Project Management Professional (PMP)_Processes_PMBOK
Transcript of Project Management Professional (PMP)_Processes_PMBOK
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Initiating Planning Executing Monitoring&Control. Closing
4.1 Develo 4.2 Develo Pro ect 4.3 D irect & Mana e Pro ect 4.4 Monitor & Control Pro ect 4.6 Close Pro ect or
ProjectManagementProcessGroups
.
ProjectCharter
Management Plan
Execution
Work
4.5 PerformIntegrated
ChangeControl
Phase
5.Scope 5.1CollectRequirements5.2DefineScope
5.3CreateWBS
5.4VerifyScope
5.5ControlScope
6
5
6.Time 6.1DefineActivities
6.2 SequenceActivities
6.3EstimateActivity
Resources
6.4EstimateActivity
Durations
6.6ControlSchedule
6
s . eve op c e u e
7.Cost 7.1EstimateCosts7.2Determine Budget
7.3ControlCosts
8.Quality 8.1
Plan
Quality 8.2
Perform Quality
Assurance 8.3
Perform Quality
Control
9.1DevelopHuman 9.2 AcquireProjectTeam
3
edg
eArea
3
.
ResourcesResourcesPlan 9.3DevelopProjectTeam
9.4ManageProjectTeam
10.Communication 10.1 IdentifyStakeholders
10.2PlanCommunications 10.3DistributeInformation
10.4ManageStakeholders
Expectations
10.5ReportPerformance
5
4
Knowl
. . Management11.2IdentifyRisks
11.3PerformQualitative
RiskAnalysis
11.4PerformQuantitative
RiskAnalysis
11.5 Plan Risk Res onses
.
6
12. Procurement 12.1PlanProcurements 12.2ConductProcurements 12.3Administer Procurements 12.4Close
Procurements
2
4
20 8 10 2 42
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.
Inputs
1. Project StatementofWork
Outputs1. ProjectCharter
Tool&Techniques1. ExpertJudgment
. us ness ase
3. Contract
4. EnterpriseEnvironmental
Factors
5. OrganizationalProcess
ProjectCharterdocumentsbusinessneeds,current
understandingofthecustomersneedsandthe
newproduct,service,orresultthatitisintendedto
satisfy,such
as:
Projectpurposeorjustification
ProjectStatementofWork
Businessneed
Productscopedescription
Strategicplan
BusinessCase
EnterpriseEnvironmentalFactors
Governmentalorindustry
standards
Organizationinfrastructure
Marketplaceconditions
Measurableprojectobjectivesandrelated
successcriteria
Highlevelrequirements
Highlevelprojectdescription
Highlevelrisks
Marketdemand
Organizationalneed
Customerrequest
Technologicaladvance
Legalrequirements
OrganizationalProcess
Assets
Organizationalstandard
processes,policies,and
standardizedprocess
definitions
Summary
mi estone
sc e u e Summarybudget
Projectapprovalrequirements
Assignedprojectmanager,responsibility
andauthoritylevel
Ecologicalimpacts
Socialneed
Historicalinformation&
lessonslearned
person(s)authorizingtheprojectcharter
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.
Inputs1. ProjectCharter
2. ProcurementDocuments
Outputs1. StakeholderRegister
2. StakeholderMana ement
Tool&Techniques1. StakeholderAnalysis
2. Ex ertJud ment
3. EnterpriseEnvironmental
Factors
4. OrganizationalProcess
Assets
Strategy(seenextslidefordetails)
Enter rise Environmental Factors
StakeholderRegister
IdentificationInformation
Assessmentinformation
Organizationalorcompany
cultureandstructure
Governmentalorindustry
standards
OrganizationalProcessAssets
Sta e o erc assi ication
StakeholderManagementStrategy
Definesanapproachto
increasethesupportand
minimizenegativeimpactsof
Stakeholdersregister
templates
Lessonslearned
StakeholderregistersStakeholder
Stakeholder
Interest(s)inthe
Project
Assessmentof
Impact
PotentialStrategiesforGainingSupportor
ReducingObstacles
SampleStakeholder
Analysis
Matrix
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1.Stakeholder Analysis
Itisthetechniqueofsystematicallygatheringandanalyzingquantitativeandqualitativeinformationtodeterminewhose
interestshouldbetakenintoaccountthroughouttheproject.
Step1:IDallpotentialstakeholders
Step
2:
ID
the
potential
impact
or
support Power/Interestgrid
Power/Influencegrid
Influence/Impactgrid
, , .
Step3:Assesshowkeystakeholdersarelikelytoreactorrespond
Power/InterestGridwithStakeholders
. xper u gmen
Lookfor
senior
management,
ID
key
stakeholders,
PM,
subject
matter
experts
(SME),
industry
groups
and
consultants
&professionalandtechnicalassociations.
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.
Inputs1. ProjectCharter
2. Out utsfromPlannin
Outputs1. ProjectManagementPlan
Tool&Techniques1. ExpertJudgment
Processes
3. EnterpriseEnvironmental
Factors
4. OrganizationalProcess
Assetsnterpr se nv ronmenta actors
Organizationalorcompanycultureand
structure
Governmentalorindustrystandards
Projectmanagementinformationsystems
InfrastructureOrganizationalProcessAssets
Standardizedguidelines
Projectmanagementplantemplate
Changecontrolprocedures
Projectfilesfrompastprojects
Historicalinfo&lessonslearned
Configuration
management
knowledge
base
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.
