Project Management Professional (PMP)_Processes_PMBOK

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    Initiating Planning Executing Monitoring&Control. Closing

    4.1 Develo 4.2 Develo Pro ect 4.3 D irect & Mana e Pro ect 4.4 Monitor & Control Pro ect 4.6 Close Pro ect or

    ProjectManagementProcessGroups

    .

    ProjectCharter

    Management Plan

    Execution

    Work

    4.5 PerformIntegrated

    ChangeControl

    Phase

    5.Scope 5.1CollectRequirements5.2DefineScope

    5.3CreateWBS

    5.4VerifyScope

    5.5ControlScope

    6

    5

    6.Time 6.1DefineActivities

    6.2 SequenceActivities

    6.3EstimateActivity

    Resources

    6.4EstimateActivity

    Durations

    6.6ControlSchedule

    6

    s . eve op c e u e

    7.Cost 7.1EstimateCosts7.2Determine Budget

    7.3ControlCosts

    8.Quality 8.1

    Plan

    Quality 8.2

    Perform Quality

    Assurance 8.3

    Perform Quality

    Control

    9.1DevelopHuman 9.2 AcquireProjectTeam

    3

    edg

    eArea

    3

    .

    ResourcesResourcesPlan 9.3DevelopProjectTeam

    9.4ManageProjectTeam

    10.Communication 10.1 IdentifyStakeholders

    10.2PlanCommunications 10.3DistributeInformation

    10.4ManageStakeholders

    Expectations

    10.5ReportPerformance

    5

    4

    Knowl

    . . Management11.2IdentifyRisks

    11.3PerformQualitative

    RiskAnalysis

    11.4PerformQuantitative

    RiskAnalysis

    11.5 Plan Risk Res onses

    .

    6

    12. Procurement 12.1PlanProcurements 12.2ConductProcurements 12.3Administer Procurements 12.4Close

    Procurements

    2

    4

    20 8 10 2 42

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    .

    Inputs

    1. Project StatementofWork

    Outputs1. ProjectCharter

    Tool&Techniques1. ExpertJudgment

    . us ness ase

    3. Contract

    4. EnterpriseEnvironmental

    Factors

    5. OrganizationalProcess

    ProjectCharterdocumentsbusinessneeds,current

    understandingofthecustomersneedsandthe

    newproduct,service,orresultthatitisintendedto

    satisfy,such

    as:

    Projectpurposeorjustification

    ProjectStatementofWork

    Businessneed

    Productscopedescription

    Strategicplan

    BusinessCase

    EnterpriseEnvironmentalFactors

    Governmentalorindustry

    standards

    Organizationinfrastructure

    Marketplaceconditions

    Measurableprojectobjectivesandrelated

    successcriteria

    Highlevelrequirements

    Highlevelprojectdescription

    Highlevelrisks

    Marketdemand

    Organizationalneed

    Customerrequest

    Technologicaladvance

    Legalrequirements

    OrganizationalProcess

    Assets

    Organizationalstandard

    processes,policies,and

    standardizedprocess

    definitions

    Summary

    mi estone

    sc e u e Summarybudget

    Projectapprovalrequirements

    Assignedprojectmanager,responsibility

    andauthoritylevel

    Ecologicalimpacts

    Socialneed

    Historicalinformation&

    lessonslearned

    person(s)authorizingtheprojectcharter

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    .

    Inputs1. ProjectCharter

    2. ProcurementDocuments

    Outputs1. StakeholderRegister

    2. StakeholderMana ement

    Tool&Techniques1. StakeholderAnalysis

    2. Ex ertJud ment

    3. EnterpriseEnvironmental

    Factors

    4. OrganizationalProcess

    Assets

    Strategy(seenextslidefordetails)

    Enter rise Environmental Factors

    StakeholderRegister

    IdentificationInformation

    Assessmentinformation

    Organizationalorcompany

    cultureandstructure

    Governmentalorindustry

    standards

    OrganizationalProcessAssets

    Sta e o erc assi ication

    StakeholderManagementStrategy

    Definesanapproachto

    increasethesupportand

    minimizenegativeimpactsof

    Stakeholdersregister

    templates

    Lessonslearned

    StakeholderregistersStakeholder

    Stakeholder

    Interest(s)inthe

    Project

    Assessmentof

    Impact

    PotentialStrategiesforGainingSupportor

    ReducingObstacles

    SampleStakeholder

    Analysis

    Matrix

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    1.Stakeholder Analysis

    Itisthetechniqueofsystematicallygatheringandanalyzingquantitativeandqualitativeinformationtodeterminewhose

    interestshouldbetakenintoaccountthroughouttheproject.

    Step1:IDallpotentialstakeholders

    Step

    2:

    ID

    the

    potential

    impact

    or

    support Power/Interestgrid

    Power/Influencegrid

    Influence/Impactgrid

    , , .

    Step3:Assesshowkeystakeholdersarelikelytoreactorrespond

    Power/InterestGridwithStakeholders

    . xper u gmen

    Lookfor

    senior

    management,

    ID

    key

    stakeholders,

    PM,

    subject

    matter

    experts

    (SME),

    industry

    groups

    and

    consultants

    &professionalandtechnicalassociations.

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    .

    Inputs1. ProjectCharter

    2. Out utsfromPlannin

    Outputs1. ProjectManagementPlan

    Tool&Techniques1. ExpertJudgment

    Processes

    3. EnterpriseEnvironmental

    Factors

    4. OrganizationalProcess

    Assetsnterpr se nv ronmenta actors

    Organizationalorcompanycultureand

    structure

    Governmentalorindustrystandards

    Projectmanagementinformationsystems

    InfrastructureOrganizationalProcessAssets

    Standardizedguidelines

    Projectmanagementplantemplate

    Changecontrolprocedures

    Projectfilesfrompastprojects

    Historicalinfo&lessonslearned

    Configuration

    management

    knowledge

    base

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    .

    Inputs1. ProjectCharter

    2. StakeholderRe ister

    Outputs1. Requirements

    Documentation

    Tool&Techniques1. Interviews

    2. FocusGrou s

    2. RequirementsManagement

    Plan

    3. RequirementsTraceability

    Matrix

    3. FacilitatedWorkshops

    4. GroupCreativityTechniques

    5. GroupDecisionMakingTechniques

    6. Questionnaires&

    Surveys

    7. ObservationsFacilitatedWorkshops RequirementsTraceabilityMatrix

    8. Prototypes JointApplicationDevelopment

    (JAD)

    QualityFunctionDeployment(QFD)

    VoiceoftheCustomer(VOC)

    GroupCreativityTechniques

    Requirementstobusiness

    needs,opportunities,goals

    andobjectives

    Requirementstoproject

    objectives

    ProductScope:Thefeaturesandfunctions

    thatcharacterizeaproduct,service,or

    result

    Nominalgroup

    technique

    TheDelphiTechnique

    Idea/mindmapping

    Affinitydiagram

    GroupDecisionMakingTechniques

    scope/WBSdeliverables

    Requirementstoproduct

    design

    Requirementstoproduct

    developmentProjectScope:Theworkthatneedstobe

    accomplishedtodeliveraproduct,

    service,

    or

    result

    with

    the

    specified

    featuresandfunctions

    Unanimity

    Majority

    Plurality

    Dictatorship

    Requirementstoteststrategy

    andtestscenarios

    High

    level

    requirements

    to

    moredetailedrequirements

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    .

    Inputs1. ProjectCharter

    2. Re uirements

    Outputs1. ProjectScopeStatement

    2. Pro ectDocumentU dates

    Tool&Techniques1. ExpertJudgment

    2. ProductAnal sis

    Documentation

    3. OrganizationalProcess

    Assets

    3. AlternativesIdentification

    4. FacilitatedWorkshops

    ProductAnalysis

    Productbreakdown

    S stemsanal sis

    ProjectScopeStatement

    Productscopedescription

    Productacceptancecriteria

    Projectdeliverables

    Requirementsanalysis

    Systemsengineering

    Valueengineering

    Valueanalysis

    AlternativesIdentification

    Projectconstraints

    Projectassumptions

    ProjectDocumentUpdates

    Stakeholderregister

    Requirementsdocumentation

    Brainstorming Lateralthinking

    Pairwisecomparisons

    Requirementstraceability

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    .

