Project Closure WebEx Presentation 20150615

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    Project ClosureWebEx Session, 15 June 2015

    IPAS Finance, SPMPG and FPG

    http://www.unops.org/
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    Overview of Presentation

    1 Update on Projects in Closure in UNOPS

    2 Project Closure Tool / Process

    3 Atlas Statuses

    4 Roles and Responsibilities

    5 How to Prevent Common Closure Issues

    6 How to Overcome Closure Challenges

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    Update on Projects in Closure

    Projects ended on or before 30 June 2014 but NOT yet closedfinancially :

    434

    OOn Going Y - ClosingCOperationally

    ClosedZ - Freeze

    14 27 200 193

    1 January 2016:

    Agresso will be introduced so projects pending

    closure is to be prioritized to avoid carrying them over

    from Atlas.

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    Project Closure ProcessOperational Closure (PM/ECM)

    Tools Project Closure Tool

    a) Operational Closure Checklist Complete the operational closure checklist

    Upload the required documents

    Change status of project toCin ATLAS

    b) Initiate Financial Closure Initiate financial closure and submit it to RFMO/IPAS

    Upon initiating financial closure, an email is sent to

    RFMO/IPAS to complete financial closure checklist.

    Operationally Closed (C)

    Please ensure that all POs are closed before

    initiating financial closure

    https://intra.unops.org/apps/ProjectClosure/https://intra.unops.org/apps/ProjectClosure/
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    Project Closure ProcessFinancial Closure (RFMO/FPG)

    a) Financial Closure Financial closure checklist

    Review Balance sheet accounts

    Prepare Financial Statement

    Submit Financial Statement

    b) Certify Final Financial StatementFinancially Freeze (Z)

    Refund/write-off/Collection

    Approve refund/write-off Process/refund/write off

    c) Final Closure Request Financial Closure

    Financially Closed (F)

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    Atlas Statuses

    O(on-going)

    All transactions possible in project Will appear in PCT once the end date has passed

    Y

    (closing)

    All transactions possible in project A project should be set at Y as soon as the

    project is ready for closure

    C

    (operationally closed)

    All Transactions possible in projects with StatusC EXCEPTfor Requisitions, POs and Receipts

    Z

    (financial Freeze)ONLY FPG CAN SET

    STATUS AT Z

    No transactions possible; project is inactive Once a project is set at Z, it should remain in Z

    F

    (financially closed)

    ONLY FPG CAN SET

    STATUS AT F

    No transactions possible; project is inactive

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    Roles and Responsibilities in Project Closure

    Role Responsibility

    Engagement Authority

    Formal authority from the ED to accept engagements; thereforethe EA role in project closure is authorization of operational

    closure of projects

    Project Manager Operational closure

    Changes Atlas status to Y and C

    Proper handover to ECM

    Engagement ClosureManager (ECM)

    Manage process from handover to financially closed Make final adjustments to Project GL if requested by RFMO

    Communication between UNOPS and client/funding source

    Obtain clients acceptance of FFS

    Good client relations

    Archives files

    RFMO Complete financial closure checklist

    Prepare project final financial statement

    Verify and recommend for refund to FPG

    FPG Review balance sheet accounts

    Certifies Final Financial Statement (FFS)

    Change Atlas status to Z

    Create AP Voucher in case of refund Change Atlas status to F

    http://www.unops.org/
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    How to Prevent Common

    Closure Issues

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    Planning and Monitoring

    Closure negotiations with the client/funding source must be carried out

    during the start of a project and planned in advance:

    START

    a project

    RUN

    a project

    CLOSE

    a project

    Negotiated Planned Implemented

    If the right foundation is not in place closure can become a major liability

    for the organization.

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    Closure Plan

    A closure plan is prepared as partof subsequent stages and is approved

    by the Project Board before

    implementing the Final Stage.

    The more included in the legalagreement on closure during project

    initiation, the easier it is to ensure that

    product acceptance and closure

    activities go smoothly.

