Prolific research Company Deck
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Transcript of Prolific research Company Deck
PROLIFIC RESEARCH PRIVATE LIMITEDR e s e a r c h D e f i n e d C r e a t i v e l y
prolificresearch
INDIA
• ASIA
• Australia
• Central America
• Central / Eastern Europe
• Latin America
• North America
• Western Europe
Our PresenceCompany Background
Key Objectives
Overview
• We serve our clients with end to end services for Research where our core competencies are
Survey Programming, Hosting, Data Collection (CATI & Online), Data Cleaning, Data Analysis,
Cross Tabulations & Banners.
• We firmly believe in providing high quality results to our clients.
• We have ability to execute projects on multi mode methodology (CATI, CAPI, & Online)
• We help our Clients to manage their dynamic projects where they have multiple global quotas, CATI,
WAPI and also help in their multilingual projects by centralizing data with the help of centralized
programming and a single online project status report (Online customized reporting link –updated
on real time basis).
As a company our strong focus is to simplify research and give power to our clients of centralized
simplified research management
We have the capability to deliver high quality on most market research initiatives today and also hosts a
list of tools and solutions to enable our client monitor 24x7 live processes. Quality being our prime motto
we ensure that each incident is recorded and is thoroughly audited before it reaches our clients.
Our objective is to serve the industry with high end and high quality services in the space of fieldwork and
tabulation through best pool of talent. Our values and revelations promote us to be one of the best in the
industry.
Our team of analysts and project managers are considered as veteran campaigners for knowledge
process outsourcing because of their vast industry knowledge and exposure.
The list of clients in MRO space and our current relationships with the existing engaged clients helps
us to work as their extension rather than a vendor.
Our quality process guarantee's that no loophole is missed in fulfilling our client's requirements. We have
four levels of quality check before any component of work is delivered to the client. We take complete
responsibility of our work.
We believe that the clients are owners of their independent projects and have all the rights to barge in to
the most micro level to understand what exactly is happening on the project. We welcome and facilitate
our clients to monitor all aspect of their projects live through our multiple tools.
Prolific Research is a specialist research firm with a focus on International Research Management; the
company is engaged in providing services which involve survey programming, hosting, and data
collection following various methodologies (Primary Research & Secondary Research).
• We conduct research across all global regions, in over 70 countries around the world.
• We firmly believe research excellence and value should go hand in hand
• We are totally an independent research agency.
• Prolific Research Private Limited is an ISO 9001:2008 Quality Management Certified Company.
INDIA
• ASIA
• Australia
• Central America
• Central / Eastern Europe
• Latin America
• North America
• Western Europe
Our PresenceCompany Background
Key Objectives
Overview
• We serve our clients with end to end services for Research where our core competencies are
Survey Programming, Hosting, Data Collection (CATI & Online), Data Cleaning, Data Analysis,
Cross Tabulations & Banners.
• We firmly believe in providing high quality results to our clients.
• We have ability to execute projects on multi mode methodology (CATI, CAPI, & Online)
• We help our Clients to manage their dynamic projects where they have multiple global quotas, CATI,
WAPI and also help in their multilingual projects by centralizing data with the help of centralized
programming and a single online project status report (Online customized reporting link –updated
on real time basis).
As a company our strong focus is to simplify research and give power to our clients of centralized
simplified research management
We have the capability to deliver high quality on most market research initiatives today and also hosts a
list of tools and solutions to enable our client monitor 24x7 live processes. Quality being our prime motto
we ensure that each incident is recorded and is thoroughly audited before it reaches our clients.
Our objective is to serve the industry with high end and high quality services in the space of fieldwork and
tabulation through best pool of talent. Our values and revelations promote us to be one of the best in the
industry.
Our team of analysts and project managers are considered as veteran campaigners for knowledge
process outsourcing because of their vast industry knowledge and exposure.
The list of clients in MRO space and our current relationships with the existing engaged clients helps
us to work as their extension rather than a vendor.
Our quality process guarantee's that no loophole is missed in fulfilling our client's requirements. We have
four levels of quality check before any component of work is delivered to the client. We take complete
responsibility of our work.
