phone can cause interference with them.

Non genuine accessories may harm your

device and could result in warranty cancellation

Do not plug the charger into the mobile

phone and charge without battery. Always power

off the mobile phone when taking out the

battery; otherwise the memory of the phone

may be damaged.

When charging the mobile phone, alwayskeep it in the place with good ventilation, heat

sink and away from flammable and explosive

objects.

In order to avoid demagnetization, always

keep the mobile phone away from magnetic

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objects such as CD, credit card etc.

Ensure the mobile phone not to contact any

liquid; once such case occurs, remove the

battery and contact the supplier immediately. Do not use the mobile phone in the

environment at too high or too low temperature,

never expose the mobile phone under strong

sunshine or too wet environment. The suitable

temperature for the phone and accessories is

0℃-40℃. The height to use the phone shall be

less than 2,000m.

Do not use liquid or wet cloth with strong

cleanser to clean the mobile phone.

This mobile phone has shooting, video and

audio recording functions, which shall be used as

per the related laws and regulations.

Always keep the mobile phone out of

children’s reach. Do not throw or vibrate themobile phone because violent treatment to the

mobile phone may damage the inner circuits and

precise structures.

Please do not discard the waste battery into

general household garbage. Please deal with the

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waste battery according to provisions where they

are definitely made.

Warning: Company will not bear any

responsibility for any incompliance with theabove guidelines or improper use of the mobile

phone. Our company keeps the right to make

modifications to any of the content here in this

user guide without public announcement in

advance. The content of this manual may vary

from the actual content displayed in the mobile

phone. In such case, the latter shall govern.

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MOBILE PHONE PROFILE

Position of the Keys

1. Receiver 2. Display

screen

3. Main menu

key

4. Call 1 key

5. Call 2 key 6. Keypads

6

1

2

3

45

6

78

9

10

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7. Back key 8. End/Power

key

9. Navigation

keys

10. Speaker

11. Camera

Function of Keys

Key Description

Call (SIM 1)Key

To make/answer a call fromSIM1.

In the standby mode, press this

key to access the Call Log.

End/Power

Key

End an ongoing call.

Press and hold this key to turnon or off the mobile phone.

In the menu mode, press this

key to quit the current menu

and return back to the standby

mode.

Right Soft

Key (RSK)

Use the right soft key to

execute the functions indicated

at the right of the prompt bar

on the screen.

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Call (SIM 2)

Key

Press Call 2 key to make a call

after entering the phone

number or selecting a number

from phonebook.Navigation

Keys

In the editing mode, use the

keys to move the cursor.

In the standby mode, press the

keys to access the function

assigned to these keys.

Keypad/Num

eric Keys

Used to enter numbers, letters

and some special characters.

In the standby mode, press and

hold the # key to activate

“Silent Mode”, In the editing

mode, you can press the # key

to switch among the input

methods, press the * key to

enter symbols.

PREPARTION BEFORE USEInstall SIM Card

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When registering mobile phone number, you can

apply for two different phone numbers, two

different mobile phone network service providers

and thus obtain two SIM (SubscriberIdentification Module) cards.

With these two SIM cards, you can use all

functions of your mobile phone. The SIM cards

save the parameters needed for communications

and personal data, including PIN (Personal

Identification Number) code, phonebook, short

message and other extra system services.

Warning: Do not distort or scratch the SIM card

nor let it contact static, dust or moisture. If it is

lost, please contact immediately your network

operator for help.

Before SIM card installation, please switch off the

mobile phone. The SIM card is installed on the

back of the mobile phone. Follow the followingdiagram to install the SIM card. Please insert the

Primary SIM card into the SIM1 slot and the

Secondary SIM card into the SIM2 slot.

Note: If SIM card is inserted only into the SIM1

slot, then only the SIM1 works; likely, If SIM card

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is inserted only into the SIM2 slot, then only the

SIM2 works. When two SIM cards are inserted

into the SIM1 slot and SIM2 slot respectively, you

can select SIM1, SIM2 or Dual SIM mode freely asyou wish.

Note: As the SIM card is small object, keep it out

of children’s reach.

Install Memory card

As the mobile phone does not have enoughstorage space, to use some functions, you need

to install a memory card (This mobile phone use

Micro SD card.)

Install Memory card: Open the back cover to

take out the battery, release the memory card

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SIM 2

SIM 1



lock, insert the Micro SD card into its slot, and

restore the lock and the battery before restarting

the mobile phone.