    Closure cost Auditrequirements Personneldrawdown Timing of assetdisposal Financial closedown

    Transfer ofarchives

    ReportingRelease ofresources

    Release ofpersonnel

    Completion ofFinal narrative

    report

    Transfer ofdocuments to

    OC/PC/Cluster

    Issuance ofinterim & finalfinancial report

    to fundingsource/client

    Defects andLiability

    (infrastructure)

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    Key considerations

    Client Acceptance

    Client acceptance is an important

    confirmation that a project or work

    package is completed and the agreed

    deliverables are delivered. Obtaining

    this acceptance from the client forboth operational and financial closure

    in the Final Stage of the project is a

    must.

    Electronic Blue FileEnsure the EBF is up to date

    Asset DisposalAsset disposal is a key element for close

    down of any engagement and it

    represents a serious risk to the

    organization if not handled correctly

    Lessons Learned

    Ensure the lessons learnedduring life cycle of project are

    documented and uploaded on

    EBF

    ArchiveDocuments archives are in

    good shape

    https://intra.unops.org/resources-support/knowledge-system/projectmanagement/Pages/Endorsed/EBF.aspxhttps://intra.unops.org/resources-support/knowledge-system/projectmanagement/Pages/Endorsed/Asset%20Disposal.aspxhttps://intra.unops.org/resources-support/knowledge-system/projectmanagement/Pages/Endorsed/Asset%20Disposal.aspxhttps://intra.unops.org/resources-support/knowledge-system/projectmanagement/Pages/Endorsed/Asset%20Disposal.aspxhttps://intra.unops.org/resources-support/knowledge-system/projectmanagement/Pages/Endorsed/EBF.aspx
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    Common problems during project closure

    Operational Closure Financial Closure

    No objection on completion of

    project activities

    Final narrative report

    Assets not transferred orproperly documented / handover

    documentation missing

    POs not closed

    Transactions in open period

    Fees not applied correctly

    Transactions not posted to correct COAs

    Outstanding balance under advancedaccounts (VAT, operational advance, petty

    cash)

    Interest utilized without client permission

    Project is overspent

    http://www.unops.org/
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    Project Closure Monitoring

    Assign Engagement Closure Managers

    Generate closure report from PCT to track progress and next action pending

    PCT status (next action)PM: change the status to final stage closing (Y) or extend the end date of project

    PM: Operational closure checklist

    RFMO: prepare financial statement

    RFMO: financial closure checklist

    FPG: certify financial statement

    FPG: change the status of the project to financially frozen

    PM: Request refund / write-off / collection

    RFMO: Approve refund / write-off

    FPG: Change project status to Operationally Closed (C) to allow processing of refund or reject the refund

    request

    FPG: Process refund / write off

    PM: Request financial closureEtc.

    Remember to check the comments section in the PCT on progress

    http://www.unops.org/
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    How to Overcome Project

    Closure Challenges

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    Project Closure Tool (PCT)

    When will a project appear in the PCT? When the status is set at Y or when the project end date in Atlas

    has passed

    Does PM need to send reminders to FPG and RFMO for next stepactions in closure?

    No, FPG and RFMO receive notifications automatically

    Can assigned users initiate financial closure / request refund or write-

    off?

    No, only the current PM of the project can do that

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    Project Closure Tool (PCT)

    How do I change the PM in PCT?

    You need to change the Atlas PM. Instructions can be found hereor

    you can contact SPMPG at [email protected]

    Do I need to close admin projects through the PCT?

    No, admin projects can be closed by contacting the Strategic Planning

    and Reporting Specialist: Sven Eckert ([email protected])

    What if I have technical issues with the PCT?

    Please get in touch with [email protected]

    https://intra.unops.org/resources-support/knowledge-system/finance/Documents/Templates/Project%20Financial%20Management/8.%20Financial%20Closure%20of%20Projects/How%20To%20Update%20PM%20Name%20in%20Atlas.pdfmailto:[email protected]:[email protected]:[email protected]:[email protected]:[email protected]:[email protected]://intra.unops.org/resources-support/knowledge-system/finance/Documents/Templates/Project%20Financial%20Management/8.%20Financial%20Closure%20of%20Projects/How%20To%20Update%20PM%20Name%20in%20Atlas.pdf
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    Client Refund / Final Financial Statement (FFS)

    What do I do when Im not able to get client confirmation for a refund?