Inputs1. ProjectCharter
2. StakeholderRe ister
Outputs1. Requirements
Documentation
Tool&Techniques1. Interviews
2. FocusGrou s
2. RequirementsManagement
Plan
3. RequirementsTraceability
Matrix
3. FacilitatedWorkshops
4. GroupCreativityTechniques
5. GroupDecisionMakingTechniques
6. Questionnaires&
Surveys
7. ObservationsFacilitatedWorkshops RequirementsTraceabilityMatrix
8. Prototypes JointApplicationDevelopment
(JAD)
QualityFunctionDeployment(QFD)
VoiceoftheCustomer(VOC)
GroupCreativityTechniques
Requirementstobusiness
needs,opportunities,goals
andobjectives
Requirementstoproject
objectives
ProductScope:Thefeaturesandfunctions
thatcharacterizeaproduct,service,or
result
Nominalgroup
technique
TheDelphiTechnique
Idea/mindmapping
Affinitydiagram
GroupDecisionMakingTechniques
scope/WBSdeliverables
Requirementstoproduct
design
Requirementstoproduct
developmentProjectScope:Theworkthatneedstobe
accomplishedtodeliveraproduct,
service,
or
result
with
the
specified
featuresandfunctions
Unanimity
Majority
Plurality
Dictatorship
Requirementstoteststrategy
andtestscenarios
High
level
requirements
to
moredetailedrequirements
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Inputs1. ProjectCharter
2. Re uirements
Outputs1. ProjectScopeStatement
2. Pro ectDocumentU dates
Tool&Techniques1. ExpertJudgment
2. ProductAnal sis
Documentation
3. OrganizationalProcess
Assets
3. AlternativesIdentification
4. FacilitatedWorkshops
ProductAnalysis
Productbreakdown
S stemsanal sis
ProjectScopeStatement
Productscopedescription
Productacceptancecriteria
Projectdeliverables
Requirementsanalysis
Systemsengineering
Valueengineering
Valueanalysis
AlternativesIdentification
Projectconstraints
Projectassumptions
ProjectDocumentUpdates
Stakeholderregister
Requirementsdocumentation
Brainstorming Lateralthinking
Pairwisecomparisons
Requirementstraceability
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Inputs1. ProjectScopeStatement
2. Re uirements
Outputs1. WBS
2. WBSDictionar
Tool&Techniques1. Decomposition
Documentation
3. OrganizationalProcess
Assets
3. ScopeBaseline
4. ProjectDocumentUpdates
OrganizationalProcessAssets
WBSDictionary
Codeof
accounts
Descri tionofwork Policies,procedures,
andtemplatesforthe
WBS
Projectfilesform
previousprojects
Responsibleorganization
Listofschedulemilestones
Associatedschedule
activities
Resourcesrequired
previousprojects
Cost
estimates Qualityrequirements
Acceptancecriteria
Technicalreferences
Contractinformation
Projectscopestatement
WBS
WBSdictionary
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Inputs1. ScopeBaseline
2. Enter riseEnvironmental
Outputs1. ActivityList
2. Activit Attributes
Tool&Techniques1. Decomposition
2. Rollin WavePlannin
Factors
3. OrganizationalProcess
Assets
3. MilestoneList3. Templates
4. ExpertJudgment
EnterpriseEnvironmental
Factors
Projectmanagementinformation
ActivityAttributes
ActivityID
WBSID
system(PMIS)
OrganizationalProcessAssets
Existingformalandinformal
activityplanningrelatedpolicies,
procedures,andguidelines
ActivityCode
ActivityDescription
PredecessorActivities
SuccessorActivities
LogicalRelationships essons earne now e ge ase
Leads&
Lags
LevelofEffort(LOE)
DiscreteEffort
ApportionedEffort(AE)
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Inputs1. ActivityList
2. Activit Attributes
Outputs1. ProjectScheduleNetwork
Dia rams
Tool&Techniques1. PrecedenceDiagrammingMethod
PDM
3. MilestoneList
4. ProjectScopeStatement
5. OrganizationalProcess
Assets
2. ProjectDocumentUpdates2. DependencyDetermination
3. ApplyingLeads&Lags
4. ScheduleNetworkTemplates
PrecedenceDiagramming
Method
(PDM)
FinishtoStart(FS)
ProjectDocumentUpdates
Activity
lists Activityattributes
FinishtoFinish(FF)
StarttoStart(SS)
StarttoFinish(SF)
DependencyDetermination
Mandatorydependencies
Ris register
scre onary epen enc es
Externaldependencies
PrecedenceDiagramming
Method
(PDM)
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Inputs1. ActivityList
2. Activit Attributes
Outputs1. ActivityResource
Re uirements
Tool&Techniques1. ExpertJudgment
2. AlternativesAnal sis
3. ResourceCalendars
4. EnterpriseEnvironmental
Factors
5. Organizational
Process
Assets
2. ResourceBreakdown
Structure(RBS)
3. ProjectDocumentUpdates
3. PublishedEstimatingData
4. BottomUpEstimating
5. Projectmanagement
Software ResourceBreakdown
Structure
(RBS)
Labor
EnterpriseEnvironmentalFactors
Resourceavailabilityandskills
OrganizationalProcessAssets
Policesandproceduresregarding
staffing
Material
Equipment
Supplies
ProjectDocumentUpdates
Activitylist
Po iciesan proce uresre ating
therentalandpurchaseofsuppliesandequipment
Historicalinformationregarding
typesofresourcesusedinsimilar
c v ya r u es
Resourcecalendars
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.
Inputs1. ActivityList
2. Activit Attributes
Outputs1. ActivityDurationEstimates
2. Pro ectDocumentU dates
Tool&Techniques1. ExpertJudgment
2. Analo ousEstimatin
3. ActivityResource
Requirements
4. ResourceCalendars
5. Project
Scope
Statement6. EnterpriseEnvironmental
3. ParametricEstimating
4. ThreePointEstimating
5. ReserveAnalysis
(see:7.1
Estimate
Costs)
ProjectDocumentUpdates
Activityattributes
Assumptionsmadein
developingthe
activity
durationestimatesuchasFactors
7. OrganizationalProcess
Assets
ResourceCalendars
Type,availability,andcapabilitiesofHR
EnterpriseEnvironmentalFactors
Durationestimatingdatabases
killlevelsandavailability
ProjectScope
Statement
Assumptions:
Existingconditions
Availabilityofinformation
Lengthofreportingperiods
Productivitymetrics
Publishedcommercialinformation
OrganizationalProcessAssets
Historicaldurationinformation
Projectcalendars
Constrains
Availableskilledresources
Contractterm&requirements
Sc e u ingmet o o ogy
Lessonslearned
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Inputs1. ActivityList
2. Activit Attributes
Outputs1. ProjectSchedule
2. ScheduleBaseline
Tool&Techniques1. ScheduleNetworkAnalysis
2. CriticalPathMethod
3. ProjectScheduleNetwork
Diagrams
4. ActivityResource
Requirements5. ResourceCalendars
3. ScheduleData
4. ProjectDocumentUpdates
3. CriticalChainMethod
4. ResourceLeveling
5. WhatIfScenarioAnalysis
6. Applying
Leads
&
Lags7. ScheduleCompression
ProjectSchedule
Milestonecharts
6. ActivityDurationEstimates
7. ProjectScopeStatement
8. EnterpriseEnvironmental
Factors
9. OrganizationalProcess
8. ScheduleTool
ScheduleCompression
Crashing
Fasttracking
arc ar s
Projectschedulenetworkdiagrams
ScheduleData
Resourcerequirementsbytime
period
Alternative schedules
EnterpriseEnvironmental
Factors
Schedulingtoolthatcanbe
usedindevelopingthe
schedule
Or anizationalProcessAssets
Schedulingof
contingency
reserves
ProjectDocumentUpdates
Activityresourcerequirements
Activityattributes
Calendar
Schedulingmethodology
Projectcalendar
Riskregister
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.
Inputs1. ScopeBaseline
2. Pro ectSchedule
Outputs1. ActivityCostEstimates
2. BasisofEstimates
Tool&Techniques1. ExpertJudgment
2. Analo ousEstimatin
3. HumanResourcePlan
4. RiskRegister
5. EnterpriseEnvironmental
Factors6. OrganizationalProcess
3. ProjectDocumentUpdates3. ParametricEstimating
4. BottomUpEstimating
5. ThreePointEstimating
6. Reserve
Analysis7. CostofQuality
ActivityCostEstimates:Directlabor,
materials,equipment,services,
facilities,info.tech.,andspecial
Assets 8. ProjectManagement
EstimatingSoftware
9. VendorBidAnalysisScopeBaseline
ScopeStatement
WBS
WBSDictionary
AnalogousEstimating:Usesvaluesof
parameters,suchasscope,cost,etc.
categories i ein ationa owanceor
acostcontingencyreserve.
BasisofEstimates:SomeSupport.Details:
BasisoftheEstimate
Allassumptionsmade
Enterprise
Environmental
Factors MarketConditions
PublishedCommercial
Information
OrganizationalProcessAssets
esscos y, u essaccura e.
ParametricEstimating:
Uses
astatistical
relationshipbetweenhistoricaldataand
othervariables.(e.g.unitprice)
ThreePointEstimates:UsesPERTequation:
Rangeof
estimates
Confidenceleveloffinal
estimate
ProjectDocumentUpdates:RiskRegister
os s ma n g o ces
CostEstimatingTemplates
HistoricalInformation
LessonsLearned
Optimistic(o)
Pessimistic(p)
ExpectedActivity
Cost
=(o+4ml+p)/6
ReserveAnalysis:Inc.contingencyreserves
StandardDeviationEquation:(po)/6
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Outputs.
