www.worcestershire.gov.uk

Putting People First Update

Tuesday 19th July 2010

Amanda Smith, Development Manager, Choice & Control

www.worcestershire.gov.uk

Putting People First Vision

The overall vision is that the state should empower citizens to shape their own lives and the services they

receive.

“What it means is that everyone who receives care and support, regardless of their level of need, in any setting,

whether from statutory services, the third and community or private sector or by funding it themselves,

will have choice and control over how that care and support is delivered.”

www.worcestershire.gov.uk

Transformed Care System

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As the populationincreases the state

focuses its resources to those with most complex

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FACS eligible

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Four key areas of transformation

1. Access to Universal Services2. A focus on Prevention and Early Intervention3. Increased Choice & Control4. Maximizing Social Capital

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Milestone Self-ImprovementFramework

Milestone 1: Effective partnerships and people using services, carers and other local citizens.Milestone 2: Self-directed support and personal budgets.Milestone 3: Prevention and cost effective services.Milestone 4: Information and adviceMilestone 5: Local commissioning

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Access to Universal Services Information & Advice: Carewise website; Signposting

Plus project; Information Strategy.Culture, Leisure & Learning: removal of barriers (DDA);

services listed, personalised opportunities.Housing: research on housing needs for older people;

countywide housing strategy.Transport: development of community transport; unit cost

for transport services.Community Safety: supporting people grants; hate crime;

drug & alcohol action team.

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A focus on Prevention and Early InterventionJoint Commissioning: health & wellbeing strategic

and community grants.

Adult Social Care: Promoting Independence Service - 50% of service users no ongoing needs; social care grants.

Health: Intermediate Care Service; District Health Improvement Coordinators; health grants.

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Maximising Choice and ControlPathway: Choice & Control pathway developed, Promoting

Independence and Brokerage service permanently established.

Finance: Individual budgets, Resource Allocation System in place.

Training: Social Workers and Providers trained on person-centred thinking and planning. Social Enterprise event.

Information & Advice: Carewise website; signposting plus project; development of User Led Organisation…

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Making better use of Social CapitalVolunteering: creation and promotion of opportunities.Customer Engagement: positive engagement with

numerous consultative groups, including user/carer group.

Community Engagement: support for local involvement network (LINk) – enabling community decisions on health & social care issues.

Voluntary, Community Sector: numerous grants, role of COMPACT.

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Future Priorities…

Social Capital: working with deprived communities; social return on investment toolkit.

Universal Services: capturing local information; expand ‘quality’ services currently at capacity.

Early Intervention & Prevention: greater shift of resources from ‘cure to prevent’??

Choice & Control: market shaping to create greater choice; role of ULO; develop mental health pathway.