PSG - Practical Solutions Group Logo & BrandingPractical Solutions Group (PSG)is a professional risk...

PSG - Practical Solutions GroupLogo & Branding June 2011 © tangelo creative 08 9430 4166 www.tangelocreative.com.au

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Rationale

As outlined in the brief, PSG’s new identity is an evolution of their existing brand. Therefore some aspects of the current logo have been taken forward to develop a new look and identity.

The typographic form of the logo is retained but with the addition of a more recognisable logo symbol. The logotype has been constructed and customised using Uni Sans. This font exhibits legible characters with a contrast of both soft and hard edges. The use of lowercase gives an approachable and more contemporary feel and enables a balanced appearance as both the left and right-hand characters have a descender.

The circle to the left of the old logotype has been developed to create a more unique logo symbol which can be interpreted in several ways. The grey portion of the symbol represents “Consult Educate Motivate” and the green segment represent “Excel” which make up the four components of the company’s tagline. Also, the green segment can be interpreted as a percentage or a visual representation of data analysis, which furthermore convey the idea of the interaction of different elements: assessing risk; analysing processes; providing training, which equal achieving effective solutions.

The symbol has been placed at the top right to avoid a symmetrical look. This gives more interest to the layout and avoids the regimented feel of symmetry. It also draws the eye across the letters to read the company name.

The logo colour palette is based on the blue and grey that were inherited from the existing logo with the addition of green as an accent colour. This achieves a more striking and memorable colour palette. The silver foil of the old logo has been replaced by grey and the current blue has been replaced with a darker blue. The contrast of blue and green are used throughout the PSG identity to draw attention to different elements. The grey is more neutral and is used to give balance to the palette.

The emphasis of the new identity is to enable PSG to become more visually recognisable, which is particularly important as they begin to develop relationships with clients outside Australia. This visual recognition is achieved through the consistent application of the new brand throughout the company’s printed and digital marketing materials. The key role of the new corporate identity and its application is to build a brand that conveys a professional company to their existing and future clients.

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Logo Variations

AUSTRALIA CONSULTING RECRUITING

SINGAPORE PEOPLE TRAINING

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Full Colour - Inverted One Colour - Inverted Mono - Inverted

Greyscale One Colour Mono

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Logo Colour Variations

Full Colour - Inverted One Colour - Inverted Mono - Inverted

Greyscale One Colour Mono

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Corporate Colours

PMS 289

PMS 368

PMS 430

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Corporate Fonts

AUSTRALIAFS Lola - Text TypefaceFS Lola is a typeface with a distinctly individual combination of both masculine and feminine qualities. This unique design is versatile in a broad variety of design environments at both large and small sizes.

Uni Sans - Logo TypefaceUni Sans is a custom sans font which is applicable for any type of graphic design - web, print and motion graphics.

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Business Card

44 O’Malley Street, Osborne ParkWA 6017 AustraliaT +61 (0)8 9205 4800M +61 (0)419 049 774F +61 (0)8 9445 3980 E mgresham@practicalsolutionsgroup.com.auwww.practicalsolutionsgroup.com.au

Malcolm GreshamManaging Director

Consult Educate Motivate Excel



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Printed Stationery

Practical Solutions Group Pty LtdABN 36 096 386 72044 O’Malley Street, Osborne ParkWA 6017 AustraliaT +61 (0)8 9205 4800F +61 (0)8 9445 3980 E info@practicalsolutionsgroup.com.auwww.practicalsolutionsgroup.com.au


25 January 2010

Dear Mr D’Alton,

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Ut wisi enim ad minim veniam, quis nostrud exerci tation ullamcorper suscipit lobortis nisl ut aliquip ex ea commodo consequat. Duis autem vel eum iriure dolor in hendrerit in vulputate velit esse molestie consequat, vel illum dolore eu feugiat nulla facilisis at vero eros et accumsan et iusto odio dignissim qui blandit praesent luptatum zzril delenit augue duis dolore te feugait nulla facilisi.

Nam liber tempor cum soluta nobis eleifend option congue nihil imperdiet doming id quod mazim placerat facer possim assum. Lorem ipsum dolor sit amet, consectetuer adipiscing elit, sed diam nonummy nibh euismod tincidunt ut laoreet dolore magna aliquam erat volutpat. Ut wisi enim ad minim veniam, quis nostrud exerci tation ullamcorper suscipit lobortis nisl ut aliquip ex ea commodo consequat.

