Project #3 Direct Instruction

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    Instructor: Tina BrewerGrade: College and beyondLesson Topic: Requesting official academic transcriptsDate: 07/02/2009Approx time: 45 minutes

    NOTE: Instruction lesson applies to currently enrolled studentsonly who have access to Flashline

    Instructional Objective: After instruction and group discussion, thestudent will be able to:

    1. Log in to Flashline2. Submit an online request for transcripts

    Materials and Supplies:o Personal computer

    o Internet accesso Flashline Id and password

    Anticipatory Set: this lesson is only applicable to currently enrolledstudents. You MUST have access to Flashline and a student tools tabin order to complete the lesson. If you do not please let the instructorknow and he/she can provide further instruction for you. Students willbe learning how to request transcripts using the student portal(Flashline).

    Introduction: Requesting transcripts is a very common question

    asked in the Registrars office multiple times, daily. Students need tobe made aware of the simple process in order to reduce the amount oftime that the Call Center staff spends on the phone guiding studentsthrough the process. Current students have the ability to request theircollege academic transcripts by logging into Flashline. However, foralumni whose accounts have been deactivated they will need tosubmit written request (fax or mail).

    Instruction:The teacher will walk the students through the process ofrequesting transcripts using Flashline once. Students will then use theguided instructions to complete the process on their own.

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    Guided Practice

    1. Student will need to go to www.kent.edu and enter in theirFlashline ID and password and click on the Go button

    2. Once logged in click on the tab Student Tools tab

    http://www.kent.edu/http://www.kent.edu/
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    3. Student will scroll to the bottom of the page to they get to theSubmit Request box

    4. Student will click on the Official Academic Transcript link

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    5. You will come to theTranscript Request Form page the pagealso makes the student aware that if he/she owes monies (has ahold on their transcripts) they will NOT be able to receivetranscripts.

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    6. This same page details information about the expediting transcriptprocess

    7. Student will scroll down the page and enter in their demographicinformation.

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    8. Student will enter in the mailing address where the transcript willbe sent

    9. Once the student scrolls down the rest of the page he/she will seea section for special request. Students can request transcripts be

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    sent AFTER semester grades or degrees have been posted toacademic transcripts.

    10.Last but not least students will click on the Submit Requestbutton and the process has been completed.

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    11. You have successfully requested transcripts once you receive thefollowing message

    Independent Practice: Students will complete the process on theirown this time.

    o Students will need to log into Flashline, click on the Student Toolstab and scroll to the bottom of the page to the box that saysSubmit Request.

    o Once there, they will click on the Official Academic TranscriptRequest link and input the requested information (mail toaddress, make attention to, special request, etc).

    o Lastly, student will click on submit and you have successfullysubmitted a request for transcripts using Flashline.

    Closure: Upon completion of this lesson, students will be able tosuccessfully order official academic transcripts using Flashline. If youare an alumni and do not have access to Flashline you will need tosubmit a written request to the Office of the Registrar either by fax ormail. Also please note that transcripts CANNOT be faxed.

    Hopefully this step-by-step guide has been able to answer anyquestions that you may have had about requesting transcripts via

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    Flashline. If you are still unsure as to how to complete the processplease contact the instructor at [email protected]

    Transcript Information Sheet

    Note: Fill this form out before beginning the lesson. That way you areprepared to answer the questions that you will be asked.

    Flashline ID:

    Flashline password:

    Mail to:

    Special Instructions:

    mailto:[email protected]:[email protected]
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    Assessment

    Yes No Score

    Student is able tosuccessfully log into Flashline ___/2Student is able to locate their

    Student Tools tab ___/2Student is able to inputrequired info to requesttranscripts (i.e. mail toaddress, special instructions)

    ___/2

    Student successfully submitsrequest

    ___/2

    Student follows up within 7-10 business days to notifyinstructor that transcriptswere received (via e-mail)

    ___/2

    Total Score: ___/10