Proposal to Conduct a Survey - Oakton Community Web viewRequest for Proposal #13. ... F.O.B . Point:...

Oakton Community CollegeCommunity College District 535

Purchasing Department, Room 1540, 1600 E. Golf Road, Des Plaines, IL 60016

847-635-1632

Request for Proposal #13

Issue Date: Tuesday, January 13, 2009

Proposals will be received in the Purchasing Office at the above address until

11:00 am on Thursday, January 29, 2009

Proposals will be publicly opened at this time. Late proposals will not be accepted.Please read the instruction and terms on the attached pages before completing this proposal.

_____________________________________________________________________

Telephone Survey Services

The College is seeking proposals for companies to provide Telephone Survey Services of Oakton Community College Alumni.

Complete specifications are included on the attached sheets.

Please contact Doreen Schwartz, Director of Business Services, at [email protected] or 847-635-1632 with any questions related to this proposal.

_______________________________________________________________________Oakton Community College District 535 is exempt from all Federal, State, and Municipal Taxes.I have examined the specifications and instructions included herein and agree, provided I am awarded a contract within 60 days of the proposal due date, to provide the specified items for the sum shown in accordance with the terms stated herein. All deviations from the specifications and terms are in writing and attached hereto. Company Name: _______________________________________________ Date: __________

Address: ________________________________________ City/St/Zip: ___________________

Name: ___________________________________Title: ________________________________

Phone # _________________________________Fax # ________________________________

Signature: _______________________________________ E-mail:_______________________

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mailto:[email protected]

Oakton Community College Proposal #13

Instructions to Vendors

1. Bid Forms: Proposals should be submitted on the form provided. Envelopes marked “Sealed Proposal For…” Proposals cannot be accepted via fax machines.

2. Specifications: Generally, where specifications indicate a particular brand or manufacturer’s catalog number, it shall be understood to mean that or equal, unless “no substitutes” is specified. When offering alternates, they must be identified by brand name, catalog number and manufacturer’s literature must be included.

3. Samples: Vendors will be required to furnish no charge samples upon request.

4. F.O.B. Point: All prices must be quoted F.O.B. destination. Shipments shall become property of Oakton Community College after delivery and acceptance.

5. Delivery Points: Deliveries will be made to the various buildings within the district, as indicated.

6. Delivery Schedule: Bids must specify delivery time. Unrealistically long delivery times may cause proposals to be rejected. Order may be canceled without obligation if delivery requirements are not met.

7. Evaluations: Oakton Community College reserves the right to reject any and all proposals, to waive any technicalities in the proposals, and to award each item to different vendors or all items to a single vendor.

8. Vendor Selection: The College will review all proposal information and select the one company that is in the College’s best interests.

9. Prices: Prices, terms and conditions must be firm for acceptance for sixty (60) days from the date of proposal opening unless otherwise agreed to by District #535 and vendor.

10. Quantities: Quantities shown may be estimates only and orders may be more or less depending on actual requirements and budget limitations.

11. Exceptions: Any exceptions to these terms, conditions or deviations from written specifications must be shown in writing and attached to the proposal form.

12. Tax Exemptions: Oakton Community College District #535 is exempt from Federal, State and Municipal taxes. Exemption certificates will be furnished upon request.

13. Equal Employment Opportunity Clause/Prevailing Wage:

Oakton Community College is an equal opportunity employer, and parties doing business with the College must comply with the Equal Employment Opportunity Clause as required by the Illinois Fair Employment Practices Commission. Not less than the prevailing wage shall be paid for labor on the work to be performed as required by law.

14. Non-Collusion Clause:

The vendor or agent hereby declares that he, nor any other agent of his business, entered into any collusion or agreement relative to the price to be bid. He further declares that no persons, firms or corporations, have or will receive directly, any rebate, fee, gift, commission, etc., or that any employee or Board of Trustee member of Oakton Community College District #535 has any undisclosed interest in the awarding of this contract.

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Proposal to Conduct Student Follow-up Surveysof

Oakton Community College Alumni

January 2009

Introduction

The purpose of this Request for Proposals is to obtain information and pricing for conducting multiple telephone surveys of samples of Oakton Community College students who meet specified criteria for inclusion in the studies, to perform data entry, and to provide the College with an Excel spreadsheet containing aforementioned data. Telephone interviewers are expected to work, under supervision, at the contractor's place of business. The contractor who is awarded the contract for performing the surveys is expected to meet all research, timeline, and other specifications described below.

Complete proposals must be returned by 11:00 am on Thursday, January 29, 2009.

Contractors may submit separate proposals and pricing for the Career Program Alumni Surveys (all six surveys to be encompassed within the single proposal) and for the Transfer Program Alumni Survey, or may submit a single proposal and pricing covering both the Career Program and Transfer Program surveys. See the Pricing section on page 7.

The awarding of this proposal will not be based on price alone. The College will review all information submitted in order to determine the vendor that best meets the College's needs and is in the best interests of the College.

