2017 HUD Preservation Workbook and Recapitalization Excel ...
Purposeful Innovation - Independence Blue Cross€¦ · Acquisition Partnership & Technology...
Transcript of Purposeful Innovation - Independence Blue Cross€¦ · Acquisition Partnership & Technology...
![Page 1: Purposeful Innovation - Independence Blue Cross€¦ · Acquisition Partnership & Technology Investment Recapitalization Affiliation Introduced IBX Wire ... collaboration & thought](https://reader033.fdocuments.in/reader033/viewer/2022051608/603c48ad92a91413bd6c1852/html5/thumbnails/1.jpg)
PURPOSEFUL INNOVATIONMichelle HistandDirector, Innovation
![Page 2: Purposeful Innovation - Independence Blue Cross€¦ · Acquisition Partnership & Technology Investment Recapitalization Affiliation Introduced IBX Wire ... collaboration & thought](https://reader033.fdocuments.in/reader033/viewer/2022051608/603c48ad92a91413bd6c1852/html5/thumbnails/2.jpg)
The Independence Evolution
Key FHN Agreements
®
®
NANTHEALTH
Transaction
Health Innovation Collaboration
Acquisition
Partnership & Technology Investment
Recapitalization
Affiliation
Introduced IBX Wire
Partnerships
Health Care InnovationCenter for
Pilot
Health Care Innovation Task Force
Equity Investments
FHN Agreement
Sale of
2018 2019
Key FHN Agreements
![Page 3: Purposeful Innovation - Independence Blue Cross€¦ · Acquisition Partnership & Technology Investment Recapitalization Affiliation Introduced IBX Wire ... collaboration & thought](https://reader033.fdocuments.in/reader033/viewer/2022051608/603c48ad92a91413bd6c1852/html5/thumbnails/3.jpg)
PARTNERSHIPSDifferent perspectives, focused expertise, fresh ideas
STRATEGIC INNOVATION PORTFOLIO
Investments in the innovations of tomorrow
Investing in InnovationIn a Continual Pursuit of Health Care That Works Better
![Page 4: Purposeful Innovation - Independence Blue Cross€¦ · Acquisition Partnership & Technology Investment Recapitalization Affiliation Introduced IBX Wire ... collaboration & thought](https://reader033.fdocuments.in/reader033/viewer/2022051608/603c48ad92a91413bd6c1852/html5/thumbnails/4.jpg)
Design Thinking in a collaborative environment• Onsite workshops• Pilot programs• Expert engagement strategies• Ideas beyond health care
Center for Health Care Innovation
![Page 5: Purposeful Innovation - Independence Blue Cross€¦ · Acquisition Partnership & Technology Investment Recapitalization Affiliation Introduced IBX Wire ... collaboration & thought](https://reader033.fdocuments.in/reader033/viewer/2022051608/603c48ad92a91413bd6c1852/html5/thumbnails/5.jpg)
WHATInteractive workshops,
sessions, exhibits, and
events to showcase
the originality and
advancements
happening in
Philadelphia
WHENOctober 15
-17, 2019
WHERE
Various locations across
Philadelphia, PA
Independence
to Support
Philadelphia’s
First Citywide
Innovation Festival
BPHLFEST.COM
For more details
![Page 6: Purposeful Innovation - Independence Blue Cross€¦ · Acquisition Partnership & Technology Investment Recapitalization Affiliation Introduced IBX Wire ... collaboration & thought](https://reader033.fdocuments.in/reader033/viewer/2022051608/603c48ad92a91413bd6c1852/html5/thumbnails/6.jpg)
B.PHLA three-day innovation festival throughout Philadelphia showcasing innovation in our region
HIGHLIGHTING PHILADELPHIA AS A PLACE OF CHOICE
INSPIRING AND IGNITING NEW
IDEAS
BUILDING MEANINGFUL CONNECTIONS
between organizations & people doing innovative work
![Page 7: Purposeful Innovation - Independence Blue Cross€¦ · Acquisition Partnership & Technology Investment Recapitalization Affiliation Introduced IBX Wire ... collaboration & thought](https://reader033.fdocuments.in/reader033/viewer/2022051608/603c48ad92a91413bd6c1852/html5/thumbnails/7.jpg)