    Inputs1. ProjectScopeStatement

    2. Re uirements

    Outputs1. WBS

    2. WBSDictionar

    Tool&Techniques1. Decomposition

    Documentation

    3. OrganizationalProcess

    Assets

    3. ScopeBaseline

    4. ProjectDocumentUpdates

    OrganizationalProcessAssets

    WBSDictionary

    Codeof

    accounts

    Descri tionofwork Policies,procedures,

    andtemplatesforthe

    WBS

    Projectfilesform

    previousprojects

    Responsibleorganization

    Listofschedulemilestones

    Associatedschedule

    activities

    Resourcesrequired

    previousprojects

    Cost

    estimates Qualityrequirements

    Acceptancecriteria

    Technicalreferences

    Contractinformation

    Projectscopestatement

    WBS

    WBSdictionary

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    .

    Inputs1. ScopeBaseline

    2. Enter riseEnvironmental

    Outputs1. ActivityList

    2. Activit Attributes

    Tool&Techniques1. Decomposition

    2. Rollin WavePlannin

    Factors

    3. OrganizationalProcess

    Assets

    3. MilestoneList3. Templates

    4. ExpertJudgment

    EnterpriseEnvironmental

    Factors

    Projectmanagementinformation

    ActivityAttributes

    ActivityID

    WBSID

    system(PMIS)

    OrganizationalProcessAssets

    Existingformalandinformal

    activityplanningrelatedpolicies,

    procedures,andguidelines

    ActivityCode

    ActivityDescription

    PredecessorActivities

    SuccessorActivities

    LogicalRelationships essons earne now e ge ase

    Leads&

    Lags

    LevelofEffort(LOE)

    DiscreteEffort

    ApportionedEffort(AE)

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    .

    Inputs1. ActivityList

    2. Activit Attributes

    Outputs1. ProjectScheduleNetwork

    Dia rams

    Tool&Techniques1. PrecedenceDiagrammingMethod

    PDM

    3. MilestoneList

    4. ProjectScopeStatement

    5. OrganizationalProcess

    Assets

    2. ProjectDocumentUpdates2. DependencyDetermination

    3. ApplyingLeads&Lags

    4. ScheduleNetworkTemplates

    PrecedenceDiagramming

    Method

    (PDM)

    FinishtoStart(FS)

    ProjectDocumentUpdates

    Activity

    lists Activityattributes

    FinishtoFinish(FF)

    StarttoStart(SS)

    StarttoFinish(SF)

    DependencyDetermination

    Mandatorydependencies

    Ris register

    scre onary epen enc es

    Externaldependencies

    PrecedenceDiagramming

    Method

    (PDM)

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    .

    Inputs1. ActivityList

    2. Activit Attributes

    Outputs1. ActivityResource

    Re uirements

    Tool&Techniques1. ExpertJudgment

    2. AlternativesAnal sis

    3. ResourceCalendars

    4. EnterpriseEnvironmental

    Factors

    5. Organizational

    Process

    Assets

    2. ResourceBreakdown

    Structure(RBS)

    3. ProjectDocumentUpdates

    3. PublishedEstimatingData

    4. BottomUpEstimating

    5. Projectmanagement

    Software ResourceBreakdown

    Structure

    (RBS)

    Labor

    EnterpriseEnvironmentalFactors

    Resourceavailabilityandskills

    OrganizationalProcessAssets

    Policesandproceduresregarding

    staffing

    Material

    Equipment

    Supplies

    ProjectDocumentUpdates

    Activitylist

    Po iciesan proce uresre ating

    therentalandpurchaseofsuppliesandequipment

    Historicalinformationregarding

    typesofresourcesusedinsimilar

    c v ya r u es

    Resourcecalendars

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    .

    Inputs1. ActivityList

    2. Activit Attributes

    Outputs1. ActivityDurationEstimates

    2. Pro ectDocumentU dates

    Tool&Techniques1. ExpertJudgment

    2. Analo ousEstimatin

    3. ActivityResource

    Requirements

    4. ResourceCalendars

    5. Project

    Scope

    Statement6. EnterpriseEnvironmental

    3. ParametricEstimating

    4. ThreePointEstimating

    5. ReserveAnalysis

    (see:7.1

    Estimate

    Costs)

    ProjectDocumentUpdates

    Activityattributes

    Assumptionsmadein

    developingthe

    activity

    durationestimatesuchasFactors

    7. OrganizationalProcess

    Assets

    ResourceCalendars

    Type,availability,andcapabilitiesofHR

    EnterpriseEnvironmentalFactors

    Durationestimatingdatabases

    killlevelsandavailability

    ProjectScope

    Statement

    Assumptions:

    Existingconditions

    Availabilityofinformation

    Lengthofreportingperiods

    Productivitymetrics

    Publishedcommercialinformation

    OrganizationalProcessAssets

    Historicaldurationinformation

    Projectcalendars

    Constrains

    Availableskilledresources

    Contractterm&requirements

    Sc e u ingmet o o ogy

    Lessonslearned

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    .

    Inputs1. ActivityList

    2. Activit Attributes

    Outputs1. ProjectSchedule

    2. ScheduleBaseline

    Tool&Techniques1. ScheduleNetworkAnalysis

    2. CriticalPathMethod

    3. ProjectScheduleNetwork

    Diagrams

    4. ActivityResource

    Requirements5. ResourceCalendars

    3. ScheduleData

    4. ProjectDocumentUpdates

    3. CriticalChainMethod

    4. ResourceLeveling

    5. WhatIfScenarioAnalysis

    6. Applying

    Leads

    &

    Lags7. ScheduleCompression

    ProjectSchedule

    Milestonecharts

    6. ActivityDurationEstimates

    7. ProjectScopeStatement

    8. EnterpriseEnvironmental

    Factors

    9. OrganizationalProcess

    8. ScheduleTool

    ScheduleCompression

    Crashing

    Fasttracking

    arc ar s

    Projectschedulenetworkdiagrams

    ScheduleData

    Resourcerequirementsbytime

    period

    Alternative schedules

    EnterpriseEnvironmental

    Factors

    Schedulingtoolthatcanbe

    usedindevelopingthe

    schedule

    Or anizationalProcessAssets

    Schedulingof

    contingency

    reserves

    ProjectDocumentUpdates

    Activityresourcerequirements

    Activityattributes

    Calendar

    Schedulingmethodology

    Projectcalendar

    Riskregister

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    .

    Inputs1. ScopeBaseline

    2. Pro ectSchedule

    Outputs1. ActivityCostEstimates

    2. BasisofEstimates

    Tool&Techniques1. ExpertJudgment

    2. Analo ousEstimatin

    3. HumanResourcePlan

    4. RiskRegister

    5. EnterpriseEnvironmental

    Factors6. OrganizationalProcess

    3. ProjectDocumentUpdates3. ParametricEstimating

    4. BottomUpEstimating

    5. ThreePointEstimating

    6. Reserve

    Analysis7. CostofQuality

    ActivityCostEstimates:Directlabor,

    materials,equipment,services,

    facilities,info.tech.,andspecial

    Assets 8. ProjectManagement

    EstimatingSoftware

    9. VendorBidAnalysisScopeBaseline

    ScopeStatement

    WBS

    WBSDictionary

    AnalogousEstimating:Usesvaluesof

    parameters,suchasscope,cost,etc.

    categories i ein ationa owanceor

    acostcontingencyreserve.

    BasisofEstimates:SomeSupport.Details:

    BasisoftheEstimate

    Allassumptionsmade

    Enterprise

    Environmental

    Factors MarketConditions

    PublishedCommercial

    Information

    OrganizationalProcessAssets

    esscos y, u essaccura e.

    ParametricEstimating:

    Uses

    astatistical

    relationshipbetweenhistoricaldataand

    othervariables.(e.g.unitprice)

    ThreePointEstimates:UsesPERTequation:

    Rangeof

    estimates

    Confidenceleveloffinal

    estimate

    ProjectDocumentUpdates:RiskRegister

    os s ma n g o ces

    CostEstimatingTemplates

    HistoricalInformation

    LessonsLearned

    Optimistic(o)

    Pessimistic(p)

    ExpectedActivity

    Cost

    =(o+4ml+p)/6

    ReserveAnalysis:Inc.contingencyreserves

    StandardDeviationEquation:(po)/6

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    Outputs.