Proposals should be returned to:Oakton Community College

Purchasing Department – Room 1540Attention: RFP #13

1600 East Golf RoadDes Plaines, IL 60016

All inquiries must be submitted via e-mail to the following

Trudy Bers, Executive Director of Institutional Research at [email protected] Schwartz, Director of Business Services at [email protected]

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Background

Each year, Oakton Community College conducts multiple telephone surveys of alumni. There are two general types of surveys.

1. Career Program Alumni Surveys. During the spring alumni from approximately one-fifth of career programs offered by the College are surveyed. This survey meets reporting requirements of the Illinois Community College Board, provides the institution with important information about students’ experiences at Oakton and after they leave the College, and generates ideas to improve programs and services. The College develops survey instruments tailored for each program. In the spring of 2009 there will be four different career program surveys. Surveys have some questions in common and others that are unique for each program. The College provides a list of 40-500 potential respondents per program, and seeks completed interviews from approximately 20-150 potential respondents per program. The precise number of potential respondents and targeted completions will be available in February.

2. Transfer Program Alumni Survey. During the summer, alumni from transfer programs offered by the College are surveyed. The College provides a list of some 2400 potential respondents and seeks a total of some 600 completed interviews.

Sample instruments from two 2008 Career Program surveys and the 2008 Transfer Program Alumni surveys are attached.

The College is seeking a market research company to conduct the telephone interviews and enter data on Excel spreadsheets, using student lists and survey instruments supplied by Oakton. No data tabulations or statistical analyses are required.

The Proposed Project

The proposed project comprises five different telephone surveys; four for career programs and one for the transfer program. Each career program instrument contains a common set of questions as well as items developed for that particular program.

Career Program Alumni Surveys. Two lists of students, with the most recent address and telephone numbers available on the College’s database, will be provided for each program. The first student list will include alumni who earned degrees or certificates in that program during the prior year. We hope to achieve a 60% completion rate for students on this list. The second student list includes a larger number of alumni who took courses in the program, but did not earn a degree or certificate, or who had earned a degree or certificate prior to last year. The list goes back approximately three years. Depending on the size of the list, which will vary by program and will be determined in February, 2009, we hope to achieve a 20-60% completion rate. Estimated numbers on each list and targets for completed interviews are:

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Career Program List 1 (prior year graduates) List 2 (other alumni)Basic Nurse Assistant Program

90 (of 150 on list) 60 (more than 300 on list)

Global Business 3 (of 5 on list) 16 (more than 80 on list)Marketing 9 (of 15 on list) 60 (more than 300 on list)Nursing 54 (of 90 on list) 60 (more than 300 on list) Total 156 196

The estimated total target for completed career program interviews is 156+196, or 352. The telephone survey should include, for students on list 1, as many callbacks as are needed to reach the targeted number for completed interviews (or to ascertain that numbers are no longer valid and the student cannot be reached). For students on list 2 at least ten (10) callbacks should be made, along with additional calls to track alumni based upon referrals from the initial contact for an alumnus. For example, the initial telephone contact may indicate the alumnus has transferred or moved, and give a telephone number at which the person may now be reached. All callbacks would be made within the timeframe of the project. Calls should be made days, evenings and weekends by trained interviewers, working at the contractor’s place of business.

In addition, the contractor must be prepared to mail a survey to alumni who indicate they will respond by mail. Requests for a mailed instrument would be initiated by the respondent, not prompted by the contractor. The mail survey instrument would be a modification of the telephone survey, containing the same questions, and include a prepaid postage return envelope. Based on prior experience we anticipate that no more than five mailed surveys will be needed.

Telephone interviews and data entry must be completed no later than April 15, 2009. Completed Excel spreadsheets, one for each program, must be sent electronically to Oakton’s Office of Research at an email address to be provided.

Transfer Program Alumni Survey. The College will provide a list of some 1200 alumni who last attended the College in the academic year 2007-08 and another list of some 1200 alumni who last attended the College in the academic year 2005-06. The targeted number of completed interviews from each list is 300, for a total of 600 completed interviews. The lists will be provided by early July, 2009.

Telephone interviews must be completed no later than August 15, 2009. This date coincides with the time when most transfer students will have gone back to their transfer institutions and be less available at home for telephone surveys. Data entry must be completed no later than September 15, 2009. A completed Excel spreadsheet must be sent electronically to Oakton’s Office of Research at an email address to be provided.

Survey Instruments

The survey instruments will be provided by the College, working in consultation with the contractor. One copy of each survey will be provided if the contractor uses computer-assisted equipment. Otherwise a sufficient number of paper copies will be provided. Copies of instruments used in spring and summer 2008 are attached for illustrative purposes. We expect year 2009 instruments will be similar except that we will work with contractor to provide Excel column labels rather than column number indicators for purposes of data entry.

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Instruments are largely closed-ended, though there are a few open-ended comments. The interviewer will need to write or key in the response. That response should be included in the respondent’s record on the Excel spreadsheets (see below). Timeframe

Oakton will provide career program survey instruments and student lists by March 15, 2009. All work on the project must be concluded by April 15.

Oakton will provide transfer program survey instruments and student lists by Early July, 2009. All work on the project must be concluded by September 15, 2009. .