Nam liber tempor cum soluta nobis eleifend option congue nihil imperdiet doming id quod mazim placerat facer possim assum. Lorem ipsum dolor sit amet, consectetuer adipiscing elit.

Yours sincerely,


Mr Kim D’AltonCreative DirectorTangelo Creative15 Phillimore StreetFREMANTLE WA 6160

Practical Solutions Group Pty Ltd44 O’Malley Street, Osborne Park, WA 6017 Australia


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With Compliments

Practical Solutions Group Pty Ltd44 O’Malley Street, Osborne ParkWA 6017 AustraliaT +61 (0)8 9205 4800F +61 (0)8 9445 3980 E info@practicalsolutionsgroup.com.auwww.practicalsolutionsgroup.com.au


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Practical Solutions Group Pty LtdABN 36 096 386 72044 O’Malley Street, Osborne ParkWA 6017 AustraliaT +61 (0)8 9205 4800F +61 (0)8 9445 3980 E info@practicalsolutionsgroup.com.auwww.practicalsolutionsgroup.com.au


25 January 2010

Dear Mr D’Alton,

Letter body copy - Lorem ipsum dolor sit amet, consectetuer adipiscing elit, sed diam nonummy nibh euismod tincidunt ut laoreet dolore magna aliquam erat volutpat. Ut wisi enim ad minim veniam, quis nostrud exerci tation ullamcorper suscipit lobortis nisl ut aliquip ex ea commodo consequat.

Ut wisi enim ad minim veniam, quis nostrud exerci tation ullamcorper suscipit lobortis nisl ut aliquip ex ea commodo consequat. Duis autem vel eum iriure dolor in hendrerit in vulputate velit esse molestie consequat, vel illum dolore eu feugiat nulla facilisis at vero eros et accumsan et iusto odio dignissim qui blandit praesent luptatum zzril delenit augue duis dolore te feugait nulla facilisi.



Yours sincerely,



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Practical Solutions Group Pty Ltd44 O’Malley Street, Osborne ParkWA 6017 AustraliaT +61 (0)8 9205 4800F +61 (0)8 9445 3980 www.practicalsolutionsgroup.com.au

Dear Kim,



Kind regards,


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Practical Solutions Group Pty LtdT +61 (0)8 9205 4800 F +61 (0)8 9445 3980E info@practicalsolutionsgroup.com.auwww.practicalsolutionsgroup.com.au

SINGAPORE 5 Day TapRooT® Public Registration Form

Course Details

Date Venue Please tick

14-18th December 2009 Novotel Clarke Quay,177A River Valley Rd, Singapore



Attendee Details

Title: Mr / Ms / Mrs / Miss / Other

First Name Surname

Company Position

Address

Phone Mobile Fax

Email (participant email only)

Special Needs

Practical Solutions Group recognises that there may be participants with special needs (e.g. literacy,numeracy, physical, dietary or religious). If you have special needs please provide details:

Registration Fees Discounts (per person)

Fee per person $ 3495.00 3 or more attendees per course $100 ea

Less discount* $ Licensed TapRooT Company $500 ea

Subtotal $

Plus 10% GST $

Total Fees AUD $

Payment Conditions• Coursefeesmustbepaidinfullpriortothecoursecommencement.• Oncepaymenthasbeenreceived,registrationwillbeconfirmedinwriting.

Cancellation Policy• Allrequestsforcancellationsmustbereceivedinwriting.• Apenaltyof25%ofthefullfeeifrequestforcancellationisreceivedmorethan28daysbefore the commencement of the course.• Apenaltyof50%ofthefullfeeifcancellationrequestisreceivedbetween28to14dayspriorto the commencement of the course.


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Practical Solutions Group

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About Practical Solutions Group

• PracticalSolutionsGroup(PSG)isaleadingRiskManagement ConsultancywithintheAsiaPasificregion.

• WeassistorganisationsintheConstruction,Petrochemical,Mining, Goverment,Marine,ManufacturingandDistributionsectors.

• PSGunderstandstheeffortrequiredtoeffectivelymanagerisk.

