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PSRA 2012 - STANDARD CHARTERED Mobile Banking Innovation
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Mobile Banking Innovation New Paradigm of Transaction Services Pimolphan Phisuthiporn Head, Country Project Management 21 November 2012
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Transcript of PSRA 2012 - STANDARD CHARTERED Mobile Banking Innovation
Mobile Banking InnovationNew Paradigm of Transaction Services
Pimolphan PhisuthipornHead, Country Project Management
21 November 2012
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DRIVING GROWTH & PROFITABILITY BY HUMANISING PAYMENTS
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13-14 AUGUST 2015
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In 2015, the pressure is on to drive growth and profitability. There’s a lot of distracting trends. So it’s critical to filter through and focus on solutions that will work in your context.
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Chaired by: Carl Clump Chairman FBME Bank
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E-commerce Case Study Michael Gethen CEO Sprooki
International Bank Innovation Caroline Lacocque SVP, Global Payments HSBC
Online Payment Gateway John Tan Business Dev Manager Telr
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Organised by Promoted by
Cash Card
Debit/ Credit Card
Gift Card
Store Value Card
Mobile Wallet
Visa Digital Wallet
Africa• Bank is unknown for more than 80% of
African population• Payment through SMS is the most
popular method so called “M – PESA”
Asia• In Japan, Hong Kong, Korea and
Taiwan, Near Field Communication (NFC) through mobile is vastly spread for their day – to – day small value payment
Digitalisation• Anticipated significant skyrocket of transaction value through NFC System• Expect From USD 50 Billion in 2014 to USD 670 Billion in 2015.
Disintermediation• Consumers have more varieties of payment options from various operators
apart from traditional banking services.• Consumers are becoming more mobile.
Integrated Communication• Consumer can make connections socially, financially, commercially and
emotionally with a tap of finger tip• New organisations exploit opportunities to create new customer acquisitions
and engagement channels across financial services via mobile
Mobile Banking
Cost Reduction
Enhanced Income Stream
Customer Attraction
Real Time Financial Oversight
Innovation Customer-Centric
Door Opener for Business
• Innovative approach to streamline billers on- boarding. One-time technology investment. Minimize ongoing billers maintenance.
• The launch of mPay bill payment partnership gave Standard Chartered (Thai) 100+ billers
• Most popular categories are mobile top up and credit card and loan payments
46% transaction volume25% new customer registration
The launch of mPay bill payment partnership has • increased transactions by 46% • increased new customer registration by 25% per month
THANK YOU