Deliverables

At the project’s conclusion, the following items must be provided:

1. Excel spreadsheet with data for each Career Program survey, including closed and open-ended question responses. The Office of Research will work with the contractor to specify column names and value formats.

2. Student name, address and telephone number lists annotated to identify students for whom there was no “forwarding” telephone number or address.

3. Totals for each survey indicating number of students to whom calls were attempted, out-of-service numbers, number of attempted calls, no answers, and refusals to complete the interview.

Proposal Components

Your proposal must include;

a) Narrative description of how the researcher will carry out the project;

b) Recommendations from researcher about possible modifications in the project design and/or implementation that will facilitate meeting project goals;

c) Verification that established timelines can be met or an indication of a revised timeline;

d) Statement of researcher qualifications and experience;

e) List of references, preferably from other postsecondary or not-for-profit organizations;

f) Pricing as noted on the following page.

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Oakton Community CollegeDes Plaines, IL

RFP #13

Telephone Survey Services

Pricing

All services as noted in this RFP to complete $______________only the Career Program Alumni Surveys by April 15, 2009

All services as noted in this RFP to complete $______________only the Transfer Program Alumni Surveys by September 15, 2009

Combined pricing to provide all services as in this RFPto complete both surveys by the noted completion dates:

Career Program Alumni Surveyby April 15, 2009 $_______________

Transfer Program Alumni SurveyBy September 15, 2009 $_______________

Total for both Surveys $_______________

Company Name:__________________________________________________

Contact Person:___________________________________________________

E-mail Address:___________________________________________________

Phone #:_________________________________________________________

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Oakton Community CollegeProposal #13

STATE OF ILLINOIS )) SS.

COUNTY OF COOK )

CONTRACTOR'S CERTIFICATION

Pursuant to Illinois Revised Statutes Chapter 38, Article 33E (Public Contracts), the undersigned certifies that he/she is a duly authorized agent of the contractor submitting the attached bid to Community College District 535, Oakton Community College and that said contractor is not barred from bidding on this public contract as a result of a violation of either Section 33E-3 or 33E-4 of said statute.

Signed this __________ day of ____________, 2009.

By: ___________________________________

Title: ___________________________________

Address: ___________________________________

___________________________________

SUBSCRIBED AND SWORN TO beforeme this _____ day of __________, 2009.

____________________________________ Notary Public

Please return this form with your proposal.

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Career Program Survey – Example 1 – Graphic Design

Oakton Community College

Spring 2008 Telephone Survey

Graphic Design Program (GRD)

Career Program Follow-up

From call list:

Call list counter: _____________

Respondent ID: _____________________________________

Hello, This is ______________ calling former students from Oakton Community College.

May I speak to ______________ please? (Make usual note on log.)

(31 = 1) If you find that the person is deceased, change code from 1 to 2.

Hi _____________________. I am calling on behalf of Oakton Community College. The College is

surveying former students who were enrolled for courses in Oakton’s Graphic Design Program. As a former

student, you have information and insights that are important to the College as it periodically reviews its

courses and programs. We have about a dozen questions about your experience at Oakton that we’d like to

ask you. Please be assured that we will protect your privacy. The only reports that will be made from your

responses will be statistically summarized along with those of other former students. Is that OK?

1. Which ONE of the following was your main objective in attending Oakton?

1. Obtain skills needed for entry into new or different job 2. Improve skills needed in present job 3. Explore courses to decide on a career 4. Take course work for transfer to another college 5. Personal interest or self-development

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(8-16)

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(81-83)

2. Which ONE of the following best describes your current educational status?

1. Have not been enrolled in college or university since leaving Oakton 2. Have been enrolled in another college or university since leaving Oakton

Community College, but am not currently enrolled 3. Currently enrolled in field of study related to my previous Oakton program 4. Currently enrolled in field of study unrelated to my previous Oakton program

3. What is your present employment status?

1. Employed full-time (30 hours or more per week) 2. Employed part-time (less than 30 hours per week) 3. Full-time military service (Skip to Question 5). 4. Unemployed, seeking employment (Skip to Question 10). 5. Unemployed, not seeking employment (Probe for reason, then skip to Question 10).

a. Full-time student b. Full-time homemaker c. Health disability d. Family responsibilities e. Other

4. Is your present job closely related to courses in your major at Oakton?

1. Related. (Skip to Question 5) 2. Not related. (Continue)

4.1 (If the present job is not related to the major, ask:)

Which of the following is the one best reason why it is not related.

1. Preferred to work in another field 2. Found better paying job in another field 3. Could not find a job in field 4. Worked previously in field, but changed 5. Preferred not to move to new locality 6. Job is temporary while between jobs, enrolled in college, or for summer only. 7. Took job in order to get preferred working hours 8. Did not complete the program or pass the licensing test to become eligible 9. Health problems prevented me from working in the field 10. Other (specify) _____________________________________________

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5. On the average, how many hours do you work each week? (Do not include overtime.)

_______ hours per week (Q5)

6. What are your present earnings before deductions? (Include commissions)

(Write in using whichever unit the alum mentions. Convert to hourly rate later.)