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Practical Solutions Groupwww.practicalsolutionsgroup.com

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Risk Management Solutions

For further information about PSG visit:www.practicalsolutionsgroup.com

Practical Solutions Group (PSG) is a professional risk management consultancy, offering a full range of HSE consulting and training solutions. Our passion, experience, lateral thinking and open communication style enable us to consistently deliver successful solutions.

PSG’s expertise is utilised in a wide range of industries including Aeronautical, Construction, Defence, Engineering, Mining, Petrochemicals, Shipping, Manufacturing, Utilities and Waste Management. This experience enables us to understand the wide variety of risks that clients must manage.

PSG works across a diverse cross section of cultures and locations within Australia, Brunei, Canada, China, East Timor, India, Indonesia, Korea, Madagascar, Malaysia, Namibia, New Zealand, PNG, Philippines, Qatar, Saudi Arabia, Singapore, South Africa, Thailand, UAE, UK and the USA.

Let us consult with, educate and motivate your organisation to excel.

ConsultingSuccessful consulting satisfies both the needs of the client and the consultant. When your organisation engages us we will clearly outline expectations and success factors. PSG has developed a reputation for delivering consulting that educates and motivates so your organisation can excel.

Auditing/Compliance Monitoring

Monitoring performance of company activities by implementing audit and inspection processes will assist to determine the effectiveness of management systems and will help to identify the system strengths and opportunities for improvement. PSG can assist by providing experienced auditors.

Coaching/Mentoring

We provide a relationship that focuses on developing skills, improving performance and resolving problems in the HSE and operational risk areas. Our coaches and mentors are fully conversant with risk management, duty of care, personal accountability, cultural factors, behavioural and governance issues.

HSE Management Systems

HSE Management Systems are a major contributor to improved outcomes in the workplace. Implementing a systematic approach will ensure the health and safety of employees and ensure all legal obligations are met.

Incident Investigation/Facilitation

TapRooT® is the leading root cause analysis (RCA) methodology used to investigate and analyse incidents. PSG has qualified and experienced TapRooT® Investigators to assist in all levels of incident investigation and facilitation. Utilising our extensive investigation experience we can benchmark your incident investigations to identify areas of improvement.

Risk Management Facilitation

Risk management is integral to ensuring consistent incident free operations. In essence this means identifying hazards, assessing the risk and ensuring the appropriate control measures are implemented to manage risk. Using techniques such as HAZOP, FMEA and Fault Tree Analysis, we can assist in managing risk.

Risk Management Systems

We have extensive experience in developing risk management systems which comply with the recommendations of the various risk management standards including ISO31000. We can assist you to develop, implement and improve an integrated enterprise risk management system.

TrainingPSG trainers are passionate about the subjects that they teach. Our course delivery is backed by extensive knowledge and years of practical application. PSG has developed a reputation for delivering training courses that educate and motivate so your organisation can excel.

TapRooT

TapRooT® is a root cause analysis methodology that helps solve problems both reactively and proactively. It is renowned for its ability to produce consistent results when analysing the following:

• majoraccidents• everydayincidents• minornear-misses• qualityissues• humanerrors• maintenanceproblems• medicalmistakes• sentinelevents• productivityissues• manufacturingmistakes• productiondelays

• environmentalreleases

TapRooT® isn’t just for complex problems or high risk operations. The methodical approach and straightforward nature of the system is why people use it to analyse every day problems.

We invite you to attend our training and discover how TapRooT® can assist with your problem solving!

Risk Management

To achieve incident free operations it is essential that personnel understand risk management. We provide leading risk management training courses from introductory through to advanced level. Both public and in-housecoursesareoffered.

Incident Investigation

We provide incident investigation training from basic investigation techniques through to TapRooT® Root Cause Analysis. Our courses can be customised to reflect your organisation’s incident reporting requirements.

Safety

PSG offer a wide range of high quality safety training courses including:

• JobSafetyAnalysis• Inductions• PermittoWork

All of these courses can be customised to your requirements.