Note: As the memory card is small object, keep it

out of children’s reach!

Install Battery The mobile phone is suitable for original battery

and accessories. When the battery is idle, it is

recommended to put it into the protection box.

Follow the following diagram to install the

battery.

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Memory Card



Note: Do install the battery as per the diagram

so as prevent the battery contact patch being

damaged.

Charge Battery/Connect to Computer The new battery cannot reach the optimal

efficiency unless it has undergone several

continuous complete charges and discharges.

When the battery is used up, charge it in time.

Over-discharge can damage the battery.

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Battery



After the battery is charged full, cut off the

connection of charger with the AC power supply

(or PC) and the connection with the mobile

phone. When pushing into/pulling out of USBconnector, please use correct way as following

line drawing.

During charging, the battery capacity icon on the

screen flickers from the right to the left. After

the battery is charged full, the icon is full of bars.

Slight heat during charging is normal.

Warning: When a travel charger and its

accessories are used to charge the battery,

please firstly check if they are original orrecognized by the original manufacturer. The use

of other accessories may damage your mobile

phone and cause risks! Always use them indoor

and in dry places.

Notices on using the battery

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The performance of the battery is affected by

many factors, including radio barrier network

settings, signal strength, signal strength, work

temperature, chosen and used functions orsettings as well as phone accessories, data or

other applications.

For optimal performances, please follow the

rules below:

New battery or the battery having been idle

for long need charging for long. The standard

voltage scope for the battery is 3.6V-4.2V.

During charging, keep the battery at room

temperature or similar temperature.

With time passing by, the battery will

gradually be worn and thus need longer time to

charge. This is normal. However, after normal

charging, if call duration decreases but charging

time increases, you need to buy another batteryfrom the original manufacturer or authorized by

the original manufacturer. The battery of inferior

quality can damage your mobile phone and

cause danger!

If the phone is overused at low battery when

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charging, there might need a longer time for the

charge indicator to be shown on the screen.

Note: Please dispose the battery according to

the local regulations. Try to recycle the batteryas soon as possible. Do not treat the waste

battery as common waste.

Warning: Do not throw the battery into fire so as

to prevent fire. The broken battery may cause

explosion.

Warning

Charging the mobile phone by

improper means can cause to

explosion. Always refer to the

related regulations for the

disposal of the battery.

PIN code

PIN1 Code: It is the personal identification

number used to enter SIM and able to prevent

others using SIM1 without permission. If the

mobile phone has activated the PIN1 code

protection, when the mobile phone is switched

on, the screen will display “Input PIN”. In the

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process of inputting PIN1 code, the screen will

use “*” to represent the input content. While

obtaining SIM, you can obtain its PIN1 code.

PIN2 Code: It is the personal identificationnumber used for some special functions such as

paid call etc.

PUK Code and PUK2 Code(8-digit)

To change the locked PIN code, you need to use

PUK (Personal Unblocking Key) code. To change

the locked PIN2 code, you need to use PUK2

code. If these two codes are not provided

together with the SIM cards, ask the local service

provider for them.

Warning: If the PIN code is input wrongly for

three times, the SIM card will be locked. Please

contact the network operator immediately for

help. Attempt to unlock the code may make the

SIM card ineffective permanently!Switch On/Off the Phone

To turn on/off the phone, press and hold the

End/Power key.

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BASIC OPERATIONSTo Make Calls

The icons / on the screen, signifies that

you have full signal strength and hence you can

easily make or receive calls.

In order to make a call:

• Input the phone number (should affix the

international/national/regional code or districtcode if necessary) and then press dial key.

• Press SIM1 Key to dial a phone number listed

in the recent call log in the standby mode.

• Press and hold numeric keys (2)-(9) to dial

the speed dial number assigned to the numerickeys.

• You can select a contact number from the

phonebook and call the contact person.

Tip: The signal strength may influence the

quality of connection.

Answer/Reject an Incoming Call

• Press SIM 1/SIM 2 Key to receive the incoming

call.

•

Press End/Power Key to reject an incomingcall.

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Options During a Call

Press <Options> to Hold Single Call, End

Single Call, New Call, Record call,

Phonebook, access Messaging, open or close

the DTMF function during the call.

MAIN MENUPress the Center Key in the idle mode to access

the main menu. Press the Navigation Keys

Up/Down/Left/Right to choose the desired

operation and press Ok to enter the selected

operation.

File manager

You can browse, open and manage the datasaved in the Phone and micro SD card by

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accessing the File Manager sub-menu. The

phone provides a certain space for users to

manage files and supports the micro SD card.

