PureCloudSolutions PCS Hosted Voice ServicesHOSTED VOICE SERVICES Solution Bene˜ts:-Unlimited...

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HOSTED VOICE SERVICES

Transcript of PureCloudSolutions PCS Hosted Voice ServicesHOSTED VOICE SERVICES Solution Bene˜ts:-Unlimited...

HOSTEDVOICESERVICES

HOSTED VOICE SERVICES

VOICE & MOBILE ANYWHEREPure Cloud Solutions hosted voice service provides a feature rich user experience plus signi�cant additional bene�ts without the upfront costs & maintenance charges associated with traditional PBX systems.

As a hosted voice service extensions are not limited to any geographical location and as such they can be deployed globally.

Our hosted voice service can be deployed on any operating system including PC, MAC, blackberry, apple & android operating systems.

As the service is provided via secure datacentres disaster recovery & business continuity are provided as standard.

Features Include:-Global connectivityMobile integrationLink multiple devices to your main extensionVoicemail (access via email, web & phone)CRM integration (Salesforce, MS Dynamics, Sugar & Workbooks)International & UK numbersTime of day routingStandard PBX features (call forward, divert, transfer, hold & park)Call recording (PCI & FSA compliant)

To speak to one of our team...

Call 0333 150 6780or email [email protected]

www.purecloudsolutions.com

VoiceAnywhere

VoiceMobile

VoiceIntegration

VoiceRecord

VoiceManager

Solutions

EnhancedServices

Any Media Any User

HOSTED VOICE SERVICES

Solution Bene�ts:-Unlimited scalability of usersPay only for what you useDisaster recovery & business continuityReduce real estate costs - work from anywhereCRM integrationLower TCO (Total Cost of Ownership)Easy admin via WEB portalSystem upgrades included for the life of the serviceNo maintenance costs

To speak to one of our team...

Call 0333 150 6780or email [email protected]

www.purecloudsolutions.com

Mobile Anywhere

Global TelephoneNumber Provision

& Inbound CallOrigination

CallTermination to

SS7

CRM

Inte

grat

ion

Voice

Reco

rding

Mob

ile BX

MNO/MVNO

Global telephone number provisionProvision new UK & global numbers

Inbound call originationRoute calls from UK & globalnumbers to IP switches/PBX

CRM IntegrationRead/write call data with CRM &dynamically route calls on CRM data

Voice RecordingCapture & archiving securely voice& SMS tra�c, policy driven, so �exible

Mobile BX“PBX” service for mobiles, somobiles become the ‘desk’phone. No apps on the phone– pure network based

Voice Anywhere

Global TelephoneNumber Provision

& Inbound CallOrigination

CallTermination to

SS7

CRM

Integ

ration

Voice

Reco

rding

Busin

ess Co

ntinu

ity

Clien

t CTI

for CR

M

HOSTEDPBX

Global telephone number provisionProvision new UK & global numbers

Inbound call originationRoute calls from UK & globalnumbers to IP switches/PBX

Voice RecordingCapture & secure archiving ofvoice calls

Business ContinuityIn event of of disaster, route inboundbusiness calls to alternative locations/devices

CRM IntegrationRead/write call data with CRM& dynamically route callsbased on CRM data

Client CTI for CRMO�ers ‘click to dial’, screendialing & recording poppingto SalesForce CRM users

RECORD

Hosted StorageOnsite Recording

Caller

SIP

SIP

ISDN/PSTN

ISDN/PSTN

Caller’sTelecomProvider

PBX

PBX

Direct toVoice

Anywhere

To multiplePBXs