Inputs1. ActivityCostEstimates
2. BasisofEstimates
1. CostPerformanceBaseline
2. ProjectFunding
Requirements
3. ProjectDocumentUpdatesTool&Techniques1. CostAggregation
2. ReserveAnal sis CostPerformanceBaseline:Authorized
3. ScopeBaseline
4. ProjectSchedule
5. ResourceCalendars
6. Contracts7. OrganizationalProcess
3. ExpertJudgment
4. HistoricalRelationships
5. FundingLimitReconciliation
CostAggregation:
Cost
estimates
are
timephasedbudgetatcompletion
(BAC)usedtomeasure,monitor,and
controloverallcostperformanceon
the
project.
Assets
ScopeBaseline
ScopeStatement
WBS
WBSDictionary
accordancewiththeWBS.
ReserveAnalysis:Itcanestablishthe
contingency(fromrealizedrisks)&
management(unplannedchangesto
scope&cost)reserves.
Expenditures
Plannedstart/finish
dates
Milestones&workpackages
Planningpackages
Controlaccounts
Or anizationalProcessAssets
HistoricalRelationships:
Any
that
result
in
parametricoranalogousestimates
involvetheuseofprojectcharacteristics
todevelopmath.Modelstopredicttotal
projectcosts.
ProjectFundingRequirements:Theyare
derivedfromthecostbaseline.
Includeprojectedexpendituresplus
anticipatedliabilities.
Costbudgetpolices,
procedures,&guidelines
Costbudgeting
tools
Reportingmethods
Fun ingLimitReconci iation:Expen itureo
fundsshouldbereconciledwithany
fundinglimitsonthecommitmentof
fundsfor
the
project.
ProjectDocumentUpdates:
RiskRegister
Cost
Estimates ProjectSchedule
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.
Inputs1. ScopeBaseline
2. StakeholderRe ister
Outputs1. QualityManagementPlan
2. Qualit Metrics
Tool&Techniques1. CostBenefitAnalysis
2. CostofQualit COQ
3. CostPerformanceBaseline
4. ScheduleBaseline
5. RiskRegister
6. Enterprise
Environmental
Factors
3. QualityChecklists
4. ProcessImprovementPlan
5. ProjectDocumentUpdates
3. ControlCharts
4. Benchmarking
5. DesignofExperiments(DOE)
6. Statistical
Sampling7. Flowcharting QualityMetrics:Operationaldefinitionthatdescribesaprojectorproductattribute&7. OrganizationalProcess
Assets
8. ProprietaryQualityManagement
Methodologies
9. AdditionalQualityPlanningTools
(seenextfourslidesfordetails)ScopeBaseline ScopeStatement WBS
howtheQualityControlProcesswill
measureit.
ProcessImprovementPlan
Processboundaries
Processconfiguration
EnterpriseEnvironmental
Factors
Governmentalagencyregulations
Rules,standards&guidelines
Working/operating conditions
OrganizationalProcessAssets
rocessme r cs
Targetsfor
improved
performance
ProjectDocumentUpdates
Stakeholderregister
ResponsibilityAssignmentMatrix
Organizationalqualitypolices,
procedures,&guidelines
Hist.
data
&
lessons
learned Qualitypolicy
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Theprimarybenefitsofmeetingqualityrequirementscanincludelessrework,higherproductivity,lowercosts,and
increasedstakeholdersatisfaction.
1.CostBenefitAnalysis
2.
Cost
of
Quality
(COQ)Includesallcostsincurredoverthelifeoftheproductbyinvestmentinpreventingnonconformancetorequirements,
appraisingtheproductorserviceforconformancetorequirements,andfailingtomeetrequirements(rework).
CostofConformance
PreventionCosts
CostofNonconformance
InternalFailure
Costs
(Buildaqualityproduct)
Training
Documentprocesses
Equipment
Time to do it ri ht
(Failuresfoundbytheproject)
Rework
Scrap
AppraisalCosts(Assessthequality)
Testing
(Failuresfound
by
the
customer)
Liabilities
Warrantywork
Lostbusiness
Destructivetestingloss
Inspections
Moneyspentduringtheprojecttoavoidfailures Moneyspentduring&aftertheprojectbecauseoffailures
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Theprimarybenefitsofmeetingqualityrequirementscanincludelessrework,higherproductivity,lowercosts,and
increasedstakeholdersatisfaction.
3.ControlCharts
UpperSpecificationLimit
LowerSpecification
Limit
4. Benchmarkin
ControlChartofConsecutiveMeasurementswithFixedLimits
Involvescomparingactualorplannedprojectpracticestothoseofcomparableprojectstoidentifybestpractices,
generateideasforimprovement,andprovideabasisformeasuringperformance.
. es gn o xper men sDOEisastatisticalmethodforidentifyingwhichfactorsmayinfluencespecificvariablesofaproductorprocessunder
developmentorinproduction.
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Aflowchartisagraphicalrepresentationof processshowingtherelationshipsamongprocesssteps.
7.Flowcharting
8.ProprietaryQualityManagementMethodologiesTheseincludeSixSigma,LeanSixSigma,QualityFunctionDeployment,CMMI,etc.
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Brainstorming: Thegoalistoobtainacomprehensivelistofprojectrisks.
9.AdditionalQualityPlanningTools
AffinityDiagrams: Usedtovisuallyidentifylogicalgroupingsbasedonnaturalrelationships.
ForceFieldAnalysis: Whicharediagramsoftheforcesforandagainstchange.
Nominal Grou Techni ues: To allow ideas to be brainstormed in small rou s and then reviewed b a
largergroup.
MatrixDiagrams: Whichincludetwo,three,orfourgroupsofinformationandshowrelationshipsbetween
factors,causes,
and
objectives.
PrioritizationMatrices: Whichprovideawayofrankingadiversesetofproblemsand/orissues(usually
generatedthroughbrainstorming)bytheirimportance.
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.
Inputs1. ActivityResource
Re uirements
Outputs1. HumanResourcePlan
Tool&Techniques1. OrganizationCharts&
PositionDescri tions
2. EnterpriseEnvironmental
Factors
3. OrganizationalProcess
Assets
2. Networking
3. OrganizationalTheory
(seenextslidefordetails)Enter rise Environmental Factors
HumanResourcePlan
Roles&responsibilities
Role
Authority
Responsibility
Organizationalcultureand
structure
Existinghumanresources
Personneladministrationpolicies
Marketplaceconditions
ompetency
Projectorganizationcharts
Staffingmanagementplan
Staffacquisition
Resourcecalendars
OrganizationalProcessAssets
Organizationalstandardprocessesandpoliciesand
standardizedroledescriptions
Templatesfororganizational
Training
needs
Recognitionandrewards
Compliance
Safety
Historicalinformationon
organizationalstructuresthan
haveworked
in
previous
projects
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Therearethreetypesofdefinitionformatstodocumentteammemberrolesandresponsibilities:
1.Organization ChartsandPositionDescriptions
ResponsibilityAssignmentMatrix(RAM)usingaRACIFormat
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.
Inputs1. StakeholderRegister
2. StakeholderMana ement
Outputs1. Communications
Mana ementPlan
Tool&Techniques1. Communications
Re uirementsAnal sis
Strategy
3. EnterpriseEnvironmental
Factors
4. OrganizationalProcess
Assets
2. ProjectDocumentUpdates2. CommunicationTechnology
3. CommunicationModels
4. CommunicationMethods
Communications
Requirements
Analysis Totalnumberof communication
ProjectDocumentUpdates
ProjectSchedule
channelsequation:
n(n1)/2
CommunicationTechnology Factorsthatcan
affecttheproject:
Urgencyoftheneedforinfo
a e o erreg s er
Stakeholdermanagement
strategy
va a yo ec no ogy
Expectedproject
staffing
Durationoftheproject
Projectenvironment
(Seenext slidefordetailson3&4)
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ABasicmodel:
Encode
3.CommunicationsModels
feedbackmessage
Medium
Noise
Decode
4.CommunicationsMethodsCommunicationsMethodsclassification:
Interactivecommunication:
Betweentwoormorepartiesperformingamultidirectionalexchangeofinformation.
