Promoting Investments in

Healthcare Workers

2

National Fund for Workforce Solutions

Registered

Apprenticeships

On-the-Job (OJT)

Training Programs National Fund

Collaboratives

2007-2017

Healthcare-specific

5,000

250+

10,000

5,000

Work-based learning and registered

apprenticeships, in particular, are appropriate and

necessary approaches to bridging skills gaps and

increasing the readiness of new hires and incumbent

workers in healthcare

3

Work-Based Learning in Healthcare

• Clinical education with preceptors

• Internships

• On-the-job training

• Residency programs

• Apprenticeships

• Registered apprenticeships

4

National Healthcare Sector

• Represents 18% of the national economy

• Almost 17M workers employed across the

continuum of care

• 19.8% projected employment growth, 2014-24

• Increasing competition for qualified workers at

all levels

Sources: Centers for Medicare and Medicaid Services, US Department of Labor.

5

National Healthcare Sector

0 100,000 200,000 300,000 400,000 500,000

#20 Medical Secretary

#17 Licensed Practical Nurse

#11 Medical Assistant

#5 Nursing Assistant

#3 Home Health Aide

#2 Registered Nurse

#1 Personal Care Aide

Top 20 Occupations with Most New Jobs 2014-2024

Source: US Department of Labor Bureau of Labor Statistics.

6

National Healthcare Sector

• Surgical technologists

• Medical & clinical lab technicians

• Medical records and health IT

• Radiologic and MRI technicians

• Community health workers

• Pharmacy technicians

Other occupations growing faster or much faster

than average…

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Why are Middle Skill Jobs Hard to fill?

Difficult to find

trained talent

Lack of

sufficient

experience

Lack of work

ethic or ambition

Lack of work

ethic or ambition

Salary too low Location

undesirable

Need to hire over-

educated people

An employer-led network of healthcare leaders

promoting increased employer investment in

frontline worker skill development and career

advancement

9

CareerSTAT: A National Network

Network Members

• Employers from

across the

continuum of care

• Health care industry

partnerships

• Workforce

intermediaries

• Philanthropy

10

Network Offerings

Strategies to make the

case for investment

Peer learning

Employer recognition

Technical assistance

Case studies and best

practices

National leadership

opportunities

Guide to Investing in

Frontline Healthcare Workers

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Investment Standards

Frontline

Healthcare

Worker

Champions

and

Emerging

Champions

Programs and policies that

make learning and

advancement accessible

Scale programs

Collect and use data to achieve

strong outcomes

Sustain programming &

maintain infrastructure

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Integrated Workforce Investments

Workforce

Programs

Infrastructure &

Policies

Data Collection and Impact Analysis

Organizational Priorities

13

Organizational Priorities

Workforce

Availability Employee

Competency&

Advancement

Employee

Engagement

Community

Health

Patient

Experience

Quality

& Safety

14

Employer Best Practices

Programmatic

Best Practices

Organizational

Best Practices

Accessible front line

talent development

programs and

support services

Infrastructure,

resources and

leadership needed to

have the greatest

impact on the business

and employees

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Best Practice: Earn and Learn Models

Core Components

RA

OJT

Paid

Intern

Employer Involvement

Structured On-the-Job Learning

Job-related educational instruction

Compensation

Reward skill development/gains

National occupational certification

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Conditions for Success

1. Senior-level champions

2. Supportive/trained supervisors and managers

3. Supportive HR policies & practices

4. Internal and external supports

5. Workforce development infrastructure

6. Wage progression and career ladders

7. Leveraged resources & partnerships

8. Mechanism to track outcomes and impact

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Champion & Emerging Champions

Using Apprenticeships

Mercy Health,

West Michigan

Norton Health,

Louisville, KY

Fairview Health

Services, MN

Beth Israel Deaconess

Medical Center, Boston

Voluntary League of

Hospitals & Homes, NYC

http://nationalfund.org/careerstat

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Contact Information

FREE

Join the CareerSTAT Network http://nationalfund.org/careerstat

Kelly Aiken Vice President and CareerSTAT Director

National Fund for Workforce Solutions

kaiken@nationalfund.org