Publix: A Case Study on Visionary Companies

12
Publ ix Brittany Star Taylor Built to Last Final Presentation

Transcript of Publix: A Case Study on Visionary Companies

Page 1: Publix: A Case Study on Visionary Companies

PublixBrittany Star TaylorBuilt to Last Final Presentation

Page 2: Publix: A Case Study on Visionary Companies

What Makes Publix Different?Fortune 100 Best companies to work for for the past 15

years

Page 3: Publix: A Case Study on Visionary Companies

Core ideology

Our Mission at Publix is to be the premier quality food retailer in the world.

To that end we commit to be: Passionately focused on Customer Value, Intolerant of Waste, Dedicated to the Dignity, Value and Employment

Security of our Associates, Devoted to the highest standards of stewardship for

our Stockholders, and Involved as Responsible Citizens in our Communities.

Page 4: Publix: A Case Study on Visionary Companies

Strong Leadership George W. Jenkins Founded the company in 1930 He began by holding himself to the high

standards he expected of others, creating a culture of service not only to the customer who came into the store to shop, but to every associate as a customer of another associate

The Jenkins family in particular is strongly tied to the history of Publix, yet everyone at Publix is considered to be a member of the family

Page 5: Publix: A Case Study on Visionary Companies

Home Grown Management Tradition of promoting from within because

value of extended service to the company More than 25,000 Publix associates have

been with the company for at least 10 years.

The current CEO and President, both recently promoted to their positions, each started out in Publix as front-service clerks over 25 years ago.

Page 6: Publix: A Case Study on Visionary Companies

Care for Associates Associates are the company Stockholders of company Pay surveys and recommends pay scale

adjustments and benefit changes for positions throughout Publix

Tuition Reimbursement Health Benefits Mentorship program Training library Reward programs

Page 7: Publix: A Case Study on Visionary Companies

Stock Publix is the largest company in the U.S.

that is 50% or more employee-owned through its ESOP and ESPP

Provides free stock each year for retirement program and allows associates to buy additional shares on their own. Value of stock has appreciated 16% annually since 1959

Committed to no long term debt

Page 8: Publix: A Case Study on Visionary Companies

Cult Like Culture Family aspect Publix is well known as a leader in the

supermarket industry Standards for customer service,

cleanliness, safety, teamwork, merchandising, waste intolerance and a drug-free environment

Page 9: Publix: A Case Study on Visionary Companies

TrainingTraining is provided in three venues: Through on-the-job training from department experts or store

managers In computer training available in the store At workshops with peers, held at various locations

From the Basics to the Specifics Some training is as basic as how to use a particular knife to cut

meat or in what order ingredients should be placed on bread. There are thousands of basic skills being taught in our stores each day. They are every bit as important as the more complex skills taught in offsite workshops.

Some training is more difficult, such as courses in Food Safety, First Aid and Bloodborne Pathogens, and Store Accounting.

And then there are the more abstract skills such as Exploring Leadership Styles and Mastering Effective Communication.

Page 10: Publix: A Case Study on Visionary Companies

Giving Back to the Community More than $36 million a year and countless hours of

volunteer work in the communities Publix's annual United Way campaign in which

contributions make it the 3rd largest United Way program worldwide

Publix also gives back to Big Brothers Big Sisters, Special Olympics, March of Dimes, Children’s Miracle Network, Youth Soccer and Food for all

Associates donations to accredited educational institutions (K-12) are matched dollar for dollar up to $5000 for one year

Founder George Jenkins chose to support these programs because he stressed that Publix was not just a supermarket but that the company made a difference in the communities they serve

Page 11: Publix: A Case Study on Visionary Companies

Atmosphere Publix offers programs such as a wine

guide, baby club, preschool pals, Publix paws, Upromise and FamilyStyle Magazine.

Free medicine Children’s cookies and balloons Samples of advertised foods Publix brand Cart service

Page 12: Publix: A Case Study on Visionary Companies