    In case the client does not respond to the FFS, it is possible to proceed with the

    closure if there has been enough attempts made to reach them. This would require

    preparation of a detailed note to file with supporting documentation to be uploaded

    in the PCT after which FPG should be requested to close the project.

    It is recommended th at UNOPS shou ld try every opt ion to reach the dono r in

    order to refund the surplus and al l these effor ts sho uld be do cum ented in

    ch rono logic al ord er for audit pu rpo ses. So please keep track of al l types of

    communicat ion w ith the cl ient .

    A clause has been included in the FFS cover letter that any surplus/deficit below

    USD 2,500 will be absorbed by UNOPS if client does not come back within 3

    months

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    Over-expenditure and Write-offs

    What do I do in case a project is o verspent?

    1. Contact client: Retrieve the outstanding amount and explain the reason for over-

    expenditure

    If i t is not p oss ible to retr ieve outs tanding amoun t after exhaus t ing al l

    ef for ts:

    2. Write-of f ( in acco rdance with OD 32)

    < USD 2,500: write-off templateto be filled by ECM, uploaded in the PCT along

    with FFS showing the deficit (for internal use only). To be certified by FPG.

    > USD 2,500: write-off templateto be pre-cleared by RFMO before submitted to

    HQCPC. Certified FFS required, showing the over-expenditure and certified by

    FPG for internal use only

    https://intra.unops.org/resources-support/policies-and-procedures/Policy%20Coordination%20Document%20Library/Organisational%20Directives/OD32%20-%20Establishment%20and%20approval%20of%20write-offs%20and%20provisions%20for%20write-offs.pdfhttps://intra.unops.org/practices/finance-FPG/_layouts/15/WopiFrame.aspx?sourcedoc=/practices/finance-FPG/Document%20Library%20migrated/Templates/Write%20Off/Template%20Request%20for%20Write%20off.docx&action=defaulthttps://intra.unops.org/practices/finance-FPG/_layouts/15/WopiFrame.aspx?sourcedoc=/practices/finance-FPG/Document%20Library%20migrated/Templates/Write%20Off/Template%20Request%20for%20Write%20off.docx&action=defaulthttps://intra.unops.org/practices/finance-FPG/_layouts/15/WopiFrame.aspx?sourcedoc=/practices/finance-FPG/Document%20Library%20migrated/Templates/Write%20Off/Template%20Request%20for%20Write%20off.docx&action=defaulthttps://intra.unops.org/practices/finance-FPG/_layouts/15/WopiFrame.aspx?sourcedoc=/practices/finance-FPG/Document%20Library%20migrated/Templates/Write%20Off/Template%20Request%20for%20Write%20off.docx&action=defaulthttps://intra.unops.org/practices/finance-FPG/_layouts/15/WopiFrame.aspx?sourcedoc=/practices/finance-FPG/Document%20Library%20migrated/Templates/Write%20Off/Template%20Request%20for%20Write%20off.docx&action=defaulthttps://intra.unops.org/practices/finance-FPG/_layouts/15/WopiFrame.aspx?sourcedoc=/practices/finance-FPG/Document%20Library%20migrated/Templates/Write%20Off/Template%20Request%20for%20Write%20off.docx&action=defaulthttps://intra.unops.org/practices/finance-FPG/_layouts/15/WopiFrame.aspx?sourcedoc=/practices/finance-FPG/Document%20Library%20migrated/Templates/Write%20Off/Template%20Request%20for%20Write%20off.docx&action=defaulthttps://intra.unops.org/practices/finance-FPG/_layouts/15/WopiFrame.aspx?sourcedoc=/practices/finance-FPG/Document%20Library%20migrated/Templates/Write%20Off/Template%20Request%20for%20Write%20off.docx&action=defaulthttps://intra.unops.org/resources-support/policies-and-procedures/Policy%20Coordination%20Document%20Library/Organisational%20Directives/OD32%20-%20Establishment%20and%20approval%20of%20write-offs%20and%20provisions%20for%20write-offs.pdf
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    Defects Liability Period (infrastructure projects)

    How to d eal with pro jects w ith defects l iabi l ity per iod?