    Inputs1. ActivityCostEstimates

    2. BasisofEstimates

    1. CostPerformanceBaseline

    2. ProjectFunding

    Requirements

    3. ProjectDocumentUpdatesTool&Techniques1. CostAggregation

    2. ReserveAnal sis CostPerformanceBaseline:Authorized

    3. ScopeBaseline

    4. ProjectSchedule

    5. ResourceCalendars

    6. Contracts7. OrganizationalProcess

    3. ExpertJudgment

    4. HistoricalRelationships

    5. FundingLimitReconciliation

    CostAggregation:

    Cost

    estimates

    are

    timephasedbudgetatcompletion

    (BAC)usedtomeasure,monitor,and

    controloverallcostperformanceon

    the

    project.

    Assets

    ScopeBaseline

    ScopeStatement

    WBS

    WBSDictionary

    accordancewiththeWBS.

    ReserveAnalysis:Itcanestablishthe

    contingency(fromrealizedrisks)&

    management(unplannedchangesto

    scope&cost)reserves.

    Expenditures

    Plannedstart/finish

    dates

    Milestones&workpackages

    Planningpackages

    Controlaccounts

    Or anizationalProcessAssets

    HistoricalRelationships:

    Any

    that

    result

    in

    parametricoranalogousestimates

    involvetheuseofprojectcharacteristics

    todevelopmath.Modelstopredicttotal

    projectcosts.

    ProjectFundingRequirements:Theyare

    derivedfromthecostbaseline.

    Includeprojectedexpendituresplus

    anticipatedliabilities.

    Costbudgetpolices,

    procedures,&guidelines

    Costbudgeting

    tools

    Reportingmethods

    Fun ingLimitReconci iation:Expen itureo

    fundsshouldbereconciledwithany

    fundinglimitsonthecommitmentof

    fundsfor

    the

    project.

    ProjectDocumentUpdates:

    RiskRegister

    Cost

    Estimates ProjectSchedule

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    .

    Inputs1. ScopeBaseline

    2. StakeholderRe ister

    Outputs1. QualityManagementPlan

    2. Qualit Metrics

    Tool&Techniques1. CostBenefitAnalysis

    2. CostofQualit COQ

    3. CostPerformanceBaseline

    4. ScheduleBaseline

    5. RiskRegister

    6. Enterprise

    Environmental

    Factors

    3. QualityChecklists

    4. ProcessImprovementPlan

    5. ProjectDocumentUpdates

    3. ControlCharts

    4. Benchmarking

    5. DesignofExperiments(DOE)

    6. Statistical

    Sampling7. Flowcharting QualityMetrics:Operationaldefinitionthatdescribesaprojectorproductattribute&7. OrganizationalProcess

    Assets

    8. ProprietaryQualityManagement

    Methodologies

    9. AdditionalQualityPlanningTools

    (seenextfourslidesfordetails)ScopeBaseline ScopeStatement WBS

    howtheQualityControlProcesswill

    measureit.

    ProcessImprovementPlan

    Processboundaries

    Processconfiguration

    EnterpriseEnvironmental

    Factors

    Governmentalagencyregulations

    Rules,standards&guidelines

    Working/operating conditions

    OrganizationalProcessAssets

    rocessme r cs

    Targetsfor

    improved

    performance

    ProjectDocumentUpdates

    Stakeholderregister

    ResponsibilityAssignmentMatrix

    Organizationalqualitypolices,

    procedures,&guidelines

    Hist.

    data

    &

    lessons

    learned Qualitypolicy

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    Theprimarybenefitsofmeetingqualityrequirementscanincludelessrework,higherproductivity,lowercosts,and

    increasedstakeholdersatisfaction.

    1.CostBenefitAnalysis

    2.

    Cost

    of

    Quality

    (COQ)Includesallcostsincurredoverthelifeoftheproductbyinvestmentinpreventingnonconformancetorequirements,

    appraisingtheproductorserviceforconformancetorequirements,andfailingtomeetrequirements(rework).

    CostofConformance

    PreventionCosts

    CostofNonconformance

    InternalFailure

    Costs

    (Buildaqualityproduct)

    Training

    Documentprocesses

    Equipment

    Time to do it ri ht

    (Failuresfoundbytheproject)

    Rework

    Scrap

    AppraisalCosts(Assessthequality)

    Testing

    (Failuresfound

    by

    the

    customer)

    Liabilities

    Warrantywork

    Lostbusiness

    Destructivetestingloss

    Inspections

    Moneyspentduringtheprojecttoavoidfailures Moneyspentduring&aftertheprojectbecauseoffailures

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    Theprimarybenefitsofmeetingqualityrequirementscanincludelessrework,higherproductivity,lowercosts,and

    increasedstakeholdersatisfaction.

    3.ControlCharts

    UpperSpecificationLimit

    LowerSpecification

    Limit

    4. Benchmarkin

    ControlChartofConsecutiveMeasurementswithFixedLimits

    Involvescomparingactualorplannedprojectpracticestothoseofcomparableprojectstoidentifybestpractices,

    generateideasforimprovement,andprovideabasisformeasuringperformance.

    . es gn o xper men sDOEisastatisticalmethodforidentifyingwhichfactorsmayinfluencespecificvariablesofaproductorprocessunder

    developmentorinproduction.

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    Aflowchartisagraphicalrepresentationof processshowingtherelationshipsamongprocesssteps.

    7.Flowcharting

    8.ProprietaryQualityManagementMethodologiesTheseincludeSixSigma,LeanSixSigma,QualityFunctionDeployment,CMMI,etc.

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    Brainstorming: Thegoalistoobtainacomprehensivelistofprojectrisks.

    9.AdditionalQualityPlanningTools

    AffinityDiagrams: Usedtovisuallyidentifylogicalgroupingsbasedonnaturalrelationships.

    ForceFieldAnalysis: Whicharediagramsoftheforcesforandagainstchange.

    Nominal Grou Techni ues: To allow ideas to be brainstormed in small rou s and then reviewed b a

    largergroup.

    MatrixDiagrams: Whichincludetwo,three,orfourgroupsofinformationandshowrelationshipsbetween

    factors,causes,

    and

    objectives.

    PrioritizationMatrices: Whichprovideawayofrankingadiversesetofproblemsand/orissues(usually

    generatedthroughbrainstorming)bytheirimportance.

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    .

    Inputs1. ActivityResource

    Re uirements

    Outputs1. HumanResourcePlan

    Tool&Techniques1. OrganizationCharts&

    PositionDescri tions

    2. EnterpriseEnvironmental

    Factors

    3. OrganizationalProcess

    Assets

    2. Networking

    3. OrganizationalTheory

    (seenextslidefordetails)Enter rise Environmental Factors

    HumanResourcePlan

    Roles&responsibilities

    Role

    Authority

    Responsibility

    Organizationalcultureand

    structure

    Existinghumanresources

    Personneladministrationpolicies

    Marketplaceconditions

    ompetency

    Projectorganizationcharts

    Staffingmanagementplan

    Staffacquisition

    Resourcecalendars

    OrganizationalProcessAssets

    Organizationalstandardprocessesandpoliciesand

    standardizedroledescriptions

    Templatesfororganizational

    Training

    needs

    Recognitionandrewards

    Compliance

    Safety

    Historicalinformationon

    organizationalstructuresthan

    haveworked

    in

    previous

    projects

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    Therearethreetypesofdefinitionformatstodocumentteammemberrolesandresponsibilities:

    1.Organization ChartsandPositionDescriptions

    ResponsibilityAssignmentMatrix(RAM)usingaRACIFormat

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    .

    Inputs1. StakeholderRegister

    2. StakeholderMana ement

    Outputs1. Communications

    Mana ementPlan

    Tool&Techniques1. Communications

    Re uirementsAnal sis

    Strategy

    3. EnterpriseEnvironmental

    Factors

    4. OrganizationalProcess

    Assets

    2. ProjectDocumentUpdates2. CommunicationTechnology

    3. CommunicationModels

    4. CommunicationMethods

    Communications

    Requirements

    Analysis Totalnumberof communication

    ProjectDocumentUpdates

    ProjectSchedule

    channelsequation:

    n(n1)/2

    CommunicationTechnology Factorsthatcan

    affecttheproject:

    Urgencyoftheneedforinfo

    a e o erreg s er

    Stakeholdermanagement

    strategy

    va a yo ec no ogy

    Expectedproject

    staffing

    Durationoftheproject

    Projectenvironment

    (Seenext slidefordetailson3&4)

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    ABasicmodel:

    Encode

    3.CommunicationsModels

    feedbackmessage

    Medium

    Noise

    Decode

    4.CommunicationsMethodsCommunicationsMethodsclassification:

    Interactivecommunication:

    Betweentwoormorepartiesperformingamultidirectionalexchangeofinformation.

