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    Helping enterprises overcome

    todays multi-fold challenges

    Dynamic Business

    Environment

    Rapid Technology

    Disruptions

    Underperforming

    IT Assets

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    New Business Models

    Are you flexible enough to change?

    Change quickly?

    Outsourcing

    Are you able to create significant value, or just cut

    costs?

    Changing workforce

    Are old ways of working clashing with the

    new generation?

    Changing Business Environment

    The impact on your business

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    You have made sustained IT investments to improve

    processes and productivity

    Improved topline and bottom line. For a while.

    Over time, the bottom line starts slippingExpensive hardware refreshes

    Costly legacy application fixes

    Escalating IT Team costs

    System and app downtimes become frequentProductivity nosedives

    Underperforming IT assets

    The impact on your business

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    Rapid Technology Changes

    Client Myriad of

    technologies , forms and sizes

    Application Frame works

    Obsolete hardware Exploding data volumes

    Structured is only 15%

    Unstructured is now 85%

    Delivery Models Cloud

    Hybrid

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    Disruptive Technology Changes

    Fixed

    telephony

    Fragmented

    Communications

    Proprietary,

    on-site software

    delivery

    Traditional

    Usage of

    Server resources

    Stand-alone

    productivity

    In-house

    processes

    Mobile

    telephony

    Unified

    Communications

    Cloud computing

    SaaS

    Virtualization

    Collaboration

    OutsourcingTraditio

    naltechnologies

    and

    processes

    Mar

    ketevolutionand

    disruption

    New,

    disruptivetechnologiesandprocesses

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    Cloud / ITin a box

    Analytics

    Mobile

    SocialMedia

    Big Data

    IT for business

    What the future looks like

    Path of enterprise 2.0

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    Your priorities

    Business Drive growth

    Attract and retain new

    customers

    Cost efficienciesBuild corporate brand

    equity

    ITMitigate Risk

    Support business initiatives

    Reduce IT costs, enable

    efficienciesEnsure compliance

    Change the Traditional Equation - 75:25Simpl i fy ing IT inf rast ructure, reduc ing runnin g costs

    and refocusin g IT resources on p rojects that wil l help

    the bus iness grow.

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    Maintain Competitive EdgeGet high performance, cost efficiencies, sustained profits

    Key Benefits

    Saves on funds invested in

    gaining knowledge of

    system operations

    Availability of technical skills

    Improves efficiency in core

    processesConcurrent availability of 24x7 IT

    services

    Increase profits

    Invigorate growth

    Innovate products

    Business challenges

    Complex IT infrastructures

    Hassle in managing IT

    resources

    Increasing expenditure on

    IT hardware and software

    Dynamic IT environments

    Market Parameters

    Increased cost

    pressure

    Customer focus &

    Customer

    Relationship

    Business

    transformation

    Time to marketReduced product

    life cycle

    Structural Market

    changes

    GlobalizationMarket

    deregulation

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    IT taking a business approach

    Employees,

    Contractors,

    Privileged Users

    Customers

    Supply Chain

    (Suppliers)

    Partners

    Portals

    Directories/Unified

    Identity Management

    Network & Security

    Information

    Applications

    Operating Platforms

    Servers & Storage

    Mobile, PC, Tabs

    Social Media

    Web

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    IT Strategy and Governance

    IT Transformation

    Enterprise Architecture

    Mobility Strategy

    Cloud Ready Infrastructure

    Quality Assurance and Testing

    Application Modernization

    Information Security & Risk Management

    Business Continuity & Disaster Recovery

    Consulting

    Business centered

    innovative approach

    IS Strategy &

    Organization

    Business-IT

    Alignment

    Business Process

    EngineeringTCO &

    Benchmarking

    IT Review

    (quick scan)

    IT Service

    Management

    Quality Control &

    Testing

    Project Management

    Project PortfolioManagement

    IS Risk

    Management

    Requirement

    Management

    Roadmapping

    Gap Analysis

    VISION

    ASSESS &

    EVALUATE

    PLANNING

    MANAGE

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    Solutions for your business needs

    End to end delivery, faster ROI , lower TCO, secure & scalable

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    Data Centre Transformation

