PureCloudSolutions PCS Hosted Voice ServicesHOSTED VOICE SERVICES Solution Bene˜ts:-Unlimited...
Transcript of PureCloudSolutions PCS Hosted Voice ServicesHOSTED VOICE SERVICES Solution Bene˜ts:-Unlimited...
HOSTED VOICE SERVICES
VOICE & MOBILE ANYWHEREPure Cloud Solutions hosted voice service provides a feature rich user experience plus signi�cant additional bene�ts without the upfront costs & maintenance charges associated with traditional PBX systems.
As a hosted voice service extensions are not limited to any geographical location and as such they can be deployed globally.
Our hosted voice service can be deployed on any operating system including PC, MAC, blackberry, apple & android operating systems.
As the service is provided via secure datacentres disaster recovery & business continuity are provided as standard.
Features Include:-Global connectivityMobile integrationLink multiple devices to your main extensionVoicemail (access via email, web & phone)CRM integration (Salesforce, MS Dynamics, Sugar & Workbooks)International & UK numbersTime of day routingStandard PBX features (call forward, divert, transfer, hold & park)Call recording (PCI & FSA compliant)
To speak to one of our team...
Call 0333 150 6780or email [email protected]
www.purecloudsolutions.com
VoiceAnywhere
VoiceMobile
VoiceIntegration
VoiceRecord
VoiceManager
Solutions
EnhancedServices
Any Media Any User
HOSTED VOICE SERVICES
Solution Bene�ts:-Unlimited scalability of usersPay only for what you useDisaster recovery & business continuityReduce real estate costs - work from anywhereCRM integrationLower TCO (Total Cost of Ownership)Easy admin via WEB portalSystem upgrades included for the life of the serviceNo maintenance costs
To speak to one of our team...
Call 0333 150 6780or email [email protected]
www.purecloudsolutions.com
Mobile Anywhere
Global TelephoneNumber Provision
& Inbound CallOrigination
CallTermination to
SS7
CRM
Inte
grat
ion
Voice
Reco
rding
Mob
ile BX
MNO/MVNO
Global telephone number provisionProvision new UK & global numbers
Inbound call originationRoute calls from UK & globalnumbers to IP switches/PBX
CRM IntegrationRead/write call data with CRM &dynamically route calls on CRM data
Voice RecordingCapture & archiving securely voice& SMS tra�c, policy driven, so �exible
Mobile BX“PBX” service for mobiles, somobiles become the ‘desk’phone. No apps on the phone– pure network based
Voice Anywhere
Global TelephoneNumber Provision
& Inbound CallOrigination
CallTermination to
SS7
CRM
Integ
ration
Voice
Reco
rding
Busin
ess Co
ntinu
ity
Clien
t CTI
for CR
M
HOSTEDPBX
Global telephone number provisionProvision new UK & global numbers
Inbound call originationRoute calls from UK & globalnumbers to IP switches/PBX
Voice RecordingCapture & secure archiving ofvoice calls
Business ContinuityIn event of of disaster, route inboundbusiness calls to alternative locations/devices
CRM IntegrationRead/write call data with CRM& dynamically route callsbased on CRM data
Client CTI for CRMO�ers ‘click to dial’, screendialing & recording poppingto SalesForce CRM users
RECORD
Hosted StorageOnsite Recording
Caller
SIP
SIP
ISDN/PSTN
ISDN/PSTN
Caller’sTelecomProvider
PBX
PBX
Direct toVoice
Anywhere
To multiplePBXs