We believe that the clients are owners of their independent projects and have all the rights to barge in to
the most micro level to understand what exactly is happening on the project. We welcome and facilitate
our clients to monitor all aspect of their projects live through our multiple tools.
Prolific Research is a specialist research firm with a focus on International Research Management; the
company is engaged in providing services which involve survey programming, hosting, and data
collection following various methodologies (Primary Research & Secondary Research).
• We conduct research across all global regions, in over 70 countries around the world.
• We firmly believe research excellence and value should go hand in hand
• We are totally an independent research agency.
• Prolific Research Private Limited is an ISO 9001:2008 Quality Management Certified Company.
• Automobile
• Information Technology
• Healthcare & Pharma.
• Consumer Packaged Goods
• Banks, Financial Institutes & Insurance
• Media & Communication
• Social Network
• Public Sector / Government
• Manufacturing
• Business Services & Consumer Services
Verticals / Industries We Work For
• Business to Business Research
• Awareness/Usage & Brand Perception Studies
• Consumer Research
• Customer and Employee Satisfaction Studies
• Tracking Studies
• Benchmarking Studies
• Product Research
• Market Segmentation Studies
• Political Polls
• Media & Communication
• Social Network
• Public Sector / Government
• Manufacturing
• Business Services & Consumer Services
Research Solutions
• We observe strict confidentiality in regards to individual client identities –this is our standard
approach
• We work with clients with particular profile, where we can add value and compliment their
business
Client Profile
Transparency
GlobalExposure
TopProfessionals
ClientExtension
QUALITY
• We have a team of Skilful and experience
professionals.
• We work on most advanced technology
platforms which enables our clients to take
maximum benefits.
• Captive CATI center to support multi
mode studies.
• Unprecedented redundancy (99.9%
uptime)
• Adherence to Esomar, MRSI and other
research bodies
• High Data security on all assignments that
we undertake.
Keyfacts Focus
• Prolific Research, is incorporated to facilitate our clients with top class and high end Market Research
services.
• We are research management firm with an expertise to execute our clients 'Research Agendas'
Effectively, we provide the research back end and our clients focus on the front end.
• We are not a full service firm. We do not intend to reproduce the domain expertise of our clients –we
complement.
• Our aim is to provide worlds best quality research management capability at the most affordable
prices and we are consciously building this research management expertise in emerging markets to
provide cost effectiveness.
• The company encompasses group of people with varied experiences and high intensity to
demonstrate their skills in this space. Our motto is to provide cost effective solutions to our clients.
• Project Management
• Project Documentation
• Programming & Hosting
• Data Collection: Primary Research
• Data Collection: Secondary Research
• Data Collection: Online Research
• Quality Management
• Data Analysis & Deliverables
At Prolific Research we want to ensure that we have the best approach to our client projects so that they
don't end up paying more for what they deserve and also at the same time, we also want to ensure that
we are able to cater each aspect of the business as a whole and as a part while not compromising on
service levels and quality.
Key Work Groups at Prolific Research
Research Model
Outlook Towards Research
• Automobile
• Information Technology
• Healthcare & Pharma.
• Consumer Packaged Goods
• Banks, Financial Institutes & Insurance
• Media & Communication
• Social Network
• Public Sector / Government
• Manufacturing
• Business Services & Consumer Services
Verticals / Industries We Work For
• Business to Business Research
• Awareness/Usage & Brand Perception Studies
• Consumer Research
• Customer and Employee Satisfaction Studies
• Tracking Studies
• Benchmarking Studies
• Product Research
• Market Segmentation Studies
• Political Polls
• Media & Communication
• Social Network
• Public Sector / Government
• Manufacturing
• Business Services & Consumer Services
Research Solutions
• We observe strict confidentiality in regards to individual client identities –this is our standard
approach
• We work with clients with particular profile, where we can add value and compliment their
business
Client Profile
Transparency
GlobalExposure
TopProfessionals
ClientExtension
QUALITY
• We have a team of Skilful and experience
professionals.
• We work on most advanced technology
platforms which enables our clients to take
maximum benefits.
• Captive CATI center to support multi
mode studies.
