Project Eligibility

8/6/2019 Project Eligibility

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PROJECT ELIGIBILITY

What types of projects are you interested in financing and developing? Our core business is financing and developing hotels, resorts, theme parks and other tourist-based land development projects but we also consider construction projects in a broad range of

other industries including residential housing, commercial property, transport, manufacturing,energy, agriculture and mining. To interest us, a project must usually have either a unique sellingproposition or a strong combination of supporting factors.

What factors do your analysts consider when evaluating a project for financing? Political and economic stability of the country in which the project is to be based, likely returnon investment, market saturation, geographical location, site accessibility and many otherfactors.

Do you finance projects which do not have a significant construction component?Only very rarely do we consider projects which do not have a construction component.

Which countries do you operate in?We will consider projects in most countries including those listed on ourproject financeterritories page.

Which countries do you not operate in?Currently, we are not considering projects in a number of countries including Afghanistan, Iraq,Nigeria and Palestine.

Do you finance projects valued at less than $5,000,000?No. Our lower threshold to consider a project for financing is $5,000,000.

Do you finance projects which have no equity?No. In the current economic climate we expect all project finance applicants to put equity intotheir own project.

Do you finance projects in which construction has started? No. We do not get involved in projects which are under construction.

Do you finance projects which are solely land acquisitions?No. We are not interested in financing the purchase of land when the project does not includedeveloping the land.

Do you finance projects which are acquisitions of existing projects?No. We do not finance acquisitions of projects which are already operating.

Do you refinance projects?No. We are not interested in projects which have already received finance but which need torestructure their finance.


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Do you provide bridging finance?No. We are not interested in projects which need bridging finance.

OUR BUSINESS MODEL

What is your business model?Unlike many providers in the project finance industry we do not charge upfront finance provisionfees. We obtain our commission as a success fee which is paid to us at the same time finance isplaced with the project. This success fee model has a number of significant implications.

y Our clients do not have to commit to paying upfront finance provision fees.y If we do not provide finance for a project, we do not receive a success fee, so we are only

interested in financeable projects.y We operate strict application procedures designed to eliminate applications for non-

financeable projects before they generate administrative costs.

Do you charge upfront finance provision fees?No, we do not charge upfront finance provision fees.

How do you obtain your fees?We obtain our fees as a percentage of the finance placed in the project through us.

Why have you chosen this project finance model?Since we do not make a profit unless we provide finance for a project, our clients know that if weare prepared to put time and effort into a project we must be confident that we have good

prospects of providing finance for the project.

How long has your business model been in operation?Our business model and its project evaluation procedures have been in operation since 1983. Ourmethodology has been tested and proven by real-world experience.

PROJECT FINANCE APPLICATION PROCEDURE

What do I need to understand about your project finance application procedure?

Due to the very high volume of applications we receive it is absolutely essential that we operatevery efficient application procedures. Our systems are designed to present our analysts with theinformation they need when they need it. All applicants are required to adhere to theseprocedures. We automatically reject almost all applications which unnecessarily add to ouradministrative burden.

What happens during the first phase of the project finance application procedure? Initially your application will be evaluated by our analysts only and is not brought to the


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attention of our executives. During this phase, we do not enter into any form of discussion nor dowe respond to individual enquiries whether by email, postal correspondence, phone calls ormeetings, nor do we read feasibility studies, business plans or other documentation. Althoughthis may appear to be somewhat impersonal it is the only method by which we can manage thevery large number of enquiries we are currently receiving. If our analysts like your application it

is then passed to our executives for their consideration otherwise we will email you with arejection. Executive time is our most precious resource and we allocate it only when there arecompelling reasons to do so. Consequently our executives only become involved at a later stageof your application.

Would you please give a step-by-step description of your project finance application

procedure?Yes. Please thoroughly familiarise yourself with our project finance application procedure whichis as follows:

y First, you must fully complete our online project finance enquiry form.y

We respond by email, usually within one or two working days, saying whether we arepotentially interested in your project or not.y If we are potentially interested in your project we will email you with a comprehensive

project finance application form which you must fully complete and return.y We email you to say that we have received the application form and that it has been

passed to our analysts who then evaluate the information you have provided, this processcurrently takes about four weeks.

y Our analysts make a recommendation to our executives who decide whether or not weshould take your project further and we email you accordingly.

y If we wish to take your project further we will offer you a site visit and email you withdocumentation detailing our international experience and other supporting information.

y You accept or decline our site visit offer.y If you accept our offer of a site visit, the site visit takes place at a mutually agreed time.