    Meetings,phonecalls,etc.

    Pushcommunication

    Senttospecificrecipientswhoneedtoknowtheinformation.

    Letters,memos,reports,emails,faxes,etc.

    Pullcommunication

    , ,

    communicationcontentattheirowndiscretion.

    Internetsites,elearning,andknowledgerepositories,etc.

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    .

    Inputs1. ProjectScopeStatement

    2. CostMana ementPlan

    Outputs1. RiskManagementPlan

    Tool&

    Techniques

    1. PlanningMeeting&Analysis

    3. ScheduleManagementPlan

    4. Communications

    ManagementPlan

    5. EnterpriseEnvironmental

    Factors

    s anagemen an

    Methodology

    Rolesandresponsibilities

    Budgeting

    Timing

    Risk cate ories see next slide6. OrganizationalProcess

    Assets

    EnterpriseEnvironmentalFactors

    Riskattitudesandtolerances

    OrganizationalProcessAssets

    Definitionsofriskprobabilityand

    impact(seenextslide) Probabilityandimpactmatrix

    Revisedstakeholderstolerances

    Reportingformats Riskcategories

    Commondefinitions

    of

    conceptsandterm

    Standardtemplates

    Rolesandresponsibilities

    Tracking

    making

    Lessonslearned

    Stakeholder

    registers

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    1.RiskManagement Plan

    RiskCategories. ARiskBreakdown

    Structure

    (RBS)

    is

    a

    hierarchically

    organizeddepictionoftheidentified

    projectrisksarrangedbyrisk

    identifiesthevariousareasand

    causesofpotentialrisks:

    DefinitionsofriskProbabilityand

    .

    ofdefinitions

    of

    negative

    impacts

    thatcouldbeusedinevaluating

    riskimpactsrelatedtofour

    projectobjectives. Thefigure

    illustratesbothrelativeand

    numeric(nonlinear)approaches.

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    .

    Inputs1. RiskManagementPlan

    2. Activit CostEstimates

    Outputs1. RiskRegister

    Tool&

    Techniques

    1. DocumentationReviews

    2. InformationGatherin

    3. ActivityDuration Estimates

    4. ScopeBaseline

    5. StakeholderRegister

    6. CostManagementPlan

    7. ScheduleManagement

    Plan

    Techniques

    3. ChecklistAnalysis

    4. AssumptionsAnalysis

    5. DiagrammingTechniques

    6. SWOTAnalysis

    s eg s er

    Listofidentifiedrisks

    Listofpotentialresponses

    8. QualityManagementPlan

    9. ProjectDocuments

    10. EnterpriseEnvironmental

    Factors

    11. OrganizationalProcess

    7. ExpertJudgment InformationGatheringTechniques

    Brainstorming

    Delphitechnique

    Interviewing

    Rootcauseanalysis

    ProjectDocuments Assumptionslog,workperformancereports,earnedvalue

    reports,networkdiagrams,baselines&otherprojectinfo

    EnterpriseEnvironmentalFactors

    Publishedinfo,academicstudies,benchmarking,industry

    DiagrammingTec niques

    Causeand

    effect

    diagrams(Ishikawa

    or

    fishbone)

    Systemorprocessflowcharts

    Influencediagrams

    studies&riskattitudes

    OrganizationalProcessAssets

    Projectfiles,organizationalandprojectprocesscontrols,

    riskstatement

    templates

    &

    lesson

    learned

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    .

    Inputs1. RiskRegister

    2. RiskMana ementPlan

    Outputs1. RiskRegisterUpdates

    Tool&

    Techniques

    1. RiskProbability&Impact

    Assessment

    3. ProjectScopeStatement

    4. OrganizationalProcess

    Assets

    2. Probability&ImpactMatrix

    3. RiskDataQuality

    Assessment

    4. RiskCategorization

    5. RiskUrgency

    Assessment

    RiskManagementPlan

    Roles&responsibilitiesfor

    s eg s er p a es

    Relativerankingorprioritylistof

    projectrisks

    Risksgroupedbycategories

    Causesof

    risk

    or

    project

    areas

    re uirin articular attention6. ExpertJudgmentconductionriskmanagement

    Budgets

    Schedulesactivitiesforrisk

    management

    Riskcategories

    Listofrisksrequiringresponsesinthe

    nearterm

    Listofrisksforadditionalanalysisand

    response

    Watchlists oflowpriorityrisks

    (seenextslidefordetails)

    e n onso pro a yan mpac

    Impactmatrix

    Revisedstakeholdersrisktolerances

    OrganizationalProcessAssets

    Informationonprior,similar

    Trendsinqualitativeriskanalysis

    results

    Studiesofsimilarprojectsbyrisk

    specialists

    Risk

    databases

    from

    industry

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    2.ProbabilityandImpactMatrix

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    .

    Inputs1. RiskRegister

    2. RiskMana ementPlan

    Outputs1. RiskRegisterUpdates

    Tool&

    Techniques

    1. DataGathering&

    Re resentation

    3. CostManagementPlan

    4. ScheduleManagementPlan

    5. OrganizationalProcess

    Assets

    2. Techniques

    3. QuantitativeRiskAnalysis&

    ModelingTechniques

    4. ExpertJudgment

    (seenextthreeslidesfordetails)RiskManagementPlan

    RiskRegisterUpdates

    Probabilisticanalysisoftheproject

    Probabilityofachievingcostand

    timeobjectives

    Prioritizedlist

    of

    quantified

    risks

    Roles&responsibilitiesfor

    conductionriskmanagement

    Budgets

    Schedulesactivitiesforrisk

    management

    ren s nquant tat ver s ana ys s

    results

    Definitions

    of

    probability

    and

    impact

    Impactmatrix

    Revisedstakeholdersrisktolerances

    OrganizationalProcessAssets

    Informationonprior,similar

    completedprojects

    Studiesofsimilarprojectsbyrisk

    specialists

    Riskdatabases

    from

    industry

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    Interviewing. Interviewingtechniquesdrawonexperienceandhistoricaldatatoquantifytheprobabilityandimpactof

    risksonprojectobjectives.

    1.DataGatheringandRepresentationTechniques

    RangeofProjectCostEstimatesCollectedDuringtheRiskInterview

    Modeling&Simulation. Aprojectsimulationusesa

    modelthattranslatesthespecifieddetailed

    uncertaintieso t eprojectintot eirpotentia impact

    onprojectobjectives. Iterativesimulationsare

    typicallyperformedusingtheMonteCarlotechnique.

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    ProbabilityDistributions. Representtheuncertaintyinvaluessuchasdurationsofscheduleactivitiesandcostsof

    projectcomponents.Usedextensivelyinmodelingandsimulation.

    1.DataGatheringandRepresentationTechniques

    ExamplesofCommonlyUsedProbabilityDistributions

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    SensitivityAnalysis. Helpstodeterminewhichriskshavethemostpotentialimpactontheproject.

    Expectedmonetaryvalueanalysis(EMV). EMVanalysisisastatisticalconceptthatcalculatestheaverageoutcome

    2.QuantitativeRiskAnalysisandModelingTechniques

    whenhefutureincludesscenariosthatmayormaynothappen(i.e.analysisunderuncertainty). Acommonuseofthis

    typeofanalysisisthedecisiontreeanalysis.

    ($80Mx65%)+($30Mx35%)=$41.5M

    =

    ($90M120M=$30M

    ($70Mx65%)+($10Mx35%)=$49M

    ($120M50M=$70M

    ($60M50M=$10M

    DecisionTree

    Diagram

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    .

