Project Risk and Procurement Management Final Assignment ...Project Risk and Procurement Management...
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Project Risk and Procurement Management – Final Assignment 06/11/2015
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Student ID NO. @00439663
Module Name
Class #1652 – UoS-PRaPM – [UoS] Project Risk and Procurement Management
Assignment Title
The Foodelity Procurement and Supply Chain Management Report
Assignment deadline: 06 Nov 2015, 17:00 (Zurich Time)
Effective word count: 3187 (deviation from 3000 = 6.2%) This word count is done by excluding:
Abstract
Module names
Titles
Indexes and front-page information
Bibliography
Appendix text
I confirm I have read the University regulations on plagiarism and that this assignment is
my own work.
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1 Abstract
Foodelity is an organization specialized in assembling food supplies into products it
delivers to retailers. For Foodelity production includes a complex procurement and
supply chain collaboration with Greek food suppliers and supervisory governmental
institutions. This research investigated whether the supply chain management strategy
of Foodelity is still valid as a result of the financial crisis that threw Greece in a state of
financial, political, social and economic flux.
Before procurement and supply chain management risks could be analyzed this report
started with a literature review to place these risks in the right context. It is based on a
wide range of sources from business reports, industry research and scientific data.
The conclusion that can be drawn from this research is that the instability of Greece
based on the financial crisis, has made the contractual terms of Foodelity with Greek
organizations and governmental institutions obsolete and even dangerous for its own
existence.
This conclusion is succeeded with the obvious interpretation that Foodelity must turn the
wheel of fortune or face the facts of critical supply chain management risks if it
continues to walk on the same economic road as Greece. A natural follow-up of this
interpretation is the conclusive statement that Foodelity would act wisely if future
procurement and supply chain management strategies excluded Greek organizations
and governmental institutions.
In this study several recommendations are made about redefining the supply chain
management strategies of Foodelity within her partnership with Greece. This also
includes the need for a shift in focus towards other possible partners in different
locations around the world. There is a direct and urgent need that Foodelity creates new
global partnerships with promising sustainable supply chain management strategies
based on healthy foundations. The final conclusion described in this report is that
Greece is unable to support such a foundation.
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Contents
1 Abstract .......................................................................................................................................... 2
2 Introduction .................................................................................................................................... 4
3 Findings ......................................................................................................................................... 5
3.1 Purchasing & Procurement ................................................................................................... 5
3.1.1 Purchasing...................................................................................................................... 5
3.1.2 Procurement ................................................................................................................... 5
3.1.3 Purchasing and Change ................................................................................................ 6
3.1.4 Purchasing Relationships.............................................................................................. 6
3.1.5 Purchasing within Supply Chain Management............................................................ 7
3.1.6 Purchasing & Procurement risks for Foodelity ............................................................ 7
3.1.7 Managing purchasing & procurement risks ................................................................. 8
3.2 Sustainability .......................................................................................................................... 9
3.2.1 Sustainable Procurement .............................................................................................. 9
3.2.2 Sustainability risks for Foodelity ................................................................................. 10
3.2.3 Managing sustainability risks ...................................................................................... 10
3.3 Supply Chain Management ................................................................................................ 11
3.3.1 Supply Chain Management......................................................................................... 11
3.3.2 Sustainable Supply Chain Management.................................................................... 11
3.3.3 Supply Chain management risks for Foodelity.......................................................... 12
3.3.4 Managing supply chain risks ....................................................................................... 12
4 Strengths and Limitations ........................................................................................................... 14
5 Conclusion and recommendations ............................................................................................ 14
6 Bibliography ................................................................................................................................. 16
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2 Introduction
Foodelity is doing business with Greece on the food market. It buys its food materials
almost exclusively from Greece to be processed in their own products. The CEO of
Foodelity is worried about its purchasing, procurement and supply chain management
strategies because of the disputable economic position of Greece.
Also the sustainability of this relationship is questionable and under high pressure.
Foodelity wants to identify the risks and possibilities to change the procurement and
supply chain management strategy with Greece. Foodelity wants to make its position
more sustainable than Greece is probably able to offer. More variety with multiple
suppliers seems to be advisable.