Meetings,phonecalls,etc.
Pushcommunication
Senttospecificrecipientswhoneedtoknowtheinformation.
Letters,memos,reports,emails,faxes,etc.
Pullcommunication
, ,
communicationcontentattheirowndiscretion.
Internetsites,elearning,andknowledgerepositories,etc.
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.
Inputs1. ProjectScopeStatement
2. CostMana ementPlan
Outputs1. RiskManagementPlan
Tool&
Techniques
1. PlanningMeeting&Analysis
3. ScheduleManagementPlan
4. Communications
ManagementPlan
5. EnterpriseEnvironmental
Factors
s anagemen an
Methodology
Rolesandresponsibilities
Budgeting
Timing
Risk cate ories see next slide6. OrganizationalProcess
Assets
EnterpriseEnvironmentalFactors
Riskattitudesandtolerances
OrganizationalProcessAssets
Definitionsofriskprobabilityand
impact(seenextslide) Probabilityandimpactmatrix
Revisedstakeholderstolerances
Reportingformats Riskcategories
Commondefinitions
of
conceptsandterm
Standardtemplates
Rolesandresponsibilities
Tracking
making
Lessonslearned
Stakeholder
registers
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1.RiskManagement Plan
RiskCategories. ARiskBreakdown
Structure
(RBS)
is
a
hierarchically
organizeddepictionoftheidentified
projectrisksarrangedbyrisk
identifiesthevariousareasand
causesofpotentialrisks:
DefinitionsofriskProbabilityand
.
ofdefinitions
of
negative
impacts
thatcouldbeusedinevaluating
riskimpactsrelatedtofour
projectobjectives. Thefigure
illustratesbothrelativeand
numeric(nonlinear)approaches.
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.
Inputs1. RiskManagementPlan
2. Activit CostEstimates
Outputs1. RiskRegister
Tool&
Techniques
1. DocumentationReviews
2. InformationGatherin
3. ActivityDuration Estimates
4. ScopeBaseline
5. StakeholderRegister
6. CostManagementPlan
7. ScheduleManagement
Plan
Techniques
3. ChecklistAnalysis
4. AssumptionsAnalysis
5. DiagrammingTechniques
6. SWOTAnalysis
s eg s er
Listofidentifiedrisks
Listofpotentialresponses
8. QualityManagementPlan
9. ProjectDocuments
10. EnterpriseEnvironmental
Factors
11. OrganizationalProcess
7. ExpertJudgment InformationGatheringTechniques
Brainstorming
Delphitechnique
Interviewing
Rootcauseanalysis
ProjectDocuments Assumptionslog,workperformancereports,earnedvalue
reports,networkdiagrams,baselines&otherprojectinfo
EnterpriseEnvironmentalFactors
Publishedinfo,academicstudies,benchmarking,industry
DiagrammingTec niques
Causeand
effect
diagrams(Ishikawa
or
fishbone)
Systemorprocessflowcharts
Influencediagrams
studies&riskattitudes
OrganizationalProcessAssets
Projectfiles,organizationalandprojectprocesscontrols,
riskstatement
templates
&
lesson
learned
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.
Inputs1. RiskRegister
2. RiskMana ementPlan
Outputs1. RiskRegisterUpdates
Tool&
Techniques
1. RiskProbability&Impact
Assessment
3. ProjectScopeStatement
4. OrganizationalProcess
Assets
2. Probability&ImpactMatrix
3. RiskDataQuality
Assessment
4. RiskCategorization
5. RiskUrgency
Assessment
RiskManagementPlan
Roles&responsibilitiesfor
s eg s er p a es
Relativerankingorprioritylistof
projectrisks
Risksgroupedbycategories
Causesof
risk
or
project
areas
re uirin articular attention6. ExpertJudgmentconductionriskmanagement
Budgets
Schedulesactivitiesforrisk
management
Riskcategories
Listofrisksrequiringresponsesinthe
nearterm
Listofrisksforadditionalanalysisand
response
Watchlists oflowpriorityrisks
(seenextslidefordetails)
e n onso pro a yan mpac
Impactmatrix
Revisedstakeholdersrisktolerances
OrganizationalProcessAssets
Informationonprior,similar
Trendsinqualitativeriskanalysis
results
Studiesofsimilarprojectsbyrisk
specialists
Risk
databases
from
industry
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2.ProbabilityandImpactMatrix
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.
Inputs1. RiskRegister
2. RiskMana ementPlan
Outputs1. RiskRegisterUpdates
Tool&
Techniques
1. DataGathering&
Re resentation
3. CostManagementPlan
4. ScheduleManagementPlan
5. OrganizationalProcess
Assets
2. Techniques
3. QuantitativeRiskAnalysis&
ModelingTechniques
4. ExpertJudgment
(seenextthreeslidesfordetails)RiskManagementPlan
RiskRegisterUpdates
Probabilisticanalysisoftheproject
Probabilityofachievingcostand
timeobjectives
Prioritizedlist
of
quantified
risks
Roles&responsibilitiesfor
conductionriskmanagement
Budgets
Schedulesactivitiesforrisk
management
ren s nquant tat ver s ana ys s
results
Definitions
of
probability
and
impact
Impactmatrix
Revisedstakeholdersrisktolerances
OrganizationalProcessAssets
Informationonprior,similar
completedprojects
Studiesofsimilarprojectsbyrisk
specialists
Riskdatabases
from
industry
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Interviewing. Interviewingtechniquesdrawonexperienceandhistoricaldatatoquantifytheprobabilityandimpactof
risksonprojectobjectives.
1.DataGatheringandRepresentationTechniques
RangeofProjectCostEstimatesCollectedDuringtheRiskInterview
Modeling&Simulation. Aprojectsimulationusesa
modelthattranslatesthespecifieddetailed
uncertaintieso t eprojectintot eirpotentia impact
onprojectobjectives. Iterativesimulationsare
typicallyperformedusingtheMonteCarlotechnique.
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ProbabilityDistributions. Representtheuncertaintyinvaluessuchasdurationsofscheduleactivitiesandcostsof
projectcomponents.Usedextensivelyinmodelingandsimulation.
1.DataGatheringandRepresentationTechniques
ExamplesofCommonlyUsedProbabilityDistributions
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SensitivityAnalysis. Helpstodeterminewhichriskshavethemostpotentialimpactontheproject.
Expectedmonetaryvalueanalysis(EMV). EMVanalysisisastatisticalconceptthatcalculatestheaverageoutcome
2.QuantitativeRiskAnalysisandModelingTechniques
whenhefutureincludesscenariosthatmayormaynothappen(i.e.analysisunderuncertainty). Acommonuseofthis
typeofanalysisisthedecisiontreeanalysis.
($80Mx65%)+($30Mx35%)=$41.5M
=
($90M120M=$30M
($70Mx65%)+($10Mx35%)=$49M
($120M50M=$70M
($60M50M=$10M
DecisionTree
Diagram
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.