• Unprecedented redundancy (99.9%
uptime)
• Adherence to Esomar, MRSI and other
research bodies
• High Data security on all assignments that
we undertake.
Keyfacts Focus
• Prolific Research, is incorporated to facilitate our clients with top class and high end Market Research
services.
• We are research management firm with an expertise to execute our clients 'Research Agendas'
Effectively, we provide the research back end and our clients focus on the front end.
• We are not a full service firm. We do not intend to reproduce the domain expertise of our clients –we
complement.
• Our aim is to provide worlds best quality research management capability at the most affordable
prices and we are consciously building this research management expertise in emerging markets to
provide cost effectiveness.
• The company encompasses group of people with varied experiences and high intensity to
demonstrate their skills in this space. Our motto is to provide cost effective solutions to our clients.
• Project Management
• Project Documentation
• Programming & Hosting
• Data Collection: Primary Research
• Data Collection: Secondary Research
• Data Collection: Online Research
• Quality Management
• Data Analysis & Deliverables
At Prolific Research we want to ensure that we have the best approach to our client projects so that they
don't end up paying more for what they deserve and also at the same time, we also want to ensure that
we are able to cater each aspect of the business as a whole and as a part while not compromising on
service levels and quality.
Key Work Groups at Prolific Research
Research Model
Outlook Towards Research
Our Research Operations work 24 Hours a Day over 3 Shifts Covering Asia Pacific, Europe, and Americas.
Preforming critical function in supervising the research process to ensure all workgroups are working
together effectively.
Project Managers are responsible for Client and Supplier Liaisons.
Essential to our research model of selecting and managing the appropriate mix of resources from
amongst our in‐house employees, in country vendor partners, and specialist translation, panel and
sample providers.
At Prolific Research, our team strives to relieve companies from the time‐consuming hassles involved in
managing the multi‐step complexities involved in research operations. We assist our clients with all
operational aspects of Project from scripting, hosting to creating Cross Tabulations and Banners. Our only
objective is to provide cost effectiveness to our clients with optimum quality results.
ACT
EVALUATEREVIEW
PLAN
IMPROVE
Project Management
Key Role of Project Management Team• Translate the Final questionnaire
• Manage the Survey Programming and Hosting of the Project
• Manage right resource allocation for the project
• Arrange for sample data base for the Project
• Manage quota requirements of the Project
• Interact with clients on regular intervals and assist them with Interim data deliverables as per their
requirements
• Manage the Data Processing, Tabulations and Banners
Responsible for ensuring that all documents including RFQs, proposals, costing estimates,
questionnaires, questionnaire review etc. are produced according to our internal standards and that
usage of our project management system is consistent and effective.
Responsible for ensuring that every step in the research process is accompanied by appropriate
documentation to ensure clarity and transparency across all workgroups and time zone shifts.
Project Documentation
• To review all project requirements and understanding them well
• To write research proposals and sharing cost estimates with the client as per their requirements.
• To reproduce all the documents to standard format and sharing it within intra departments.
• To ensure all the updates on the project received for revisions on the questionnaire or others is
shared within the team on real time basis
• To identify correct methodology and time frame requirements on a project
Key Role of Project Documentation Team
Our Research Operations work 24 Hours a Day over 3 Shifts Covering Asia Pacific, Europe, and Americas.
Preforming critical function in supervising the research process to ensure all workgroups are working
together effectively.
Project Managers are responsible for Client and Supplier Liaisons.
Essential to our research model of selecting and managing the appropriate mix of resources from
amongst our in‐house employees, in country vendor partners, and specialist translation, panel and
sample providers.
At Prolific Research, our team strives to relieve companies from the time‐consuming hassles involved in
managing the multi‐step complexities involved in research operations. We assist our clients with all
operational aspects of Project from scripting, hosting to creating Cross Tabulations and Banners. Our only
objective is to provide cost effectiveness to our clients with optimum quality results.