    Virtualization & Consolidation

    Data Centre Design & Transformation

    Storage & Backup Solution

    Enterprise Management Solutions

    Disaster Recovery Solution

    Cloud Infrastructure

    Data Center Transformation

    Email www CRM ERP SAP UC

    Network SecurityApplications

    Users Servers Other

    Business

    Services

    CxO &

    Directors

    Operations

    &

    Engineering

    Incoming

    Data

    Business Alignment

    Operation Oversight

    Discovery, Correlation, Consolidation

    and Event Monitoring

    Reporting

    Operation

    Intelligence

    Service Level

    Agreements

    Governance &

    Compliance

    Capacity

    Planning

    Change & ConfigurationManagement (CMBD) Application PerformanceManagement Identity, Access &Location Monitoring Security & BehaviorMonitoring

    Asset

    Management

    Virtualization

    Management

    Service to

    Application MappingRoot Cause

    Analysis

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    Network & Security

    Network and Security Solutions

    Network Solutions

    IP Telephony Solutions

    Video Conferencing Solutions

    IP Surveillance Solutions Security Solutions Identity Access and Management

    Consult Audit Implement Train Operate

    Information Risk

    Advisory

    Advisory

    Assurance

    Transformation

    Secure Development

    Lifecycle

    Identity

    Management

    Security

    Convergence

    Strategy & Planning

    Secure Design Architecture

    & Development

    Code Review, Testing

    & Release

    IDM Implementation

    Privileged

    ID Management

    Strong Authentication

    Command & Control

    Converged Access

    Data Video Analytics

    Vulnerability

    Assessment

    Vulnerability

    Assessment

    Phishing Diagnostic

    VulnerabilityManagement Lifecycle

    Manage

    Users Endpoints/Devices

    Business and Collaboration Applications

    Wireless LAN Mobility Services

    Voice Security Location Guest Access

    Mobile Data

    Unified Network

    Wired Wireless

    Management

    NetworkSecurity

    Mobile Device Security

    Encryption

    Security Management

    Internal Security

    Identity & Access Mgmt

    Perimeter Security

    Storage Security

    Physical Security

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    Information Management

    Focused

    Process efficiency orcost reduction

    Scope

    Excel

    Department

    Operational

    Improve businesseffectiveness

    Scope

    Dashboards

    Interactive query

    Intra-department

    Strategic Integrated business

    execution andmanagement.

    Scope Scorecards, Analytics

    Corporate Portal

    Inter-departments

    Increasing business value

    Opportunistic

    T

    actical

    Strategic

    PervasiveAgility with changeand innovation.

    Scope

    Integrated corporateperformanceexperience.

    Communicate actionsabout one version ofthe truth.

    Decide&ManageMeasure Optimize LeadandInnovate

    Business Intelligence Performance Management

    Back

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    Strategy

    16

    Single Data Model

    Insight

    Forecasting

    What will happen?

    Planning, Budgeting,

    Consolidation

    What do I want to happen?

    Process requires past information,

    present conditions and future outcomes

    Reporting

    What happened?Scorecard & Dashboard

    What is happening?

    Analytics

    Why?

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    Collaboration and Communication

    Email

    Calendar

    Shared tasks

    Document management

    Contacts

    Personal productivity, etc

    Facebook

    Twitter

    Blogs

    Wikis

    Discussion forumsIM/SMS, etc

    Web conferencing

    VoIP

    Video conferencing

    Mobile phones

    Traditional phones, etc

    Traditional

    Collaboration Tools

    Social

    Collaboration Tools

    Communications

    &Conferencing Tools

    Collaboration

    &

    Communication

    Back

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    Application Modernization

    n-tier architecture can not only

    run in the cloud, but can run in

    multiple clouds (n-cloud).

