PROVIDING BUSINESS THE TOOLS TO COMMUNICATE AND COMPETE!
Transcript of PROVIDING BUSINESS THE TOOLS TO COMMUNICATE AND COMPETE!
PROVIDING BUSINESS THE TOOLS TO COMMUNICATE AND COMPETE!
Unified Communication Solutions
Business Problem
We need to be in constant contact…… Executives:
– Need to communicate effectively with staff– Need to communicate constantly with key customers– Eliminate getting bogged down by administrative tasks
Managers:– Need to increase revenue or service with less
resources (staff)– Reduce sales cycle to increase sales– Keep on top of late stage and key business
relationships to ensure you increase the percentages of proposal closures
It Isn’t Happening
Roughly ¼ of the US workforce have mobile job requirements and do not have simple access to the office (Cahners)
70% have mobile access to voice but not data or fax Less then 1 % have real time access to e-mail Access to urgent data irrelevant if it’s voice, fax or e-
mail is a requirement for mobile staff:– Executives– Senior management– Sales– Field technicians– Customer Service– Sale engineers
Comparing Access with Cost and Value….
Costs Requirements
Log in time
Availability
Driving
Laptop 2500-5000
Network access/Modem
5-10 min
Require hot spots
No
Web access
$250 PC with Internet access
5 min Business center of terminal
No
Blackberry/PDA
$1000 Special device with monthly subscription
None In coverage area
No
Telephone access
$50 Any phone or wireless cell
Less then 5 min
Any land line or cell phone
Yes – with headset
Voice Access solution
Fast easy access - any phone any time Hands Free solution for mobility and driving One application works in multiple mail
environments No internet access required for critical
access No dependencies on connection speed Limited user training - works like voice mail Low resistance from technology inept staff
Telephony OfficeLinX Unified Communication server
MS Exchange
Lotus Dominos
Novell GroupWise
IMAP4 server
Stay Connected No matter Where You Are
Stay up to date constantly in real time with SMS notification
Access your e-mail and all messages from anywhere Use any phone to connect- land line, cellular, IP
Check your inbox
Reply to all messagesRequest hard copies via faxSearch for associates
Set follow me services
Simplicity = Productivity
Works just like voice mail Can emulate users current voice mail to lower
training or fear to new technology
What Downtime?
No more no man’s land.. With a simple phone users can access all their information and:– Check e-mail– Forward, reply and respond to e-mail, voicemail & faxes– Have copies of important information faxed ahead to
your next appointment, hotel, or the office– Have office calls automatically routed to your cell phone
with follow me services– In the car, at the airport, in a shuttle or taxi, but always
on top of you critical messages
Productivity Gains….
Position
# worker
s Salary
Hourly
rate
Usage
Min/Day
One MonthUsage
OneYearUsage
TotalRecovery
Sales person 20
$ 150,000 75 10
$ 275 $3,300
$ 66,000
Executives 3
$ 200,000 100 10
$ 367 $4,404
$ 13,212
Field techs 10 $
70,000 35 10
$ 128 $1,536
$ 15,360
Knowledge workers 10
$ 50,000 25 10
$ 92 $1,104
$ 11,040
Total 43
$ 105,612
Cost Avoidance
20 mobile users get e-mail pagers and 30 mobile users use ISP subscription (yahoo, AOL, etc.)
20 email pagers x $900 first year= 18K excluding bandwidth charges
ISP internet costs 9.95 /month= 120 year X 30 =$3600
Total Cost avoidance using Unified communications - $21,600.00
Total ROI for Your Business
2 monthsPayback in months
$ 15,000.00 Investment in 8 port
system
$127,221.00 Total Return
$105,621.00 Productivity gains
$ 21,600.00 Cost Avoidance
Unified Communication Solutions
Total ROI for Your Business