Do you process applications which do not fully comply with your application procedures?No. Please note that we do not process applications that do not fully comply with ourrequirement for efficient procedures.

How do I apply for project finance through you?The first step is to fully complete our short online project finance enquiry form.

THE ONLINE PROJECT FINANCE ENQUIRY FORM

What is the purpose of the online project finance enquiry form?The online project finance enquiry form provides us with a quick overview of your project.This will enable us to determine whether it is worth your time and ours in proceeding to a fullapplication by your completing our comprehensive project finance application form.


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I have more than one project which I want to finance, do I have to fill out separate online

project finance enquiry forms for each project?Yes. We assess each project individually on its own merits so we require separate applicationsfor each project.

In which language should I complete the online project finance enquiry form? We would prefer you to complete the online project finance enquiry form English but you maycomplete it in any language.

Should I complete the Project Finance Details section of the project finance enquiry form

in my local currency or in US dollars?You must complete the Project Finance Details section in US dollars.

What happens after I submit the online project finance enquiry form? We review the information in the form and then contact you, typically within one or two workingdays, informing you whether or not we are potentially interested in your project.

I have not completed your online project finance enquiry form but I sent you details of my

project and I have not heard from you. Why is this?It is a requirement that you fully complete our online project finance enquiry form to beconsidered as a possible applicant for project finance.

I completed your online project finance enquiry form for my project which does not meet

your stated project eligibility criteria and I have not heard from you. Why is this? We no longer have time to respond to enquiries which do not meet our clearly stated projecteligibility criteria.

I completed your online project finance enquiry form for my project which meets yourstated project eligibility criteria but I have not heard from you. Why is this? We sometimes do not respond if the online project finance enquiry form has been inadequatelyor incorrectly completed. Common errors include not fully completing the form, putting multipleprojects on one form, not stating financial information in US dollars or providing an incorrectemail address.

I have experienced difficulty submitting your online project finance enquiry form - what

should I do?If you have a slow or restricted Internet connection it is possible that you may experiencedifficulty in submitting our online project finance enquiry form. In this case please simply typethe required information into an email and send it to the email address at the bottom of this page.

Do you always respond to an enquiry made via your online project finance enquiry form

providing that the project meets your eligibility criteria and is correctly completed?Yes. Even if we decide not to pursue your project we email you accordingly, typically within oneor two business days.


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What are the most common reasons for your rejecting a project at this stage? The most common reasons for our rejecting a project at this stage are: the project is valued at lessthan $5,000,000; the project is already under construction; the project requires 100% finance; theproject does not have a sufficient construction component, the project is located in a region inwhich we are currently not operating or the project is an acquisition of an existing project.

If you are interested in my project as expressed in the online project finance enquiry form,

what happens next?We will send you, by email, a comprehensive project finance application form for you tocomplete and return.

THE PROJECT FINANCE APPLICATION FORM

In which language should I complete the project finance application form?

Unlike the online project finance enquiry form, you must complete the project financeapplication form in English. We do not process project finance application forms which are notin English.

What are my obligations when I submit a project finance application form? There is no obligation whatever either on you or on us.

How much do you charge to process a project finance application form?There is no charge for processing a project finance application form.

How long does it take to process a project finance application form?

It currently requires about four weeks for our analysts to process a fully completed projectfinance application form. We do not process project finance application forms which have notbeen fully completed.

In what format should I return the project finance application form? The project finance application form must be returned as a single document or file. We do notaccept project finance application forms which have been scanned into separate pages and thenreturned as multiple files attached to an email.

If you have a representative in my country may I discuss my project with him or her before

submitting a project finance application form?

No. We first need to determine whether we are interested in your project so you must completeand return our project finance application form before we put you in contact with ourrepresentative.

What happens if you reject my project finance application?We will email you indicating that your application has been unsuccessful.


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What happens if you approve my project finance application?We will email you with an offer of a site visit and information concerning the visit and the wayforward.

THE SITE VISIT

What criteria must my project meet to be offered a site visit? We offer a site visit only if, on the basis of the information you have provided, we believe yourproject is potentially viable, financeable and profitable.