    Set the Atlas status at Y (all transactions are still possible in Y)

    Complete the operational closure checklist to the extent possible

    After defects liability period has ended:

    Proceed with closure as normal (complete operational checklist, set

    Atlas status at C, initiate financial closure etc.

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    Vendor bank details

    The vendor bank ing detai ls are not c orrect. What do I do?

    Please ensure that bank details match information from Atlas and client

    confirmation

    In case of multiple bank accounts in Atlas, please ensure the bank

    account for the refund is included in the client confirmation letter If needed, please ask client to complete and return theAtlas vendor form

    For issues related to vendor establishment, please contact:

    [email protected]

    Cheques can be issued

    https://intra.unops.org/resources-support/knowledge-system/finance/_layouts/15/WopiFrame.aspx?sourcedoc=/resources-support/knowledge-system/finance/Documents/Templates/Project%20Financial%20Management/8.%20Financial%20Closure%20of%20Projects/Template%20for%20Client%20Confirmation%20and%20Bank%20Details.docx&action=defaulthttps://intra.unops.org/practices/finance-FPG/_layouts/15/WopiFrame.aspx?sourcedoc=/practices/finance-FPG/Documents/FPG%20Guidance/Vendor%20Form.doc&action=default&DefaultItemOpen=1mailto:[email protected]:[email protected]://intra.unops.org/practices/finance-FPG/_layouts/15/WopiFrame.aspx?sourcedoc=/practices/finance-FPG/Documents/FPG%20Guidance/Vendor%20Form.doc&action=default&DefaultItemOpen=1https://intra.unops.org/resources-support/knowledge-system/finance/_layouts/15/WopiFrame.aspx?sourcedoc=/resources-support/knowledge-system/finance/Documents/Templates/Project%20Financial%20Management/8.%20Financial%20Closure%20of%20Projects/Template%20for%20Client%20Confirmation%20and%20Bank%20Details.docx&action=defaulthttp://www.unops.org/
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    Further Guidance and Templates