ACT
EVALUATEREVIEW
PLAN
IMPROVE
Project Management
Key Role of Project Management Team• Translate the Final questionnaire
• Manage the Survey Programming and Hosting of the Project
• Manage right resource allocation for the project
• Arrange for sample data base for the Project
• Manage quota requirements of the Project
• Interact with clients on regular intervals and assist them with Interim data deliverables as per their
requirements
• Manage the Data Processing, Tabulations and Banners
Responsible for ensuring that all documents including RFQs, proposals, costing estimates,
questionnaires, questionnaire review etc. are produced according to our internal standards and that
usage of our project management system is consistent and effective.
Responsible for ensuring that every step in the research process is accompanied by appropriate
documentation to ensure clarity and transparency across all workgroups and time zone shifts.
Project Documentation
• To review all project requirements and understanding them well
• To write research proposals and sharing cost estimates with the client as per their requirements.
• To reproduce all the documents to standard format and sharing it within intra departments.
• To ensure all the updates on the project received for revisions on the questionnaire or others is
shared within the team on real time basis
• To identify correct methodology and time frame requirements on a project
Key Role of Project Documentation Team
We provide world‐class data collection services that delivers actionable insight and industry perspective
on the critical decisions our clients are required to make.
• Strong Project Management team to back Primary Research Operations team 24*7
• Imperative focus on Quality and Training
• Stringent Data Security Measures
• Composition of team with average 2+ years in Market Research and hands on data collection
methods
• Good domain knowledge and probing skills
• Ability to conduct in depth qualitative interviews
Data Collection ‐ Primary Research
• 50 + Full time Interviewers
• We have completed more than 46000 Business Interviews
• Experience of more than 27000 Consumer Interviews
• Covered all major countries and continents Globally
• Ability to conduct research across different functions, job titles and industries in B2B space and
different market segments of B2C.
Our Strength
Capabiliies• Large pool of B2B and B2C Database with over 15 million executive and 50 million Consumers
• In house CATI Programming team for live support
• Real time data access can be shared with the client if required
• Reporting links customized and programmed as per the requirements of the clients.
The team is expertly skilled in finding the most relevant information from the infinite data available on
public and private portals.
Our team is adept at gaining value from various sources of information and presenting the same as per
the client requirements.
Preparing company profiles / company trees as per the requirements
Constantly upgrading and updating contact list of English and non‐English markets
Enhancing the calling database / panelist for supporting our primary research team, this directly impacts
the timelines and success rate of each research agenda.
Data Collection ‐ Secondary Research
• To understand the requirements of the research and execute the agenda accordingly
• To share regular updates and get regular feedback to ensure the approach is correct
• To work under strict and stringent timelines ensuring all the delivery are on time with the expected
quality
• To conduct regular random quality checks on data collected by primary research team and validate it
with external sources.
• To work in sync with the primary research team and providing them the necessary information from
the database and the panel
Key Role of Secondary Research
We provide world‐class data collection services that delivers actionable insight and industry perspective
on the critical decisions our clients are required to make.
• Strong Project Management team to back Primary Research Operations team 24*7
• Imperative focus on Quality and Training
• Stringent Data Security Measures
• Composition of team with average 2+ years in Market Research and hands on data collection
methods
• Good domain knowledge and probing skills
• Ability to conduct in depth qualitative interviews
Data Collection ‐ Primary Research
• 50 + Full time Interviewers
• We have completed more than 46000 Business Interviews
• Experience of more than 27000 Consumer Interviews
• Covered all major countries and continents Globally
• Ability to conduct research across different functions, job titles and industries in B2B space and
different market segments of B2C.
Our Strength
Capabiliies• Large pool of B2B and B2C Database with over 15 million executive and 50 million Consumers
• In house CATI Programming team for live support
• Real time data access can be shared with the client if required
• Reporting links customized and programmed as per the requirements of the clients.
The team is expertly skilled in finding the most relevant information from the infinite data available on
public and private portals.
Our team is adept at gaining value from various sources of information and presenting the same as per
the client requirements.
Preparing company profiles / company trees as per the requirements
Constantly upgrading and updating contact list of English and non‐English markets
Enhancing the calling database / panelist for supporting our primary research team, this directly impacts
the timelines and success rate of each research agenda.
Data Collection ‐ Secondary Research
• To understand the requirements of the research and execute the agenda accordingly
• To share regular updates and get regular feedback to ensure the approach is correct
• To work under strict and stringent timelines ensuring all the delivery are on time with the expected
quality
• To conduct regular random quality checks on data collected by primary research team and validate it
with external sources.