The goal of this report is to offer information to Foodelity about the related topics of
purchasing, procurement, supply chain management and sustainability with the risks
involved. Major risk elements that need to be considered for ensuring the success of the
procurement and supply chain management strategy of Foodelity needs to be identified
and considered. This brief study only analyzed the possible risks of the current
relationship with Greece and its relevance to the procurement and supply chain
management strategies of Foodelity, where sustainability plays an important role. Other
procurement and supply chain management issues not related to Greece are out of
scope.
During this research, two main areas were analyzed which could be beneficial for
Foodelity. These are - the possible risks that could arise and - the management of these
risks related to procurement and supply chain management strategies and
sustainability. Data for this research comes from literature review related to purchasing,
procurement, sustainability and supply chain management. Industry research and local
government reports were used to analyze the relevant economic situation of Greece
and to find possible other case studies.
There are two main sections in this report. The first section about the Findings presents
information about purchasing & procurement, sustainability and supply chain
management. These topics are - first theoretically described – and then they are linked
to the reality of Foodelity. This is done by - describing the possible risks that could arise
and - how these risks can be managed within the context of Foodelity.
The second section about the limitations, conclusion and recommendations provides
conclusive information and suggestions for the road ahead.
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3 Findings
3.1 Purchasing & Procurement
3.1.1 Purchasing
Purchasing has a mixed definition and is called different names as a business function,
like procurement and supply management. Overall it covers a wide area from buying
goods and contract negotiation to more complex social, political, economic,
technological and ethical aspects (Barrat & Whitehead, 2004).
There is a distinction to make between local and national or global purchasing and
supply management where complexity increases in all the elements (Pooler, et al.,
2004). Purchasing and supply chain management can positively contribute to the
competitive position of an organization by increasing its effectiveness and efficiency in
buying and selling (Barrat & Whitehead, 2004; Bailey, et al., 2015).
3.1.2 Procurement
There is a shift detectable from purchasing to overall procurement management where
purchasing is just one of the many elements. Overall this means that the responsibilities
of purchasing increased and that the expertise needed demands many more qualities
from staff being occupied with procurement (Marquez, 2010; Barratt & whitehead,
2004).
The transformation from purchasing to procurement changed from operational to tactical
and strategic management of resources and suppliers. Procurement is more about
change management to guide the process of purchasing, the connected activities and
the relationships within the whole supply chain (Cooper, et al., 2005; Bailey, et al.,
2015).
The evolvement of procurement can help to implement the correct organizational design
and processes to prevent having poor service levels, bad performance, fragmented
resources and insufficient skills among employees. To be able to influence these factors
it is necessary to analyze what transformation means when seen from a procurement
perspective (Burt & Pinkerton, 1996; Baily, et al., 2015)
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3.1.3 Purchasing and Change
Several drivers stood at the foundation of the evolution of purchasing. These drivers
transformed the role of purchasing dramatically and the needed changes can be found
within the definition of them (Burt & Pinkerton, 1996; Marquez, 2010). Although many
driving forces are formulated in different sources, four of them are mentioned here being
the technological, social, political and economic drivers. They turned purchasing into
strategic procurement management (Bailey, et al., 2015).
Technology made purchasing fundamentally different through the change from paper to
electronic transactions. The social interaction changed because communication could
be done with the speed of light. International economic drivers made purchasing a much
more global integrated endeavor and political changes made the borders of doing
business fluid resulting in an exploding exchange of goods and knowledge (Bailey, et
al., 2015).
Purchasing changed through these driving forces from an internal focused activity to a
strategic organizational movement where the company acts as one global business unit
(Quitt, 2010).
3.1.4 Purchasing Relationships
The buyer-supplier relationship has changed dramatically over the years from traditional
to a more mutual beneficial intertwined connection. The traditional approach was often
short termed and mainly focused on price where the supplier was not seen as a closely
related business partner (Barrat & Whitehead, 2004).
Over the years this traditional view changed into a more strategic supply partnership
where transparency in communication between the connected organizations is a key
element for its success (Burt & Pinkerton, 1996).
