Propolis Learning Ltd

Brig Hall, Follifoot Lane,Kirkby Overblow, Harrogate. HG3 1HB

T 0044 (0)7887 935206

ruth@propolislearning.comwww.propolislearning.comwww.propolislearning.co.uk

Vets4Pets Foundation Programme

Vets4PetsFoundationProgramme

“The warmth and immediacy of response from Propolis meant that each session had a real measurable impact on my effi cacy and confi dence as a manager and leader.”

12 month leadership and management

programme designed specifi cally for Vets4Pets

including level 5 CMI qualifi cation

What are the benefi ts to completing this programme?

• See results! Applying your learning will bring real business benefi ts.

• Identify ways to do things better

• Learn tools and techniques to manage more effectively

• Share good practice within your organisation

• Hear about good practice from other similar organisations

• Be re-assured that you are on the right track

• Pass on your new knowledge and enthusiasm to your team

• Clarify direction and focus for your team

• Gain a CMI qualifi cation at degree level (level 5) counting towards your CPD

• You shape the programme to your needs – learning is accessible from the workplace and you determine the priorities and the speed at which you progress – with our support!

Who is the programme for?

If you are in a management role, either in the practices or in the support offi ces/operations, this programme is for you. Endorsed by the main board, it has been designed to meet the needs of the business. As the business changes the programme will be adapted and updated keeping it current and relevant to your needs and those of your business. The learning is work based and will take approximately 12 months to complete. If you are in a support or operations role, your line manager must endorse your application.

How much will it cost?

The programme costs £1100 (+ VAT) payable on registration. Cohorts will commence in groups of 10 and work together on elements of the programme.

What do I do next?

Email or call us for an application form or to get further information.

Aim: to provide practising managers and leaders with the necessary skills to improve their business, people and management skills.

Designed specifi cally for Vets4Pets, the programme is tailored to give you the skills, knowledge and confi dence to run a successful business and deal with work related issues. The unique blend of theory and work based practical tasks will give you the confi dence to transfer the learning to your day to day work.

This is affordable management and leadership training delivered via fl exible learning to you in your workplace. Having work-shadowed and coached veterinary experts, Propolis have been commissioned by the Vets4Pets Board to develop a programme in line with the vision and objectives of the business.

Designed for all JVPs, it is also open to support staff and Operations Team members with an expected duration of 12 months. To improve your management skills and gain a management qualifi cation recognised in your sector, contact Ruth Denwood on ruth@propolislearning.com or call 07887 935206

Vets4Pets Foundation Programme

“Vets4Pets have commissioned the design of a Foundation Programme which will equip all Partners with the leadership and management skills to not only manage the business but also grow it through its people. We will see real business results, reduce stress levels and grow each individual business, thereby achieving overall business goals.”

Paul Marshall, Managing Director

These are the 8 units that

you will cover

KnowingMyself

ManagingOthers

BusinessDevelopment

Recruitingfor Success

TeamDevelopment

Planningfor Growth

Handlingit Well

InnovativeLeadership

AimKnowing what you are good at and the

impact you have on the business

Included in this unit• Time Management

• Delegation

• Planning your Future

• Continuous Professional

Development

AimIdentifying your unique style of leadership

and the impact this has on the business

and the people who work for you

Included in this unit• Leadership styles

• Your role as a leader and manager

• Delivering the vision and values

AimThe Grand Finale-an opportunity

to share best practice

Included in this unit• Real life scenarios

• Interactive sessions

• The wow factor!

AimUnderstanding the customer journey and

creating an amazing customer experience

Included in this unit• Promoting your business

• Effective sales and marketing

• Using the brand to your advantage

*This unit has been designed by the

Sales and Marketing Team

AimBuilding a successful team by recruiting

people with the skills and/or potential to

deliver the business goals

Included in this unit• Keeping it legal and fair

• Attracting the right people

• Being confi dent in your decisions

AimSeeking out opportunities to change and

improve the business

Included in this unit• Aligning your business with V4P’s

vision and values

• Understanding the impact of change

• Promoting creativity and innovation

• Measuring success

AimFeeling confi dent to manage those

diffi cult scenarios

Included in this unit• Preventing the situations

happening in the fi rst place

• Strategies for reducing or

avoiding confl ict

• Techniques for stress

management

• Confi dence building

AimAchieving synergy as a team;

allowing each individual to feel

valued and be able to maximise

their potential

Included in this unit• Belbin’s Team Roles

• Adapting your style

• Establishing professional boundaries

• Gaining the respect of your team

Helping Managers achieve their goals and reach their potential

“The leadership and management skills to not only manage the business but also grow it through its people.”