What is the purpose of the site visit?The site visit enables one of our senior executives:

y To view the site and its environment and meet you, your business partners, managers andother project stakeholders.

y To review the project plans, studies, documents, drawings, tests and surveys and confirmthe accuracy of the information you have submitted to us.

y To discuss and consider the management structure for the project.y To determine the degree to which the local population understand and want your project

and to discuss planning and building regulations with local, and in the case of largeprojects, national officials.

y To provide the project stakeholders with an independent and objective view of theproject.

y To form a view on how best to progress the project and consider future procedures,timings, requirements and development costs.

How long does the site visit take?The length of a site visit depends on the scale and nature of the project but a typical site visittakes about three days.

What are my obligations in agreeing to a site visit?If you are not already known to us you are required to pre-pay a return business class airfareticket from London to your project site and local site visit expenses for one of our seniorexecutives.

Do you charge a consultancy fee for the site visit?

No. We do not charge a consultancy fee for the site visit.

How do I pay the business class airfare?Airfares are not paid to us but must be paid directly to our UK travel agents, a long establishedcompany. We never have possession of your airfare funds.


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What happens after I pay the airfare to your travel agents?Once the airfare has been paid to our travel agents, we will send you an agenda for the site visitand an information pack with client references.

Why do you require prepayment of site visit costs?

Before we commit executive time to a project we need to ensure that you really believe you havea viable project. We have to be certain you are not wasting our time so we use airfareprepayment as an essential mechanism to screen out applicants who are not seriously committedto, or have no real intention of, developing their own project.

Are the site visit costs refundable?Yes. Site visit costs are refunded in full when you engage us to finance your project.

I would like to provide you with the air ticket rather than provide you with the funds to

purchase the air ticket. Is this possible?No. Unfortunately, this would breach IATA and airline regulations. Travelling on tickets not

issued in accordance with IATA regulations would invalidate our insurance cover.

During the site visit what happens if you form the view that it will not be possible to finance

my project?If we think your project is not financially viable we will state this clearly at the end of the sitevisit. However, we never commit executive time to a site visit unless we are confident that theproject is financially viable. It is therefore unusual for us to reject a project at the end of the sitevisit.

What happens after the site visit?After the site visit we send you a report of our findings including our proposal on how to move

your project forward.

What do I need to do to prepare my project for financing?Usually, you must acquire the land and the project must be supported by the relevant governmentpermits and project documentation.

PROJECT DOCUMENTATION

How important is project documentation?

High quality project documentation is absolutely essential for the success of your project.Globally, there are more projects seeking finance than there is international finance available tofund them. Consequently, in this competitive financial environment, investors, who are busypeople, do not waste time on projects with inadequately prepared documentation. Lenders haveto be absolutely convinced that your project is a solid investment before they will invest in it.Your project documentation is the primary means of achieving this.


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What documentation do I need to prepare my project for financing? Each project is unique but each project requires documentation produced to internationalinvestment standards typically including a market feasibility study with competition analysis; afinancial feasibility study modelled on cash flow with detailed departmental costs, profit centreprojections, a ten year forecast, profit and loss projections, a risk analysis, hard and soft costs and

detailed exit year calculations; a business plan with professional management structure and non-compete agreements; a development budget with a detailed statement of all expenditure to beincurred prior to the project opening including contingency provisions; an initial outlinearchitectural master plan; a final architectural master plan and a private placement memorandumwith an executive summary of the feasibility studies, due diligence search findings, architecturalconcepts and profit and loss calculations. Additionally, an environmental impact assessment anda social impact assessment, including a defence anticipating possible objections from the public,local or government authorities or other organisations may be required. Each project alsotypically requires the appropriate local and government authority permits to allow theconstruction of the project.

Who should produce the documentation for my project?International investors are only interested in a ruthlessly objective view of your project so it isessential that your project documentation is independently prepared by internationallyexperienced analysts with a proven track record. You too should only be interested in anindependent and objective view of your project, if your project does not stand up to independentobjective scrutiny you should consider whether it is a good use of your time searching forinvestment from the international project finance market as such a search may well prove futile.

Can you produce the documentation for my project?Yes. We are happy to produce your project documentation as this gives us control over itsquality. We have a very highly experienced team which produces comprehensive market andfinancial feasibility studies, business plans, architectural plans, environmental surveys and allaspects of project documentation. We produce the documentation for most, but not all, of theprojects which we approve for financing. To obtain our finance provision fees we need yourproject to attract finance so we typically carry out these works at cost.