Testimonials“Excellent consultants and motivated trainers. Not just managementspeak-PSGprovidetransparentandconstructive feedback that will encourage improvement”General Manager – Shipping Company

“Professional and experienced supportive and empathetic to corporate rigor and approvals”Corporate HSE Manager – Waste Management Company

“Professional advice provided from practical experience. Willing to assist with options”Divisional HSE Manager – Construction Company

“Probably the best course I have attended....Course content, context and delivery was excellent”HSE Advisor – Mining Company

“First class all the way..... Professional consultant knowledgeable in delivery”HSE Manager – Contract Mining Company

“PSG have been outstanding. With outstanding trainers and fantastic consultants, their guidance have us on the right track”Training Manager – Industrial Services Company

Corporate Profi le

Corporate Profile

appropriate control measures are implemented to manage risk. Using techniques such as HAZOP, FMEA and Fault

develop, implement and improve an integrated enterprise

personnel understand risk management. We provide leading risk management training courses from introductory through to advanced level. Both public and in-house courses are offered.

and fantastic consultants, their guidance have us on the right track”Training Manager – Industrial Services Company

Practical Solutions Group Pty LtdT +61 8 9205 4800 F +61 8 9445 3980E [email protected]

PSG clients include:Australian Dept of Defence Australian Submarine CorporationApache EnergyArrow EnergyAustralian AerospaceBarrick GoldBGC ContractingBW Fleet ManagementCarigali HessChevronCloughConocoPhillipsDiamond OffshoreDOCEPEastern Well ServicesENSCOExproExxon MobilFluorHessKalgoorlie Consolidated Gold MinesKBRMB CenturyMonadelphousNewmontOrigin EnergyPT Petrosea TBKPTTEP AustralasiaQueensland Alumina LtdQueensland HealthRasGasRio TintoSantosSea Trucks GroupSinosteel Midwest CorporationTotal Marine ServicesTransfieldTransoceanVermillionVeoliaWesfarmers Kleenheat GasWoodsideWorley ParsonsXstrata

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Tech Sheets

Inside Spread - 4 Page Tech Sheet

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Inside Spread - 4 Page Tech Sheet

Risk Management Training Information about other PSG courses can be found at: practicalsolutionsgroup.com.au

What is TapRooT®?


• major accidents• everyday incidents• minor near-misses• quality issues• human errors• maintenance problems• medical mistakes• sentinel events• productivity issues• manufacturing mistakes• production delays• environmental releases



Training Options

Public Training and In-house TrainingBoth of these training options are available. Please visit our website to request more information about a training session that meets your needs:www.pracitcalsolutionsgroup.com.au

Training Courses

2-Day TapRooT® Incident Investigation and Root Cause Analysis

In just two days you will learn the basics of the TapRooT® System for finding the root causes of incidents, accidents, quality problems, near-misses, operational errors, hospital sentinel events, and other types of problems. Once you find the real root causes using this systematic process, learn to develop effective fixes that will keep problems from happening again. Check your corrective action effectiveness using the SMARTER technique.

5-Day TapRooT® Advanced Root Cause Analysis Team Leader Training

What will you learn?During the 5-Day course you will learn:• SnapCharT®

• Root Cause Tree®

• SMARTER• Corrective Action Helper® Module• Critical Human Action Profile (CHAP)• Safeguards Analysis• Equifactor® Equipment Troubleshooting Technique• Change Analysis

Plus you will learn many advanced skills that a Team Leader needs to collect information, analyze root causes, and develop effective fixes that will help your company improve performance.

Overview of 2 Day Workshop

What will you learn?

This 2 day workshop has been developed for those who are responsible for leading or participating in implementing their organisation’s continuing improvement and problem solving programs which involve risk analyses. The applications cover all kinds of business opportunities, threats, interruptions, disruptions and incidents.

Attendees will learn how to take emotion, subjectivity, and guesswork out of risk analysis. By understanding how to use simple but effective tools for quantifying risk, an organisation can make more confident intelligent decisions about choosing increasing exposures to opportunities and decreasing exposure to threats.

Register and you will receive

• A CD of copies of risk management resources including training PowerPoints accumulated by the trainer over 20 years of professional risk management practice

• A 200 page handout notebook on Risk Management Best Practices

Training Options


Risk Assessment/Management Best Practices - 2 Day Workshop

Even if you are already an experienced trained risk assessor, this course is guaranteed to improve your risk knowledge and skills as an risk assessor as well as a facilitator of risk assessment workshops and groups. Regardless of what assessment MATRIX you are currently using, this course focuses on the methods and processes independent of the specific matrix format.