    Service Oriented Architecture

    (SOA) that is fast and reliable

    Creating applications to run

    anywhere, accessing data sources

    around the world like they were in

    the next room

    LegacySystem

    Stage2-Preparation

    Oracle Forms

    Oracle Pro*C

    Power Builder

    Progress 4GL

    Informix 4GL

    FoxPro

    Delphi

    Access/VBA

    Visual Basic

    Set-Up

    Templates

    Parser

    Workbench

    Stage3-Transformation

    Transform

    Platform

    Database

    Language

    Intermediate Object

    Model

    Stage5-Modernize

    As-is

    Legacy

    System

    Des

    ign

    Stage

    4-Refactor

    To-Be

    To-BeSystem

    Des

    ign

    Tooling

    Rational Design &

    Development Tools

    Eclipse Visual Studio

    Target System

    Java

    C#

    Target

    Architecture

    JEE

    .NET

    .ADF

    .SOA

    RIA

    Stage1

    -Assessment

    Being able to generate and enhance

    very rich user experiences

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    Application Testing

    Business

    Requirement Analysis

    Business Process

    scripting Design &

    Development

    Execute Load

    ScenariosAnalysis & Tuning

    Reporting &

    Recommendations

    Determine business

    objectives for

    performance testing

    Identify the criticalbusiness processes

    Tool Selection

    Identify critical Key

    Performance Indicators

    (KPMs)

    Develop performance

    test strategy

    Validate the business

    process

    Design/Develop/Build

    the performance testscripts

    Unit test for any

    parameterization & Data

    correlation

    Develop the

    performance load

    scenarios

    Execute performance

    Measurement

    Profiling

    Performance debugging

    Monitor KPMs as

    identified

    Fix Bottlenecks

    Validate changes

    Prepare & present final

    report &

    Recommendations

    Analyze interim results

    and identify Bottlenecks

    Confirm Performance

    Targets

    Metrics reporting

    Tuning

    recommendations

    Reliability TestingLoad Testing Volume Testing Scalability Testing Failover Testing

    Iterative

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    Application Management

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    Cloud Definition Framework

    Community

    CloudPrivate

    CloudPublic Cloud

    Hybrid Clouds

    Deployment

    Models

    Service

    Models

    Essential

    Characteristics

    Common

    Characteristics

    Software as a

    Service (SaaS)

    Platform as a

    Service (PaaS)

    Infrastructure as

    a Service (IaaS)

    Resource Pooling

    Broad Network Access Rapid Elasticity

    Measured Service

    On Demand Self-Service

    Low Cost Software

    Virtualization Service Orientation

    Advanced Security

    Homogeneity

    Massive Scale Resilient Computing

    Geographic Distribution

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    S

    a

    v

    I

    n

    g

    s

    L

    e

    v

    e

    r

    a

    g

    e

    Total outsourcing of IT to benefit through

    business outcome based costs.

    LAN/WAN Datacenters/Servers

    OS/Database Messaging

    Virtualization Security, Business

    Continuity and Availability Enterprise

    Management Solution

    24*7 IT environment management for High

    Availability of Business Services through ITIL based

    process driven service delivery

    Strategic Outsourcing

    Managed Services

    Business Risk

    Management

    IT InfrastructureProvisioning

    Our business model is moving up the value chain

    I h l d i ifi l

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    Operational Improvements

    Technology

    Alignment

    Business

    Alignment

    Cost

    Efficiency

    Speed /

    Agility

    Improvements that lead to significant value

    Improve application reuse Increased Utilization of existing technologies and

    Consolidate technologies

    Integration with business goals and objectives

    Applies disparate technologies to specific business challenges and opportunities

    Saves resources for strategic activities.

    Predictable cost and visible control & management

    Ability to identify savings opportunities

    Adjust quickly to ever changing business priorities and needs

    Reduction in the proliferation of Shadow IT

    End User

    Satisfaction

    Improve end user productivity and satisfaction

    Continuity of Applications and information

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    Operational and Being

    Outsourced

    Strategicand Remains withBusiness Owners

    Infrastructure

    Business Application

    IT Services

    Strategy

    & Innovation

    A birds eye view of CIOs landscape

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    Outsourced

    In sourced

    Collaborative

    P

    P

    P P

    P P

    P P

    O

    O

    O

    OO

    P

    P

    IT Business

    Management

    Risk &

    Compliance

    ManagementGovernance

    IT Solutions

    Delivery

    IT Services

    Support

    A more granular view of the CIO landscape

    Outsourcing

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    Outsourcing

    Management Framework

    Application

    Network

    Datacenter

    Workplace Management

    Helpdesk

    V

    A

    L

    U

    E

    C

    HA

    I

    N

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    This methodology demonstrates a unique ability to Improve data accuracy leading to enhanced decision making