Do you insist on producing the documentation for my project?No. You are completely free to engage a third party to produce your project documentation but itmust be produced to international investment standards. We do not provide finance for projectswhich have inadequate documentation. If your project documentation is produced by a thirdparty it will be necessary for us to analyse and approve it before we can approve your project forfinancing.

I have not yet prepared my project documentation, should I engage internationally

experienced analysts to write it now or should I contact you first? You should contact us first. Please fully complete our online project finance enquiry formindicating that you have not yet prepared your project documentation.

My project documentation was prepared by internationally experienced analysts, will you

approve it?


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Possibly. We will have to perform our own independent analysis of your documentation todetermine whether it meets the appropriate international standards. Since this is a time-consuming process we reserve the right to charge for our research and analysis time.

What mistakes are made by managers who have never developed a significant project

before?A common error made by managers who have not developed a significant project is to employaccountants or others who have never developed a significant project, to prepare their projectdocumentation. This almost invariably results in documentation which international investorsfind completely unconvincing.

My project documentation was prepared by an accountant, will this be adequate for raising

project finance?No, it is most unlikely. Your project documentation must be of sufficient quality to convinceexperienced international investors to invest in your project. If the people who prepared yourproject documentation do not have a proven and successful international track record of

producing documentation for your type and scale of project it is very unlikely that yourdocumentation will attract the attention of serious professional investors.

My project documentation is inadequate by international project finance investment

standards, will you consider approving my project for financing?No. We only approve projects which have international standard documentation prepared byexperienced international analysts. You must arrange for the production of documentation of thisquality either through us or through a third party acceptable to us.

Why do you only approve projects with high quality documentation?We usually have to provide lenders with financial guarantees for the first three years of a

project's operation. If your project fails to meet the financial targets stated in the projectdocumentation we forfeit our security, so we have no interest in projects which have inaccurate,incomplete or unsupported data. It is not possible to raise international project finance withinadequate documentation and therefore we only approve projects supported by internationalinvestment standard documentation.

How much does it cost to produce project documentation?The cost of producing project documentation depends on the scale, nature and complexity of theproject.

How is the data for the financial feasibility study derived? It is essential that the data in your financial feasibility study is derived from the real-world cashflow performance of comparable existing projects and is not based on assumptions. Financialfeasibility studies based on assumptions uncorroborated by real-world data comparisons carry noweight with international investors. To attract finance, your project must have a realistic profitand loss forecast and be able to demonstrate an acceptable internal rate of return.

Should I have a material disclosure statement in my project documentation?Yes. You should incorporate a material disclosure statement in your project documentation


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confirming that you have not supplied data for the market feasibility study or the financialfeasibility study. This gives potential investors confidence that the financial data in the coreproject studies is independent and objective.

My project is viable but my lack of management and operational experience is a weakness

in my business plan. Can you help me?Yes. Lenders are averse to risk and are therefore disinclined to invest in projects in which themanagers do not have strong operational and managerial experience. We provide managers whohave strong industry experience to incorporate into the business plan management structure togive confidence to the investors that their investment will be protected by experienced andproven managers. All such provision of personnel is subject to contract.

What happens while the project documentation is being prepared? While the project documentation is being prepared we usually start our due diligence procedureand the project financing process.

THE PROJECT FINANCING PROCESS

How do you provide project finance?We form a syndicate comprising a number of professional international investors and lenders.From the investors' viewpoint, the advantage of being a member of a syndicate rather than thesole investor is that it spreads the risk for the project and each investor can see that otherinvestors have independently concluded that the project is viable and profitable.

Who are the members of the lending syndicate?

The syndicate is typically composed of a variety of investors including hedge funds, institutionalinvestors, government investors, private investors, investment banks, investor groups, moneymarket funds, mutual funds, pension funds and venture capital firms selected from our privatedatabase of professional investors and lenders. We have associates who are retained by nationalbanks and financial institutions as project advisors.

When is the syndicate formed?The syndicate is formed after your project documentation has been completed, verified andapproved by us.

What happens after the syndicate is formed?

After the syndicate is formed we typically offer you a number of loan proposals.

