Putting people first

in the company

1

Common(management)sense

1. Human being is rational2. Self interest3. Capable of making the right choice4. Profits first and foremost especially for a

corporation5. You’ll attack financial problems with cost

cutting and down sizing 6. People are regarded and rewarded as

tools

2

Common sense

• “It’s economic wisdom that the way to success is to cut costs…. One of the quickest ways is to cut people, so downsizing has become quite fashionable…. But, laying off employees can be done by any organization with sufficient stomach for the task. Downsizing itself, cannot fix problems with products or services, with quality or with another factor that determinate success…. It even does not effectively reduce costs.”

3

Common sense - figure

Performance problems•low profits•high costs•lousy customer service•low stock price Organizational response

•reduce training•layoffs•salary freeze or reduction•use contract labor•freeze on hiring & promotionsIndividual behaviors

•decreased motivation•more accidents•more turnover•reduced job satisfaction 4

Pfeffers' 7 effective practices1. Employment security2. Selective hiring of new personnel3. Self-managed teams & decentralization of

decision making4. Comparatively high compensation contingent

on organizational performance

5. Extensive training

6. Reduced status distinctions and barriers, including wage differences

7. Extensive sharing of financial and performance information throughout the organization

5

Jim Collins

1. Build to Last2. Good to Great

Core: looking for excellent organizations

6

EssentialsStage 1: DISCIPLINED PEOPLE

• Level 5 Leadership

• First Who, Then What

Stage 2: DISCIPLINED THOUGHT

• Confront the Brutal Facts

• The Hedgehog Concept

Stage 3: DISCIPLINED ACTION

• Culture of Discipline

• The Flywheel

7

Jesus?

Truman: "You can accomplish anything in life, provided that you do not mind who gets the credit." Core:1) Put Level 5 leaders in the most powerful seats.2) Create a Level 5 leadership culture.8

First who, then what

1. Get the right people on the bus

2. Get the right people in the right seats

3. Get the wrong people of the bus

4. Put who before what

9

Confront the brutal facts

1) Create a climate where the truth is

heard.

2) Get the data.

3) Embrace the Stockdale Paradox.

10

the hedgehog concept

1) Keep it simple—be a hedgehog, not a fox.

2) Get your three circles right.

3) Act with understanding, not bravado.

11

culture of discipline

12

the flywheel• synergy of the different elements

13

A Christian alternative?

Keywords in all stories & research:1. Responsibility2. Sharing3. Talent management4. Recognition5. Sustainable growth; durability6. Wholeness

RemarkableBiblical

14