Inputs1. RiskRegister
2. RiskMana ementPlan
Outputs1. RiskRegisterUpdates
2. RiskRelatedContract
Tool&
Techniques
1. StrategiesforNegativeRisks
orThreats
decisions
3. ProjectManagementPlan
Updates
4. ProjectDocumentUpdates
2. StrategiesforPositiveRisks
orOpportunities
3. ContingentResponse
Strategies
4. ExpertJudgment Pro ect Mana ement Plan
StrategiesforNegativeRisksandThreats
Avoid e.g.clarifyingrequirements
Transfer e.g.insurance,warranties
Mitigate e.g.designingredundancy
Accept e.g.establishacontingency
Schedulemanagementplan
Costmanagementplan
Qualitymanagementplan
Procurementmanagementplan
Humanresourcemanagementplanreserve
Strategiesfor
Positive
Risks
or
Opportunities
Exploit e.g.assignanorganizations
mosttalentedresourcestotheproject
Share e.g.formrisksharing
Workbreakdownstructure
Schedulebaseline
Costperformancebaseline
ProjectDocumentUpdates
Assumptionslogupdates, ,
Enhance e.g.addmoreresourcesto
anactivitytofinishearly
Accept
accept
it,
but
not
actively
pursuingit
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.
Inputs1. ScopeBaseline
2. Re uirements
Outputs1. ProcurementManagement
Plan
Tool&
Techniques
1. MakeorBuyAnalysis
2. Ex ertJud ment
Documentation
3. TeamingAgreements
4. RiskRegister
5. RiskRelatedContract
Decisions
2. ProcurementStatementsof
Work
3. MakeorBuyDecisions
4. ProcurementDocuments
5. SourceSelection
Criteria
3. ContractTypes
(Seenextslidefordetailsoncontracttypes)
6. ActivityResource
Requirements
7. ProjectSchedule
8. ActivityCostEstimates
9. CostPerformanceBaseline
6. ChangeRequests
ProcurementDocuments
RequestforInformation(RFI)
Requestforproposal(RFP)
Requestforquotation(RFQ)
ource e ect on r ter a
Understandingofneed
Overallorlifecyclecost
Technicalcapabilityrisk
Managementapproach
.
Factors11. OrganizationalProcess
Assets
ScopeBaseline
Tendernotice
Invitationfor
negotiation
Invitationforsellersinitialresponse
Warranty Financialcapacity
Productioncapacityandinterest
Businesssizeandtype
Pastperformanceofsellers
ScopeStatement
WBS
WBSdictionary
References
Intellectualpropertyrights
Propertyrights
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.
Inputs1. ProjectManagementPlan
2. A rovedChan eRe uests
Outputs1. Deliverables
2. WorkPerformance
Tool&
Techniques
1. ExpertJudgment
2. Pro ectMana ement
3. EnterpriseEnvironmental
Factors
4. OrganizationalProcess
Assets
Information
3. ChangeRequests
4. ProjectManagementPlan
Updates
5. ProjectDocument
Updates
InformationSystems
EnterpriseEnvironmental
Factors
Organizational,companyor
customerculture&structure
Infrastructure
Personneladministration
Stakeholderrisktolerances
WorkPerformanceInformation
Deliverablestatus
Scheduleprogress
Costsincurred
Changerequests . .
OrganizationalProcess
Assets
Standardizedguidelinesandwork
instructions
Communicationsrequirements
Issueanddefectmanagement
Correctiveaction
Preventiveaction
Defectrepair
Updates
procedures
Processmeasurementdatabase
Projectfilesfrompriorprojects
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.
Inputs1. ProjectManagementPlan
2. Qualit Metrics
Outputs1. OrganizationalProcess
AssetsU dates
Tool&
Techniques
1. PlanQuality&Perform
Qualit ControlTools&
3. WorkPerformance
Information
4. QualityControl
Measurements
2. ChangeRequests
3. ProjectManagementPlan
Updates
4. ProjectDocumentsUpdates
Techniques
2. QualityAudits
3. ProcessAnalysis
QualityAudits:
Objectives
Or anizational Process Assets U datesro ect anagement an
Qualitymanagementplan
Processimprovementplan
WorkPerformanceInformation
Technicalperformance
IDallthegaps/shortcomings
Sharethegoodpractices
Offerassistanceinapositive
manner
Highlightcontributionsofeach
Thequalitystandards
ProjectManagementPlanUpdates
Qualitymanagementplan
Schedulemanagementplan
Costmanagementplan
Projectdeliverablesstatus
Scheduleprogress
Costsincurred
audit
ProcessAnalysis
Itfollowsthestepsoutlinedinthe
processimprovementplanto
identifyneededimprovements.
ProjectDocumentUpdates
Qualityaudits
reports
Trainingplans
Processdocumentation
Inc u esRootCauseAna ysis
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.
Inputs1. ProjectManagementPlan
2. Enter riseEnvironmental
Outputs1. ProjectStaffAssignments
2. ResourceCalendars
Tool&
Techniques
1. Preassignment
2. Ne otiation
Factors
3. OrganizationalProcess
Assets
3. ProjectManagementPlan
Updates
3. Acquisition
4. VirtualTeams
ProjectManagementPlan
Rolesand
responsibilities
Projectorganizationcharts
Staffingmanagementplan
EnterpriseEnvironmentalFactors
ExistinginfoforHumanResources
Personneladministrationpolicies
rgan za ona s ruc ure
Location
or
multiple
locations
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.
Inputs1. ProjectStaffAssignments
2. Pro ectMana ementPlan
Outputs1. TeamPerformance
Assessments
Tool&
Techniques
1. InterpersonalSkills
2. Trainin
3. ResourceCalendars 2. EnterpriseEnvironmental
FactorsUpdates
3. TeamBuildingActivities
4. GroundRules
5. Colocation
6. Recognition&Rewards TeamPerformanceAssessments
Improvements
in
skills
eam u ng ct v t es
Forming
Storming
Norming
Performing
mprovemen s n
competencies
Reducedstaffturnoverrate
Increasedteamcohesiveness
EnterpriseEnvironmentalFactorsUpdates
Personnel administration
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.
Inputs1. ProjectStaffAssignments
2. Pro ectMana ementPlan
Outputs
1. EnterpriseEnvironmental
FactorsUpdates
2. OrganizationalProcess
Tool
&
Techniques1. Observation&Conversation2. ProjectPerformance
3. TeamPerformance
Assessments
4. PerformanceReports
5. OrganizationalProcess
Assets
3. ChangeRequests
4. ProjectManagementPlan
Updates
3. ConflictManagement
4. IssueLog
5. InterpersonalSkills
Conflict
Management:
Characteristics
&
conflict
management
process
ProjectManagementPlan
Roles&responsibilities
Projectorganization
Staffingmanagementplan
OrganizationalProcessAssets
Conflictisateamissue
Opennessresolvesconflict
Resolutionshouldfocusonissues,notpersonalities
Resolutionshouldfocusonthepresent,notthepast
Techniquesforresolvingconflict:
EnterpriseEnvironmentalFactors
Updates
Inputtoorganizational
performanceappraisals
Personnelskillupdates Certi icateso appreciation
Newsletters Websites
Bonusstructures
Corporateapparel
Withdrawing/Avoiding
Smoothing/Accommodating Compromising
Forcing
Collaborating
OrganizationalProcessAssets
Updates
Historicalinfo&lessons
learned
Templates
perquisites Confronting ProblemSolving
InterpersonalSkills
Leadership
Influencing Effectivedecisionmaking
Organizationalstandard
processes
ProjectManagementPlanUpdates
Staffing
management
plan
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.