How do the lenders know that the information in my project documentation is accurate

and reliable?The lenders require us to independently analyse and where appropriate approve your projectdocumentation.


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How do the lenders know that your approval of my project is trustworthy? We are usually required to provide financial guarantees to the lenders to support projectsapproved by us.

Do the lenders require you to financially guarantee my project?

Yes. When we approve a project, the lenders usually require us to provide financial guaranteesfor the first three years of your project's operation. If the project fails to meet its financialobjectives as defined in the feasibility studies and business plan, the lenders are legally entitledto retain the guarantees we have provided in compensation. It is therefore essential that we havecomplete confidence in the accuracy of the project documentation.

Am I required to supply the lenders with financial guarantees?No. You are not usually required to supply financial guarantees to the lenders.

Do you guarantee providing me with the required project financing?No. Every project has an element of risk.

What is the likelihood of you providing me with the required project financing? The likelihood of a project being financed depends on project viability, projected profitability,the quality of the project documentation, prevailing economic conditions and other factors.

How long does it take to finance a project?The time required to finance a project varies greatly from project to project and is primarilydetermined by the project's scale, complexity, nature, marketability, the prevailing economicconditions and the readiness of the project to go to market.

Do you act on my behalf or on the investors' behalf during the project financing process?

Neither. We maintain very strict independence from you and from the lenders during the projectfinancing process.

Why do you maintain independence from me and the investors during the project

financing process?To have the necessary confidence to invest, lenders must have complete confidence that we arepresenting them with a fair, accurate, objective and independent evaluation of your project.

When do you receive your project finance provision success fee from me? We receive our finance provision fee success fee from you only when finance is actually placedwith your project.

Do you accept finance provision fees from me before finance is placed with my project? No. Lenders would not regard us as being independent from you if we received finance provisionfees from you before finance is placed with your project.

Do you contribute to project development costs?No. Lenders would not regard us as being independent from you if we took a stake in yourproject.


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Are you interested in entering a joint venture at the start of a project?No. Lenders would not regard us as being independent from you if we entered a joint venturewith you.

Will you invest financially in my project?

If the lenders do not appoint us as loan supervisors we may join the lending syndicate.

When does due diligence occur?Due diligence typically occurs at the same time as the project financing process.

What does due diligence entail?We perform documented due diligence on project stakeholders including directors, shareholdersand senior managers. We make wide-ranging enquiries concerning the stakeholders who arerequired to answer and sign a questionnaire which we make available to lenders. We usuallyperform our due diligence service at our own cost and therefore at no charge to you.

FINANCE PROVISION

How are you able to provide finance with the prevailing financial conditions in the

international banking sector?Banks typically provide only a very small percentage of the finance we provide. We obtain ourfinance from sources other than banks.

Do you use brokers to finance projects?No, we do not use brokers to assist in providing project finance. We use our own sources of

international project finance.

I do not own the land on which my project is to be built, I have no money to put into the

project and I can offer no security, is it still possible for me to obtain finance through you? No. Under current market conditions we are unable to provide project finance for projects inwhich the applicant has zero equity. Investors require that the applicant shares some of the risk.

I have a time-critical project which will fail if it is not financed soon. Do you provide

finance for time-critical projects?No. To ensure that we retain our lenders' trust we analyse projects with great care to minimisetheir risk. This takes time so we do not become involved in time-critical projects.

Do you provide seed capital for projects?No. We do not provide seed capital for projects.

Do you provide Islamic finance?No. We provide finance for projects in Islamic countries but we do not provide Islamic finance.


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I am developing a project and I have a bank guarantee or similar financial instrument, will

you provide me with project finance?We only consider finance provision for projects which fully meet our criteria. If your projectdoes not meet our criteria we will not be interested in your project even if you have a bankguarantee or similar financial instrument.

I am not developing a project but I have a bank guarantee or similar financial instrument,

will you provide me with finance?No. We do not provide finance other than in support of projects which fully meet our criteria.

I am seeking finance for a non-profit organisation, can you help me? Possibly. We are strictly commercial but we are prepared to assist non-profit organisationssubject to our usual terms.

RATES AND TERMS

What are your loan interest rates?Interest rates are determined by perceived degree of risk, market conditions, lender sentimentand other factors prevailing at the time of the loan agreement, therefore loan interest rates canonly be determined shortly before the loan agreement is closed.