• To work in sync with the primary research team and providing them the necessary information from
the database and the panel
Key Role of Secondary Research
Quality Management ‐ Work Flow
VOICE RECORDS REPOSITARY
IN HOUSECATI
CLIENTCATI
DATAWAREHOUSE
DATA ACCESSAVAILABLE
VOICE QUALITYTEAM
MAPPING VOICERECORDS TO
INTERVIEW DATA
APPROVEDINTERVIEWS
VOICE RECORDS
APPROVEDINTERVIEWS
DATA
PENDINGCASES
REJECTEDINTERVIEWS
MAPPING VOICERECORDS TOSCREENERS
REJECTEDINTERVIEWS
RAISING FLAGS TO THE CLIENT
APPROVEDINTERVIEWS
VOICE RECORDS
DELIVERY
REPORTINGDATA CLEANSING
DATA FORMATTINGTABULATIONS
DELIVERY
VOICE QUALITYTEAM
NO
DATATEAM
OPS.TEAM
SCRAPPEDDATA
YES
WEB SERVERDATABASE WAREHOUSE
ONLINESURVEYS
SURVEYVALIDATION
TEAM
SURVEYDEMOGRAPHICS
AVAILABLE
NO YES
SPEEDERS CHEATERQUESTIONS STRAIGHT
LINERS STANDARDDEVIATION IP MAPPING
SAMPLE CALL‐BACKS
REJECTEDDATA
SCRAPPEDDATA
APPROVEDDATA
DELIVERY
REJECTEDDATA
APPROVEDDATA
SCRAPPEDDATA
DELIVERY
Quality Management ‐ Work Flow
VOICE RECORDS REPOSITARY
IN HOUSECATI
CLIENTCATI
DATAWAREHOUSE
DATA ACCESSAVAILABLE
VOICE QUALITYTEAM
MAPPING VOICERECORDS TO
INTERVIEW DATA
APPROVEDINTERVIEWS
VOICE RECORDS
APPROVEDINTERVIEWS
DATA
PENDINGCASES
REJECTEDINTERVIEWS
MAPPING VOICERECORDS TOSCREENERS
REJECTEDINTERVIEWS
RAISING FLAGS TO THE CLIENT
APPROVEDINTERVIEWS
VOICE RECORDS
DELIVERY
REPORTINGDATA CLEANSING
DATA FORMATTINGTABULATIONS
DELIVERY
VOICE QUALITYTEAM
NO
DATATEAM
OPS.TEAM
SCRAPPEDDATA
YES
WEB SERVERDATABASE WAREHOUSE
ONLINESURVEYS
SURVEYVALIDATION
TEAM
SURVEYDEMOGRAPHICS
AVAILABLE
NO YES
SPEEDERS CHEATERQUESTIONS STRAIGHT
LINERS STANDARDDEVIATION IP MAPPING
SAMPLE CALL‐BACKS
REJECTEDDATA
SCRAPPEDDATA
APPROVEDDATA
DELIVERY
REJECTEDDATA
APPROVEDDATA
SCRAPPEDDATA
DELIVERY
Programming & HostingOperates 24 hours a day over 3 shifts covering APAC, Europe and Americas.
Responsible for centralized programming on global basis for all projects – we do not outsource any
programming requirements.
Our programming team is well equipped with various programming tools available our proficiency is to
influence our know‐how to meet your programming needs, whether a budget friendly or a specific
language solution.
Our programmers are qualified in using Java Script, ASP and programming surveys in Flash and are
proficient at handling survey design to ensure the respondent is affianced.
We have the ability to program complex multi‐lingual studies and questionnaires. Some of our features
includes:
• Save‐and‐return functionality
• Table of Contents organization of multiple survey sections or parts
• Highly customized error messaging
• Rolling back of incomplete surveys
• Scripting conjoint and discrete choice modeling researches, online advertising testing and virtual
shelf testing
• Transfer of data into our Real Time Reporting Optimizer
• Advanced quota settings
• In‐house team of experienced programmers
• Experience of programming online surveys on various tools
• Experienced in handling complex branching, piping, randomization etc.