Contacts

Press Center Key in the standby mode and then

select Contacts. Or press right soft key to enter

Contacts.

Add New Contact

• Go to main Menu and select

Contacts

• Select Add new contact

•

Select the storage• Add the required details i.e.

number and contact name

The device can store 1000 numbers. When you

enter the phonebook interface, choose one

contact, press center OK key and do as follows:

View: You can browse the details of the

contact.

Send message: Input the message, and

you can sent to the contact.

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Call : You can make a phone call of the

contact by pressing this option.

Edit: You can edit the name and the

number of the contact. Delete: You can delete the selected

contact.

Copy : You can copy the selected

contact to phone, to SIM cards or files.

Move: You can move the selected

contact from the phone to SIM Card 1 or to SIM

card 2.

Send business card: You can send the

contact as the phone guides, such as text

message, as multimedia message and via

Bluetooth.

Add to blacklist: Add the contact to the

blacklist.

Mark several: You can select severalcontacts, and continue the corresponding choice.

Caller groups: you can add new group

by editing groups name, caller picture, caller

ringtone and caller video.

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Phonebook Settings: you can check or

set Preferred storage, Speed dial, my number,

extra numbers, memory status, etc.

Calls

This sub-menu show the call details i.e. the

missed, received and dialled call logs. Scroll the

Up/Down keys to select a call and then select

view to see the details. Press options to perform

the operations, such as call, send message, add

contact to blacklist, delete etc.

Call history

All calls: you can check and view all the calllogs.

Missed calls: you can check and view the

missed calls.

Dialed calls: you can check and view the dialed

calls.

Received calls: you can check and view the

received calls.

Note: The actual call duration and service time in

the bill of the service provider may be different

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from them, which depends on the network

functions, accounting rounding and tax etc.

Advanced

Call timers This needs the support of the network service

provider.

Last Call: With this function, you can view the

duration of the last call.

Dialed calls: With this function, you can view

the duration of all calls.

Received calls: With this function, you can

view the duration of the received calls.

Reset all: With this function, you can reset all

the records of the calls.

Call Cost

This needs the support of the network service

provider.

Last Call Cost: With this function, you canview the fees of the last call.

Total Cost: With this function, you can view

the fees of all calls.

Reset Cost: With this function, you can clear

all fee records.

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Max Cost: With this function, you can limit

call fees in the specified pricing unit or currency

unit. PIN2 code must be input to set call cost.

Price Per Unit: This function needs networksupport. For more details, please consult the

network operator.

SIM text message Counter

With this function, you can see and preset the

number of sent messages and received

messages.

GPRS Counter

Last Sent: You can view the sending traffic of

last link.

Last Received: You can view the reception

traffic of last link.

All Sent: You can view the sending traffic of

all links.

All Received: You can view the receptiontraffic of all links.

Reset Counter: You can clear all link traffic.

Call settings

[SIM 1/2 Call settings]

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• Caller ID: (Net work Service): You can

select Set By Network, Hide ID or Send ID. The

default state is the Set By Network.

• Call Waiting: Activate, the network willnotify you of a new incoming call while you have

a call in progress (Net work Service).

• Call Divert: This network service

allows you to divert your incoming calls to

anther number. For details, contact your service

provider.

• Call barring: > Activate, this network

service allows you to restrict incoming calls from

your phone. For details, contact your service

provider.

• Line switching: Line 1 or Line 2.

• Group list: you can add the contact to

the group list.

Furthermore, you can access advanced settings

to set Blacklist, Auto redial, call time display, call

time reminder, auto quick end, etc.

Audio Player

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Audio Player allows you to play audio files.

Please save your audio files in the My Music

folder of the micro SD card. In the idle mode, tap

Main menu > audio player.Function of keys: tap main menu key to view

a list of music and scroll down to select the

desired music; tap “Back” to return to main

menu; press left navigation key to previous

song; press right navigation key to next song;

press the up navigation key to play the music;

press down navigation key to pause the

music; press * & # key to tune the volume.

Messaging

Your phone features, sending and receiving of

SMS (Short Message Service) and MMS

(Multimedia message). A SMS is a text messagethat can only contain letters, numbers and

symbols. To create a message, select Write

Message option. Inbox sub-menu enables you

to view all the messages received. All the

messages that are sent successfully from SIM1

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or SIM 2 get stored in the Sent Messages folder.