What is your loan repayment period?The loan repayment period is determined by a number of factors including project scale,projected return on investment and other economic indicators. The loan repayment periodtherefore can only be determined after we have performed a comprehensive project analysis.

What happens if I do not wish to accept any of your loan proposals?There is no obligation whatever on you to accept any of the loan proposals. You have theabsolute right to accept or reject any of the proposals.

Do I have to pay a penalty if I do not accept any of your loan proposals? No. There is no penalty whatever if you prefer not to accept any of our loan proposals.

Am I under any obligation to accept finance from you?No. You are under absolutely no obligation whatever to accept finance through us.

How do you obtain your fees?We charge a 5% success commission fee on all finance accepted through us.

When do I pay you your success fee? At the same time that finance is placed with your project.


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How much do you charge for due diligence?We do not charge for due diligence for projects which we are financing. We do not offer our duediligence services to projects for which we are not providing finance.

REFERENCES AND LETTERS

Can you provide references from former clients?Yes. After the site visit has been arranged an information pack which includes references will besent to you.

Can you provide me with a letter of intent?Yes. After the site visit if, as is usually the case, we decide to proceed with your project we arehappy to provide you with a letter of intent. We will provide a letter of intent only after we havemet the project stakeholders and approved the project as a result of the site visit.

BROKERS

What is the difference between a broker and a representative? A broker introduces project finance applicants to us but does not represent us. A representativeintroduces project finance applicants to us and also represents us.

I am a broker, do you pay commission to brokers for introducing projects to you? Yes. We pay commission to brokers for introducing projects to us.

How much commission do you pay to brokers for introducing projects to you? The amount of commission we pay to brokers is determined on a project-by-project basis and issubject to written agreement.

When do you pay commission to brokers for introducing projects to you? The commission we pay to brokers is paid when we receive our success fee.

I am a broker and I would like to introduce you to some project finance applicants, how do

I proceed?Each day we receive many applications from brokers. In the past we have held sometimes very

lengthy discussions with a broker only for the broker to eventually present us with a number ofunrealistic, non-financeable low-quality projects. This has resulted in a great deal of time beingwasted. Since we receive our commission only when finance is placed with a project, we haveabsolutely no interest in projects which we believe we will not be able to finance. Consequentlywe now require all brokers to demonstrate that they have at least one viable project before weenter any form of discussion. To do this please follow the standard application procedure bycompleting the online project finance enquiry form. Please note that separate projects must beon separate forms. There is no need to divulge your client's identity at this early stage, simply


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give your name (state that you are a broker) and contact details in lieu of your client's name andcontact details.

I would like to be your exclusive broker for a particular region. Would you agree to this? No. We do not offer brokers exclusive regional rights.

REPRESENTATIVES

Are you looking for representatives in particular territories?Yes. We are interested in discussing representation in various territories. However, as our goodname is involved, we are highly selective in who we appoint as our representatives.

In which countries do you have permanent representation?We have permanent representation in a number of countries including China, Germany,Hungary, Hong Kong, India, South Korea, the Philippines, Russia and the USA.

How long is the application process to become a representative? It typically takes many months to become our representative. We do not appoint representativeslightly.

I would like to be considered as a representative, how do I proceed?Please follow the standard application procedure by completing the online project financeenquiry form, for your project which you think will most interest us, indicating that you wish tobe a representative. Also, please email a copy of your resume [email protected].

I would like to meet you to discuss the possibility of becoming your representative, where

can we meet?We will be happy to meet you at a site visit. In the past we have held sometimes very lengthycommunications with candidate representatives only to eventually establish that the candidatelacks the necessary experience of international project finance to represent us. This has resultedin a great deal of time being wasted. Consequently we now require all candidate representativesto demonstrate that they have at least one viable project before we enter any form of discussion.To do this please follow the standard application procedure by completing the online projectfinance enquiry form. Please note that separate projects must be on separate forms. There is noneed to divulge your client's identity at this early stage, simply give your name (state that youwish to be our representative) and contact details in lieu of your client's name and contact details.

Do you have a work placement scheme?No. Our work requires experienced staff which we recruit internally.

UNREQUESTED COMMUNICATIONS


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I have not submitted an online project finance enquiry form, however I have emailed you

but you have not responded to my email. Why is this?We do not respond to emails or hold discussions in any form until we have a clear understandingof your project expressed in writing by fully completing our finance application form. You mustfirst complete the online project finance enquiry form if you have a project for which you are

seeking finance.