Training Options

Public Training and In-house TrainingBoth of these training options are available. Please visit our website to request more information about a training session that meets your needs:

www.pracitcalsolutionsgroup.com.au

Risk ManagementTraining

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What is Super-Thinker® Safety?Super-Thinker® Safety is a “Continuous Improvement Tool” that is designed to promote collective discussion and agreement regarding areas of improvement that contribute to safety performance.

“How people think about safety dictates how they practice safety.” The system and tools are in a pocket sized booklet, tabbed for easy identification and access.

This tool is designed to be used constantly to focus, explore and align thinking and behaviour related to safe work practices.

What will it do?The Super-Thinker® Safety program will allow an organisation to identify where, how and why safety performance can be improved and generate the strategy and actions necessary to make those improvements.

The Super-Thinker® process will get everyone onto the same page in terms of agreeing what needs to happen and give your managers and team leaders a practical “nuts & bolts” tool that will allow them to develop their skills in how to lead people and manage improvements in safety for managers/team leaders and operators.

Super-Thinker® Safety is complimentary and supportive to ALL existing OHS Management Systems and safety training programs.

How will it help?Super-Thinker® will allow your people to move to a higher level of safety performance by diagnosing and improving the 22 Key Factors describing over 450 actions and 9 Safety Improvement Tools that drive Safety Performance.

Super-Thinker® will provide a process and the tools to promote better thinking, planning, clarity and understanding that enable individuals and groups to reach agreement on the priority and course of action necessary to improve Safety Performance.

Super-Thinker® will provide management with a detailed report from each site/sector/or division on the priority of Key Factors regarding Safety at each level, and will enable further action to be planned and implemented.

Management will then be able to:• Comparetheresultsacrosstheorganisationfromeach

individual/team/site or division

• Determinewhethertheissuesaregenericorspecific

• Determinehowbesttoaddresstheseissuesatalocalorenterprise level

• IdentifyKeyFactorstoprovidearapidresponsetosupport the Continuous Improvement Process within the organisation.

Additional InformationPERTH (Head Office) 44 O’Malley Street Osborne Park WA 6017 Australia T +61 8 9205 4800 F +61 8 9445 3980

SINGAPORE 14 Robinson Road #13-00 Far East Finance Building Singapore 048545 T +65 6494 9204 F +65 3125 7364

E [email protected] www.practicalsolutionsgroup.com

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Tech Sheets

Front - Single Page Tech Sheet

Super Thinker Safety Tech Sheet

The ETTO Principle

Additional InformationPERTH (Head Office) 44 O’Malley Street Osborne Park WA 6017 Australia T +61 8 9205 4800 F +61 8 9445 3980

SINGAPORE 14 Robinson Road #13-00 Far East Finance Building Singapore 048545 T +65 6494 9204 F +65 3125 7364


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Efficiency - Thoroughness Trade-Off Why Things That Go Right - Sometimes Go WrongThe ETTO Principle looks at the common trait of people at work to adjust what they do to match conditions. It argues that this efficiency-thoroughness trade-off (ETTO) usually sacrificing thoroughness for efficiency – is normal rather than exceptional.

While everyone unwittingly applies the ETTO Principle few realise its implications for when processes go wrong.

This ground breaking principle makes us see complex systems in a new way. • Itrevealshowsuccessandfailurearenotpolaropposites;

and

• Adverseoutcomescanarisefromthesameprocesses that produce success.

The ETTO Principle turns common theory on its head• Commonassumptionsaboutblame,responsibility,and

human error

• Itremovestheneedforspecialisedtheoriesandmodels of failure

• Itoffersaviablebasisforeffectiveandjustapproaches to both reactive and proactive safety management.

This perspective delivers • Amoreincisiveviewofsystemsfailure

• Offersamoreperceptiveapproachtoaccidentinvestigation;and

• Mostimportantly,enablesustodesignmoreresilientsystems.

There are several practical benefits from studying how ETTO affectshowworkisdone.Mostimportantly,bypayingattention to what people actually do,insteadoftowhat they should do, it becomes possible to detect the problems that people face in their everyday work as well as the smart solutions they create.

