Progress Software Update Ken Wilner VP of Technology OpenEdge.

Progress Software Update

Ken WilnerVP of TechnologyOpenEdge

© 2009 Progress Software Corporation2

Progress Software UpdateLast Twelve Months

2009 challenging year financially• Uncertain economy in first half• Unfavorable foreign exchange• But a stronger finish

A transitional period for the company• 5 new C-level executives

– CEO, Rick Reidy– Sr. VP Field Operations, Chris Larsen– CTO, Dr. John Bates – new role– CIO, Dave Benson– CPO, Rob Levy

“One Progress” Initiative– One Team, One Plan, One Goal– Unified field and support structure– Integrated product strategy


Progress Software Update - Changes for 2010Branding and Awareness Initiatives


Critical Need for Operational Responsiveness

October 2009 Survey of 400 major companies in North America and Western Europe

94%

91%

70%

78%

Responding to real-time information is critical to the business

Need to get closer to customers and offer a more personalized service

Need to price products dynamically, based on competitor activity

Immediacy of response can result in competitive advantage


The Reality:Operational Responsiveness Is Hard to Achieve

8%

67%

74%

89%

Business currently responds to information in real-time

Business hears about problems in customer service from customers themselves

Business struggling from information deluge caused by Web, mobile and social media

channels

Business cannot get a single view of process performance due to environment complexity

October 2009 Survey of 400 major companies in North America and Western Europe


How Business Makes Progress

Progress enables enterprises to achieve the highest level of business performance

We call thisOperational Responsiveness

By providing the highest level of business visibility, responsiveness and business process improvement with the most complete and accurate data without disrupting the current infrastructure


Increase Revenue

Maximize Profit

Prevent Loss

Where business processes and systems are responsive to changing business conditions and customer interactions – the moment they occur

How Business Makes Progress


Maximize Profit

The Progress Software Difference

Driving Operational Responsiveness with Everything We Do

Increase Revenue

Prevent Loss


Business Processes

XML / Web Services

RDBMS

TradingPartners

ConsumerApplication

WebPortalBusiness

Applications

Mainframe

ERP

BillingSystem

CRM IndustryStandards

BusinessApplications

DataWarehouse

DataMart

MDM

ERP

ERP

CRM

XML / Web ServicesRDBM

S

TradingPartners


Mainframe

ERP

CRM

DataWarehouse

DataMart

MDM

ERP

CRM

DataMart

MDM

Customer

Name

Address

Phone

…

Customer

Name

Address

Phone

…

Customer

Name

Address

Phone

…

Jason Drury

We decided to delete correlator (sorry!) ... When the first mag glass comes in (which is the Savvion "process" screenshot), there should be two more smaller ones that show other processes elsewhere on the slide.

Chuck Provancher

When the second mag glass comes in ("events,") we want two more smaller mag glasses to come in at the same time showing other, smaller events

Chuck Provancher

When the 3rd mag glass comes in ("customer data"), we want two other magnifying glasses AT THE SAME SIZE (not smaller) to come in showing more customer data tables - can be the same as the one we have for now.


ResponsiveBusinessApplications

Application DevelopmentPlatforms

ResponsiveInformationManagement

Enterprise DataSolutions

Delivering Operational Responsiveness

ResponsiveProcessManagement

Enterprise Business Solutions


Delivering Operational Responsiveness with Responsive Process Management

Driving Operational Responsiveness through event driven visibility, dynamic business response and continuous business process improvement

Visibility, Sense and Respond, Continuous Process Improvement

Ability to respond and apply corrective actions

Anticipate what WILL happen in your business, not react to what HAS happened

Continually improve the business processes without disrupting existing infrastructure

ResponsiveProcessManagement

Enterprise Business Solutions


Achieving Operational Responsiveness Through Responsive Process Management

Converging capabilities to create Responsive Process Management

BusinessProcessManagement

BusinessEventProcessing

BusinessTransactionManagement


Achieving Operational Responsiveness Through Responsive Process Management

Progress Responsive Process Management


4 – MessageCompare /

Contrast

3 – Message Captured

5 – Repair andResend

2 – Root-Cause Analysis

1 – Failure Detection

Transaction Fails

Business Transaction Assurance -Ensure the Success of Every Transaction


Business Event Processing - Optimize Your Business in Real-time

Business Event Processing – acts on data in motion “When 2 or more call exceptions occur during

a 1 minute period, send an alert.”