I have not submitted an online project finance enquiry form, however I have telephoned

you but you have not returned my call. Why is this?We do not return calls or hold discussions in any form until we have a clear understanding ofyour project expressed in writing by fully completing our finance application form. You mustfirst complete the online project finance enquiry form if you have a project for which you areseeking finance.

I've got a great idea for a project for which I need finance, can I phone you or meet you to

tell you all about it?

No.F

irst, please complete our online project finance enquiry form. We do not delegateexecutive time to phone calls or meetings, nor do we read business plans or other documentationduring the early stages of an application.

Instead of completing your forms I want to send you my business plan or other

documentation. Is this acceptable to you?No. Our analysts do not have time to extract information from unrequested documentation. Wetherefore have the strict policy that we only evaluate documentation that we have specificallyrequested, so please do not send us documentation until we specifically request it. You must firstcomplete our online project finance enquiry form.

Instead of completing and returning your project finance application form I sent you myfeasibility studies, business plan or other documentation but I have not heard from you.

Why is this?Every day well-meaning applicants, who clearly have no understanding of the volume ofapplications we receive, send us a vast amount of documentation, unaware that we do notpossibly have time to evaluate unrequested documents. We do not read or review documentationunless we request it and we do not reply to enquiries which do not fully conform to ourapplication procedures. If you elect not to return our forms we will be unable to process yourapplication.

You have rejected my application but I would like to try to change your mind. Will you

agree to discuss this with me?No. When we reject an application our decision is final. If we reject your project, it does notmean that your project is not viable or financeable, it only means that we do not wish to pursueit.

I fully completed and returned the project finance application form some time ago but I

have not heard from you. Should I email you or call you to check that you have received

my form?


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No. When we receive your project finance application form we send you confirmation by emailthat we have received your application form and passed it to our analysts. We usually send thisconfirmation email to you within seven days. If you do not receive our confirmation email withinten days you should email us to ensure that we have received your completed project financeapplication form. If you have not heard from us after our confirmation email we have not yet

decided whether we wish to proceed with your project or not. We automatically contact allapplicants as soon as we have reached a decision. Please note that this can take several weeksdepending on how busy our analysts are. Please do not contact us during this period, rest assuredthat you will receive our decision as soon as we have made it.

I want to apply for project finance through you but I want to do it my way and I do not

wish to follow your procedures. Are you interested in this?No. Please note that we automatically reject all applications that do not fully conform to ourproject finance application procedures.

TELEPHONE COMMUNICATIONS

Do your executives accept or return calls from unknown callers? No. Previously we were telephoned by applicants wanting to tell us about their projects many ofwhich were clearly non-financeable or by callers trying to sell us office supplies or officecleaning, security, chauffeur, taxi, courier or other services. We therefore no longer accept orreturn calls unless it concerns a project which we have already evaluated and approved.

Why is your telephone number no longer on your website?We were receiving a large and increasing number of telephone calls asking for information

which is clearly stated on our website, this resulted in us wasting a very considerable amount oftime. To avoid this waste of time we now require all new applicants to complete our onlineproject finance enquiry form.

I would like to telephone you how can I do this?Please complete our online project finance enquiry form we will email our response to you,typically in one or two working days and we will include our telephone number in our reply.Generally, however, we prefer to communicate in writing via email as this greatly reduces thepossibility of misunderstanding and provides a permanent record of what has been said.

EMAIL COMMUNICATIONS

Would you like to be on our email list?No. All unrequested emails distributed via a list are automatically deleted from our systemwithout being read. All emails sent to us but not addressed to us in the email 'To:' or 'Cc:' fieldsare automatically deleted without being read.


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Do you act as legal, tax or other professional advisors, or give legal, tax or other

professional advice?No, we do not act as legal, tax or other professional advisors. We strongly recommend that youobtain appropriate independent tax and legal advice.

Do you offer your services in any country in which you are not registered or licensed and inwhich your services would be subject to registration or licensing? No. We do not offer our services in any country in which we are not registered or licensed and inwhich our services would be subject to registration or licensing.

Is your website copyright?Yes. Our website is strictly copyright and neither it nor any part of it may be copied orreproduced in any form without our prior written consent.

Project Eligibility

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Transcript of Project Eligibility