Inputs1. ProjectManagementPlan
2. PerformanceRe orts
Outputs1. OrganizationalProcess
AssetsU dates
Tool&
Techniques
1. CommunicationMethods
2. InformationDistribution
3. OrganizationalProcess
Assets
Tools
CommunicationsMethods
Individual&groupmeetings
Video
&
audio
conferences
OrganizationalProcessAssetsUpdates
Stakeholdernotifications
Projectreports
Projectpresentations
Otherremotecommunication
methods
InformationDistributionTools
Hardcopydocumentdistribution,
manualfilingsystems,press
Feedbackfromstakeholders
Lessonslearneddocumentation
releases,andsharedaccess
electronicdatabases
Electroniccommunicationand
conferencingtools,suchasemail,
fax,voicemail,telephone,etc.
ec ron c oo s orpro ec
management,suchaswebinterfaces
toschedulingandproject
management
software,
etc.
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.
Inputs1. StakeholderRegister
2. StakeholderMana ement
Outputs1. OrganizationalProcess
AssetsU dates
Tool&
Techniques
1. CommunicationMethods
2. Inter ersonalSkills
Strategy
3. ProjectManagementPlan
4. IssueLog
5. ChangeLog
6. OrganizationalProcess
2. ChangeRequests
3. ProjectManagementPlan
Updates
4. ProjectDocumentUpdates
3. ManagementSkills
InterpersonalSkills
Buildingtrust
Resolvingconflict Or anizational Process Assets U dates
Assets
OrganizationalProcessAssets
Organizationalcommunication
requirements
Active istening
Overcomingresistancetochange
ManagementSkills
Presentationskills
Negotiation
Causesorissues
Reasoningbehindcorrective
actionschosen
Lessonslearned
ProjectDocumentsUpdates
Changecontrolprocedures
Historicalinformation
Publicspeaking Stakeholdermanagement
strategy Stakeholderregister
Issuelog
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.
Inputs1. ProjectManagementPlan
2. ProcurementDocuments
Outputs1. SelectedSellers
2. ProcurementContract
Tool&
Techniques
1. BidderConferences
2. Pro osalEvaluation
3. SourceSelectionCriteria
4. QualifiedSellerList
5. SellerProposals
6. ProjectDocuments
7. Makeor
Buy
Decisions
Award
3. ResourceCalendar
4. ChangeRequests
5. ProjectManagementPlan
Updates
Techniques
3. IndependentEstimates
4. ExpertJudgment
5. Advertising
6. InternetSearch
8. TeamingAgreements
9. OrganizationalProcess
Assets
6. ProjectDocumentUpdates7. ProcurementNegotiations
ProjectDocuments
Riskregister
ProjectManagementPlanUpdates
Costbaseline
Scopebaseline
Schedulebaseline s re a e con rac
decisionsOrganizationalProcessAssets
Listingofprospective&
previouslyqualifiedsellers
Procurementmanagement
planProjectDocumentUpdates
Requirements
documentation
experiencewithsellers,both
goodandbad
equ remen s racea y
documentation
Riskregister
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.
Inputs1. ProjectManagementPlan
2. PerformanceRe orts
Outputs1. ChangeRequests
2. Pro ectMana ementPlan
Tool&
Techniques
1. ExpertJudgment
3. EnterpriseEnvironmental
Factors
4. OrganizationalProcess
Assets
Updates
3. ProjectDocumentUpdates
Performance Re orts Chan e Re uests
Currentstatus
Significantaccomplishmentsforthe
period
Scheduledactivities
Forecasts
Correctiveaction
Preventiveaction
Defectrepair
ProjectManagementPlanUpdates
Schedulemanagementplan
Issues Costmanagementplan
Qualitymanagement
plan
Scopebaseline
Schedulebaseline
Costperformancebaseline
Forecasts
Performancereports
Issuelog
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.
Inputs1. ProjectManagementPlan
2. WorkPerformance
Outputs1. ChangeRequestStatus
U dates
Tool&
Techniques
1. ExpertJudgment
2. Chan eControlMeetin s
Information
3. ChangeRequests
4. EnterpriseEnvironmental
Factors
5. OrganizationalProcess
2. ProjectManagementPlan
Updates
3. ProjectDocumentUpdates
Chan e Re uestsAssets
EnterpriseEnvironmentalFactors
Projectmanagementinformationsystems
OrganizationalProcessAssets
Changecontrolprocedures
Anysubsidiarymanagementplans
Baselinesthataresubjecttothe
formalchangecontrolprocess
changeauthorizations
Processmeasurement
database
used
to
collectandmakeavailablemeasurement
dataonprocessesandproducts
Projectfiles
ConfigurationIdentification
Configurationstatusaccounting
Configurationverificationandaudit
Configurationmanagementknowledgebase
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.
Inputs1. ProjectManagementPlan
2. Re uirements
Outputs1. AcceptedDeliverables
2. Chan eRe uests
Tool&
Techniques
1. Inspection
Documentation
3. RequirementsTraceability
Matrix
4. ValidatedDeliverables
3. ProjectDocumentUpdates
Pro ect Mana ement Plan
Projectscopestatement
WBS
WBSdictionary
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.
Inputs1. ProjectManagementPlan
2. WorkPerformance
Tool&
Techniques
1. VarianceAnalysisOutputs1. WorkPerformance
Measurements
Information 2. OrganizationalProcess
AssetsUpdates
3. ChangeRequests
4. ProjectManagementPlan
Updates
ProjectManagementPlan
Scopebaseline
Scopemanagementplan
5. ProjectDocumentUpdates
Configurationmanagement
plan
Requirementsmanagement
plan
OrganizationalProcessAssets
WorkPerformanceMeasurements
Plannedvs.actualtechnical
performance
OrganizationalProcessAssetsUpdates
Existingformalandinformal
scopecontrol
related,
procedure,andguidelines
Monitoringandreporting
methodstobeused
Corrective
action
chosen
and
the
reasons
Othertypesoflessonslearned
ProjectManagementPlanUpdates
Sco ebaselineu dates
Otherbaselineupdates
ProjectDocumentUpdates
Requirementsdocumentation
Requirementstraceability
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.
Inputs1. ScheduleManagementPlan
2. Pro ectSchedule
Outputs1. WorkInformation
Measurements
Tool&
Techniques
1. PerformanceReviews
2. VarianceAnal sis
3. WorkPerformance
Information
4. OrganizationalProcess
Assets
2. OrganizationalProcess
AssetsUpdates
3. ChangeRequests
4. ProjectManagementPlan
Updates
3. ProjectManagement
Software
4. ResourceLeveling
5. WhatIfScenarioAnalysis
6. AdjustingLeads
&
LagsOr anizational Process Assets
5. ProjectDocumentUpdates7. ScheduleCompression
8. SchedulingTool
Existingformalandinformal
schedulecontrolrelated
policies,procedures,and
guidelines
Schedulecontroltools
WorkPerformanceMeasurements
CalculatedSVandSPIvalues
OrganizationalProcessAssetsUpdates
Causesofvariances
Monitoringandreporting
methodsto
be
used
Other
types
of
lessons
learnedProjectManagementPlanUpdates
Scopebaseline
Schedulemanagementplan
Costbaseline
ProjectDocumentUpdates
Scheduledata
Projectschedule
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.