    Improve individual and business productivity

    Increase sales velocity and inventory turns

    Reduce wastage and leakage, integrated service model

    Continue to manage the required IT Need end-to-end during this

    engagement

    Procurement Finance SalesCustomer

    ManagementMarketing LOB1 LOB2

    IT Outsourcing

    Integrated Business Applications

    Robust Infrastructure and

    Business Continuity

    Business Transformation

    Solutions

    Technology

    Outsourcing

    Consulting Business Operation Business Excellence Strategy

    Leverage IT across Business Value Chain

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    Outsourcing benefits

    Customer value

    Growth path

    Service Concept

    Growth path

    Relation

    Growth path

    Direct Cost immediate ICT

    cost savings

    Single servicemanagement

    Pro-active SLAs Supply

    Output driven

    TCO Structural ICT cost

    reduction

    Multiple service life-cycle

    management

    Demand/SupplyEfficiency driven

    ROI Reduce business &

    Process cost

    BPR Service portfolio

    Innovation

    Managed Innovation

    process Business result

    driven

    Value Innovations in

    Business-ICT

    Business Process

    Innovations

    Joint venture and co-

    makership Comp. edge

    driven

    IT Service Management

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    32

    IT Service ManagementProcess Model

    Business/IT

    Alignment

    ITServiceReport

    ITServiceDe

    livery

    Strategic Processes Tactical Processes

    IT Strategic

    Planning

    IT Service

    Support and

    Delivery

    Customer

    Management

    Vender

    Management

    Service

    Management

    Financial

    Management

    IT Service

    Continuity

    Management

    Capacity

    Management

    Availability

    Management

    Incident

    Management

    Problem

    Management

    Change

    Management

    Configuration

    Management

    Release

    Management

    Operational Processes

    System

    Management

    Network

    Management

    Operations

    Management

    Security

    Management

    Database

    Management

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    O C h i Q lit M t S t

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    Use of Integrated Quality Systems simplifies adherence

    & improves Business Services Delivered

    6

    CMM 3

    (In Progress)ISO27001 ITIL/ISO20000ISO 9001:2008

    Our Comprehensive Quality Management Systems

    Manufacturing

    Software

    All

    Sec

    urity

    ITIL/ProjectMgmt.

    Progressive Integrated Quality Management Processes

    Progressives Integrated Managed Services Model

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    Progressives Integrated Managed Services Model

    InternetLeased Line

    Client Network

    Tech-Group Level2VPN-Firewall

    DNS Server

    IDSWeb Server

    Service Desk

    Database

    Server

    Time

    Server

    Shift Manager

    Tech-Group Level1

    Leased Line/ISDN

    Reporting

    Server

    NOC

    CSM Servers

    Region-3 Region-2

    Region-2Region-1

    Field

    Support

    Application

    Servers

    Field

    Support

    Field

    Support

    NMS Servers

    Tech-Group Level3

    T h l i S t d

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    Technologies Supported

    Desktop

    Laptop

    Palmtop

    Handheld

    Devices

    Windows

    Unix

    Linux

    Exchange

    Lotus

    SAP

    Oracle

    SharePoint

    Dynamics

    Oracle

    SQL Server

    MySQL

    Sybase

    Informix

    DB2

    Apache

    WebLogic

    JBoss

    BizTalk

    iPlanet

    IIS

    Avaya

    Nortel

    Cisco

    Microsoft

    Checkpoint

    ISS

    Cisco

    Symantec

    Juniper

    RSA

    Routers

    Switches

    Firewalls

    QoS

    IDS / IPS

    HP

    Dell

    EMC

    Netapps

    Sun

    Hitachi

    NetworkServer &

    StorageSecurityTelecomMiddlewareDatabases

    Platform &

    ApplicationClient

    Virtual / Cloud

    Monitoring Help Desk Administration RemediationPerformance

    Optimization

    Service Level Agreement

    Consistent end-user satisfaction

    Process based service deliveryDomain expertise on tap SLM

    Reduced costs of operations

    Single point of contact

    NOC

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    Expandable and Scalable Additional 10,000 sq feet of space

    available for future growth

    Robust, Modular and

    Flexible Centralized Reporting

    Console

    Cream of the Crop

    Technologies

    Structured Resolution

    approach

    LocationNOIDA (NCR)

    Seismic Activity Zone4 Self Owned Earthquake

    Resistant building

    Less Prone to Hurricanes,

    Tornados, Flooding &

    Landslides

    Safety Provisions Smoke Detection

    and Fire Suppression

    Access Control using

    Swipe Card.

