Project Management Webinardownloads.projectinsight.net/training/pmi-project... · 2016. 7. 27. ·...

Project Management Webinar

Initiate Project Intelligence®

8 Business EQ Strategies

© 2016 Academy for Leadership Communication

Things to Know…

All participants will be on mute

Questions are welcome

Use the question box to ask questions

PM training is valid for 1 PDU

Must be in attendance for full session

PDU certificate sent by the end of the day

Recording and slide will be sent by tomorrow


Denise Rodriguez

Project Insight

Marketing

[email protected]

www.projectinsight.net

Moderator


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+1 (949) 476-6499 x3

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Project Insight

© 2016 Core Performance Concepts Inc.

Presenter

Diane C. Buckley, MBA, PMP

CEO, Core Performance Concepts Inc.

Training in project management,

PMP® and CAPM® certification, leadership,

business analysis, agile and six sigma

[email protected]

www.coreperformanceconcepts.com

PMP® and CAPM® are registered trademarks of the Project Management Institute


Brenda Williams

Founder and CEO, Academy For Leadership

Communication

Board Certified Coach

www.academyforleadershipcommunication.com

[email protected]

714-283-1186

Presenter

Coach, Professional Speaker

Realize And Raise Your Potential 8 Business Emotional Intelligence Strategies


Part 2

Develop your self-management & people management skills

Understand 8 business EQ behavioral styles crucial to success

Assess your leadership style and modify as necessary

At the end of this webinar…


What did you notice about you and others during the

past two weeks?

Please share your answer in the chat box.

Emotional Intelligence Question:


The ability to understand how emotions

affect behaviour and

do something with that information

e.g. Salovey & Mayer, 1990, Goleman, 1998, Bar-on, 2000, etc.

WHAT IS EMOTIONAL INTELLIGENCE?


DEVELOPING EMOTIONAL INTELLIGENCE

• Developing awareness of your own and others’ emotions and behaviour through analysing others, self reflection and noting feedback from others

• Actively being aware of your own and others’ emotions and behaviours and managing yourself, to reflect that awareness, to ensure you are successful in different situations

Easy to say but difficult to do, especially at work


EBW – Emotions, Behaviours In The Workplace

“Business EQ is the ability to manage the 8 key emotions/behaviours that determine success in different work situations”

EBW is a practical approach focusing on understanding why people behave the way they do and how to maximise their engagement with, and performance at, work.


How Is Your Comfort Zone Holding You Back?


EBW BUSINESS EQ


Is comfortable taking a lead from others, needs to consider all the options, likes to have sufficient time to evaluate the outcomes of the decision fully.

Likes taking on responsibility and being in control. Needs to get the decision made and is comfortable taking a stand on tough issues or unpopular decisions.

How Does The Right Side Make You Successful? Unsuccessful?


Deals with tasks in a methodical manner without engaging emotionally in the role, tends to be realistic/cautious, working with the situation rather than driving a particular approach or agenda forward.

Is passionate and excited about tasks and roles, actively seeks challenge, putting a great deal of energy into work and expecting positive outcomes.

How Do You View Others At The Opposite End Of The Scale?


Enjoys consultative

and less impactful

roles, receiving ideas

and direction rather

than pushing or

influencing others of

their own.

Needs to be heard and have an impact, persuade others and affect outcomes, wants to lead and is comfortable in high profile roles.

Who Do You Need To Influence? Is Your Approach Effective?


Values stability in the working environments, likes clarity about processes and systems, has well defined views and a procedural thinking style when working.

Enjoys change and novelty and is comfortable with uncertainty, will be open to new ideas and approaches. Likes being creative when thinking and working.

What Happens To People On The Left When Things Change Quickly Or Are Unclear?


Comfortable working without the support of others, is task focused, and is able to focus objectively on the issues and facts.

Likes working with others,

is people focused,

recognizing and being

sensitive to other’s

feelings needs and

perspectives.

How Does Lack Of Empathy/Too Much Empathy… Hold You Back?

• Driven to Deliver Fast Results• Focused on the Goal• Prideful of Accomplishments• Emotionally Detached• Frustrated with Teammates• Judgement - Control• Not Listening• Stress & Anxiety

• Acceptance/Empathy• Relationships• Mentor – Help Others• Deeper Relationships• Inspirational Leader• Attract People To You• Listen/Understand• Joy & Peace



Happy to work without plans or structure. Likes spontaneity and freedom. Is independent and concerned with achieving goals in the most expedient and effective manner available.

Likes structure, needs to be reliable and consistent. Is concerned to meet commitments and behave in a way that is acceptable to those around them, observing rules and social norms.

Which Side Of The Scale Are You On?How Does It Show Up?


Is concerned about day to day work, managing pressure and may find it hard to relax. Is comfortable expressing their feelings and showing their emotions to others.

Is relaxed and comfortable dealing with the day to day stress of work; likes to present a calm persona, managing and hiding their own feelings and emotions.

How Is Stress affecting The Way You Interact With People?


Where Do You Score On The Self-Awareness Scale

USING EMOTIONS & BEHAVIOURS

TO LEAD

Leadership Styles



GOLEMAN’S VISIONARY LEADER

BUILDING SUCCESSFUL TEAMS

1. Steve Harper2. Carol Martin3. Edward Singh4. Liz Thompson5. Margaret Wood6. Sally Rahanah

Leadership line1. Steve

3. Edward

4. Liz

6. Sally

5. Margaret

Degree of Psychological Effort

No EffortMinimal EffortSome EffortSignificant Effort


2. Carol

1. Resonates with leaders and teams

2. Is straightforward and cost effective

3. Positive

4. Sets a benchmark for success

5. Has a 10 step development framework

6. Is a global solution

WHY EBW?



EBW Global Clients


What Are You Going To Change?


Any Questions?


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Project Management Webinardownloads.projectinsight.net/training/pmi-project... · 2016. 7. 27. ·...

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