    Guidance Templates

    Project closure tool

    PCT User Manual

    Financial closure of projects

    Closing an engagement

    Closure plan

    Negotiation on closure

    Engagement closure

    Final Financial Statement

    Template

    FFS Cover Letter Template

    Client confirmation and Bank

    Account Details

    Atlas vendor form

    Template request for write-off

    https://intra.unops.org/apps/ProjectClosure/https://intra.unops.org/ToolsResources/KnowledgeSystem/finance/Documents/Templates/Project%20Financial%20Management/8.%20Financial%20Closure%20of%20Projects/PCT%20User%20Manual%20Final_040711.docxhttps://intra.unops.org/ToolsResources/KnowledgeSystem/finance/Pages/Endorsed/Financial%20Closure%20of%20Projects.aspxhttps://intra.unops.org/ToolsResources/KnowledgeSystem/projectmanagement/Pages/Endorsed/Engagement%20Closure.aspxhttps://intra.unops.org/ToolsResources/KnowledgeSystem/projectmanagement/Pages/Endorsed/Closure%20Plan.aspxhttps://intra.unops.org/ToolsResources/KnowledgeSystem/projectmanagement/Pages/Knowledge%20under%20Development/Negotiation.aspxhttps://intra.unops.org/ToolsResources/KnowledgeSystem/projectmanagement/Pages/Knowledge%20under%20Development/Engagement%20Closure.aspxhttps://intra.unops.org/resources-support/knowledge-system/finance/_layouts/15/WopiFrame.aspx?sourcedoc=/resources-support/knowledge-system/finance/Documents/Templates/Project%20Financial%20Management/8.%20Financial%20Closure%20of%20Projects/Final%20Financial%20Statement%20Template%2010%20Jul%202013%20V2.xlsx&action=defaulthttps://intra.unops.org/resources-support/knowledge-system/finance/_layouts/15/WopiFrame.aspx?sourcedoc=/resources-support/knowledge-system/finance/Documents/Templates/Project%20Financial%20Management/8.%20Financial%20Closure%20of%20Projects/Final%20Financial%20Statement%20Template%2010%20Jul%202013%20V2.xlsx&action=defaulthttps://intra.unops.org/resources-support/knowledge-system/finance/_layouts/15/WopiFrame.aspx?sourcedoc=/resources-support/knowledge-system/finance/Documents/Templates/Project%20Financial%20Management/8.%20Financial%20Closure%20of%20Projects/FFS%20Cover%20Letter%20Template%2020%20Nov%202013%20with%20new%20footnote.docx&action=defaulthttps://intra.unops.org/resources-support/knowledge-system/finance/_layouts/15/WopiFrame.aspx?sourcedoc=/resources-support/knowledge-system/finance/Documents/Templates/Project%20Financial%20Management/8.%20Financial%20Closure%20of%20Projects/FFS%20Cover%20Letter%20Template%2020%20Nov%202013%20with%20new%20footnote.docx&action=defaulthttps://intra.unops.org/resources-support/knowledge-system/finance/Documents/Templates/Project%20Financial%20Management/8.%20Financial%20Closure%20of%20Projects/FFS%20Cover%20Letter%20Template%2026%20Sep%202012.dotxhttps://intra.unops.org/resources-support/knowledge-system/finance/_layouts/15/WopiFrame.aspx?sourcedoc=/resources-support/knowledge-system/finance/Documents/Templates/Project%20Financial%20Management/8.%20Financial%20Closure%20of%20Projects/Template%20for%20Client%20Confirmation%20and%20Bank%20Details.docx&action=defaulthttps://intra.unops.org/resources-support/knowledge-system/finance/_layouts/15/WopiFrame.aspx?sourcedoc=/resources-support/knowledge-system/finance/Documents/Templates/Project%20Financial%20Management/8.%20Financial%20Closure%20of%20Projects/Template%20for%20Client%20Confirmation%20and%20Bank%20Details.docx&action=defaulthttps://intra.unops.org/practices/finance-FPG/_layouts/15/WopiFrame.aspx?sourcedoc=/practices/finance-FPG/Documents/FPG%20Guidance/Vendor%20Form.doc&action=default&DefaultItemOpen=1https://intra.unops.org/practices/finance-FPG/_layouts/15/WopiFrame.aspx?sourcedoc=/practices/finance-FPG/Documents/FPG%20Guidance/Vendor%20Form.doc&action=default&DefaultItemOpen=1https://intra.unops.org/practices/finance-FPG/_layouts/15/WopiFrame.aspx?sourcedoc=/practices/finance-FPG/Document%20Library%20migrated/Templates/Write%20Off/Template%20Request%20for%20Write%20off.docx&action=defaulthttps://intra.unops.org/practices/finance-FPG/_layouts/15/WopiFrame.aspx?sourcedoc=/practices/finance-FPG/Document%20Library%20migrated/Templates/Write%20Off/Template%20Request%20for%20Write%20off.docx&action=defaulthttps://intra.unops.org/practices/finance