(hourly)__ __ __ __ $______.___ per hour $______.___per month ( ÷ [Q5 x 4.33] )

$______.___ per week ( ÷ Q5)$______.___annually ( ÷ [Q5 x 52] )

7. In general, how satisfied are you with your present job? Use a 4-point scale, where 1 = very dissatisfied and 4 = very satisfied.

Very Dissatisfied 1 2 3 4 Very Satisfied

8. When did you begin working in your present job?

1. Before entering the college program

2. While enrolled in the college program

3. After leaving the college program

9. What is the location of your primary place of employment?

1. Within the community college district*

2. Outside the community college district, but in Illinois

3. Outside Illinois

(If anyone is uncertain about the district): The Oakton Community College district includes: Des Plaines, Evanston, Glencoe, Glenview, Kenilworth, Lincolnwood, Morton Grove, Niles, Northbrook, Northfield, Park Ridge, Skokie, Wilmette, and Winnetka.

10. Please rate your satisfaction with the following as they pertain to Oakton courses you took in your major. Use a 4-point scale, where 1 = very dissatisfied and 4 = very satisfied.

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VeryDissatisfied

VerySatisfied

Does not apply

Content of courses in your program……………1 2 3 4 0

Lectures, lab experiences, and group andindividual projects………………………………….. 1 2 3 4

0

Equipment, facilities, and material…………………. 1 2 3 4 0Job preparation……………………………………... 1 2 3 4 0Preparation for further education…………………… 1 2 3 4 0Information on current employment opportunitiesand trends…………………………………………... 1 2 3 4 0

11. Now consider any other courses you took at Oakton outside of your major. On the same 4-point scale (1 = very dissatisfied, 4 = very satisfied), please rate your satisfaction with the following: (If the respondent took NO courses outside their major, circle the 0.)

VeryDissatisfied

VerySatisfied

Does not apply

Content of courses outside your program…………… 1 2 3 4 0Lectures, lab experiences, and group andindividual projects………………………………….. 1 2 3 4

0

Equipment, facilities, and material………………….1 2 3 4 0

Job preparation……………………………………... 1 2 3 4 0Preparation for further education…………………… 1 2 3 4 0

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12. On the same 4-point scale, please rate your satisfaction with each of the following offices or services. (If the respondent did not use a particular program or service, circle the 0.)

VeryDissatisfied

VerySatisfied

Did not use

Financial aid services……………………………….. 1 2 3 4 0Academic advising………………………………….

1 2 3 4 0

Career planning……………………………………..1 2 3 4 0

College transfer planning…………………………...1 2 3 4 0

Counseling………………………………………….1 2 3 4 0

Tutoring…………………………………………….1 2 3 4 0

Library/audio visual services……………………….1 2 3 4 0

Student activities…………………………………... 1 2 3 4 0

(Refer to Question 2:If the response was 2, 3, or 4 (have attended another college after Oakton), then continue with Question 13a, 13b, and 13c.

If the response was 1, skip to Question 14.)

13a. What is the highest degree earned from the colleges/universities that you attended after Oakton? 1 Did not graduate 2 Associates Degree 3 Bachelor’s Degree 4 Graduate Degree 5 Other (please specify:_____________________________________)

13b. What school did you attend?

_________________________________________________

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13c. Was/Is your field of study in Graphic Design? 1 Yes 2 No

14. I’m going to read a list of Graphic Design courses you may have taken at Oakton. Please tell me how beneficial each course has been to our career. Use a five point scale (1=not beneficial, 5=very beneficial). If you did not take the course, please tell me.

Not at all Beneficial

Very Beneficial

Did not take

(97) Graphic Design I (ART 224) 1 2 3 4 5 0(98) Layout Design and Typography (ART 225) 1 2 3 4 5 0

(99)Web Graphics, Animation, Multimedia I (ART 259) 1 2 3 4 5 0

(100) Beginning Photography (ART 115) 1 2 3 4 5 0(101) 3D Animation and Multimedia (ART 260) 1 2 3 4 5 0(102) Fundamentals of 2D Design (ART 105) 1 2 3 4 5 0(103) Drawing I (ART 131) 1 2 3 4 5 0

15. How Beneficial was your experience in the Graphic Design Practicum?Not at all Very Did Not (Skip 15b

Beneficial Beneficial Take below)1 2 3 4 5 0

15b. Where did you work during your practicum or internship?___________________

Thank you for your time!

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Career Program Survey – Example 2 – Accounting


Spring 2008 Telephone Survey

Accounting (ACC)

Career Program Follow-up

From call list:


Respondent ID: _____________________________________



(31 = 1) If you find that the person is deceased, change code from 1 to 2.

Hi _____________________. I am calling on behalf of Oakton Community College. The College is

surveying former students who were enrolled for courses in Oakton’s Accounting Program. As a former

student, you have information and insights that are important to the College as it periodically reviews its

courses and programs. We have about a dozen questions about your experience at Oakton that we’d like to

ask you. Please be assured that we will protect your privacy. The only reports that will be made from your

responses will be statistically summarized along with those of other former students. Is that OK?