    24 hoursSurveillance.

    High Availability

    Architecture Fail Over Servers

    Redundant Network

    Architecture

    Redundant Connectivity

    Operations

    30 seats 24 x 7

    100% Power Backup to last 7 days

    Food Court

    Ease of Accessibility

    In house Training and Conferencing

    Facility

    Secure infrastructure Check Point Firewall

    Mature Information Security

    Policies, ISO 27001

    compliant

    NOC

    Remote Infrastructure Management

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    Key Technology Partnership

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    Key Technology Partnership

    Converged

    Infrastructure

    Application

    Platform

    Cloud

    Key Customers

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    Manufacturing

    Services

    Key Customers

    Domestic

    Key Customers

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    Pharma &

    Healthcare

    Govt. &

    Education

    BFSI

    Key Customers

    Domestic

    Key Customers

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    Key Customers

    Global

    UAE UAE UAE

    UAE

    UAE

    Thailand / USA

    Australia

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    FROST AND SULLIVAN AWARD

    FOR

    DOMESTIC REMOTE

    INFRASTRUCTURE MANAGEMENT

    AWARDS FROM

    HEWLETT PACKARD

    LARGEST ENTERPRISE

    PARTNER IN INDIA

    POWER OF YOUNITY

    GOLDHP INDIA 2008

    CRN XCELLENCE AWARD 2011

    FOR SYSTEM INTEGRATOR

    North Zone 2010 - 11

    AMITY HR EXCELLENCE

    AWARD FOR TEAM

    EFFORT - 2011

    AT THE 8tH

    ANNUALGLOBAL HR SUMMIT

    Industry Recognition

    TOP PERFORMING

    PARTNER HP,INDUSTRY

    STANDARD SERVERS

    MACAU, 2008

    SME CHANNELS ACHIEVERS

    AWARD FOR TOP SME SOLUTION

    PROVIDER 201011

    VAR INDIA AWARD FOR TOP VAR

    DELHI 201011

    ITPV AWARD FOR EMERGING

    SOLUTION PROVIDER (CLOUD)

    2011

    Progressive

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    Number of Employees1000 +

    Established in 1998. Pan India presence today covering 130 +

    locations country wide

    Over 13 year of success in business , experience in infrastructure

    projects delivery , Outsourcing & consulting services

    Executive Management Team with a average experience of

    over 20 years in the industry

    24X7X365 Managed Service Delivery Capability

    HR practices modeled on PCMM Level3

    International Subsidiaries in The Middle East

    Corporate Social ResponsibilityAssociated with Smile

    Foundation and Chinmaya Mission for social welfare

    Who We Are

    44

    A trusted partnerto our customers

    who strive to improve business

    performance by simplifying and

    reducing IT costs.

    An extension to our customers IT

    departments solving their uniquetechnology challenges through superior

    people, platforms, applications

    expertise and a commitment to service

    excellence.

    Mission

    Progressive is committed to, continuously build a

    Customer Centric Service Delivery Organization,

    through the integration of people, processes and

    technologies, in order to, continuously move up

    the Value Chain, while driving the costs down, so

    as to maximize value delivered to our customers.

    Progressive

    In Nutshell

    Our Value Proposition

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    Value Canvas: Design , Build, Deploy, Manage &

    Optimize.

    Specialized: Complete IT Outsourcing

    Right Size, Right Skills: Undivided Attention

    Passionate Service Delivery: Service Excellence is

    in our DNA

    Incessant: Relationship Focus and Sustained Value

    Quality Assurance: Integrated Quality

    Management Program

    Future Ready: Hybrid IT Delivery Models

    Our Value PropositionLarge Enough to Deliver , small Enough to Care

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    Stretching, delivering, always!