-FPG/_layouts/15/WopiFrame.aspx?sourcedoc=/practices/finance-FPG/Document%20Library%20migrated/Templates/Write%20Off/Template%20Request%20for%20Write%20off.docx&action=defaulthttps://intra.unops.org/practices/finance-FPG/_layouts/15/WopiFrame.aspx?sourcedoc=/practices/finance-FPG/Document%20Library%20migrated/Templates/Write%20Off/Template%20Request%20for%20Write%20off.docx&action=defaulthttps://intra.unops.org/practices/finance-FPG/_layouts/15/WopiFrame.aspx?sourcedoc=/practices/finance-FPG/Documents/FPG%20Guidance/Vendor%20Form.doc&action=default&DefaultItemOpen=1https://intra.unops.org/practices/finance-FPG/_layouts/15/WopiFrame.aspx?sourcedoc=/practices/finance-FPG/Documents/FPG%20Guidance/Vendor%20Form.doc&action=default&DefaultItemOpen=1https://intra.unops.org/resources-support/knowledge-system/finance/_layouts/15/WopiFrame.aspx?sourcedoc=/resources-support/knowledge-system/finance/Documents/Templates/Project%20Financial%20Management/8.%20Financial%20Closure%20of%20Projects/Template%20for%20Client%20Confirmation%20and%20Bank%20Details.docx&action=defaulthttps://intra.unops.org/resources-support/knowledge-system/finance/_layouts/15/WopiFrame.aspx?sourcedoc=/resources-support/knowledge-system/finance/Documents/Templates/Project%20Financial%20Management/8.%20Financial%20Closure%20of%20Projects/Template%20for%20Client%20Confirmation%20and%20Bank%20Details.docx&action=defaulthttps://intra.unops.org/resources-support/knowledge-system/finance/Documents/Templates/Project%20Financial%20Management/8.%20Financial%20Closure%20of%20Projects/FFS%20Cover%20Letter%20Template%2026%20Sep%202012.dotxhttps://intra.unops.org/resources-support/knowledge-system/finance/_layouts/15/WopiFrame.aspx?sourcedoc=/resources-support/knowledge-system/finance/Documents/Templates/Project%20Financial%20Management/8.%20Financial%20Closure%20of%20Projects/FFS%20Cover%20Letter%20Template%2020%20Nov%202013%20with%20new%20footnote.docx&action=defaulthttps://intra.unops.org/resources-support/knowledge-system/finance/_layouts/15/WopiFrame.aspx?sourcedoc=/resources-support/knowledge-system/finance/Documents/Templates/Project%20Financial%20Management/8.%20Financial%20Closure%20of%20Projects/FFS%20Cover%20Letter%20Template%2020%20Nov%202013%20with%20new%20footnote.docx&action=defaulthttps://intra.unops.org/resources-support/knowledge-system/finance/_layouts/15/WopiFrame.aspx?sourcedoc=/resources-support/knowledge-system/finance/Documents/Templates/Project%20Financial%20Management/8.%20Financial%20Closure%20of%20Projects/Final%20Financial%20Statement%20Template%2010%20Jul%202013%20V2.xlsx&action=defaulthttps://intra.unops.org/resources-support/knowledge-system/finance/_layouts/15/WopiFrame.aspx?sourcedoc=/resources-support/knowledge-system/finance/Documents/Templates/Project%20Financial%20Management/8.%20Financial%20Closure%20of%20Projects/Final%20Financial%20Statement%20Template%2010%20Jul%202013%20V2.xlsx&action=defaulthttps://intra.unops.org/ToolsResources/KnowledgeSystem/projectmanagement/Pages/Knowledge%20under%20Development/Engagement%20Closure.aspxhttps://intra.unops.org/ToolsResources/KnowledgeSystem/projectmanagement/Pages/Knowledge%20under%20Development/Negotiation.aspxhttps://intra.unops.org/ToolsResources/KnowledgeSystem/projectmanagement/Pages/Endorsed/Closure%20Plan.aspxhttps://intra.unops.org/ToolsResources/KnowledgeSystem/projectmanagement/Pages/Endorsed/Engagement%20Closure.aspxhttps://intra.unops.org/ToolsResources/KnowledgeSystem/finance/Pages/Endorsed/Financial%20Closure%20of%20Projects.aspxhttps://intra.unops.org/ToolsResources/KnowledgeSystem/finance/Documents/Templates/Project%20Financial%20Management/8.%20Financial%20Closure%20of%20Projects/PCT%20User%20Manual%20Final_040711.docxhttps://intra.unops.org/apps/ProjectClosure/http://www.unops.org/
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    THANK YOU

    For any questions related to project closure, please contact:

    Marianne PEDERSEN, SPMPG

    [email protected]

    Faisal Jamal KHAN, FPG

    [email protected]

    Ana TSIVTSIVADZE, IPAS Finance

    [email protected]

    mailto:[email protected]:[email protected]:[email protected]:[email protected]:[email protected]:[email protected]:[email protected]://www.unops.org/