Competitive and consistent procurement strategies are mainly focused on increasing
the bargaining power of the buyer for leveraging purchasing on a global scale as part of
the procurement management strategy (Marquez, 2010). This approach is fully in line
with the strategic supply partnership as described by Burt & Pinkerton (1996) and the
successful partnering relationships based on clearly defined and transparent contractual
terms between the related business partners (Mosey, 2009).
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3.1.5 Purchasing within Supply Chain Management
Procurement is tightly integrated in supply chain management and together with the
supplier focus it is one of its building blocks (Basu & Wright, 2008). Supply chain
management is concerned about the flow of goods and materials to support the
organization, wherein procurement management has its natural place and is focused on
purchasing within this flow (Segal, 2009).
3.1.6 Purchasing & Procurement risks for Foodelity
Because Greece was until the global financial crisis rated as an advanced economy
(Serafeim, 2015), Foodelity had formed several strategic supply partnerships with Greek
food suppliers. These partnerships were even made tighter because the Food sector
was up until 2007 one of the most important industrial sectors of Greece (Notta, et al.,
(2010) and Foodelity trusted the figures.
Through contractual terms Foodelity had decreased the amount of suppliers it had done
business with in other countries. This made the buying of Food ingredients cheaper
because they got better contracts by increasing the amount of Greek trades. The big
risk was that Foodelity made itself more dependent on the Greek economy. Before the
financial crisis this seems to be no problem.
This was false security because Greek governmental statistics were manipulated by
revising deficit numbers upwards. The economy of Greece suffered from competiveness
deficit where most sectors seemed less competitive compared to other countries
(Serafiem, 2015). This resulted in hidden costs through risks of a vulnerable supply
chain, while the initial procurement and supply chain negotiations seemed to be
profitable (Barrat & Whitehead, 2004). A direct result was a procurement and supply
chain management strategy based on false assumptions.
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3.1.7 Managing purchasing & procurement risks
There are several risk areas that must be addressed and managed by Foodelity to
increase the quality of the procurement management strategies with Greece. They are
in short and described by Baily, et al. (2015), - the risks of unreliable supply, - technical
risks of bad food that has to be reprocesses, - the reliability of the sources of supply, -
the risks that expected services are not in place, - the risks of bad responsive suppliers
in the chain and finally – the risks of bad quality of the final delivered products.
All these risks should be present in the new risk management methodology and strategy
of Foodelity and a risk register could be helpful to categorize them for better evaluation
(Barrat & Whitehead). Measurement of risks must be done to rate and predict the
probability these risks will occur and what the risks are when they occur (Baily, et al.,
2015).
Based on the outcome Foodelity must determine which risk avoidance techniques it will
implement and what the risk attitude of the organization will be. Will it be risk avoidance,
risk transfer or risk acceptance when responsibility measurements are taken into
account (Research, 1989; Taylor, 2009)? This all needs to be embedded in proper risk
response planning for supply chain management strategies when doing business with
Greece to prevent or predict future risks (Pandian, 2007).
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3.2 Sustainability
There are a lot of definitions of sustainability but three main areas are shared among
many of them. These three main areas are the environmental, social and economic
aspects. The environmental elements are concerned with the planet and being green,
where the social aspects are more concerned with the people, but in many ways they
are closely related to each other. The economic drivers are concerned with profits and
prosperity but within the boundaries of the first two (Morris & Pinto, 2007).
The importance of purchasing and supply in the sustainability efforts organizations
undertake will grow in the future and includes suppliers. Today the environment
demands continuous improvements in procurement costs and quality. These
sustainability improvements must be reflected in the whole supply chain (Hoeven, 2009;
Monczka, et al., 2009).
3.2.1 Sustainable Procurement
While often the short term benefits prevail, it is important to integrate sustainability in
procurement and supply chain management strategies. Sustainability does hit two sides
of the coin in this context. It is about sustainability related to future generations and
being careful with environmental aspects, but it can also be related to the sustainability
of the relationship between business partners and customers in the supply chain and
procurement process (Kotzab, et al., 2005; Ross, 2011).
To increase the sustainability of these two sides partners needs to closely work together
in the startup phases of a project (Mosey, 2009). This kind of procurement and supply
chain management is about shared processes and co-development from where
partners grow towards a linked competitive vision.
