PwC India Legal technology solutions · 2018-12-21 · Our technology solutions Legal and...

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PwC 1 PwC India Legal technology solutions Strictly Private and Confidential www.pwc.in

Transcript of PwC India Legal technology solutions · 2018-12-21 · Our technology solutions Legal and...

PwC 1

PwC India

Legal technology solutions

Strictly Private and Confidentialwww.pwc.in

Our technology solutions

Legal and Regulatory

Compliance

Electronic repository of all applicable laws & compliances

Monthly legal updates of all applicable laws

Customized reports to ensure and enforce compliance

Legal Analytics

Legal Technology Solution(s)

CLM technology enablement & automation

Automated governance and process standardization

Contract abstraction and risk analytics

Legal Operations Management

Enterprise legal management integrated platform

Tracker capturing all case details, date of hearing, case documents, actions taken, litigation expenses, etc..

Centralized tracking and monitoring of ongoing IP, contracts and disputes, invoices

Contract Lifecycle Management

Data analytics on legal output data and reconcile with ERP data

Tailor made to a client’s business requirements

Identify variance with billing, law firm spend

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PwC India Legal Technology Team

PwC India Legal Tech Lead Technology Solution Leads

Sandeep Agrawal

Director

Rahul Raina

Manager

PwC India Legal Technology Team

Janki Ramesh

Technology Lead

IT lead

Compliance Management

Lead

• Own technology roadmap

• Oversee technology integration, configuration and deployment

Legal Analytics Lead

Contract Lifecycle

ManagementLead

Legal Operations

ManagementLead

Lokesh Gulati

Director

Shreyans Dudheriya

Executive Director

Akhilesh Rautray

Associate Director

• PwC India team includes 100+ Lawyers• 20+ Data Scientists• 10+ ERP Specialists• 10+ Chartered Accountants• 20+ Data Analysis Engineers

Price Waterhouse & Co Bangalore LLP

More about our solutions

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1. Contract Lifecycle Management

Solution offerings• We collaborate with client teams for managing their entire

contract lifecycle.

Select services :

Contract process standardization

Contracts abstraction through AI tool

Contract process automation

Benefits Improved Business Performance

Greater visibility and analysis of contractual terms and conditions across contract types, counterparties & SBUs etc..

Financial Advantages

Accessible contract terms to monitor against market trends

Support pricing optimization across counterparties and contract types.

Technology Big4 exclusivity with Apttus CLM

Artificial Intelligence based Vaultedge to digitize, OCR and abstract contractual documents

Our Credentials and Tools

Select case study : Large pharmaceutical company

Issue

Contracts from acquired company resided in file cabinets around the world Acquisition was mainly for new market access, so part of synergies included a 90%

reduction in the target company's workforce. This meant that there was little knowledgearound acquired company’s contracts

Client was using a basic in-house contract management system maintained by a contractorThere were multiple system downtime instance every month

Ability to move to self service, e-signature and other capabilities was cost prohibitive due toextensive customization required

Client wanted to have a workflow segmented by risk profiles of different contract clausese.g. indemnification, liability, confidentiality, liquidation damages etc.

Action

Designed templates to capture key contractual information during contract review PwC set intelligent thresholds whereby contracts that would expire or come up for renewal

before the system was implemented were not tagged for data capture. Created a risk-based workflow for approvals whereby standard contract terms required less

(lower-cost) review and approval while custom contract clauses would trigger moreextensive (expensive) reviews.

Introduced industry leading practices to simplify and standardize the client’s contractmanagement processes

Impact

• Actionable reports and dashboards available to management• Focused user group trainings ensured that all stakeholders adopted the system• Legal team had an assurance that contracts which subject the company to increased risk

were approved by the relevant and competent authority

Screenshots

Apttus CLM (Contract and Dashboard View)

Vaultedge – AI based contract abstraction tool

2. Legal & regulatory compliance

Solution offering• Mapping compliances and gap analysis

• Designing a customized compliance framework

• Automation and monitoring of compliances

• Advisory and remediation recommendations

Benefits:• Clear understanding of compliance risks and obligations

• Increase in accountability and ownership for all compliance activities

• Significant reduction in instances of non-compliance

• Enhanced and real-time visibility to top management

• Reduction in cost of compliance and monitoring

• Risk score card and compliance certificates immediately available on request

Technology:• PwC India proprietary-enForce Plus compliance management platform

Our Credentials and Tools

GRC-enForce plusSelect case study : Large IT/ITeS company

Issue

Lack of understanding of legal and regulatory requirements amongst process ownersglobally

No inventory of compliance obligations for all applicable laws globally across locations Inconsistent compliance practices & protocols across locations No dedicated legal/compliance resource at some centers and lack of clarity on compliance

related roles & responsibilities

Action

PwC provided a one stop solution to service the client needs in over 49 countries globally. Developed a unique cost effective model leveraging our legal research & network of legal

team Assisted the client in developing a global compliance policy - clarifying the global & local

governance structure, roles and responsibilities , risk prioritization and reporting criterionetc..