• Ability to support audio/video and flash programming
• Supports translation and programming of almost all languages
• Ability to manage quotas with any complexity
• Secure and dynamic hosting infrastructure
• Ability to host several thousand surveys simultaneously
• Real time data access to clients
• We have a large pool of panel providers globally
• Access to millions of B2C, B2B and healthcare panels
• Strong quality measures for to ensure qualified respondents and quality data
Data Collection ‐ Online Research
Programming & HostingOperates 24 hours a day over 3 shifts covering APAC, Europe and Americas.
Responsible for centralized programming on global basis for all projects – we do not outsource any
programming requirements.
Our programming team is well equipped with various programming tools available our proficiency is to
influence our know‐how to meet your programming needs, whether a budget friendly or a specific
language solution.
Our programmers are qualified in using Java Script, ASP and programming surveys in Flash and are
proficient at handling survey design to ensure the respondent is affianced.
We have the ability to program complex multi‐lingual studies and questionnaires. Some of our features
includes:
• Save‐and‐return functionality
• Table of Contents organization of multiple survey sections or parts
• Highly customized error messaging
• Rolling back of incomplete surveys
• Scripting conjoint and discrete choice modeling researches, online advertising testing and virtual
shelf testing
• Transfer of data into our Real Time Reporting Optimizer
• Advanced quota settings
• In‐house team of experienced programmers
• Experience of programming online surveys on various tools
• Experienced in handling complex branching, piping, randomization etc.
• Ability to support audio/video and flash programming
• Supports translation and programming of almost all languages
• Ability to manage quotas with any complexity
• Secure and dynamic hosting infrastructure
• Ability to host several thousand surveys simultaneously
• Real time data access to clients
• We have a large pool of panel providers globally
• Access to millions of B2C, B2B and healthcare panels
• Strong quality measures for to ensure qualified respondents and quality data
Data Collection ‐ Online Research
• We are ISO 9001:2008 Quality Management Systems Certified Company
• Dedicated quality team and quality personnel for each project
• Continuous monitoring and feedback mechanism
• Logic Checks
• Piping, looping, content check, randomization
• Question flow and structure
• Layout review
• Back end data capture checks
Quality Management
Key Role of Quality Management Team• Responsible for voice quality and monitoring of primary research interviewing standards and
techniques.
• Actively involved in recruitment of new staff members for our primary research workgroup.
• Interacts with clients to provide recordings and raise queries on how to handle particular issues in a
questionnaire from a technique and quality
• Responsible for receiving client feedback and implementing the same within the primary research
workgroup.
• We pursue an integrated research approach which ensures that analysis and reporting requirements
are very important and is given due weightage at all stages of the research process.
• We understand that critical phases of analysis occur during data collection and during the
clarification and finalisation of the dataset. We run customised cases for data checking, integrity
testing and quality control procedures as per the checklists which are internally designed.
Validations, two way translations, and open ended coding are standard features of our services
• Our analysis and reporting techniques include the production of cross tabulations, selection and
application of appropriate advanced quantitative and statistical tests, creation of a full range of
charts, and report writing.
• We have the data analysis and reporting expertise to understand and present what the research
means ‐to identify critical insights and communicate research implications to our clients.
Data Analysis & Deliverables
• Operates 24 hours a day over 3 shifts covering APAC, Europe and Americas.
• Responsible for ensuring that project data deliverables conform to client standards
• Develop data maps, or review client data maps
• Run test data on finalized programming before field launch.
• Run daily data integrity testing on all data from all markets for each project when in field.
• Produce final files and any cross‐tabulations or banners required.
Key Role of Data Analysis & Deliverables
• We are ISO 9001:2008 Quality Management Systems Certified Company
• Dedicated quality team and quality personnel for each project
• Continuous monitoring and feedback mechanism
• Logic Checks
• Piping, looping, content check, randomization
• Question flow and structure
• Layout review
• Back end data capture checks
Quality Management
Key Role of Quality Management Team• Responsible for voice quality and monitoring of primary research interviewing standards and
techniques.