1. Which ONE of the following was your main objective in attending Oakton?

1. Obtain skills needed for entry into new or different job 2. Improve skills needed in present job 3. Explore courses to decide on a career 4. Take course work for transfer to another college 5. Personal interest or self-development

15

(8-16)

(35)

(81-83)

2. Which ONE of the following best describes your current educational status?

1. Have not been enrolled in college or university since leaving Oakton 2. Have been enrolled in another college or university since leaving Oakton

Community College, but am not currently enrolled 3. Currently enrolled in field of study related to my previous Oakton program 4. Currently enrolled in field of study unrelated to my previous Oakton program

3. What is your present employment status?

1. Employed full-time (30 hours or more per week) 2. Employed part-time (less than 30 hours per week) 3. Full-time military service (Skip to Question 5). 4. Unemployed, seeking employment (Skip to Question 10). 5. Unemployed, not seeking employment (Probe for reason, then skip to Question 10).

a. Full-time student b. Full-time homemaker c. Health disability d. Family responsibilities e. Other

5. Is your present job closely related to courses in your major at Oakton?

1. Related. (Skip to Question 5) 2. Not related. (Continue)

4.1 (If the present job is not related to the major, ask:)

Which of the following is the one best reason why it is not related.

1. Preferred to work in another field 2. Found better paying job in another field 3. Could not find a job in field 4. Worked previously in field, but changed 5. Preferred not to move to new locality 6. Job is temporary while between jobs, enrolled in college, or for summer only. 7. Took job in order to get preferred working hours 8. Did not complete the program or pass the licensing test to become eligible 9. Health problems prevented me from working in the field 10. Other (specify) _____________________________________________

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(36)

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(39)

(40-41)

(38)

5. On the average, how many hours do you work each week? (Do not include overtime.)

_______ hours per week (Q5)

8. What are your present earnings before deductions? (Include commissions)

(Write in using whichever unit the alum mentions. Convert to hourly rate later.)

__ __ __ __ $______.___ per hour $______.___per month ( ÷ [Q5 x 4.33] )(hourly)

$______.___ per week ( ÷ Q5)$______.___annually ( ÷ [Q5 x 52] )

9. In general, how satisfied are you with your present job? Use a 4-point scale, where 1 = very dissatisfied and 4 = very satisfied.

Very Dissatisfied 1 2 3 4 Very Satisfied

8. When did you begin working in your present job?

1. Before entering the college program

2. While enrolled in the college program

3. After leaving the college program

9. What is the location of your primary place of employment?

1. Within the community college district*

2. Outside the community college district, but in Illinois

3. Outside Illinois

(If anyone is uncertain about the district): The Oakton Community College district includes: Des Plaines, Evanston, Glencoe, Glenview, Kenilworth, Lincolnwood, Morton Grove, Niles, Northbrook, Northfield, Park Ridge, Skokie, Wilmette, and Winnetka.

10. Please rate your satisfaction with the following as they pertain to Oakton courses you took

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(44-47)

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(49)

(50)

in your major. Use a 4-point scale, where 1 = very dissatisfied and 4 = very satisfied.

VeryDissatisfied

VerySatisfied

Does not apply

Content of courses in your program……………1 2 3 4 0

Lectures, lab experiences, and group andindividual projects………………………………….. 1 2 3 4

0

Equipment, facilities, and material…………………. 1 2 3 4 0Job preparation……………………………………... 1 2 3 4 0Preparation for further education…………………… 1 2 3 4 0Information on current employment opportunitiesand trends…………………………………………... 1 2 3 4 0

11. Now consider any other courses you took at Oakton outside of your major. On the same 4-point scale (1 = very dissatisfied, 4 = very satisfied), please rate your satisfaction with the following: (If the respondent took NO courses outside their major, circle the 0.)

VeryDissatisfied

VerySatisfied

Does not apply

Content of courses outside your program…………… 1 2 3 4 0Lectures, lab experiences, and group andindividual projects………………………………….. 1 2 3 4

0

Equipment, facilities, and material………………….1 2 3 4 0

Job preparation……………………………………... 1 2 3 4 0Preparation for further education…………………… 1 2 3 4 0

12. On the same 4-point scale, please rate your satisfaction with each of the following offices or services. (If the respondent did not use a particular program or service, circle the 0.)

VeryDissatisfied

VerySatisfied

Did not use

Financial aid services……………………………….. 1 2 3 4 0

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(61)

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Academic advising………………………………….1 2 3 4 0

Career planning……………………………………..1 2 3 4 0

College transfer planning…………………………...1 2 3 4 0

Counseling………………………………………….1 2 3 4 0

Tutoring…………………………………………….1 2 3 4 0

Library/audio visual services……………………….1 2 3 4 0

Student activities…………………………………... 1 2 3 4 0

13. How does instruction in the Accounting program at Oakton compare with instruction at other colleges or universities that you have attended, either before or since your enrollment at Oakton?

