PwC India Legal technology solutions · 2018-12-21 · Our technology solutions Legal and...
Transcript of PwC India Legal technology solutions · 2018-12-21 · Our technology solutions Legal and...
Our technology solutions
Legal and Regulatory
Compliance
Electronic repository of all applicable laws & compliances
Monthly legal updates of all applicable laws
Customized reports to ensure and enforce compliance
Legal Analytics
Legal Technology Solution(s)
CLM technology enablement & automation
Automated governance and process standardization
Contract abstraction and risk analytics
Legal Operations Management
Enterprise legal management integrated platform
Tracker capturing all case details, date of hearing, case documents, actions taken, litigation expenses, etc..
Centralized tracking and monitoring of ongoing IP, contracts and disputes, invoices
Contract Lifecycle Management
Data analytics on legal output data and reconcile with ERP data
Tailor made to a client’s business requirements
Identify variance with billing, law firm spend
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PwC India Legal Technology Team
PwC India Legal Tech Lead Technology Solution Leads
Sandeep Agrawal
Director
Rahul Raina
Manager
PwC India Legal Technology Team
Janki Ramesh
Technology Lead
IT lead
Compliance Management
Lead
• Own technology roadmap
• Oversee technology integration, configuration and deployment
Legal Analytics Lead
Contract Lifecycle
ManagementLead
Legal Operations
ManagementLead
Lokesh Gulati
Director
Shreyans Dudheriya
Executive Director
Akhilesh Rautray
Associate Director
• PwC India team includes 100+ Lawyers• 20+ Data Scientists• 10+ ERP Specialists• 10+ Chartered Accountants• 20+ Data Analysis Engineers
1. Contract Lifecycle Management
Solution offerings• We collaborate with client teams for managing their entire
contract lifecycle.
Select services :
Contract process standardization
Contracts abstraction through AI tool
Contract process automation
Benefits Improved Business Performance
Greater visibility and analysis of contractual terms and conditions across contract types, counterparties & SBUs etc..
Financial Advantages
Accessible contract terms to monitor against market trends
Support pricing optimization across counterparties and contract types.
Technology Big4 exclusivity with Apttus CLM
Artificial Intelligence based Vaultedge to digitize, OCR and abstract contractual documents
Our Credentials and Tools
Select case study : Large pharmaceutical company
Issue
Contracts from acquired company resided in file cabinets around the world Acquisition was mainly for new market access, so part of synergies included a 90%
reduction in the target company's workforce. This meant that there was little knowledgearound acquired company’s contracts
Client was using a basic in-house contract management system maintained by a contractorThere were multiple system downtime instance every month
Ability to move to self service, e-signature and other capabilities was cost prohibitive due toextensive customization required
Client wanted to have a workflow segmented by risk profiles of different contract clausese.g. indemnification, liability, confidentiality, liquidation damages etc.
Action
Designed templates to capture key contractual information during contract review PwC set intelligent thresholds whereby contracts that would expire or come up for renewal
before the system was implemented were not tagged for data capture. Created a risk-based workflow for approvals whereby standard contract terms required less
(lower-cost) review and approval while custom contract clauses would trigger moreextensive (expensive) reviews.
Introduced industry leading practices to simplify and standardize the client’s contractmanagement processes
Impact
• Actionable reports and dashboards available to management• Focused user group trainings ensured that all stakeholders adopted the system• Legal team had an assurance that contracts which subject the company to increased risk
were approved by the relevant and competent authority
Screenshots
Apttus CLM (Contract and Dashboard View)
Vaultedge – AI based contract abstraction tool
2. Legal & regulatory compliance
Solution offering• Mapping compliances and gap analysis
• Designing a customized compliance framework
• Automation and monitoring of compliances
• Advisory and remediation recommendations
Benefits:• Clear understanding of compliance risks and obligations
• Increase in accountability and ownership for all compliance activities
• Significant reduction in instances of non-compliance
• Enhanced and real-time visibility to top management
• Reduction in cost of compliance and monitoring
• Risk score card and compliance certificates immediately available on request
Technology:• PwC India proprietary-enForce Plus compliance management platform
Our Credentials and Tools
GRC-enForce plusSelect case study : Large IT/ITeS company
Issue
Lack of understanding of legal and regulatory requirements amongst process ownersglobally
No inventory of compliance obligations for all applicable laws globally across locations Inconsistent compliance practices & protocols across locations No dedicated legal/compliance resource at some centers and lack of clarity on compliance
related roles & responsibilities
Action
PwC provided a one stop solution to service the client needs in over 49 countries globally. Developed a unique cost effective model leveraging our legal research & network of legal
team Assisted the client in developing a global compliance policy - clarifying the global & local
governance structure, roles and responsibilities , risk prioritization and reporting criterionetc..