    Inputs1. RiskRegister

    2. RiskMana ementPlan

    Outputs1. RiskRegisterUpdates

    2. RiskRelatedContract

    Tool&

    Techniques

    1. StrategiesforNegativeRisks

    orThreats

    decisions

    3. ProjectManagementPlan

    Updates

    4. ProjectDocumentUpdates

    2. StrategiesforPositiveRisks

    orOpportunities

    3. ContingentResponse

    Strategies

    4. ExpertJudgment Pro ect Mana ement Plan

    StrategiesforNegativeRisksandThreats

    Avoid e.g.clarifyingrequirements

    Transfer e.g.insurance,warranties

    Mitigate e.g.designingredundancy

    Accept e.g.establishacontingency

    Schedulemanagementplan

    Costmanagementplan

    Qualitymanagementplan

    Procurementmanagementplan

    Humanresourcemanagementplanreserve

    Strategiesfor

    Positive

    Risks

    or

    Opportunities

    Exploit e.g.assignanorganizations

    mosttalentedresourcestotheproject

    Share e.g.formrisksharing

    Workbreakdownstructure

    Schedulebaseline

    Costperformancebaseline

    ProjectDocumentUpdates

    Assumptionslogupdates, ,

    Enhance e.g.addmoreresourcesto

    anactivitytofinishearly

    Accept

    accept

    it,

    but

    not

    actively

    pursuingit

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    .

    Inputs1. ScopeBaseline

    2. Re uirements

    Outputs1. ProcurementManagement

    Plan

    Tool&

    Techniques

    1. MakeorBuyAnalysis

    2. Ex ertJud ment

    Documentation

    3. TeamingAgreements

    4. RiskRegister

    5. RiskRelatedContract

    Decisions

    2. ProcurementStatementsof

    Work

    3. MakeorBuyDecisions

    4. ProcurementDocuments

    5. SourceSelection

    Criteria

    3. ContractTypes

    (Seenextslidefordetailsoncontracttypes)

    6. ActivityResource

    Requirements

    7. ProjectSchedule

    8. ActivityCostEstimates

    9. CostPerformanceBaseline

    6. ChangeRequests

    ProcurementDocuments

    RequestforInformation(RFI)

    Requestforproposal(RFP)

    Requestforquotation(RFQ)

    ource e ect on r ter a

    Understandingofneed

    Overallorlifecyclecost

    Technicalcapabilityrisk

    Managementapproach

    .

    Factors11. OrganizationalProcess

    Assets

    ScopeBaseline

    Tendernotice

    Invitationfor

    negotiation

    Invitationforsellersinitialresponse

    Warranty Financialcapacity

    Productioncapacityandinterest

    Businesssizeandtype

    Pastperformanceofsellers

    ScopeStatement

    WBS

    WBSdictionary

    References

    Intellectualpropertyrights

    Propertyrights

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    .

    Inputs1. ProjectManagementPlan

    2. A rovedChan eRe uests

    Outputs1. Deliverables

    2. WorkPerformance

    Tool&

    Techniques

    1. ExpertJudgment

    2. Pro ectMana ement

    3. EnterpriseEnvironmental

    Factors

    4. OrganizationalProcess

    Assets

    Information

    3. ChangeRequests

    4. ProjectManagementPlan

    Updates

    5. ProjectDocument

    Updates

    InformationSystems

    EnterpriseEnvironmental

    Factors

    Organizational,companyor

    customerculture&structure

    Infrastructure

    Personneladministration

    Stakeholderrisktolerances

    WorkPerformanceInformation

    Deliverablestatus

    Scheduleprogress

    Costsincurred

    Changerequests . .

    OrganizationalProcess

    Assets

    Standardizedguidelinesandwork

    instructions

    Communicationsrequirements

    Issueanddefectmanagement

    Correctiveaction

    Preventiveaction

    Defectrepair

    Updates

    procedures

    Processmeasurementdatabase

    Projectfilesfrompriorprojects

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    .

    Inputs1. ProjectManagementPlan

    2. Qualit Metrics

    Outputs1. OrganizationalProcess

    AssetsU dates

    Tool&

    Techniques

    1. PlanQuality&Perform

    Qualit ControlTools&

    3. WorkPerformance

    Information

    4. QualityControl

    Measurements

    2. ChangeRequests

    3. ProjectManagementPlan

    Updates

    4. ProjectDocumentsUpdates

    Techniques

    2. QualityAudits

    3. ProcessAnalysis

    QualityAudits:

    Objectives

    Or anizational Process Assets U datesro ect anagement an

    Qualitymanagementplan

    Processimprovementplan

    WorkPerformanceInformation

    Technicalperformance

    IDallthegaps/shortcomings

    Sharethegoodpractices

    Offerassistanceinapositive

    manner

    Highlightcontributionsofeach

    Thequalitystandards

    ProjectManagementPlanUpdates

    Qualitymanagementplan

    Schedulemanagementplan

    Costmanagementplan

    Projectdeliverablesstatus

    Scheduleprogress

    Costsincurred

    audit

    ProcessAnalysis

    Itfollowsthestepsoutlinedinthe

    processimprovementplanto

    identifyneededimprovements.

    ProjectDocumentUpdates

    Qualityaudits

    reports

    Trainingplans

    Processdocumentation

    Inc u esRootCauseAna ysis

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    .

    Inputs1. ProjectManagementPlan

    2. Enter riseEnvironmental

    Outputs1. ProjectStaffAssignments

    2. ResourceCalendars

    Tool&

    Techniques

    1. Preassignment

    2. Ne otiation

    Factors

    3. OrganizationalProcess

    Assets

    3. ProjectManagementPlan

    Updates

    3. Acquisition

    4. VirtualTeams

    ProjectManagementPlan

    Rolesand

    responsibilities

    Projectorganizationcharts

    Staffingmanagementplan

    EnterpriseEnvironmentalFactors

    ExistinginfoforHumanResources

    Personneladministrationpolicies

    rgan za ona s ruc ure

    Location

    or

    multiple

    locations

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    .

    Inputs1. ProjectStaffAssignments

    2. Pro ectMana ementPlan

    Outputs1. TeamPerformance

    Assessments

    Tool&

    Techniques

    1. InterpersonalSkills

    2. Trainin

    3. ResourceCalendars 2. EnterpriseEnvironmental

    FactorsUpdates

    3. TeamBuildingActivities

    4. GroundRules

    5. Colocation

    6. Recognition&Rewards TeamPerformanceAssessments

    Improvements

    in

    skills

    eam u ng ct v t es

    Forming

    Storming

    Norming

    Performing

    mprovemen s n

    competencies

    Reducedstaffturnoverrate

    Increasedteamcohesiveness

    EnterpriseEnvironmentalFactorsUpdates

    Personnel administration

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    .

    Inputs1. ProjectStaffAssignments

    2. Pro ectMana ementPlan

    Outputs

    1. EnterpriseEnvironmental

    FactorsUpdates

    2. OrganizationalProcess

    Tool

    &

    Techniques1. Observation&Conversation2. ProjectPerformance

    3. TeamPerformance

    Assessments

    4. PerformanceReports

    5. OrganizationalProcess

    Assets

    3. ChangeRequests

    4. ProjectManagementPlan

    Updates

    3. ConflictManagement

    4. IssueLog

    5. InterpersonalSkills

    Conflict

    Management:

    Characteristics

    &

    conflict

    management

    process

    ProjectManagementPlan

    Roles&responsibilities

    Projectorganization

    Staffingmanagementplan

    OrganizationalProcessAssets

    Conflictisateamissue

    Opennessresolvesconflict

    Resolutionshouldfocusonissues,notpersonalities

    Resolutionshouldfocusonthepresent,notthepast

    Techniquesforresolvingconflict:

    EnterpriseEnvironmentalFactors

    Updates

    Inputtoorganizational

    performanceappraisals

    Personnelskillupdates Certi icateso appreciation

    Newsletters Websites

    Bonusstructures

    Corporateapparel

    Withdrawing/Avoiding

    Smoothing/Accommodating Compromising

    Forcing

    Collaborating

    OrganizationalProcessAssets

    Updates

    Historicalinfo&lessons

    learned

    Templates

    perquisites Confronting ProblemSolving

    InterpersonalSkills

    Leadership

    Influencing Effectivedecisionmaking

    Organizationalstandard

    processes

    ProjectManagementPlanUpdates

    Staffing

    management

    plan

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    .