• Actively involved in recruitment of new staff members for our primary research workgroup.
• Interacts with clients to provide recordings and raise queries on how to handle particular issues in a
questionnaire from a technique and quality
• Responsible for receiving client feedback and implementing the same within the primary research
workgroup.
• We pursue an integrated research approach which ensures that analysis and reporting requirements
are very important and is given due weightage at all stages of the research process.
• We understand that critical phases of analysis occur during data collection and during the
clarification and finalisation of the dataset. We run customised cases for data checking, integrity
testing and quality control procedures as per the checklists which are internally designed.
Validations, two way translations, and open ended coding are standard features of our services
• Our analysis and reporting techniques include the production of cross tabulations, selection and
application of appropriate advanced quantitative and statistical tests, creation of a full range of
charts, and report writing.
• We have the data analysis and reporting expertise to understand and present what the research
means ‐to identify critical insights and communicate research implications to our clients.
Data Analysis & Deliverables
• Operates 24 hours a day over 3 shifts covering APAC, Europe and Americas.
• Responsible for ensuring that project data deliverables conform to client standards
• Develop data maps, or review client data maps
• Run test data on finalized programming before field launch.
• Run daily data integrity testing on all data from all markets for each project when in field.
• Produce final files and any cross‐tabulations or banners required.
Key Role of Data Analysis & Deliverables
• Dedicated IPPBX for calling
• Dedicated DELL high end servers abiding to the regulations from DOT.
• Dedicated Fully automatic recording server for Domestic and International Projects
• Sonic wall (DELL) network security and content filter for data security and prevention from external
internet threats.
• CISCO switches and CAT 6i networking to ensure seamless connectivity.
• DELL PCs with Linux operating system with optimum station performance with no treats from
Antivirus and complete measures can be deployed for data security.
• CISCO IP Phones with noise reduction and cancellation which provides best voice clarity.
Key Highlights
• State of the art technology, with top quality software systems, advanced programming technologies
and service delivery environments
• Improvised database management applications and solutions
• Advanced infrastructure to help clients with customized services and solutions catering to diverse
business and performance needs
• Data centre with latest technology, designed with carrier‐grade redundant connectivity, power
backup, safety, security, and monitoring systems.
• Licensed software suites, integrated application packages, programming environments, technology
development platforms to offer software services, application development support and KPO
services to diverse clients.
Architecture ‐ Technical Data Centre Study ‐ Case : IResearch objectives/ project scope
Study was focused on understanding the end users major challenges in their data centers and with data
center transformation as well as what kind of changes they are undertaking and why, and also why they
may not be making data center changes.
Sample size
N=600 interviews (100 interviews/country)
Fieldwork
Data collection was done across the following countries using CATI methodology.
The entire scope of 600 interviews was completed and delivered as per client expectation in 7 business
weeks. This included programming, fieldwork and final deliverables.
The data was delivered in the SPSS format along with Cross Tabulations and Banners
Coverage of Research• United States
• United Kingdom
• Australia
• India
• China
• France
Target AudienceThe targeted respondents had to be knowledgeable about data center projects, project priorities, and
basic strategies for their data centers, but also familiar with the company's overall data center
demographics. All respondents targeted were from Companies with an employee size of 1000+.
• Manager Information Technology
• Director Information Technology
• Chief Information Officer
• Dedicated IPPBX for calling
• Dedicated DELL high end servers abiding to the regulations from DOT.
• Dedicated Fully automatic recording server for Domestic and International Projects
• Sonic wall (DELL) network security and content filter for data security and prevention from external
internet threats.
• CISCO switches and CAT 6i networking to ensure seamless connectivity.
• DELL PCs with Linux operating system with optimum station performance with no treats from
Antivirus and complete measures can be deployed for data security.
• CISCO IP Phones with noise reduction and cancellation which provides best voice clarity.
Key Highlights
• State of the art technology, with top quality software systems, advanced programming technologies
and service delivery environments
• Improvised database management applications and solutions
• Advanced infrastructure to help clients with customized services and solutions catering to diverse
business and performance needs
• Data centre with latest technology, designed with carrier‐grade redundant connectivity, power
backup, safety, security, and monitoring systems.