Implemented enforce Plus to monitor compliances Built detailed compliance obligation register and identified key risk /exposure areas and
improvement opportunities for 49 countries. Ongoing legal and regulatory update on a quarterly basis across these countries
Impact
Early identification and treatment of contract variations/ exposures/ risks Centralized repository, access and control Clear visibility on key parameters/exposure areas Efficient workflows, reduced TAT and clarity on roles and responsibilities Improved intelligence around Analytics
3. Legal Analytics
Solution offering• Data analytics scripts which does analysis on legal data
• Reconcile data with SAP/ Oracle billing
• Automated analytics implementation to generate exception reports and dashboards
• Data Source Mapping and applicable analytics to contract Terms and Deviations.
Benefits• Revenue optimization by identifying new billing
opportunities
• Leakage prevention
• Legal spend analytics/ billing analytcis
Technology:• In-house technology scripts on data analytics
• Dashboards on Tableau/ power BI
Legal Analytics Landscape
Litigation Spend Optimisation
Contractual Compliance
Legal exposure management
IP / TrademarkTracking
Other legal spend
management
Legal Analytics
Landscape
Legal Risk Analytics
• Spend requiring contracts v/s contracts entered
• Contract expiry management
• Legal liability exposure analytics (indemnity, lability cap, etc)
• Contract structure analytics (inconsistent clauses across similar contracts)
• Contracting with risky vendors / dealers / third parties
Contract Compliance Analytics
Compliance to the commercial terms of contract (Contract data bv/s business transactional data around rates, volumes, nature of service , SLAs etc)
Legal Consultancy and Other legal Expense analytics
• FCPA analytics (Key word mining, booking under sales / marketing exp, etc)
• Inefficient spending / leakages
Litigation Spend Analytics
• Identification of inefficiency in litigation spend
• Spend vs legal outcome / outflow assessment
• Spend benchmarking
IP / Trademark management and spend analytics
• Trademark / product registration expiry v/s business continuity analytics
• IP Exposure analytics (unregistered product exposure)
• Spend vs legal outcome / outflow assessment
• Spend benchmarking
Our Credentials and Tools
Legal exposure management and analytics
Select case study : Large Indian FMCG Company
Issue
• No analytics or insights into management of contractualcompliance and litigation spend analytics
Action
• Risk assessment across contractual compliance and litigationspend process value chain
• Mapping of data sources and applicable analytics to assesspossible deviations from contractual terms & conditions
• Automated analytics implementation to generate exceptionreports and dashboards
Impact
• Time & cost efficiency through manual effort elimination incompliance testing across selected parameters
• Leakage prevention
4. Legal Operations Management
Legal Operations Value Chain• Dashboard of enterprise wise legal operations
• Legal entity management: Aggregates data and provides reporting on a company's domestic and international subsidiaries
• Intellectual property (IP), patent management/docketing
• Legal spend management
Benefits• Clear understanding of compliance obligations and risk
• View Matter Risk heat-map
• Manage Key Obligations
• Legal spending & LEDES
• Set & Update Court Dates
• Retention Policies and Purging and maintain Document history/audit trail
Technology:• In-house technology specialist to assess requirements and
implement shortlisted technologies
• We tie back with the Leading provider of Matter and Litigation Management.
Legal Operations Management Landscape
Contracts
Lifecycle
Document
Management
Matter
Management
Complaince
Risk
Management
Task
Management
Legal
Operations
Management
Landscape
• Manage Different Matters
• Track Matter Timeline
• Set & Update Court Dates
• View Matter Risk Heatmap
• Legal Spending & LEDES
• Compare Law Firms
• Update Matters on Phone
• View Analytics & Dashboards
• Document Versioning
• Auto Creation of Workspaces
• Secure Document Sharing
• Access Rights/Ethical Walls
• Retention Policies and Purging
• Document history/audit trail
• MS Outlook & MS Word Plugin
• Create Contracts Instantly
• Streamline Contract Requisition
• Define Approval Workflows
• Manage Contract Templates
• Create Clause Library
• Manage Key Obligations
• Track Renewals & Expiry
• Compliance Dashboard
• Include Internal Compliances
• Portal for Content Providers
• Remotely Update Compliances
• Review & Approve Workflow
• Archive Supporting Documents
• Early Warning Reminders
• Delegation of tasks.
• Event-based management
Our Credentials and Tools
Select case study : Large Insurance company
Issue
No visibility into Litigation matters Lack of processes to manage the matters No systems to manage the tasks assigned to different legal team members New lease accounting requirements Redundancy and gaps in legal operations, processes and framework
Action
Designed the solution to showcase the key focus areas on their dashboard linking thevarious information tables and documents
Benchmarked the client's processes against industry leading practices and simplified andstandardize the client’s contract management processes
Impact
The matter management software helped the client in formulating the entire matterlifecycle on a single platform
It helped the team to focus on other important tasks and receive periodic reminders alongwith the task summary before any important date
Central Repository for all matters and contractual documents thereby reducing expensivelegal FTE efforts on information search and retrieval
Practice League(Legal Operations Management)