Combined strategies must be created with mutual beneficial marketplace development,
contract transparency and risk management; where sustainability is increased through
the use of highly integrated and complex green environmental savvy technologies
(Kotzab, et al., 2005; Ross, 2011).
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3.2.2 Sustainability risks for Foodelity
The sustainability risks for Foodelity can mainly be found in the exogenous or external
areas and it is highly advisable that a risk analysis methodology like PESTLE or BPEST
is used with an emphasis on the PES (Political, Economic, and Social) elements (Alarm,
et al., 2002). This should be done because the Greek government and many
organizations with her showed severe weaknesses that triggers many concerns for
Foodelity.
From the beginning of the crisis it became clear that Greece was characterized by weak
institutions compared to other countries and that the government showed poor
governance practices. Severe risks could be found in high corruption levels and wide
tax evasions combined with substandard functioning courts and suspicious government
behavior (Serafeim, 2015).
This lurching unstable sustainability on the PES elements and specifically the
untrustworthiness of governmental institutions and organizations within Greece
(Serafeim, 2015) made green sustainability for future generations unbelievable and
uncertain for Foodelity. It becomes very difficult to control the quality of the food from
suppliers. Ethical elements urge the need for Foodelity to re-evaluate the tightly
integrated procurement and supply chain management strategy with Greece.
3.2.3 Managing sustainability risks
Sustainable partnership is only possible when all its members are trustworthy about
what is being done in the procurement and supply chain management strategies (Burt &
Pinkerton, 1996). Foodelity must redefine the ethical standards it demands from Greek
food suppliers.
These ethical standards must be described, approved and executed related to contract
terms and sustainability aspects in the supply chain with Greek food suppliers and
related governmental institutions. The same is true for environmental aspects, which
must be made safe for future generations (Barrat & Whitehead, 2004).
Foodelity must again make objective observations of the current state of Greek
organizations and her food supply chain management strategies and let emotional bias
not cloud their judgment when analyzing risky contracts. They must change their
organizational attitude towards these risks to move Foodelity into the safe green zone
again (McManus, 2004; Raftery, 1994).
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3.3 Supply Chain Management
It can help to visualize the concept of supply chain as a group of organizations linked
together in purchasing and procurement collaboration (Barrat & Whitehead, 2004). The
supply chain characteristics changed dramatically over the last decades from traditional
buyer, seller contract negotiations towards a more strategic partnership where
sustainability in the relation as well as towards environmental elements became more
important and experienced as valuable elements (Burt & Pinkerton, 1996).
3.3.1 Supply Chain Management
In the current global market it is better to think about value-supply chain management
with a focus on the suppliers and customers to increase the value by leveraging and
optimizing its elements. The goal of value-supply chain management is to create an
overall view of all the links in the chain to minimize the time and maximize the quality of
the strategic supply chain partnership. This is done for optimal production and transfer
from raw materials to the final products and consumption (Chang, et al., 2004; Burt &
Pinkerton, 1996).
There is a trend towards service on all levels of this value added supply chain.
Especially in the global market place it is imperative that the value-supply chain includes
the services and manufacturing as an integrated system (Basu & Wright, 2008).
3.3.2 Sustainable Supply Chain Management
Sustainability in supply chain management increased through the shift from just having
a supply chain focus towards the value-added supply chain management strategy
where services in all the layers towards suppliers, buyers, customers and environmental
factors are taken into consideration (Chang, et al., 2004; Burt & Pinkerton, 1996; Basu
& Wright, 2008).
When doing so it is easier to detect and remove or avoid risks because supply chain
risk management is related to multi-dimensional problem analysis between limited
resources. Adequate planning, quality of services from suppliers and transparent
contract negotiations are necessary elements to make this kind of analysis work
properly (Wu & Blackhurst, 2009).
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Ethical behavior and trustworthiness are key elements that should be in place or else
risks are more difficult to detect and measurements will be too late and insufficient.
Without these elements green sustainability and responsibility for environmental factors
and future generations are difficult to control within supply chain management strategies
(Moncka, et al., 2009).