Much Worse Much Better Not at Oakton at Oakton Applicable

1 2 3 4 5 0

14. I’m going to read a list of Accounting courses that you may have taken at Oakton. Please tell me how beneficial each of the courses that you have taken has been to your career. Please answer on a 5-point scale, where 1 = not at all beneficial and 5 = very beneficial. If you did not take that course at Oakton, please tell me.

Not at all Beneficia

l

Very Beneficial

Did not Take

(96) Principals of Financial Accounting (ACC 153) 1 2 3 4 5 0(97) Principals of Managerial Accounting (ACC 154) 1 2 3 4 5 0(98) Accounting with Quickbooks (ACC 173) 1 2 3 4 5 0(99) Accounting with Peachtree (ACC 175) 1 2 3 4 5 0(100) Excel for Accounting (ACC 164) 1 2 3 4 5 0(101) Intermediate Accounting I (ACC 241) 1 2 3 4 5 0(102) Intermediate Accounting II (ACC 242) 1 2 3 4 5 0(103) Income Tax for the Individual (ACC 344) 1 2 3 4 5 0

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(104)Income Tax for Corporations, Estates & Trusts (ACC 274) 1 2 3 4 5 0

(105) Accounting Systems and Procedures (ACC 250) 1 2 3 4 5 0(106) Auditing (ACC 260) 1 2 3 4 5 0(107) Advanced Accounting (ACC 266) 1 2 3 4 5 0

15. Did your Oakton courses provide enough info for you to adequately prepare for the CPA exam? If you haven’t taken the exam yet, please indicate how well prepared you feel for the CPA exam because of your Oakton courses.

Not at All Very Well 1 2 3 4 5

15a. Have you taken the CPA exam yet? 1. Yes (continue to 15b)2. No (Skip 15b)

15b. (If yes) Did you pass the CPA exam? 1. Yes 2. No

16. Did you already have a Bachelor’s degree before you enrolled in Oakton’s Accounting program?

1. Yes (continue to 16b)2. No (skip to 17)

16b. (if Yes) What was your major?

17. Please provide the following information if you are employed:

Name of employer:

Your Job Title:

Your Job Duties:

18.Do you have any suggestions for ways that Oakton can improve its Accounting program?

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Thank you for your time!

Baccalaureate Transfer Alumni Survey


Summer 2008 Telephone Survey

Transfer Program Follow-Up

From call list:


Respondent ID: _____________________________________



(127) _____ If you find that a former student is deceased, please enter a code “2” at the left.

Hi ____________________. I am calling on behalf of Oakton Community College. The College is

surveying students formerly enrolled in courses that transfer to 4-year colleges or universities.

Information and insights you have are important to the College as it reviews its programs and services.

Are you currently enrolled in any credit courses at Oakton?

(128) 1 Yes 2 No (STOP if they answer “YES”, and thank them for their time)

We have some questions about your experience at the college that we’d like to ask you. There are no

right or wrong answers. We are interested in your honest opinion. Your privacy will be fully protected.

Responses will be statistically summarized along with those of other former students, and nothing will be

reported that could identify you individually. Is that OK?

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(CIRCLE ONLY ONE RESPONSE) unless otherwise directed

EVERYONE (Questions 1 – 6)1. Which one of the following was your main objective in attending Oakton? (Circle one.)

(14) 1. Take coursework for transfer to another college.2. Explore courses to decide on a career.3. Improve skills needed in my present job.4. Obtain skills needed for entry into a new or different job.5. Take courses for personal interest or self-development.

2. When you first enrolled at Oakton, did you plan to earn an Oakton degree, or only to take courses?

(15) 1. Degree 2. Courses only

3. How successful were you in achieving your objective? Please use a 5-point scale where 1 means “Not at all Successful” and 5 means “Very Successful.”

(16) Not at all VerySuccessful 1 2 3 4 5 Successful

(17) 4. Had you attended another college or university BEFORE coming to Oakton? 1 Yes 2 No

(If “No”, skip to Question 6.)

(18) 5. Had you already earned a bachelor’s degree before you last attended Oakton? 1 Yes 2 No

(19) 6. Did you attend any colleges or universities AFTER leaving Oakton? 1 Yes 2 No

(If “Yes”, continue with Questions 6a, 6b. If “No”, skip to Question 11.)

6a. Which colleges or universities have you attended after leaving Oakton?

6b. Did you GRADUATE (earn a degree) from these colleges/universities?

(For each school mentioned, check column if attended and earned degree. Read back for accuracy. If an “other” school is mentioned, probe for its city, state, country).

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Question 6a Question 6bAttended? Earn Degree?

(20) De Paul University ______ ______(21) De Vry Institute of Technology (in Illinois) ______ ______(22) Illinois State University ______ ______(23) Loyola University ______ ______(24) National-Louis University ______ ______(25) Northeastern Illinois University ______ ______(26) Northern Illinois University ______ ______(27) Roosevelt University ______ ______(28) Southern Illinois University at Carbondale ______ ______(29) University of Illinois at Chicago ______ ______(30) University of Illinois at Urbana-Champaign ______ ______(31) College of DuPage ______ ______(32) College of Lake County ______ ______(33) Harper College ______ ______(34) Wright College of the City Col. of Chicago ______ ______(35-39,40) Other (Name) ____________________________ ______ ______

(Location) ___________________________(41-45,46) Other (Name) ____________________________ ______ ______

(Location) ___________________________

[Data Entry: Please code as follows:1=Attended College/University,

2=Earned Degree at College/University.Please code “other” with 5-digit code for the college/university.]

