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TheWisdomofTeamsWhyBuildingaStrongTeamMattersBuiltonFiveDysfunctionsofaTeamPatrickLencioni

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Teamworkis...

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ATeamIs...§Asmallgroupoftalentedpeople§Whocreateaclimateoftrust§Thatenablesthemto...üMasterconflictüInpursuitofcommonobjectivesü HoldingoneanotheraccountableüToachieveexceptionalresults

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Teamworkis...üOften...üExtremely...üBut...

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ElementOne

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TheFormula

Strength

Character

Knowledge/Skill Passion

Talent

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GreatLeadersareüFascinatedbyandfocusedon ...üDeeplydissatisfied...üOptimistic ...üRealistic ...üCurious ...üWilling to...üAbleto...üGardenersnot...

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GreatManagersüChallengetheconventionalwisdomüAnswer12keyquestionsüHiretherightpeopleüSetlegitimateexpectationsüContinuallymotivateüCultivateexceptionalperformanceüFocusmoreonoutcomethanonprocessüLearntomanagearoundweaknesses

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Leaders/Managers

Painting withwatercolors

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WeighIn§ Howshouldaleaderbespendinghis/herday?§ Howshouldamanagerbespendinghis/herday?§ Describeagoodmanager/leaderrelationship.§Whatbehaviorswould“wreck”thatrelationship?§Whatexpectationsshouldfacultyhaveoftheleader?§Whatexpectationsshouldfacultyhaveofthemanager?§Whataboutadministrativestaff?§Whataboutadvancementstaff?§Whataboutsupportstaff?

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ElementTwo

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“Inunchartedterritory...

trustisasessentialastheairwebreathe.Iftrustislost,thejourneyisover.”

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TrustIs...

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Itisalsoabout...üCompetenceüCredibilityüCongruenceüCaringüConstancyüCo-Laborers

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Vulnerabilityishardtoachievebecause...

üWehavefew...üThepriceis...

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APlacetoStart

üStories – listenandlearnüProfiles – shareandunderstand

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ElementThree

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ConflictIs...üInevitableüUncomfortableüNecessaryüHealthyorUnhealthy

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Isalso...

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AConflictContinuum

ArticicalHarmony Ideal

MeanSpritedAttacks

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ConstructiveConflictIs...

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ConstructiveConflictRequiresAwillingnesstolookforthe“secondrightanswer”“Ifamanisintoobigahurrytogiveupanerror,he

isliabletogiveupsometruthwithit,andinacceptingtheargumentsoftheothermanheissuretogetsomeerrorswithit.Honestargumentismerelyaprocessofmutuallypickingthebeamsandmotesoutofeachother’seyessobothcansee

moreclearly.”WilburWright

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MasterConflictBy...

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ElementFour

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Not...

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But...

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CommitmentRequires...

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OrganizationalSilos

DepartmentA

Staff

Goals

Resources

DepartmentB

Staff

Goals

Resources

DepartmentC

Staff

Goals

Resources

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ANecessaryPartoftheWhole

Department Department

Department Department

TheWhole

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OrganizationalHealthRequires

Clarity Alingment Integrity

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ElementFive

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AccountabilityIs...Thewillingnessofteammemberstoremindoneanotherwhentheyarenotlivinguptotheperformancestandardsofthegroup.

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AchieveAccountabilityBy...üAwillingnessto“enterthedanger”üEnhancingpeer-to-peeraccountabilityüEnsuringtransparency

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Element SixAchieveExceptionalResults*

*“Therelentlesspursuitofperfection”

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WhyIt’sDifficult

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Createa...

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Remember

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