How it Works
LOCATIONS SIGN UP TO HOST CONTENT THROUGHOUT THE THREE DAYS
CONTENT ARCHITECTS + LOCATIONS = AN AWESOME FESTIVAL
CONTENT ARCHITECTS DEVELOP SESSIONS AND INTERESTING THINGS TO SHARE
1
2
3
![Page 8: Purposeful Innovation - Independence Blue Cross€¦ · Acquisition Partnership & Technology Investment Recapitalization Affiliation Introduced IBX Wire ... collaboration & thought](https://reader033.fdocuments.in/reader033/viewer/2022051608/603c48ad92a91413bd6c1852/html5/thumbnails/8.jpg)
Event Locations
![Page 9: Purposeful Innovation - Independence Blue Cross€¦ · Acquisition Partnership & Technology Investment Recapitalization Affiliation Introduced IBX Wire ... collaboration & thought](https://reader033.fdocuments.in/reader033/viewer/2022051608/603c48ad92a91413bd6c1852/html5/thumbnails/9.jpg)
Reinventing Health Care through Collaboration
Addressing social determinants of health
Launching systemwide efforts for national collaboration & thought leadership
$1 BILLION COLLECTIVELY INVESTED BY BLUE CROSS BLUE SHIELDin 140 companies and technologies working to make health care better
![Page 10: Purposeful Innovation - Independence Blue Cross€¦ · Acquisition Partnership & Technology Investment Recapitalization Affiliation Introduced IBX Wire ... collaboration & thought](https://reader033.fdocuments.in/reader033/viewer/2022051608/603c48ad92a91413bd6c1852/html5/thumbnails/10.jpg)
Client Spotlight
CHALLENGEImprove new member retention
OUTCOME• Piloted their top idea in two
YMCA branches
• Since completion this idea is now being implemented in all 16 participating locations
METHODOLOGY• 4-week timeframe with 4
in-person half to full-day sessions and nearly 40 participants
• Used Independence design tools and processes to understand the depth and details of the challenge
• Learned how to gather insight that would inform idea generation
• Practiced reductive thinking
• Executed the art of storytelling to pitch top ideas to executive leadership
![Page 11: Purposeful Innovation - Independence Blue Cross€¦ · Acquisition Partnership & Technology Investment Recapitalization Affiliation Introduced IBX Wire ... collaboration & thought](https://reader033.fdocuments.in/reader033/viewer/2022051608/603c48ad92a91413bd6c1852/html5/thumbnails/11.jpg)
Client Spotlight
CHALLENGEDesign a dedicated teen space at the Fumo Family Library in South Philadelphia
OUTCOMEStudents processed each stimulus, sketched their ideal Teen Corner, and presented to library leadership
METHODOLOGY• 1 half-day session with the
library director and nearly 20 local teens
• Learned how to think more expansively and reconsider assumptions of what this space “should” look like
• Participated in a post-it exercise to individually envision the new space
• Researched how color and design influence a space
![Page 12: Purposeful Innovation - Independence Blue Cross€¦ · Acquisition Partnership & Technology Investment Recapitalization Affiliation Introduced IBX Wire ... collaboration & thought](https://reader033.fdocuments.in/reader033/viewer/2022051608/603c48ad92a91413bd6c1852/html5/thumbnails/12.jpg)
Client Spotlight
CHALLENGEIdentify new ways to recruit and retain employees, improve onboarding experience, and use growth mindset for innovation
OUTCOMESketched out best practices to design a singular approach that all branches would utilize
METHODOLOGY• 1 session with HR leaders from
locations across the country
• Focused on insight gathering where leaders outlined how they currently recruit
• Mapped out individual journeys as they detailed the existing processes
• Participated in reductive thinking and shared highlights