    Inputs1. ProjectManagementPlan

    2. PerformanceRe orts

    Outputs1. OrganizationalProcess

    AssetsU dates

    Tool&

    Techniques

    1. CommunicationMethods

    2. InformationDistribution

    3. OrganizationalProcess

    Assets

    Tools

    CommunicationsMethods

    Individual&groupmeetings

    Video

    &

    audio

    conferences

    OrganizationalProcessAssetsUpdates

    Stakeholdernotifications

    Projectreports

    Projectpresentations

    Otherremotecommunication

    methods

    InformationDistributionTools

    Hardcopydocumentdistribution,

    manualfilingsystems,press

    Feedbackfromstakeholders

    Lessonslearneddocumentation

    releases,andsharedaccess

    electronicdatabases

    Electroniccommunicationand

    conferencingtools,suchasemail,

    fax,voicemail,telephone,etc.

    ec ron c oo s orpro ec

    management,suchaswebinterfaces

    toschedulingandproject

    management

    software,

    etc.

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    .

    Inputs1. StakeholderRegister

    2. StakeholderMana ement

    Outputs1. OrganizationalProcess

    AssetsU dates

    Tool&

    Techniques

    1. CommunicationMethods

    2. Inter ersonalSkills

    Strategy

    3. ProjectManagementPlan

    4. IssueLog

    5. ChangeLog

    6. OrganizationalProcess

    2. ChangeRequests

    3. ProjectManagementPlan

    Updates

    4. ProjectDocumentUpdates

    3. ManagementSkills

    InterpersonalSkills

    Buildingtrust

    Resolvingconflict Or anizational Process Assets U dates

    Assets

    OrganizationalProcessAssets

    Organizationalcommunication

    requirements

    Active istening

    Overcomingresistancetochange

    ManagementSkills

    Presentationskills

    Negotiation

    Causesorissues

    Reasoningbehindcorrective

    actionschosen

    Lessonslearned

    ProjectDocumentsUpdates

    Changecontrolprocedures

    Historicalinformation

    Publicspeaking Stakeholdermanagement

    strategy Stakeholderregister

    Issuelog

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    .

    Inputs1. ProjectManagementPlan

    2. ProcurementDocuments

    Outputs1. SelectedSellers

    2. ProcurementContract

    Tool&

    Techniques

    1. BidderConferences

    2. Pro osalEvaluation

    3. SourceSelectionCriteria

    4. QualifiedSellerList

    5. SellerProposals

    6. ProjectDocuments

    7. Makeor

    Buy

    Decisions

    Award

    3. ResourceCalendar

    4. ChangeRequests

    5. ProjectManagementPlan

    Updates

    Techniques

    3. IndependentEstimates

    4. ExpertJudgment

    5. Advertising

    6. InternetSearch

    8. TeamingAgreements

    9. OrganizationalProcess

    Assets

    6. ProjectDocumentUpdates7. ProcurementNegotiations

    ProjectDocuments

    Riskregister

    ProjectManagementPlanUpdates

    Costbaseline

    Scopebaseline

    Schedulebaseline s re a e con rac

    decisionsOrganizationalProcessAssets

    Listingofprospective&

    previouslyqualifiedsellers

    Procurementmanagement

    planProjectDocumentUpdates

    Requirements

    documentation

    experiencewithsellers,both

    goodandbad

    equ remen s racea y

    documentation

    Riskregister

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    .

    Inputs1. ProjectManagementPlan

    2. PerformanceRe orts

    Outputs1. ChangeRequests

    2. Pro ectMana ementPlan

    Tool&

    Techniques

    1. ExpertJudgment

    3. EnterpriseEnvironmental

    Factors

    4. OrganizationalProcess

    Assets

    Updates

    3. ProjectDocumentUpdates

    Performance Re orts Chan e Re uests

    Currentstatus

    Significantaccomplishmentsforthe

    period

    Scheduledactivities

    Forecasts

    Correctiveaction

    Preventiveaction

    Defectrepair

    ProjectManagementPlanUpdates

    Schedulemanagementplan

    Issues Costmanagementplan

    Qualitymanagement

    plan

    Scopebaseline

    Schedulebaseline

    Costperformancebaseline

    Forecasts

    Performancereports

    Issuelog

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    .

    Inputs1. ProjectManagementPlan

    2. WorkPerformance

    Outputs1. ChangeRequestStatus

    U dates

    Tool&

    Techniques

    1. ExpertJudgment

    2. Chan eControlMeetin s

    Information

    3. ChangeRequests

    4. EnterpriseEnvironmental

    Factors

    5. OrganizationalProcess

    2. ProjectManagementPlan

    Updates

    3. ProjectDocumentUpdates

    Chan e Re uestsAssets

    EnterpriseEnvironmentalFactors

    Projectmanagementinformationsystems

    OrganizationalProcessAssets

    Changecontrolprocedures

    Anysubsidiarymanagementplans

    Baselinesthataresubjecttothe

    formalchangecontrolprocess

    changeauthorizations

    Processmeasurement

    database

    used

    to

    collectandmakeavailablemeasurement

    dataonprocessesandproducts

    Projectfiles

    ConfigurationIdentification

    Configurationstatusaccounting

    Configurationverificationandaudit

    Configurationmanagementknowledgebase

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    .

    Inputs1. ProjectManagementPlan

    2. Re uirements

    Outputs1. AcceptedDeliverables

    2. Chan eRe uests

    Tool&

    Techniques

    1. Inspection

    Documentation

    3. RequirementsTraceability

    Matrix

    4. ValidatedDeliverables

    3. ProjectDocumentUpdates

    Pro ect Mana ement Plan

    Projectscopestatement

    WBS

    WBSdictionary

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    .

    Inputs1. ProjectManagementPlan

    2. WorkPerformance

    Tool&

    Techniques

    1. VarianceAnalysisOutputs1. WorkPerformance

    Measurements

    Information 2. OrganizationalProcess

    AssetsUpdates

    3. ChangeRequests

    4. ProjectManagementPlan

    Updates

    ProjectManagementPlan

    Scopebaseline

    Scopemanagementplan

    5. ProjectDocumentUpdates

    Configurationmanagement

    plan

    Requirementsmanagement

    plan

    OrganizationalProcessAssets

    WorkPerformanceMeasurements

    Plannedvs.actualtechnical

    performance

    OrganizationalProcessAssetsUpdates

    Existingformalandinformal

    scopecontrol

    related,

    procedure,andguidelines

    Monitoringandreporting

    methodstobeused

    Corrective

    action

    chosen

    and

    the

    reasons

    Othertypesoflessonslearned

    ProjectManagementPlanUpdates

    Sco ebaselineu dates

    Otherbaselineupdates

    ProjectDocumentUpdates

    Requirementsdocumentation

    Requirementstraceability

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    .

    Inputs1. ScheduleManagementPlan

    2. Pro ectSchedule

    Outputs1. WorkInformation

    Measurements

    Tool&

    Techniques

    1. PerformanceReviews

    2. VarianceAnal sis

    3. WorkPerformance

    Information

    4. OrganizationalProcess

    Assets

    2. OrganizationalProcess

    AssetsUpdates

    3. ChangeRequests

    4. ProjectManagementPlan

    Updates

    3. ProjectManagement

    Software

    4. ResourceLeveling

    5. WhatIfScenarioAnalysis

    6. AdjustingLeads

    &

    LagsOr anizational Process Assets

    5. ProjectDocumentUpdates7. ScheduleCompression

    8. SchedulingTool

    Existingformalandinformal

    schedulecontrolrelated

    policies,procedures,and

    guidelines

    Schedulecontroltools

    WorkPerformanceMeasurements

    CalculatedSVandSPIvalues

    OrganizationalProcessAssetsUpdates

    Causesofvariances

    Monitoringandreporting

    methodsto

    be

    used

    Other

    types

    of

    lessons

    learnedProjectManagementPlanUpdates

    Scopebaseline

    Schedulemanagementplan

    Costbaseline

    ProjectDocumentUpdates

    Scheduledata

    Projectschedule

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    .

