PSAT

T TE

AM

QU

I TO

, A

P RI L

20

15

L E AN

DR

O,

P E T RA

, I R

I NA

, R

E NATA

,

AD

RI A

NA

(B

AL A

ZS )

OBJECTIVES & PRODUCTS

OBJECTIVES - Analyze survey results- Reflect on survey application process- Start case studies- Plan future steps

PRODUCTS

• Post on the difficulties of developing and applying the survey

• Adjusted template for case studies (priorities for improvement, lessons learned, sustainability of PSA)

• Develop template for best practices• Timeline

PROGRESS:Reflect on survey implementation

Grupo FARO CEBRI CADEP BIPA EPRC0

5

10

15

20

25

20

11

15

1312

19

1011

1211

MembersRespondents

Reflect on challenges

- Skepticism of respondents- Motivation- Different levels of knowledge- Asymmetric access to information- Partial answers- Fatigue- Positive bias

Adjust case study template:

- Adapted with Petra´s experience using it

- Revised the consistency and purpose of the document

- Changed final part (more reflections on performance and less on the implementation of the tool)

- Included boxes to showcase things in place and separate this from the perceptions

Develop an outline for a Summary Report:

- Introduction (methodology, process of tool design, etc. – shared already in blog posts)

- Summary table with results of our performance assessment (traffic light scheme for each one of the dimensions – Quique and Stephen will grade our organizations)

- Best practices (one best practice per organization)

- Sustainability of the tool (?) We will discuss this as we finish our case studies.

Download results for the surveys:

- CEBRI: The strategic plan is multi-year (it expires when it is fulfilled, the context changes, or you feel the need to update). However, people said it is annual. There is not a clear understanding of the strategic plan

- CADEP: A clear area for improvement is knowledge management. There is a lack of knowledge of the role of the Assembly by the staff.

- BIPA: Vision and mission are understood clearly by everyone in the organization. However, internal communication and translation of strategic goals into operative actions is understood differently between juniors and seniors.

- EPRC : The dimension the organization is lagging behing is knowledge management. The project has highlighted tools and ideas to improve this dimension

- Grupo FARO: There is a demand for mentoring of junior staff and the need to implement formal quality control process for communication products.

Adjust the timeline

Task Jan Feb Mar Apr May Jun Jul Aug Sep Oct Product

1. Composing a tool, defining methodologyLiterature and tools reviewed Blog post

2. Conducting case studiesImplement tools

First draft of case studies 5 may (I, P, A) 22 may (R, L)

Adjust may-31 Share among everyone OTT participants 5 case studies

3. Finalizing the documentsMeeting Virtual meeting 15 june Summary & Best practices report 30 june Quique and Stephen will

do the traffic lights4. Sharing resultsPlan public webinar (streaming)Posts on learning experience 5 personal posts

In person meeting ? ? ?

Hold webinar webinar (in person meeting)