Inputs1. ProjectManagementPlan
2. Pro ectFundin
Outputs1. WorkPerformance
Measurements
Tool&
Techniques
1. EarnedValueManagement
2. Forecastin
Requirements
3. WorkPerformance
Information
4. OrganizationalProcess
Assets
2. BudgetForecasts
3. OrganizationalProcess
AssetsUpdates
4. ChangeRequests
5. ProjectManagement
Plan
3. TocompletePerformance
Index(TCPI)
4. PerformanceReviews
5. VarianceAnalysis
6. ProjectManagement
Updates
6. ProjectDocumentUpdates
Software
(seenextfourslidesfordetails)ProjectManagementPlan: CostPerformanceBaseline
CostManagementPlan
WorkPerformanceInformation:
Statusofdeliverables
WorkPerformanceMeasurements:
CalculatedCV,SV,CPI&SPIvalues
forWBScomponents,workpackages Statuso costsaut orize
incurred Estimatesforcompleting
projectwork
OrganizationalProcessAssets
&controlaccountsaredocumented
&communicated
to
stakeholders
CostManagementPlan
OrganizationalProcessAssets:
Causesofvariances
relatedpolicies,procedures&
guidelines
Costcontroltool
Monitor.&
reporting
methods
Lessonslearnedfromprojectcontrol
ProjectManagementPlanUpdates:
CostPerformanceBaseline
CostManagement
Plan
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1.Earned
Value
Management
PlannedValue(PV):Authorizedbudgetassignedtotheworktobeaccomplishedforanactivityorworkbreakdown
structurecomponent.TotalPVisreferredtoasthePerformanceMeasurementBaseline(PMB)&itisalsoknownas
BAC.
EarnedValue(EV):Valueofworkperformedexpressedintermsoftheapprovedbudgetassignedtothatworkforan
activityor
work
breakdown
structure
component.
It
is
the
authorized
work
completed
plus
the
authorized
budget
for
suchcompletedwork. Itisoftenusedtodescribethepercentagecompletionoftheproject.
Actual Cost AC : Total cost actuall incurred and recorded in accom lishin work erformed for an activit or work
breakdownstructurecomponent. Itwillhavenotupperlimit,whateverisspenttoachievetheEVwillbemeasured.
ScheduleVariance(SV):Itisthemeasureofscheduleperformanceonaproject.Whentheprojectiscompleteditwill
bezero. Equation:SV=EV PV.
Cost
Variance
(CV):
It
is
the
measure
of
cost
performance
on
a
project.
At
the
end
of
the
project
the
CV
will
be
the
erence etweent e t eactua amountspent. scr t ca ecause n catest ere at ons po p ys ca
performancetothecostsspent. AnynegativeCVisoftennonrecoverabletotheproject. Equation:CV=EV AC.
SchedulePerformanceIndex(SPI): Itisameasureofprogressachievedcomparedtoprogressplannedonaproject.
Equation:SPI=EV/PV.
CostPerformanceIndex(CPI):Itisameasureofthevalueofworkcompletedcomparedtotheactualcostorprogress
madeontheproject. ItisconsideredthemostcriticalEVMmetric&measuresthecostefficiencyforthework
completed.
Equation:CPI
=EV/AC.
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2.Forecasting
EstimateAtCompletion(EAC):Involvesmakingestimatesorpredictionsofconditions&eventsintheprojectsfuture
basedoninformation&knowledgeavailableatthetimeoftheforecast. EACsaretypicallybasedontheactualcosts
incurredforworkcompleted,plusanestimatetocomplete(ETC)theremainingwork.ThemostcommonEAC
forecastingapproachisamanual,bottomupsummationbyPM&PMteam. Equation:EAC=AC+bottomupETC.
(newestimates
are
flawed) ETC
=EAC
AC
EAC forecast for ETC work erformed at the bud eted rate: This EAC method acce ts the actual ro ect erformance
todateasrepresentedbytheactualcosts,andpredictsthatallfutureETCworkwillbeaccomplishedatthebudgeted
rate. Ifactualperformanceisunfavorable,theassumptionthatitwillimproveshouldbeacceptedonlywhen
supportedbyprojectriskanalysis. Equation:EAC=AC+BACEV. (orthereisatypicalvariance)
orecast or wor per orme att epresent : smet o assumesw att epro ect asexper ence to
datecanbeexpectedtocontinueinthefuture. Equation:EAC=BAC/cumulativeCPI.
whenthereistypicalvariance: Equation: EA=AC+((BAC EV)/CPI)
EACforecastforETCworkconsideringbothSPIandCPIFactors:TheETCworkwillbeperformedatanefficiencyrate
thatconsidersboththecostandscheduleperformanceindices. VariationofthismethodweightheCPI&SPIat
differentvalues(e.g.80/20). Equation:EAC=AC+[(BAC EV)/(cumulativeCPIxcumulativeSPI)].
(whencost
performance
is
negative
and
schedule
is
firm)
EstimateToComplete(ETC)whenthereistypicalvariance:Equation: ETC=BAC cumulativeEV/cumulativeCPI
EstimateToComplete(ETC)whenthereisatypicalvariance:Equation: ETC=BAC cumulativeEV
VarianceatCompletion(VAC): Estimatedcostoverrunattheendofproject. Equation:VAC=BAC EAC
Status:Equation:
(CPI
+SPI)
/2
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3.To
Complete
Performance
Index
(TCPI)
TCPIisthecalculatedprojectionofcostperformancethatmustbeachievedontheremainingworkto meeta
specifiedmanagementgoal,suchastheBACortheEAC. IfBACisnolongerviable,thePMdevelopsaforecasted
EAC. Onceapproved,theEACeffectivelysupersedestheBACasthecostperformancegoal.
EquationfortheTCPIbasedontheBAC:TCPI=(BAC EV)/(BAC AC).
IfBAC
is
no
longer
attainable,
the
PM
will
prepare
anew
EAC
for
the
work,
and
once
approved,
the
project
will
work
tothenewEACvalue. EquationfortheTCPIbasedontheEAC:TCPI=(BAC EV)/(EAC AC).
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4.Performance
Reviews
Performancereviewscomparecostperformanceovertime,scheduleactivitiesorworkpackagesoverrunningthe
underrunningthebudget,andestimatedfundsneededtocompleteworkinprogress.
IfEVMisbeingused,thefollowinginfoisdetermined:
VarianceAnalysis:Itcomparesactualprojectperformance toplannedorexpectedperformance.
TrendAnalysis:
It
examines
project
performance
over
time
to
determine
ifperformance
is
improving
or
deteriorating.
Earned Value Performance: It com ares the baseline lan to actual schedule and cost erformance.
5.VarianceAnalysis
,
.
Thepercentagerangeofacceptablevarianceswilltendtodecrease asmoreworkisaccomplished.
6. Pro ect Mana ement Software
Project
management
software
is
often
used
to
monitor
the
three
EVM
dimensions
(PV,
EV
&
AC),
to
display
graphical
trends,andtoforecastarangeofpossiblefinalprojectresults.
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.
Inputs1. ProjectManagementPlan
2. Qualit Metrics
Outputs1. QualityControl
Measurements
Tool&
Techniques
1. Cause&EffectDiagrams
2. ControlCharts
3. QualityChecklists
4. WorkPerformance
Measurements
5. ApprovedChangeRequests
6. Deliverables
2. ValidatedChanges
3. ValidatedDeliverables
4. OrganizationalProcess
AssetsUpdates
5. ChangeRequests
3. Flowcharting
4. Histogram
5. ParetoChart
6. RunChart
7. ScatterDiagram
7. OrganizationalProcess
Assets
6. ProjectManagementPlan
Updates
7. ProjectDocumentUpdates
8. StatisticalSampling
9. Inspection
10. ApprovedChangeRequests
Review
(seenextthreeslidesfordetails)WorkPerformanceMethods
Plannedvs.actualtechnical
performance OrganizationalProcessAssets Updates
Plannedvs.actualschedule
performance Plannedvs.actualcost
performance
OrganizationalProcessAssets
Lessonslearneddocumentation
ProjectManagement
Plan
Updates
Qualitymanagementplan
Processimprovementplan
ProjectDocumentUpdates
Standardworkguidelines
Issueanddefectreporting
proceduresandcommunication
polices
Qualitystandard
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1.Cause
and
Effect
Diagrams
AlsocalledIshikawaorfishbonediagrams,theyillustratehowvariousfactorsmightbelinkedtopotentialproblemsor
effects.