    Inputs1. ProjectManagementPlan

    2. Pro ectFundin

    Outputs1. WorkPerformance

    Measurements

    Tool&

    Techniques

    1. EarnedValueManagement

    2. Forecastin

    Requirements

    3. WorkPerformance

    Information

    4. OrganizationalProcess

    Assets

    2. BudgetForecasts

    3. OrganizationalProcess

    AssetsUpdates

    4. ChangeRequests

    5. ProjectManagement

    Plan

    3. TocompletePerformance

    Index(TCPI)

    4. PerformanceReviews

    5. VarianceAnalysis

    6. ProjectManagement

    Updates

    6. ProjectDocumentUpdates

    Software

    (seenextfourslidesfordetails)ProjectManagementPlan: CostPerformanceBaseline

    CostManagementPlan

    WorkPerformanceInformation:

    Statusofdeliverables

    WorkPerformanceMeasurements:

    CalculatedCV,SV,CPI&SPIvalues

    forWBScomponents,workpackages Statuso costsaut orize

    incurred Estimatesforcompleting

    projectwork

    OrganizationalProcessAssets

    &controlaccountsaredocumented

    &communicated

    to

    stakeholders

    CostManagementPlan

    OrganizationalProcessAssets:

    Causesofvariances

    relatedpolicies,procedures&

    guidelines

    Costcontroltool

    Monitor.&

    reporting

    methods

    Lessonslearnedfromprojectcontrol

    ProjectManagementPlanUpdates:

    CostPerformanceBaseline

    CostManagement

    Plan

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    1.Earned

    Value

    Management

    PlannedValue(PV):Authorizedbudgetassignedtotheworktobeaccomplishedforanactivityorworkbreakdown

    structurecomponent.TotalPVisreferredtoasthePerformanceMeasurementBaseline(PMB)&itisalsoknownas

    BAC.

    EarnedValue(EV):Valueofworkperformedexpressedintermsoftheapprovedbudgetassignedtothatworkforan

    activityor

    work

    breakdown

    structure

    component.

    It

    is

    the

    authorized

    work

    completed

    plus

    the

    authorized

    budget

    for

    suchcompletedwork. Itisoftenusedtodescribethepercentagecompletionoftheproject.

    Actual Cost AC : Total cost actuall incurred and recorded in accom lishin work erformed for an activit or work

    breakdownstructurecomponent. Itwillhavenotupperlimit,whateverisspenttoachievetheEVwillbemeasured.

    ScheduleVariance(SV):Itisthemeasureofscheduleperformanceonaproject.Whentheprojectiscompleteditwill

    bezero. Equation:SV=EV PV.

    Cost

    Variance

    (CV):

    It

    is

    the

    measure

    of

    cost

    performance

    on

    a

    project.

    At

    the

    end

    of

    the

    project

    the

    CV

    will

    be

    the

    erence etweent e t eactua amountspent. scr t ca ecause n catest ere at ons po p ys ca

    performancetothecostsspent. AnynegativeCVisoftennonrecoverabletotheproject. Equation:CV=EV AC.

    SchedulePerformanceIndex(SPI): Itisameasureofprogressachievedcomparedtoprogressplannedonaproject.

    Equation:SPI=EV/PV.

    CostPerformanceIndex(CPI):Itisameasureofthevalueofworkcompletedcomparedtotheactualcostorprogress

    madeontheproject. ItisconsideredthemostcriticalEVMmetric&measuresthecostefficiencyforthework

    completed.

    Equation:CPI

    =EV/AC.

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    2.Forecasting

    EstimateAtCompletion(EAC):Involvesmakingestimatesorpredictionsofconditions&eventsintheprojectsfuture

    basedoninformation&knowledgeavailableatthetimeoftheforecast. EACsaretypicallybasedontheactualcosts

    incurredforworkcompleted,plusanestimatetocomplete(ETC)theremainingwork.ThemostcommonEAC

    forecastingapproachisamanual,bottomupsummationbyPM&PMteam. Equation:EAC=AC+bottomupETC.

    (newestimates

    are

    flawed) ETC

    =EAC

    AC

    EAC forecast for ETC work erformed at the bud eted rate: This EAC method acce ts the actual ro ect erformance

    todateasrepresentedbytheactualcosts,andpredictsthatallfutureETCworkwillbeaccomplishedatthebudgeted

    rate. Ifactualperformanceisunfavorable,theassumptionthatitwillimproveshouldbeacceptedonlywhen

    supportedbyprojectriskanalysis. Equation:EAC=AC+BACEV. (orthereisatypicalvariance)

    orecast or wor per orme att epresent : smet o assumesw att epro ect asexper ence to

    datecanbeexpectedtocontinueinthefuture. Equation:EAC=BAC/cumulativeCPI.

    whenthereistypicalvariance: Equation: EA=AC+((BAC EV)/CPI)

    EACforecastforETCworkconsideringbothSPIandCPIFactors:TheETCworkwillbeperformedatanefficiencyrate

    thatconsidersboththecostandscheduleperformanceindices. VariationofthismethodweightheCPI&SPIat

    differentvalues(e.g.80/20). Equation:EAC=AC+[(BAC EV)/(cumulativeCPIxcumulativeSPI)].

    (whencost

    performance

    is

    negative

    and

    schedule

    is

    firm)

    EstimateToComplete(ETC)whenthereistypicalvariance:Equation: ETC=BAC cumulativeEV/cumulativeCPI

    EstimateToComplete(ETC)whenthereisatypicalvariance:Equation: ETC=BAC cumulativeEV

    VarianceatCompletion(VAC): Estimatedcostoverrunattheendofproject. Equation:VAC=BAC EAC

    Status:Equation:

    (CPI

    +SPI)

    /2

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    3.To

    Complete

    Performance

    Index

    (TCPI)

    TCPIisthecalculatedprojectionofcostperformancethatmustbeachievedontheremainingworkto meeta

    specifiedmanagementgoal,suchastheBACortheEAC. IfBACisnolongerviable,thePMdevelopsaforecasted

    EAC. Onceapproved,theEACeffectivelysupersedestheBACasthecostperformancegoal.

    EquationfortheTCPIbasedontheBAC:TCPI=(BAC EV)/(BAC AC).

    IfBAC

    is

    no

    longer

    attainable,

    the

    PM

    will

    prepare

    anew

    EAC

    for

    the

    work,

    and

    once

    approved,

    the

    project

    will

    work

    tothenewEACvalue. EquationfortheTCPIbasedontheEAC:TCPI=(BAC EV)/(EAC AC).

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    4.Performance

    Reviews

    Performancereviewscomparecostperformanceovertime,scheduleactivitiesorworkpackagesoverrunningthe

    underrunningthebudget,andestimatedfundsneededtocompleteworkinprogress.

    IfEVMisbeingused,thefollowinginfoisdetermined:

    VarianceAnalysis:Itcomparesactualprojectperformance toplannedorexpectedperformance.

    TrendAnalysis:

    It

    examines

    project

    performance

    over

    time

    to

    determine

    ifperformance

    is

    improving

    or

    deteriorating.

    Earned Value Performance: It com ares the baseline lan to actual schedule and cost erformance.

    5.VarianceAnalysis

    ,

    .

    Thepercentagerangeofacceptablevarianceswilltendtodecrease asmoreworkisaccomplished.

    6. Pro ect Mana ement Software

    Project

    management

    software

    is

    often

    used

    to

    monitor

    the

    three

    EVM

    dimensions

    (PV,

    EV

    &

    AC),

    to

    display

    graphical

    trends,andtoforecastarangeofpossiblefinalprojectresults.

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    .

    Inputs1. ProjectManagementPlan

    2. Qualit Metrics

    Outputs1. QualityControl

    Measurements

    Tool&

    Techniques

    1. Cause&EffectDiagrams

    2. ControlCharts

    3. QualityChecklists

    4. WorkPerformance

    Measurements

    5. ApprovedChangeRequests

    6. Deliverables

    2. ValidatedChanges

    3. ValidatedDeliverables

    4. OrganizationalProcess

    AssetsUpdates

    5. ChangeRequests

    3. Flowcharting

    4. Histogram

    5. ParetoChart

    6. RunChart

    7. ScatterDiagram

    7. OrganizationalProcess

    Assets

    6. ProjectManagementPlan

    Updates

    7. ProjectDocumentUpdates

    8. StatisticalSampling

    9. Inspection

    10. ApprovedChangeRequests

    Review

    (seenextthreeslidesfordetails)WorkPerformanceMethods

    Plannedvs.actualtechnical

    performance OrganizationalProcessAssets Updates

    Plannedvs.actualschedule

    performance Plannedvs.actualcost

    performance

    OrganizationalProcessAssets

    Lessonslearneddocumentation

    ProjectManagement

    Plan

    Updates

    Qualitymanagementplan

    Processimprovementplan

    ProjectDocumentUpdates

    Standardworkguidelines

    Issueanddefectreporting

    proceduresandcommunication

    polices

    Qualitystandard

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    1.Cause

    and

    Effect

    Diagrams

    AlsocalledIshikawaorfishbonediagrams,theyillustratehowvariousfactorsmightbelinkedtopotentialproblemsor

    effects.

