Published by the SSS Corporate Communications Dept ... e-mail at [email protected] or...
Transcript of Published by the SSS Corporate Communications Dept ... e-mail at [email protected] or...
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Published by the SSS Corporate Communications Dept.
December 2017
SSSPhwww.sss.gov.ph MySSSPhilippines917-7777
• Member/Deceased member’s name;• Member/Deceased member’s SS Number;• Member/Deceased member’s date of birth;• Pensioner’s name;• Pensioner’s date of birth;• Guardian’s name;• Guardian's date of birth;• Dependent's name, if any;• Contact information (e-mail address, mobile number, and landline);• Complete address (local and abroad);• User name to be used in video conference; and• Preferred schedule of pensioner for ACOP based on Philippine time.
• Social Security (SS)/Unified Multi-Purpose Identification (UMID) card; or• Passport; or
Pensioner must present any of the following valid IDs:
Please provide applicable information if you are receiving more than one pension benefit. (e.g. retiree-pensioner and as survivor-pensioner)
IF DEPENDENTS AND THEIR GUARDIAN:
- Monday from 6:00 A.M. to 11:00 P.M.; and- Tuesday to Friday from 12:00 A.M. to 11:00 P.M.
FOR OFW-CSU
- Monday from 7:00 A.M. to 11:00 P.M.; and- Tuesday to Friday from 12:00 A.M. to 11:00 P.M.
FOR CALL CENTER SECTION-MRD
• Two (2) valid IDs issued by host county governmental unit/agency where photo and signature are shown; or in the absence of these, Certificate of Appearance issued by the Philippine Embassy or Consulate
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The ACOP ensures continuous payment of benefits to rightful payees in accordance with the Social Security Law.
ACOP through video conference (ACOP-VC) is an additional manner for SSS pensioners residing abroad to comply with the program to avoid suspension of their monthly pension.
All retiree-pensioners, survivor-pensioners, dependents and their guardian residing abroad may comply with the ACOP-VC.
The pensioner shall comply with ACOP with the following schedule:
• Retiree-pensioner : month of birth
• Survivor-pensioner : month of birth of the deceased member• Dependents and their guardian : month of birth of retiree-pensioner or deceased member
Make an appointment for ACOP-VC through e-mail at [email protected] or [email protected] with the required information.
Wait for the e-mail confirmation from SSS on the confirmed appointment for ACOP-VC together with the reference number.
On the appointment date and time, wait for the video call of the SSS agent.
- Monday from 6:00 A.M. to 11:00 P.M.; and- Tuesday to Friday from 12:00 A.M. to 11:00 P.M.
FOR OFW-CSU
Accept the video call from the SSS agent.
Present reference number and valid ID/s to SSS agent.
After the video conference, wait for theacknowledgement on the ACOP compliance and schedule for next ACOP compliance through e-mail.
a. Pensioner shall have a Skype account and suitable internet bandwidth.b. Pensioner shall use Skype for desktop computers/ laptops/tablets/mobile phones.c. Pensioner’s desktop computer/laptops/tablets/mobile phones should be positioned in a well-lighted area.
• Guardian’s name, if retiree-pensioner is incapacitated;• Guardian's date of birth, if any;• Dependent's name, if any;• Contact information (e-mail address, mobile number, and landline);• Complete address (local and abroad);• User name to be used in video conference; and• Preferred schedule of pensioner for ACOP based on Philippine time
• Pensioner’s name;• Pensioner’s date of birth;• SS Number;
• Deceased member’s name;• Deceased member’s SS Number;• Deceased member’s date of birth;• Pensioner’s name;• Pensioner’s date of birth;• Guardian’s name, if survivor-pensioner is incapacitated;• Guardian's date of birth, if any;• Dependent's name, if any;• Contact information (e-mail address, mobile number, and landline);• Complete address (local and abroad);• User name to be used in video conference; and• Preferred schedule of pensioner for ACOP based on Philippine time
Note:
Note:
Pensioner shall use the format of Skype (ACOP), Pensioner’s Name, and SS Number as the subject of his/her request.[e.g. Skype (ACOP), Juan dela Cruz, 01-2345678-9]
IF RETIREE-PENSIONER:
IF SURVIVOR-PENSIONER:
- Monday from 7:00 A.M. to 11:00 P.M.; and- Tuesday to Friday from 12:00 A.M. to 11:00 P.M.
FOR CALL CENTER SECTION-MRD
- Monday from 6:00 A.M. to 11:00 P.M.; and- Tuesday to Friday from 12:00 A.M. to 11:00 P.M.
FOR OFW-CSU
- Monday from 7:00 A.M. to 11:00 P.M.; and- Tuesday to Friday from 12:00 A.M. to 11:00 P.M.
FOR CALL CENTER SECTION-MRD