A MMS is a multimedia message that can contain

not only the letters, numbers and symbols but

also videos, pictures, etc. Tap main menu >Messaging , do as follows:

Write Message: You can write MMS/SMS

and then send out through SIM 1/2.

Chat: You can view the message from

the chat by reply, delete and delete all as the

phone guides.

Inbox: You can see the MMS/SMS in the

inbox.

Drafts: you can store the unsent and

saved messages here.

Outbox: While failing to send SMS/MMS,

the messages will be saved here by default.

Sent messages: The sent out

messages, are saved here. Delete messages: Refer to the phone to

delete the message of Inbox, Drafts, Outbox,

Sent message and All messages.

Email: before sending and receiving the

email, you should create an account.

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Broadcast message: Cell broadcast is a

kind of information service such as weather

report, traffic etc that the network operator

sends to the GSM users within certain area. Indual-SIM mode, you can separately set SIM1 and

SIM2.

Templates: you can pre-edit some

common phrases, which is convenient for quick

SMS editing.

Message settings: you can set or view

information of text/multimedia/service message

here.

QApps

This menu is specifically designed for the

entertainment with convenience for the user. Go

to the main menu and select QApps and access

Facebook, Youtube, Twitter, MSN, Yahoomessenger and Google search. For entering all of

the above, ensure that you have GPRS/WAP.

Fun & Games

27



You can access ebuddy, Google maps, Gtalk and

opera mini through Java application.

The device also gives you several interesting

embedded games. Before playing game, you canenter Options and set Music and Effect. About

the way to play the game, please refer to “Help”.

Multimedia

This menu is specifically designed for the

entertainment purpose of the user. To enter this

menu, go to the main menu and select

Multimedia. The various multimedia features

provided by your device includes Image viewer,

Photo editor, Sound Recorder, FM radio, melodycomposer and Slide show.

Image viewer

Pictures taken can be accessed quickly through

Image Viewer. Go to Menu > Multimedia >image viewer. All the images available in the

storage selected by you are displayed.

Photo editor

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Select a photo or picture from file or Capture

from camera to start editing.

Sound Recorder The mobile phone supports 3 recording formats:

WAV, AMR and AWB. You can record

conversations, which may be saved to the Audio

folder under File Manager.

FM Radio

You can use your phone to listen to FM radio

stations. When you enter the FM radio interface,

you will be asked for plugging in an earphone.

The earphone is like an antenna to receive

signal. Press main menu key to start to pause

the FM radio; Press Left Navigation Key to the

previous FM station; Press Right Navigation Key

to the next FM station. Press the Downnavigation key to start/pause record the FM

radio; and press * & # to tune the volume.

Note: Your channel list can store at most 30

stations. To set the corresponding parameters,

tap Options to Settings.

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Melody composer

Go to Menu > Multimedia > Melody

composer; please tap “Add” to compose themelody you prefer.

Slide show

Select a folder from phone/memory card to play.

Camcorder

The phone is provided with a Camcorder, which

supports the photographing and shooting video

functions. Pictures/Videos are saved in the file

system of the phone or the memory card.

Video Player

Select a video clip and press OK key to open it.

Press OK key to play the video clip.

Services

Internet service

Go to Main menu > Services > internet

service.

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Homepage-- Start the website chosen in

the connection settings file.

Bookmarks—Enter to view a list of

bookmarks. Input address: Input the website to be

logged in.

Last web address: You can view the last

web address.

Recent pages: Record the latest 30 web

pages browsed.

Stored pages: it has the stored pages

here.

Settings: you can set the Homepage,

Browser options, Preferences, Security settings

and Restore browser settings here.

STK service is the tool kit of SIM card. This phone

supports the service function .The specific itemsare dependent by SIM card and network.

Clear all internet history

You can clear all internet history here.

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Settings

Dual SIM Switch

Select with SIM status

Use default mode

Dual SIM settings

You can in any place and at any time set thedual-mode mobile phone as the following modes

according to your own demand:

Dual SIM open

Only SIM1 open

Only SIM2 open Flight mode

Phone Settings

• Date and time: With this function, you can set

the date and time here.

• Schedule power on/off: To set the time,

schedule power on/off.

• Language: Your device supports English,

Urdu, Arabic and Persian.• Input method: you can set ABC, Abc, abc,

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Numeric, Smart ABC, Smart abc, Urdu, Arabic,

Persian and Arabic numeric as your prior

language.

• Encoding：you have code such as ASCII, ISO-8859-1, Windows-1252 and GB18030.

