Lana Rocca

Director, Learning Solutions

Product Strategy, Innovation, and Development

Laureate Network Office

April 2016

2016 Laureate International Universities | Confidential & Proprietary 1

Providing Effective Feedback in the Online Classroom

We all need people who will give us feedback.

Thats how we improve.

- Bill Gates

2015 Laureate International Universities | Confidential & Proprietary 2

What is Feedback?

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Grade or Score

Evaluation

Advice

Praise

Critique

Lecture

Clarified Instructions

Report Card

What is Feedback?

2015 Laureate International Universities | Confidential & Proprietary 4

Basically, feedback is information about how we are doing in our efforts to reach a goal.

- Grant Wiggins

Effective Feedback is

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Related to goal(s)

Descriptive

Specific/targeted

Constructive

Formative

Iterative

Timely

Actionable

Types of Feedback

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Instructor-Student

Peer-to-Peer

Group

Student self-evaluation + instructor consultation

Importance to Online Learning Lack of feedback often cited

as the reason for withdrawing from online courses

Self-directed learning and student ownership in the learning process are promoted

Consistency is key: Ambiguity in online learning can make or break a positive student experience

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Importance to Online Learning

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Online Instructor presence is critical to student engagement

Timely feedback can decrease feelings of isolation for online students

Peer or group feedback encourages connectedness among students

Feedback Strategies Teach practice feedback

assess REPEAT

Be cognizant of frequency/timing of feedback

Integrate diverse feedback methods, such as self-reflection and peer review

Provide rubrics/expectations upfront, and adhere to those criteria

Remember that feedback is a two-way street

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Effective feedback directs attention to the intended learning, pointing out strengths and offering specific information to guideimprovement.-Jan Chappuis

Effective or Not? Nice job! You met all of the

criteria stated in the rubric.

Next time, you should try to make your thesis clearer to the reader.

You taught me something I didnt know. Thats awesome!

Great improvement. Nice integration of prior feedback.

Your lesson would be more effective if your visuals were more polished and supportive of the theme.

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Effective! Your presentation was well-researched and showed evidence of critical, higher-ordered thinking.

I noticed that when you applied the ABC principle to approach this problem, you were able to accurately articulate your premise.

The points you provided are integral to helping your audience understand your argument.

If you were teaching this class, what would you do differently? What did you learn the most from me as a teacher?

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Q & A

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Sources

Bonnel, W. (2008). Improving feedback to students in online courses. Nursing Education Perspectives, 29(5), 290-294.

Chan, P.E., Konrad, M. Gonzalez, V., Peters, M.T., and Ressa, V.A. (2014). The critical role of feedback in formative instructional practices. Intervention in School and Clinic, 50(2), 96-104.

Chappuis, J. (2012). How am I doing? Educational Leadership, 70(1), 36-40. Retrieved from http://www.ascd.org/publications/educational-leadership/sept12/vol70/num01/%C2%A3How-Am-I-Doing%C2%A2%C2%A3.aspx

Hattie, J. and Timperly, H. (2007). The power of feedback. Review of Educational Research, 77(1), 81-112.

Reynolds, L. (2013). 20 Ways to provide effective feedback for learning. Retrieved from http://www.teachthought.com/pedagogy/assessment/20-ways-to-provide-effective-feedback-for-learning/

Stenger, M. (2014). Five research-based tips for providing students with meaningful feedback. Edutopia. Retrieved from http://www.edutopia.org/blog/tips-providing-students-meaningful-feedback-marianne-stenger

Wiggins, G. (2012). Seven Keys to Effective Feedback. Educational Leadership, 70(1), 10-16. Retrieved from http://www.ascd.org/publications/educational-leadership/sept12/vol70/num01/Seven-Keys-to-Effective-Feedback.aspx

http://www.ascd.org/publications/educational-leadership/sept12/vol70/num01/%C2%A3How-Am-I-Doing%C2%A2%C2%A3.aspxhttp://www.teachthought.com/pedagogy/assessment/20-ways-to-provide-effective-feedback-for-learning/http://www.edutopia.org/blog/tips-providing-students-meaningful-feedback-marianne-stengerhttp://www.ascd.org/publications/educational-leadership/sept12/vol70/num01/Seven-Keys-to-Effective-Feedback.aspx