• Licensed software suites, integrated application packages, programming environments, technology
development platforms to offer software services, application development support and KPO
services to diverse clients.
Architecture ‐ Technical Data Centre Study ‐ Case : IResearch objectives/ project scope
Study was focused on understanding the end users major challenges in their data centers and with data
center transformation as well as what kind of changes they are undertaking and why, and also why they
may not be making data center changes.
Sample size
N=600 interviews (100 interviews/country)
Fieldwork
Data collection was done across the following countries using CATI methodology.
The entire scope of 600 interviews was completed and delivered as per client expectation in 7 business
weeks. This included programming, fieldwork and final deliverables.
The data was delivered in the SPSS format along with Cross Tabulations and Banners
Coverage of Research• United States
• United Kingdom
• Australia
• India
• China
• France
Target AudienceThe targeted respondents had to be knowledgeable about data center projects, project priorities, and
basic strategies for their data centers, but also familiar with the company's overall data center
demographics. All respondents targeted were from Companies with an employee size of 1000+.
• Manager Information Technology
• Director Information Technology
• Chief Information Officer
Research objectives/ project scope:
To understand the demands of companies who are using ESP's (External Service Providers) to fulfil their
demands against IT infrastructure, procurement, storage etc.
Sample size:
N=600 interviews (100 interviews/country)
Fieldwork:
Data collection was done across the following countries using CATI methodology.
The entire scope of 600 interviews was completed and delivered as per client expectation in 8 business
weeks. This included programming, fieldwork and final deliverables.
The data was delivered in the SPSS format.
• United States
• United Kingdom
• Australia
• India
• Germany
• France
Coverage of Research
The targeted respondents had to be knowledgeable ESPs, and basic strategies for the same, but also
familiar with the company's overall IT demographics.
• Manager Information Technology
• Director Information Technology
• Chief Information Officer
Target Audience
IT Sourcing Study ‐ Case : IIResearch objectives/ project scope:
Study was focused to evaluate the satisfaction of the end‐users and principal drivers with car
owners and to determine the support expected from the car dealers and distributors
Sample size:
N=5500 Interviews
Fieldwork:
Data collection was done across the following countries using CATI methodology.
The assignment was completed and delivered as per client expectation in 12 business weeks.
This included programming, fieldwork and final deliverables in SPSS with Cross Tabulations.
Coverage of Research• New Zealand
• Australia
• Philippines
• South Africa
• United Kingdom
• Austria
• Sweden
• Germany
• France
• Netherland
• Belgium
Target Audience• Male / Female
• Customers of the Client
• 18 years and above
Customer Satisfaction Study – Case : III
Research objectives/ project scope:
To understand the demands of companies who are using ESP's (External Service Providers) to fulfil their
demands against IT infrastructure, procurement, storage etc.
Sample size:
N=600 interviews (100 interviews/country)
Fieldwork:
Data collection was done across the following countries using CATI methodology.
The entire scope of 600 interviews was completed and delivered as per client expectation in 8 business
weeks. This included programming, fieldwork and final deliverables.
The data was delivered in the SPSS format.
• United States
• United Kingdom
• Australia
• India
• Germany
• France
Coverage of Research
The targeted respondents had to be knowledgeable ESPs, and basic strategies for the same, but also
familiar with the company's overall IT demographics.
• Manager Information Technology
• Director Information Technology
• Chief Information Officer
Target Audience
IT Sourcing Study ‐ Case : IIResearch objectives/ project scope:
Study was focused to evaluate the satisfaction of the end‐users and principal drivers with car
owners and to determine the support expected from the car dealers and distributors
Sample size:
N=5500 Interviews
Fieldwork:
Data collection was done across the following countries using CATI methodology.
The assignment was completed and delivered as per client expectation in 12 business weeks.
This included programming, fieldwork and final deliverables in SPSS with Cross Tabulations.
Coverage of Research• New Zealand
• Australia
• Philippines
• South Africa
• United Kingdom
• Austria
• Sweden
• Germany
• France
• Netherland
• Belgium
Target Audience• Male / Female
• Customers of the Client
• 18 years and above
Customer Satisfaction Study – Case : III
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