FOUR-YEAR TRANSFERS ONLY (Questions 7 – 19)

7. Since you transferred, what has been your most recent major?

(Do not read list; circle the best fit for the response.)

1 Business-related (accounting, finance, marketing, management, etc.)

2 Computer-related (computer information systems, computer programming computer science, computerized graphic design, information technology, telecommunications).

For computer engineering, mark “engineering”, # 4

3 Education (early childhood, elementary, secondary, special, etc.)

4 Engineering (chemical, civil, computer, electrical, electronic, mechanical)

5 Health-related (clinical research, medical technology, nursing, physical therapy, pre-dental, pre-medicine, radiology, etc.)

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46 (47-48)

6 Humanities or Fine Arts (art, communications, film, language, literature, music, philosophy, theater; also general liberal arts, cultural studies, etc.)

7 Social or Behavioral Sciences (anthropology, economics, geography, history, political science, pre-law, psychology, sociology, social problem area studies, etc.)

8 Physical Sciences (astronomy, chemistry, environmental sciences, geology, physics, etc.)

9 Biological Sciences (biology, zoology, etc.)

10 Mathematics

11 Other, including undecided: (Please specify) ___________________________)

8. Did you take any science courses at Oakton? 1 Yes (continue to question 8a)2 No (skip to Question 12)

8a. In which of the following areas were your Oakton science courses? (Check all that apply)

Science Area Biology Chemistry Earth Science or Geology Physics

9. Since you transferred from Oakton, how many additional courses at your transfer institution have you taken in the following sciences?

Science Area Number of Courses Biology 0 1 2 3 4+Chemistry 0 1 2 3 4+Earth Science or Geology 0 1 2 3 4+Physics 0 1 2 3 4+

(If all are “0”, skip to Question 11)

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10. I’m going to read you a list of Oakton science courses. If you have taken any of the courses, how well did each prepare you for continued study in that subject area at your transfer institution? Please use a 5-point scale where 1 means “Very Poorly” and 5 means “Very Well”.

Course Sequence Very Poorly

Very Well

Did not take this course

Intro. to Life Science (BIO 101) 1 2 3 4 5 0General College Biology I (BIO 121) 1 2 3 4 5 0General College Biology II (BIO 122) 1 2 3 4 5 0Human Anatomy & Physiology I (BIO 131) 1 2 3 4 5 0Human Anatomy & Physiology II (BIO 132) 1 2 3 4 5 0Microbiology (BIO 151) 1 2 3 4 5 0Introductory Chemistry (CHM 101) 1 2 3 4 5 0Elements of Chemistry (CHM 105) 1 2 3 4 5 0General College Chemistry I (CHM 121) 1 2 3 4 5 0General College Chemistry II (CHM 122) 1 2 3 4 5 0Organic Chemistry I (CHM 221 or 223) 1 2 3 4 5 0Organic Chemistry II (CHM 222 or 224) 1 2 3 4 5 0Applied Physics (PHY 101) 1 2 3 4 5 0College Physics I (PHY 131) 1 2 3 4 5 0College Physics II (PHY 132) 1 2 3 4 5 0General Physics I (PHY 221) 1 2 3 4 5 0General Physics II (PHY 222) 1 2 3 4 5 0Modern Physics (PHY 223) 1 2 3 4 5 0

11. In general, how much did your science coursework at Oakton improve your critical-thinking skills? Please use a 5-point scale where 1 = “Not at all” and 5 = “A Lot”.

None at all 1 2 3 4 5 A lot

12. Were you ever a member of the honors program at Oakton? 1 Yes (continue to question 12a)2 No (skip to Question 13)

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12a. How much influence do you feel that participation in Oakton’s Honors Program had on each of the following aspects of your transfer to a 4-year institution? Please use a 5-point scale where 1 = “Not at all Influential” and 5 = “Very Influential”

Not at All Influential

Very Influential

My ability to transfer to a 4-year institution 1 2 3 4 5

My ability to compete for scholarships and/or other financial aid awards 1 2 3 4 5

My overall academic success at my transfer institution 1 2 3 4 5

12b. What is the greatest strength of Oakton’s Honors Program?

________________________________________________

12c. What is the greatest weakness of Oakton’s Honors Program?

________________________________________________

13. How well did your coursework at Oakton prepare you for the level of work that was expected of you at your transfer institution in each of the following general skills areas?

Very Poorly

Very Well

Does not apply

using math 1 2 3 4 5 0giving presentations 1 2 3 4 5 0writing papers 1 2 3 4 5 0using computers 1 2 3 4 5 0problem-solving 1 2 3 4 5 0teamwork assignments 1 2 3 4 5 0reading textbooks and other assignments 1 2 3 4 5 0taking in-class essay exams 1 2 3 4 5 0take-home essay exams 1 2 3 4 5 0time management 1 2 3 4 5 0note-taking 1 2 3 4 5 0critical thinking 1 2 3 4 5 0

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14. What are some differences in your courses and the work expected of you at Oakton and at your transfer institution?