• Display: With this function you can configure

the basic status of display characteristics

including Wallpaper, Screen Saver, Main menu

background, Show date and time, Clock type and

Show owner number, etc.

• Greeting text: On/Off. If On, when you switch

on the device next time, the screen will display

the greeting text.

• Dedicated key: you can define the Up/

Left/Right soft key as the desired functions.

• Auto update of date and time: To set the

mobile phone to automatically update time and

date according to the current time zone, choose“Activate”. Auto update of time and date will not

affect the alarm clock, calendar or alarm clock

memo setting time, which will be subject to the

time and date when created. However, auto

update of time and date may make some set

33



alarm clocks out of date.

• UART settings: Once connected to the

computer, you can select the SIM card first as

you choose here.• Misc. Settings: You can adjust the brightness

and duration of LCD backlight.

• Menu vibration: On/Off.

User Profiles

The phone provides seven pre-defined user

profiles that allow the operations of the phone to

best suit the environment you are in. The

profiles are General, Silent, Meeting,Outdoor and My style. The phone will

automatically enter the headset profile if you

connect the headset to your phone.

Alert Type:

− Ring Only: Just ringing, no vibration.− Vib. Only: Just Vibrating, no ringing.

− Vib. and Ring: Ringing and vibration.

− Vib.then Ring: Ring after vibration.

− Light: when there is a call, the breath light

will flash.

34



• Ring Type:

− Beep once: Beep once when there’s an

incoming call.

− Repeat: Rings continuously when there’san incoming call.

− Ascending: Rings continuously and the

volume increases gradually.

Furthermore, you can select the SIM1/SIM 2

Incoming Call, Power on, Power off, SIM1/SIM

2Message, Key tone, System Alert etc as per

your choice.

Network settings

Network Selection: You can search the network

again. Select your favorite network and choose

to register the network automatically or

manually.Preferences: You can set the preferred

registered network for SIM card.

Security settings

SIM Security

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• SIM Lock: You can set SIM lock (PIN code) as

on/off. When this option is chosen, it is necessary

to input PIN code for every insert of the SIM card.

• Change Password: you should contact withthe SIM networking operator to get the PIN code

firstly and then you can change the SIM

password.

Phone lock

To set On. While you power on the device next

time, you may be asked for a password, please

input 0000.

Change password: The old password is 0000, you

can change the password here.

Auto keypad lock

The mobile phone has screen lock function.

When it lasts certain time, the screen will be

locked, including such options as Off, 5s, 30s,

60s and 5min.Change password

You can change the default phone password

“0000” into 4-8-digit number that is easy to

remember.

Certificate manager

36



It has Authority certificate and User certificate.

You can browse more information about them

here.

Privacy protection To start this function, you can make your phone

a privacy lock to the extent. You can set

password for specific application folders

Connectivity

Bluetooth

You can use the BT to transfer data and files by

pairing with other device.

Conn. managementIt shows the status of the connections.

Data account

GPRS—You can set the name, APN, user name,

password, Auth. type, DNS.

Note: For related charging standard and detailedsettings, please consult the local network service

operator. Different network service providers

provide different services. Consult the local

network operator.

37



Restore Factory Settings

Access Settings to select Restore Factory

Settings, and press OK. All settings can be

restored to factory settings with this function.

The default password is 0000.

Reset all

Access Reset all to delete all settings and user

data. You will be asked for “input password”, and

the default one is 0000.

Organizer

The organizer menu gives you access to anumber of additional features including

Calendar, Tasks, Alarm, Azaan alarm, World

clock, Zakat calculator, Notes, Phone sync,

Calculator, Unit converter, Currency converter

and Ebook reader.

Calendar

You can trace the date by using the embodied

calendar here. If you have some prominent

38



appoint/meeting, you can choose to create an

event to remind of the assignment.

Tasks You can create a memo. When the set time is

reached, the mobile phone will ring and display

the memo content.

Alarm

Your device offers you with 5 clock, and you can

make use of them to remind you of important

task or wake you up from sleeping.

Azaan alarm

Your phone have five prayer alarms, you can edit

the exact time that you need as per your local

prayer timings.

World Clock

Press the left and right direction keys to view the

current time of every country corresponding to

every time zone.

39



Zakat calculator

You can calculate the total zakat of the Cattle,

Agriculture, Bullion & Cash, Buried treasure,

Minerals, Revenues, Commercial commodities,Business and others. For more details, please

operate as the phone directs.