.
s ogramAhistogramisaverticalbarchartshowinghowoftenaparticularvariablestateoccurred.
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5.Pareto
Chart
Itisaspecifictypeofhistogram,orderedbyfrequencyofoccurrence.
6.RunChart
Similar
to
a
control
chart
without
displayed
limits,
a
run
chart
shows
the
history
and
pattern
of
variation.
Run
charts
showtrendsinaprocessovertime,variationovertime,ordeclinesorimprovementsinaprocessovertime. Trend
analysisisperformedusingrunchartsandinvolvesmathematicaltechniquestoforecastfutureoutcomesbasedon
historicalresult. Trendanalysisisoftenusedtomonitor:
TechnicalPerformance
CostandSchedulePerformance
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7.Scatter
Diagram
Itshowstherelationshipbetweentwovariables. Dependentvariablesversusindependentvariablesareplotted.
9.Inspection
Itistheexaminationofaworkproducttodeterminewhetheritconformstodocumentedstandard. Inspectionsmay
becalledreviews,peerreviews,audits,orwalkthroughs.
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.
Inputs1. ProjectManagementPlan
2. WorkPerformance
Outputs1. PerformanceReports
2. Or anizationalProcess
Tool&
Techniques
1. VarianceAnalysis
2. Forecastin Methods
Information
3. WorkPerformance
Measurements
4. BudgetForecasts
5. OrganizationalProcess
AssetsUpdates
3. ChangeRequests
3. CommunicationMethods
4. ReportingSystems
(Seenextslidefordetails)
Assets
WorkPerformanceInformation
Deliverablesstatus
Scheduleprogress
Costsincurred
Plannedversusactualscheduleperformance
Plannedversus
actual
performance
Plannedversusactualtechnicalperformance
OrganizationalProcessAssets
Re orttem lates
Policiesandprocedures(measures&
indicators)
Organizationallydefinedvariancelimits
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1.Variance
Analysis
VarianceAnalysisisanafterthefactlookatwhatcausedadifferencebetweenthebaselineandtheactual
performance. Commonstepsare:
Verifythequalityoftheinformationcollected
Determinevariances
Determinethe
impact
of
the
variances
2.ForecastingMethodsorecast ng st eprocesso pre ct ng uturepro ectper ormance ase ont eactua per ormanceto ate. ey
maybeclassifiedindifferentcategories:
Timeseriesmethods. Usehistoricaldataasthebasisforestimatingfutureoutcomes. e.g.EV
Causal/econometricmethods. Usetheassumptionthatitispossibletoidentifytheunderlying
factorsthat
might
influence
the
variable
that
is
being
forecasted.
e.
g.
Regression
Analysis,
ARMA
(Autoregressivemovingaverage),andeconometrics.
Judgmentalmethods. Incorporateintuitivejudgments,opinions,andprobabilityestimates. e.g.
Compositeforecasts,surveys,Delphimethod,scenariobuilding,technologyforecasting.
Othermethods. Mayincludesimulation,probabilisticforecasting,andensembleforecasting.
3.Communication Methods
Statusreviewmeetingscanbeusedtoexchangeandanalyzeinformationabouttheprojectprogressand
performance.ThePMgenerallyusesapushcommunicationtechnique.
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1.Performance
Reports
Organizeandsummarizetheinformationgathered,andpresenttheresultsofanyanalysisascomparedtothe
performancemeasurementbaseline.Commonformatsinclude:barcharts,Scurves,histograms,andtables.
3.ChangeRequestsTabularPerformanceReportSample
ChangesareprocessedthroughthePerformIntegratedChangeControlprocessasfollows:
Recommendedcorrectiveactionsincludechangesthatbringtheexpectedfutureperformance inlinew/thePMP
Recommendedpreventiveactionscanreducetheprobabilityofincurringfuturenegativeprojectperformance
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.
Inputs1. RiskRegister
2. Pro ectMana ementPlan
Outputs1. RiskRegisterUpdates
2. Or anizationalProcess
Tool&
Techniques
1. RiskReassessment
2. RiskAudits
3. WorkPerformance
Information
4. PerformanceReports
AssetsUpdates
3. ChangeRequests
4. RecommendedPrevention
Actions
5. ProjectManagement
Plan
3. Variance&TrendAnalysis
4. TechnicalPerformance
Measurement
5. ReserveAnalysis
6. StatusMeetings
RiskRegister
ID
risks
and
risk
owners
Updates
6. ProjectDocumentUpdates Agreeduponriskresponses
Specificimplementationactions
Symptomsandwarningsignsofrisk
Residualandsecondaryrisks
Awatchlist orlowpriorityrisks
RiskRegisterUpdates
Outcomesofriskreassessments,risk
audits,andperiodicriskreviews.
mean cos con ngencyreserves
WorkPerformanceInformation
Deliverablestatus
Scheduleprogress
Costsincurred
andoftheriskresponses.
OrganizationalProcess
Assets
Updates
Templatesfortheriskmanagement
plan
Riskbreakdownstructure
Lessonslearned
ChangeRequests
Recommendedcorrectiveactions
Recommended
preventive
actions
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.
Inputs1. ProcurementDocuments
2. Pro ectMana ementPlan
Outputs1. Procurement
Documentation
Tool&
Techniques
1. ContractChangeControl
S stem
3. Contract
4. PerformanceReport
5. ApprovedChangeRequests
6. WorkPerformance
Information
2. OrganizationalProcess
AssetsUpdates
3. ChangeRequests
4. ProjectManagementPlan
Updates
2. ProcurementPerformance
Reviews
3. Inspection&Audits
4. PerformanceReporting
5. Payment
Systems6. ClaimsAdministration
7. RecordsManagement
System
rocurement ocuments
Procurementcontractawards
Statementofwork
PerformanceReports
Sellerdevelopedtechnical
OrganizationalProcessAssetsUpdates
Correspondence
Paymentschedulesandrequests
Sellerperformanceevaluation
Sellerperformancereports
ApprovedChange
Requests
Modificationstothetermsand
conditionsofthecontract
WorkPerformanceInformation
ProjectManagementUpdates
Procurementmanagement
plan
Baselineschedule
Whichqualitystandardsarebeing
satisfied
Whatcostshavebeenincurred
Which
seller
invoices
have
been
paid
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.
Inputs1. ProjectManagementPlan
2. Acce tedDeliverables
Outputs1. FinalProduct,Service,or
ResultTransition
Tool&
Techniques
1. ExpertJudgment
3. OrganizationalProcess
Assets
2. OrganizationalProcess
AssetsUpdates
OrganizationalProcessAssets
Project
or
phase
closure
guidelines
OrganizationalProcessAssetsUpdates
Project
files
orrequirements
Historicalinformationandlessons
learnedknowledgebase
Projectorphaseclosure
documents
Historicalinformation
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.
Inputs1. ProjectManagementPlan
2. Procurement
Outputs1. ClosedProcurements
2. Or anizationalProcess
Tool&
Techniques
1. ProcurementAudits
2. Ne otiatedSettlements
Documentation AssetsUpdates3. RecordsManagement
System
NegotiatedSettlements
Negotiation
OrganizationalProcessAssets
Procurement
file
AlternativeDisputeResolution(ADR)
Mediation
Arbitration
Litigation
Deliverableacceptance
Lessonslearned
documentation