Implemented enforce Plus to monitor compliances Built detailed compliance obligation register and identified key risk /exposure areas and

improvement opportunities for 49 countries. Ongoing legal and regulatory update on a quarterly basis across these countries

Impact

Early identification and treatment of contract variations/ exposures/ risks Centralized repository, access and control Clear visibility on key parameters/exposure areas Efficient workflows, reduced TAT and clarity on roles and responsibilities Improved intelligence around Analytics

3. Legal Analytics

Solution offering• Data analytics scripts which does analysis on legal data

• Reconcile data with SAP/ Oracle billing

• Automated analytics implementation to generate exception reports and dashboards

• Data Source Mapping and applicable analytics to contract Terms and Deviations.

Benefits• Revenue optimization by identifying new billing

opportunities

• Leakage prevention

• Legal spend analytics/ billing analytcis

Technology:• In-house technology scripts on data analytics

• Dashboards on Tableau/ power BI

Legal Analytics Landscape

Litigation Spend Optimisation

Contractual Compliance

Legal exposure management

IP / TrademarkTracking

Other legal spend

management

Legal Analytics

Landscape

Legal Risk Analytics

• Spend requiring contracts v/s contracts entered

• Contract expiry management

• Legal liability exposure analytics (indemnity, lability cap, etc)

• Contract structure analytics (inconsistent clauses across similar contracts)

• Contracting with risky vendors / dealers / third parties

Contract Compliance Analytics

Compliance to the commercial terms of contract (Contract data bv/s business transactional data around rates, volumes, nature of service , SLAs etc)

Legal Consultancy and Other legal Expense analytics

• FCPA analytics (Key word mining, booking under sales / marketing exp, etc)

• Inefficient spending / leakages

Litigation Spend Analytics

• Identification of inefficiency in litigation spend

• Spend vs legal outcome / outflow assessment

• Spend benchmarking

IP / Trademark management and spend analytics

• Trademark / product registration expiry v/s business continuity analytics

• IP Exposure analytics (unregistered product exposure)

• Spend vs legal outcome / outflow assessment

• Spend benchmarking

Our Credentials and Tools

Legal exposure management and analytics

Select case study : Large Indian FMCG Company

Issue

• No analytics or insights into management of contractualcompliance and litigation spend analytics

Action

• Risk assessment across contractual compliance and litigationspend process value chain

• Mapping of data sources and applicable analytics to assesspossible deviations from contractual terms & conditions

• Automated analytics implementation to generate exceptionreports and dashboards

Impact

• Time & cost efficiency through manual effort elimination incompliance testing across selected parameters

• Leakage prevention

4. Legal Operations Management

Legal Operations Value Chain• Dashboard of enterprise wise legal operations

• Legal entity management: Aggregates data and provides reporting on a company's domestic and international subsidiaries

• Intellectual property (IP), patent management/docketing

• Legal spend management

Benefits• Clear understanding of compliance obligations and risk

• View Matter Risk heat-map

• Manage Key Obligations

• Legal spending & LEDES

• Set & Update Court Dates

• Retention Policies and Purging and maintain Document history/audit trail

Technology:• In-house technology specialist to assess requirements and

implement shortlisted technologies

• We tie back with the Leading provider of Matter and Litigation Management.

Legal Operations Management Landscape

Contracts

Lifecycle

Document

Management

Matter

Management

Complaince

Risk

Management

Task

Management

Legal

Operations

Management

Landscape

• Manage Different Matters

• Track Matter Timeline

• Set & Update Court Dates

• View Matter Risk Heatmap

• Legal Spending & LEDES

• Compare Law Firms

• Update Matters on Phone

• View Analytics & Dashboards

• Document Versioning

• Auto Creation of Workspaces

• Secure Document Sharing

• Access Rights/Ethical Walls

• Retention Policies and Purging

• Document history/audit trail

• MS Outlook & MS Word Plugin

• Create Contracts Instantly

• Streamline Contract Requisition

• Define Approval Workflows

• Manage Contract Templates

• Create Clause Library

• Manage Key Obligations

• Track Renewals & Expiry

• Compliance Dashboard

• Include Internal Compliances

• Portal for Content Providers

• Remotely Update Compliances

• Review & Approve Workflow

• Archive Supporting Documents

• Early Warning Reminders

• Delegation of tasks.

• Event-based management

Our Credentials and Tools

Select case study : Large Insurance company

Issue

No visibility into Litigation matters Lack of processes to manage the matters No systems to manage the tasks assigned to different legal team members New lease accounting requirements Redundancy and gaps in legal operations, processes and framework

Action

Designed the solution to showcase the key focus areas on their dashboard linking thevarious information tables and documents

Benchmarked the client's processes against industry leading practices and simplified andstandardize the client’s contract management processes

Impact

The matter management software helped the client in formulating the entire matterlifecycle on a single platform

It helped the team to focus on other important tasks and receive periodic reminders alongwith the task summary before any important date

Central Repository for all matters and contractual documents thereby reducing expensivelegal FTE efforts on information search and retrieval

Practice League(Legal Operations Management)

Thank you