    .

    s ogramAhistogramisaverticalbarchartshowinghowoftenaparticularvariablestateoccurred.

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    5.Pareto

    Chart

    Itisaspecifictypeofhistogram,orderedbyfrequencyofoccurrence.

    6.RunChart

    Similar

    to

    a

    control

    chart

    without

    displayed

    limits,

    a

    run

    chart

    shows

    the

    history

    and

    pattern

    of

    variation.

    Run

    charts

    showtrendsinaprocessovertime,variationovertime,ordeclinesorimprovementsinaprocessovertime. Trend

    analysisisperformedusingrunchartsandinvolvesmathematicaltechniquestoforecastfutureoutcomesbasedon

    historicalresult. Trendanalysisisoftenusedtomonitor:

    TechnicalPerformance

    CostandSchedulePerformance

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    7.Scatter

    Diagram

    Itshowstherelationshipbetweentwovariables. Dependentvariablesversusindependentvariablesareplotted.

    9.Inspection

    Itistheexaminationofaworkproducttodeterminewhetheritconformstodocumentedstandard. Inspectionsmay

    becalledreviews,peerreviews,audits,orwalkthroughs.

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    .

    Inputs1. ProjectManagementPlan

    2. WorkPerformance

    Outputs1. PerformanceReports

    2. Or anizationalProcess

    Tool&

    Techniques

    1. VarianceAnalysis

    2. Forecastin Methods

    Information

    3. WorkPerformance

    Measurements

    4. BudgetForecasts

    5. OrganizationalProcess

    AssetsUpdates

    3. ChangeRequests

    3. CommunicationMethods

    4. ReportingSystems

    (Seenextslidefordetails)

    Assets

    WorkPerformanceInformation

    Deliverablesstatus

    Scheduleprogress

    Costsincurred

    Plannedversusactualscheduleperformance

    Plannedversus

    actual

    performance

    Plannedversusactualtechnicalperformance

    OrganizationalProcessAssets

    Re orttem lates

    Policiesandprocedures(measures&

    indicators)

    Organizationallydefinedvariancelimits

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    1.Variance

    Analysis

    VarianceAnalysisisanafterthefactlookatwhatcausedadifferencebetweenthebaselineandtheactual

    performance. Commonstepsare:

    Verifythequalityoftheinformationcollected

    Determinevariances

    Determinethe

    impact

    of

    the

    variances

    2.ForecastingMethodsorecast ng st eprocesso pre ct ng uturepro ectper ormance ase ont eactua per ormanceto ate. ey

    maybeclassifiedindifferentcategories:

    Timeseriesmethods. Usehistoricaldataasthebasisforestimatingfutureoutcomes. e.g.EV

    Causal/econometricmethods. Usetheassumptionthatitispossibletoidentifytheunderlying

    factorsthat

    might

    influence

    the

    variable

    that

    is

    being

    forecasted.

    e.

    g.

    Regression

    Analysis,

    ARMA

    (Autoregressivemovingaverage),andeconometrics.

    Judgmentalmethods. Incorporateintuitivejudgments,opinions,andprobabilityestimates. e.g.

    Compositeforecasts,surveys,Delphimethod,scenariobuilding,technologyforecasting.

    Othermethods. Mayincludesimulation,probabilisticforecasting,andensembleforecasting.

    3.Communication Methods

    Statusreviewmeetingscanbeusedtoexchangeandanalyzeinformationabouttheprojectprogressand

    performance.ThePMgenerallyusesapushcommunicationtechnique.

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    1.Performance

    Reports

    Organizeandsummarizetheinformationgathered,andpresenttheresultsofanyanalysisascomparedtothe

    performancemeasurementbaseline.Commonformatsinclude:barcharts,Scurves,histograms,andtables.

    3.ChangeRequestsTabularPerformanceReportSample

    ChangesareprocessedthroughthePerformIntegratedChangeControlprocessasfollows:

    Recommendedcorrectiveactionsincludechangesthatbringtheexpectedfutureperformance inlinew/thePMP

    Recommendedpreventiveactionscanreducetheprobabilityofincurringfuturenegativeprojectperformance

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    .

    Inputs1. RiskRegister

    2. Pro ectMana ementPlan

    Outputs1. RiskRegisterUpdates

    2. Or anizationalProcess

    Tool&

    Techniques

    1. RiskReassessment

    2. RiskAudits

    3. WorkPerformance

    Information

    4. PerformanceReports

    AssetsUpdates

    3. ChangeRequests

    4. RecommendedPrevention

    Actions

    5. ProjectManagement

    Plan

    3. Variance&TrendAnalysis

    4. TechnicalPerformance

    Measurement

    5. ReserveAnalysis

    6. StatusMeetings

    RiskRegister

    ID

    risks

    and

    risk

    owners

    Updates

    6. ProjectDocumentUpdates Agreeduponriskresponses

    Specificimplementationactions

    Symptomsandwarningsignsofrisk

    Residualandsecondaryrisks

    Awatchlist orlowpriorityrisks

    RiskRegisterUpdates

    Outcomesofriskreassessments,risk

    audits,andperiodicriskreviews.

    mean cos con ngencyreserves

    WorkPerformanceInformation

    Deliverablestatus

    Scheduleprogress

    Costsincurred

    andoftheriskresponses.

    OrganizationalProcess

    Assets

    Updates

    Templatesfortheriskmanagement

    plan

    Riskbreakdownstructure

    Lessonslearned

    ChangeRequests

    Recommendedcorrectiveactions

    Recommended

    preventive

    actions

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    .

    Inputs1. ProcurementDocuments

    2. Pro ectMana ementPlan

    Outputs1. Procurement

    Documentation

    Tool&

    Techniques

    1. ContractChangeControl

    S stem

    3. Contract

    4. PerformanceReport

    5. ApprovedChangeRequests

    6. WorkPerformance

    Information

    2. OrganizationalProcess

    AssetsUpdates

    3. ChangeRequests

    4. ProjectManagementPlan

    Updates

    2. ProcurementPerformance

    Reviews

    3. Inspection&Audits

    4. PerformanceReporting

    5. Payment

    Systems6. ClaimsAdministration

    7. RecordsManagement

    System

    rocurement ocuments

    Procurementcontractawards

    Statementofwork

    PerformanceReports

    Sellerdevelopedtechnical

    OrganizationalProcessAssetsUpdates

    Correspondence

    Paymentschedulesandrequests

    Sellerperformanceevaluation

    Sellerperformancereports

    ApprovedChange

    Requests

    Modificationstothetermsand

    conditionsofthecontract

    WorkPerformanceInformation

    ProjectManagementUpdates

    Procurementmanagement

    plan

    Baselineschedule

    Whichqualitystandardsarebeing

    satisfied

    Whatcostshavebeenincurred

    Which

    seller

    invoices

    have

    been

    paid

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    .

    Inputs1. ProjectManagementPlan

    2. Acce tedDeliverables

    Outputs1. FinalProduct,Service,or

    ResultTransition

    Tool&

    Techniques

    1. ExpertJudgment

    3. OrganizationalProcess

    Assets

    2. OrganizationalProcess

    AssetsUpdates

    OrganizationalProcessAssets

    Project

    or

    phase

    closure

    guidelines

    OrganizationalProcessAssetsUpdates

    Project

    files

    orrequirements

    Historicalinformationandlessons

    learnedknowledgebase

    Projectorphaseclosure

    documents

    Historicalinformation

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    .

    Inputs1. ProjectManagementPlan

    2. Procurement

    Outputs1. ClosedProcurements

    2. Or anizationalProcess

    Tool&

    Techniques

    1. ProcurementAudits

    2. Ne otiatedSettlements

    Documentation AssetsUpdates3. RecordsManagement

    System

    NegotiatedSettlements

    Negotiation

    OrganizationalProcessAssets

    Procurement

    file

    AlternativeDisputeResolution(ADR)

    Mediation

    Arbitration

    Litigation

    Deliverableacceptance

    Lessonslearned

    documentation