Business Event Processing – acts on data in motion “When 2 or more call exceptions occur during

a 1 minute period, send an alert.”

time1 2 3 4 5 6 7 8 9

Event Streams

What is happening now?

(Business` Event Processing)


Real-time Pricing

Smart Order Routing

Market Aggregation

Market SurveillanceReal-time Risk

Cross-asset Trading

Transport & Logistics

Telco Revenue Assurance

Fraud Detection

Energy Grid Monitoring

GamingSurveillance

ManufacturingProcess

Monitoring

Algorithmic Trading

Business Event Processing Adoption


Why Progress Chose Savvion

All business-centric BPM capabilities in one – deploy at departmental AND enterprise levels

Event-centric Vertical industry solutions and accelerators Breadth of capabilities – including BRMS, DMS, and

analytics Rich history of innovation

A trail-blazer and industry leader creating & delivering comprehensive enterprise BPM


Achieving all of the above with low TCO through standard, open, reliable technologies and ease of use.

Key Values of Business Process Management


Loan Servicing

Non Std Trades

New Acct Setup

Loan Origination

Month End Close

AML, SARBOX, etc

Compliance Mgmt

Agent & Broker On-boarding

Client & Merchant On-boarding

Back Office – trade validation & clearing

Financial Services

Example Processes Implemented Example Customers

http://www.rbcdexia-is.com/index.html


Telecommunications


Reverse Logistics

Number Portability

Rate Change Process

Order to Provisioning

Cell Site Construction


Manufacturing


Warranty Mgmt

Returns Process

Capacity Planning

Supply Chain Mgmt

Engineering Change

Non-Std Deal Approval

Order Mgmt & Fulfillment

New Product Introduction

http://www.diebold.com/default.htm

http://www.seagate.com/www/en-us/


Key Components of Savvion BPM Suite

Process Modeler

Process Asset Manager

BPM ServerBPM Studio

DMSBRMS

BPM Portal

BusinessExpert


Bundled Order Process


Running Simulations on Process


User Task List – Where’s my work?


Forms are dynamically generated in Portal


Achieving Operational Responsivenesswith Responsive Information Management

Driving Operational Responsiveness by delivering the fastest, most flexible data access and integration platform for unifying, delivering, and exchanging enterprise information

Enterprise information is fragmented

It is critical to maintain process performance

Responsive process requires the Right Information, in the Right Form, at the Right Time

ResponsiveInformationManagement

Enterprise DataSolutions


Enterprises Need a Responsive Information Management Solution

Real TimeConsolidated

Flexible

Business Processes

XML / Web Services

Cloud DataRDBMS

TradingPartners

ConsumerApplication Web

PortalBusinessApplications

Mainframe

ERP

BillingSystem

CRM

IndustryStandards


Information Access, Integration and Delivery


Progress Data Virtualization Server

Progress Data Exchange (DataXtend)

Progress Enterprise Data Services

Leader in data exchange since 2007

Model-based data transformation and enrichment

Industry-standard model support

Real-time data access, integration, and delivery

Virtually any data source and consuming application or service


Driving Operational Responsiveness by delivering the industry’s best business application development platforms with the fastest time-to-value

Delivering Operational Responsiveness with Responsive Business Applications

Simplify creation of dynamic applications

Provide deployment flexibility for public and private clouds

Enhance our partners’ applications with new RPM tools

ResponsiveBusinessApplications

Application DevelopmentPlatforms

Ken Wilner, Vice President of TechnologyE-mail: [email protected]: http://blogs.progress.com/openedge/Twitter: Ken Wilner and progressswProgress Communities: http://communities.progress.com

Progress Software Update

http://blogs.progress.com/openedge/

http://communities.progress.com/pcom/index.jspa

Progress Software Update Ken Wilner VP of Technology OpenEdge.

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Transcript of Progress Software Update Ken Wilner VP of Technology OpenEdge.