Becausethesmartsolutionsovercometheproblems,neithermay be seen from the traditional event reports or work analyses. This can then be used to identify potential flaws in thesystem,aswellasmoreefficientwaysofworking.

Another benefit is that it becomes unnecessary to look for someone to blame when things go wrong. This will not only beabenefittolearningfromexperience,butalsocreateabetter safety climate in the company.

Finally,ithelpsustoavoidtheETTOfallacy,i.e.,torequirethat people are both efficient and thorough at the same time – or rather that they are thorough when with hindsight it was wrong to be efficient.

The Etto Principle Tech Sheet

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Risk Management Training

Risk ManagementTo achieve incident free operations it is essential that personnel understand risk management. We can provide leading risk management training courses from introductory through to advanced level. Both public and in-house courses are offered.

Training Courses2 Day Risk Assessment/Management Best PracticesThis course is developed for those who are responsible for leading or participating in implementing their organisation’s continuing improvement and problem solving programs which involve risk analyses. Attendees will learn how to take emotion, subjectivity, and guesswork out of risk analysis. By understanding how to use simple but effective tools for quantifying risk, an organisation can make more confident intelligent decisions about choosing increasing exposures to opportunities and decreasing exposure to threats.

1 Day Introduction to Risk ManagementThis one day course is designed to provide participants with a basic overview of the process for managing risk based on the new AS/NZS ISO 31000:2009 Standard. Topics covered will include:

• Introductiontotheframeworkformanagingrisk

• Whatisriskandwhymanageit?

• Thecontextinwhichwemustmanagerisk

• AS/NZSISO31000:2009RiskManagementasthefoundationofanorganisationalrisk process and language.

Additional InformationPERTH(HeadOffice) 44O’MalleyStreet Osborne Park WA 6017 Australia T +61 8 9205 4800 F +61 8 9445 3980

SINGAPORE 14RobinsonRoad #13-00 Far East Finance Building Singapore 048545 T +65 6494 9204 F +65 3125 7364


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Risk Management Training Tech Sheet


TapRooT® Training

What is TapRooT®?





Training Options


Training Courses








Tech Sheets

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Advertising

General Press Advert Recruitment AdvertGeneral Press Advert

Practical Solutions Group Pty LtdT +61 (0)8 9205 4800 E info@practicalsolutionsgroup.com.auwww.practicalsolutionsgroup.com.au

What is TapRooT®?


• major accidents• everyday incidents• minor near-misses• quality issues• human errors• maintenance problems• medical mistakes• sentinel events• productivity issues

TapRooT® TrainingTapRooT® isn’t just for complex problems or high risk operations. The methodical approach and straightforward nature of the system is why people use it to analyse every day problems.


Training Options


Recruitment Advert

Risk AssesmentManager

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Skills & ExperienceErcipsustrud tatueros et amet amcore tin vullam illupta tumsandrem digna accum enisisit dio odolore molut praessequis dolenibh eugait, corperostion volent lam zzriure magnis augiate vel dunt prat.

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For more information please contact:Practical Solutions Group Pty LtdT +61 (0)8 9205 4800E info@practicalsolutionsgroup.com.auwww.practicalsolutionsgroup.com.au

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Why Things That Go Right - Sometimes Go Wrong


Erik Hollnagel, Mines ParisTech, France

Applicable and complimentary to ALL methods of incident investigation/analysis and Safety Assessment. Presents a new and practical perspective on human and organisational performance. Enables us to design more resilient safety management systems.

Efficiency - Thoroughness Trade-OffThe ETTO Principle

A unique Safety Continuous Improvement Tool for diagnosing and improving 22 Key Factors describing over 450 actions and 9 safety improvement tools for driving safety performance in the work place.


Super-Thinker® Safety

How people think about safety dictates how they practise safety. Use this tool constantly to focus, explore and align thinking and behaviour related to safe work practices.Practical Solutions Group

www.practicalsolutionsgroup.com

risk management

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Changing the way the world solves problems

Use TapRooT® to fi nd best practices to:

Save lives! Save money!

Stop lost time injuries

Prevent human error

Change behaviour

Reduce risk

Stop sentinel events

Improve safety, quality and equipment reliability


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