3.3.3 Supply Chain management risks for Foodelity
The risks for Foodelity are mainly concerned with the irresponsible behavior of Greek
organizations and governmental institutes. It is fuzzy where food supplies come from
down the chain and how the quality is secured for both the products as well as the
environmental protection.
Because partners in Greece do not monitor each other properly and insufficiently
enforce certain behavior in the supply chain, the risks of having unethical standards or
no standards at all is overly present, although not always visible which is a major risk on
its own (Barrat & Whitehead).
Today there are several initiative to lower these risks within the supply chain by defining
regulations that suppliers needs to adhere to. While a good overview is given of
environmental laws in the United Kingdom by Stubbs (1998), some are more broadly
known like the CSR (Corporate Social Responsibility) and ISO 14001 standards for
example.
3.3.4 Managing supply chain risks
While figures are manipulated or plainly disappear, Foodelity must demand that certain
known, accepted and respected regulations are implemented within the supply chain
management strategies of Greece, like the ISO 14001 or the CSR for example (Morris &
Pinto, 2007; Barrat & Whitehead).
ISO 14001 formulates environmental standards that should be embedded in safe,
trustworthy and sustainable supply chain management. It is mainly focused on the
support of environmental protection (Kotzab, et al., 2005; Basu & Wright) where CSR is
more concerned with the social aspects of the supply chain to both the environment as
well as towards the members of a partner relationship (Bailey, et al., 2015). Both
standards should be integrated in future supply chain management strategies of
Foodelity.
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Foodelity must act more responsible and should also include HAZOP (Hazard and
Operability) and IEC 62198 (Project Risk Management) in their solution analysis
(Cooper, et al., 2005) but probably others need closer attention also. The supply chain
management strategies of Foodelity must be reviewed and redefined and Greek
organizations should be analyzed more closely to determine if they are sustainable
enough to do business with in the future.
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4 Strengths and Limitations
This research was mainly focused on giving a short description of the main topics
purchasing, procurement, sustainability and supply chain management. Based on these
topics the status of Foodelity within the procurement and supply chain collaboration with
Greek organizations and governmental institutions was analyzed.
This narrow focus is the strength of the study but also its weakness. Its strength is
expressed through the clear and obvious risks that exist in the relationship between
Foodelity and Greece where workable conclusions and recommendations could be
based upon. With these basic descriptions of the risks and recommendations Foodelity
is able to alter its course and get herself out of the major risk zones.
The weakness of this research is its simplicity and again narrow focus. Just the tip of
the iceberg could be analyzed and much is left to be discovered. The conclusions and
recommendations are based on this high level and abstract simplicity and its
interpretation and applicability must take this simplification into account.
5 Conclusion and recommendations
Foodelity needs to show more fidelity towards its own sustainability in procurement and
supply chain management. Primarily ethical reasons are the source of the current
problems Foodelity undergoes. Her business partners express huge disinterest in a
sustainable co-development towards a more trustworthy integrated supply chain
(Kotzab, et al., 2005; Ross, 2011) which is stable enough to enter the future.
This report shows that the main reason for the current failing sustainable supply chain
management strategies of Foodelity is a result of an inadequate implementation of
ethical, social and environmental standards where business partners must adhere to. It
is obvious that the current supply chain in Greece is unstable, untrustworthy, show little
respect for ethical behavior and has fuzzy suppliers delivering questionable materials
for Foodelity.
When this situation is not drastically changed and Foodelity does not alter its business
relationship with current Greek suppliers and governmental institutions, then Foodelity
will no longer have the right to exist. Foodelity must show more interest and
responsibility towards its own sustainable supply chain management strategies where
business partners, employees and environmental elements can thrive and be safe
again.
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Therefore it is recommended that Foodelity should search for other suppliers from
different countries and markets. It is also highly recommended that Foodelity will only
choose business partners that have a verifiable track record of ethical behavior and
purchase from trustworthy partners themselves.
Furthermore it is advisable that current contracts are changed and aligned with other
needs that adhere to a sustainable transparent supply chain partnership fundamentally
different than the contracts that have led to this downfall. Foodelity must repel the
‘barbarians’ in the future to become a healthy company again. Towards a future where
its leaders show fidelity to Foodelity because that is what this organization needs.
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