Pruthviraj.H.B

Email: hbpruthvi@gmail.com

Mob: +91 8792534321

Career Objective:

Seeking a career in an organization which provides opportunities for growth and achievement.

To attain suitable position, where I can specialize and utilize my qualification, interpersonal skills and

experience.

Professional Experience:

Oracle India Pvt Ltd:

Senior Analyst – Operations, from 17th Oct 2011 – Till Date (4 Years & 8 months).

Industry: Leading Hardware, Software & Cloud Developers (Market: Global).

Responsibilities handled in ORACLE:

Work with Sales and assist them to renew the Customer Contract

Migrating the Customer's old contract with the new product quote.

Reconcile the reports and ensure customer portal changes after the contract expiration

Analyze the previous customer contract and provide the information on the product accordingly

Configuring oracle Hardware via configuration tool also has an Expert knowledge on the BOM, Quoting,

Deal management, dashboard and Oracle R12 application.

Drafting non-Standard Contract and also working with the internal teams such as sales, booking (OM),

Collections, Customer agreement creation team and others across Oracle to ensure accurate customer data

& revenue recognition with timely transaction and Reporting.

Validating booking package of Software license and support for the direct and indirect customers (VAD &

Partners).

Accountable for the nonstandard transactions, ensuring they are on Oracle policies and draft the contracts

based on Approvals

Analyzing the full contract and most significant business, financial and legal risks, Contracts include License;

Support and Services Contracts of the customers and suppliers.

Validate all aspects of contract packages for accuracy and compliance with Oracle's Business Practices and

Consulting Business Approvals/Process while maintaining customer satisfaction and responsiveness.

Closely works with external and internal stake holders to quote the requests as per the requirement.

Negotiate and explain Oracle standard clauses with the customer in order to get an Oracle standard

contract accepted and signed.

Contract creation and validation, Contract signature and counter signature.

Handling soft calls (both direct and conference) across teams when required to understand the complexity

and faster transaction.

Provide deal support beyond assigned task utilizing experience.

Providing feedback on products, process & market developments to help improve overall experience of

customers and sales.

Conducting Audit (Quality check) for ordering documents drafted by the team before releasing it to

upstream team.

Resolving/clarifying queries for the internal team working in the downstream process.

Sending out the reminder notifications to sales teams

Work on escalations of Complete Order Process.

Perform order creation and order maintenance/changes as well as handle all invoicing matters based on

customers’ requests.

Training and assisting the newly Joined analysts.

Career Achievements:

Oracle - Has awarded me, You Are Recognized Award for Excellent Support and Performance 6 times.

Got appreciation for taking up initiatives and quality of work delivered.

Got promoted as Senior Analyst due to my Subject matter expertise.

Created Process Maps and other process documents created on time according to Company Standards.

Undergone professional training on OPN, AMER, and LAD & EMEA region’s Quote to order and Quoting.

Languages Known:

Proficient: English, Kannada and Hindi

Beginner: German, Telugu and Tamil

Academic Qualifications:

Qualification Year University / Board

Diploma in German Language (A1, A2) 2012-13 Goethe Institute, Bangalore

Bachelor of Business management (Finance) 2008-11 KLE’s S Nijalingappa College, Bangalore

Class XII (Commerce) (CBSE) 2006-08 Jawahar Navodaya Vidyalaya, Shimoga

Class X (CBSE) 2003-06 Jawahar Navodaya Vidyalaya, Shimoga

Software Exposure:

Operating Systems: Microsoft (DOS, Windows 2000/XP/7)

Application Software’s: Microsoft office, Oracle 11i, Oracle R12, Oracle Configuration application, Oracle Inst

all base.

Skills & Interests:

Organizing events, Music, Swimming, Playing Musical instruments.