Notes

You can make some quick notes here.

Phone sync

If you want to get this function started you need

to select applications to sync.

Calculator

You can make some simple calculation.

Unit converter

Choose the function as the phone guide toconvert the unit.

Currency Converter

To save exchange rate, press “OK”, then choose

to set exchange rate. Choose one exchange rate

40



from the displayed options. After that, press

“OK” to confirm. Then the exchange rate will be

saved in the memory until you enter a new one

to replace it. To convert currency, enter the sumto be converted, press “OK” and then choose to

local currency or foreign currency.

Ebook reader

In standby, tap Menu > Organizer> Ebook

reader. After e-book is activated, the e-book list

will be displayed, and you can start to read.

USE OF USBNotices before use

Always connect and stop USB device

correctly.

Never use Windows formatting command to

format the mobile disk of the mobile phone;otherwise, it will be damaged severely.

For connection between PC and the mobile

phone, you might need to install USB driver

MAINTENANCE & SAFETY

41



Please read and observe the following

information for safe and proper use of your

phone and to prevent damage. Also, keep the

user guide in an accessible place at all the timesafter reading it.

After sales service

Kindly refer to the Warranty Card provided in the

sales package box.

Charger and Adapter Safety

Charger and adapter are designed for indoor use

only.

Battery Information and Care

o Please dispose of your battery properly.

o Do not disassemble or short-circuit the

battery.

o Keep the battery’s metal contacts clean.

o Recharge the battery after long periods of

non-use to maximize battery life.

o

Battery life will vary due to usage patternsand environmental conditions.

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o The self-protection function of the battery

cuts the power of the phone when its operation

is in an abnormal status. In this case, remove

the battery from the phone, reinsert it, and turnthe phone on.

General Notice

o Using a damaged battery or placing a

battery in your mouth may cause serious injury.

o Do not place items containing magnetic

components such as a credit card, phone card,

bank book, or subway ticket near your phone.

The magnetism of the phone may damage thedata stored in the magnetic strip.

o Talking on your phone for long period of

time may reduce call quality due to heat

generated during use.

o When the phone is not used for a longperiod time, store it in a safe place with the

power cord unplugged.

o Using the phone in proximity to receiving

equipment (i.e. TV or Radio) may cause

interference to the phone.

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o Do not immerse your phone in water. If this

happens, remove the battery and take it to

Authorized Service Center.

o Do not paint your phone.o The data saved in your phone might be

deleted due to careless use, repair of the phone,

or upgrade of the software. Please backup your

important phone numbers. (Ring tones, text

messages, voice messages, picture, and videos

could also be deleted.) The manufacturer is not

liable for damage due to the loss of data.

o Do not turn your phone on or off when the

phone is close to your ear.

Troubleshooting

Phenomena Possible Causes

Unable to

switch on

1. Does the battery

have power?

2. Is the battery placed

correctly

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SIM failed

1. The SIM card is dirty.

Clean it.

2. Reinstall the SIM

card.3. The SIM card is

damaged. Replace it.

Poor signals

Check the signal strength

icon on the screen. If the

icon contains 4 bars, it

indicates the signal is the

strongest; if below 1 bars, it

indicates the signal is very

poor.

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Unable to dial

out

1. Maybe you have set

Hide My Caller ID but your

network operator does not

provide this service for you.2. Strong interference

exists around you.

3. Maybe you have

activated the call

restriction function.

4. Maybe you have

activated Line 2 but your

network operator does not

provide this service for you.

Unable to

charge the

battery

1. The battery may

discharge too much; so it

cannot be charged until it is

connected for certain time.

2. Its performance hasworsened.

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Unable to

register to the

network

1. Too weak signals or

strong interference.

2. SIM card installed

properly? Bad contact orSIM card damaged? If the

SIM card is broken, please

contact the network

operator to replace it.

Unable to

access service

menus.

Maybe the SIM card does

not support service

function.

Only part of

the photo setas standby

photo can be

seen.

The size of the photo may

be too big. The

recommended size is

220*176

ABBREVIATIONSSMS Short Message Service

EMS Enhanced Message Service

SIM Subscriber Identity Module

GSM Global System for Mobile

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Communication

PIN Personal Identity Number

PUK PIN Unblocking Key

CB Cell Broadcast

GPRS General Packet Radio Service

MMS Multimedia Message service

Card

1

The card inserted in SIM1 slot

Card

2 The card inserted in SIM2 slot

Q Mobile - X5 User Manual

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