__________________________________________________________________________

15. How much initial difficulty did you experience, if any, in adjusting to the differences between Oakton

and your transfer institution during your first semester or year at that institution? Please use a 5-point scale where 1 = “None at all” and 5 = “A Lot”.

None at all 1 2 3 4 5 A lot

16. With the benefit of hindsight, is there anything that Oakton could have done to better prepare you for the transition to a 4-year institution?

________________________________________________________________________

17. Is there anything that your transfer institution could have done to better prepare you for the transition to from a community college?

_________________________________________________________________________

18. Does your transfer institution have a class schedule during the final exam week that differs from the class schedule for the rest of the semester?

1 Yes 2 No

19. In the courses that you’ve completed, so far, at your transfer institution, what have been the types of final exams that you have taken? (please mark all that apply)

If answered “Yes” to Question 18 If answered “No” to Question 18 Exam during “finals week”, 1 to 2 hours long In-class exam Exam during “finals week”, 2 to 3 hours long Take-home exam Exam during “finals week”, 3 + hours long No final exam given Final exam during regular class meeting time Other, please specify: Take-home exam Other, please specify:

(Continue if any responses marked in Q19 above, otherwise skip to Question 20)

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19a. In general, how well has your coursework at Oakton prepared you for these types of exams? Please use a 5-point scale where 1 = “Very Poorly” and 5 = “Very Well”.

Very Poorly 1 2 3 4 5 Very Well

19b. Is there anything that Oakton coursework should include to better prepare its transfer students for the types of final exams that they will encounter at their transfer institutions?

EVERYONE (Questions 20 – End)

20. Are you planning to enroll in college, any college, in the coming year? 1 Yes 2 No

21. How satisfied were you with the following services provided by Oakton’s Learning Center. Please use a 5-point scale where 1 means “Very Dissatisfied” and 5 means “Very Satisfied”, or please let me know if you never used that service while at Oakton.

(If student answers “0” to all ratings above, please skip to question 23)

22. Please indicate your level of agreement with each of the following statements regarding the collective impact of any services that you received from the learning center on your academic career. Please use a 5-point scale where 1 means “Strongly Disagree” and 5 means “Strongly Agree”.

“Use of Learning Center services helped me…………”

Strongly Disagree

Strongly Agree

Does Not Apply

become more confident as a student 1 2 3 4 5 0 improve my study habits 1 2 3 4 5 0 set academic goals 1 2 3 4 5 0 understand course content in new ways 1 2 3 4 5 0 become more comfortable working with others 1 2 3 4 5 0 learn about other resources at the college 1 2 3 4 5 0 become more connected to Oakton 1 2 3 4 5 0

Services provided by Oakton’s Learning Center 1 2 3 4 5 0(101)

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Very Dissatisfied

Very Satisfied

Never Used

Testing Center 1 2 3 4 5 0ASSIST (Services for Students with Disabilities) 1 2 3 4 5 0Tutoring 1 2 3 4 5 0TRiO program 1 2 3 4 5 0Study Skills support 1 2 3 4 5 0College 101 (College Success seminar) 1 2 3 4 5 0

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played an important role in my overall success at Oakton

23. Are there any other ways in which the use of Learning Center services impacted your success at Oakton?

________________________________________________________________________

________________________________________________________________________

24. Did you ever participate in any courses or activities sponsored by the Center for the Promotion of Science, Technology, Engineering, and Math (CP-STEM)(Please mark all that apply)

Undergraduate research in STEM fields

A STEM club, such as the physics and engineering club.

Other STEM activities, such as mentoring or peer tutoring

(if yes) Which activity(ies)

25. When you were at Oakton, how connected did you feel to the college? Please rate on a 5-point scale where 1 = ‘Not at all connected’ and 5 = ‘Very connected’.

Not at all VeryConnected 1 2 3 4 5 Connected

25a. Please explain why you felt that level of connectedness?

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26. How well did Oakton College staff members (faculty, administrators, and others) live up to the following values? (This time, please use a 4-point scale where 1 means “Very Poorly” and 4 means “Very Well”.)

Very Poorly

Very Well

Compassion 1 2 3 4Fairness 1 2 3 4Integrity 1 2 3 4Responsibility 1 2 3 4Tolerance 1 2 3 4

27. Was there an especially outstanding person, course, or event at Oakton? Please describe: (Probe)

27a. In particular, was there a certain instructor or course in the sciences that you found to be especially outstanding. Please describe:

28. If you had it to do over, how likely would you be to attend Oakton again? Please use a 7-point scale where 1 means “Very Unlikely” and 7 means “Very Likely.”

Very VeryUnlikely 1 2 3 4 5 6 7 Likely

(Please Say) “Thank you for participating in this survey.Oakton very much appreciates your help.”

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