Program Benefits - RoadVantage · • Repairs minor dents and dings less than four inches on...

Program BenefitsA Short Description of All Program Benefits

True CoverageCoverage for exclusions that commonly create problems. Use this comparison chart to see how RoadVantage coverages stack up against other providers.

Coverage RoadVantage Your Provider:________________________________

Tire & WheelCosmetic Coverage: Alloy, Chrome/Clad Wheels

1 x or Tire & Wheel

Cosmetic Coverage: Wheel Covers (Hubcaps)

2 x or Tire & Wheel

Cosmetic Damage - Wheel Replacedif not Repairable

2 x or Tire & Wheel

Construction Zones x or Tire & Wheel

Tire Pressure Monitor Sensors x or Tire & WheelSnow Tires x or Tire & WheelCar Wash x or

Tire & WheelAftermarket Wheels Meeting

Manufacturer’s Specs with no surcharge

2 x or Dent & Ding

Hail Damage Benefit2 x or

Dent & DingHorizontal and Vertical Panels x or

Dent & DingUp to 4 inches vs. 2 inches x or

Key ReplacementPer Occurrence vs. Aggregate x or

Key ReplacementAdditional Keys Replaced x or

7-Year Terms x or All ProgramsNo Limits x or

“A truly great product is ultimately defined by the customer experience.”

1 Included in Plus programs.2 Included in Preferred programs.

PreferredPlus Bundles ComparedCoverage Options

PreferredPlus Bundles PreferredPlus PreferredPlus Care

Tire & Wheel Repair/Replacementw/TPMS

Cosmetic Wheel Repair/Replacement

Dent & Ding Repair w/Hail

Windshield Repair

24-Hour Roadside Assistance

Key Replacement

Wheel Covers

Aftermarket Wheels

Curb Damage

Interior/Exterior Repair

Chrome & Chrome Clad Wheels

Program availability varies by state. Please contact your Regional Vice President for details.

Toll Free: 855.955.ROAD (7623) • www.roadvantage.comProtection Programs

© Copyright 2016, Vantage Administration Services, LP, All Rights Reserved. The RoadVantage logo is a registered trademark of Vantage Administration Services, LP. Reproduction in any manner without written permission of Vantage Administration Services, LP is prohibited.

F & I P R O D U C T S A N D S O L U T I O N SProtection Programs

Our newest PreferredPlus Protection program takes our already best-in-class program to the next level. Not only has RoadVantage reduced exclusions and upgraded coverage, now we have enhanced our already best-in-class PreferredPlus Protection program by adding Interior/Exterior Repair.

This added coverage also makes this program an ideal solution for lease customers—it’s better than a typical lease “wear & tear” program because it provides benefits to customers during the life of their lease, rather than just at the lease end.

Another industry first from RoadVantage.

Drive Higher Profits on Retail Sales and Leases.

The addition of Interior/Exterior Repair makes for our most comprehensive bundle coverage yet.

PreferredPlus & PreferredPlus Care

PreferredPlus Protection programs offer a complete solution

for retail sales AND lease customers.

PreferredPlus CarePreferredPlus

LeasesRetail Sales

One Solution, One Form

Complete, comprehensive coverage

No surcharges, all-inclusive

Cosmetic Wheel & Appearance coverage—important to lease customers

• Tire & Wheel

• Cosmetic Wheel Alloy/Chrome/Clad/Wheel Covers (Hubcaps)

• Dent & Ding

• Windshield Repair

• Key Replacement

• Cosmetic Wheel Alloy/Chrome/Clad/Wheel Covers (Hubcaps)

• Dent & Ding

• Windshield Repair

• Interior Repair

• Key Replacement

One Solution, One Form

Complete, comprehensive coverage

No surcharges, all-inclusive

Tire & Wheel coverage in addition to the most popular protection for retail customers

Choose from 3 levels of coverage: Choose from 3 levels of coverage:

2 23 31 1

Bundles: PreferredPlus

Choose from 3 options

*This is a summary of possible benefits available. Certain restrictions and limitations may apply. Please refer to the actual warranty for specific details and limitations. Program availability varies by state. Please contact your Regional Vice President for details. †Not covered in Alabama. ‡Not available in California. RDV_0117

• Repair, or replace if necessary, any tire or wheel on the covered vehicle that is damaged by a road hazard, which includes curb damage‡

• Covers damage in construction zones, metal plates on the road, snow tires, car washes and TPMS

• Covers mounting, balancing, valve stems and taxes • A wheel will only be replaced if it cannot be properly balanced

or the tire will not seal • Covers towing and flat tire assistance reimbursement up to $100

per occurrence • Covers rental car reimbursement up to $35 per day for a

maximum of two days

• No maximum number of occurrences during the term of the agreement and no mileage limit

• Covers aftermarket wheels meeting manufacturer’s specsCosmetic Wheel Repair Benefits

• Covers cosmetic repairs to alloy, plus chrome & chrome clad wheels damaged by a road hazard, which includes curb damage‡

• No maximum number of repairs during the term of the agreement • Wheel covers are covered (hubcaps) • If cosmetic damage is not able to be repaired, the wheel will be

replacedCosmetic Wheel Repair for Chrome and Chrome Clad Wheels

Also Available:2-Option Bundle • Removes Key Replacement option—keeps 24-hr ERS

Preferred Bundle (without Plus) • Removes Cosmetic Wheel Repair for chrome and

chrome clad wheelsTire & Wheel • Replacement-only program

Without Interior/Exterior Repair • Removes Interior/Exterior repair benefits

Additional Benefits that Apply to Each Program Option

• Transferable for a $35 fee • No deductible • 7-Year Terms

3. PreferredPlus UltimateIncludes all Superior coverages, and Key Replacement Benefits

• Up to $800 per occurrence with no limit if keys are lost or damaged and will not work

• Additional personal key replacement coverage up to $100 per occurrence‡

• Vehicle and home‡ lock-out assistance up to $100 per occurrence

• Up to three home key replacements‡24-Hour Roadside Benefits

• 24 hours a day, 7 days a week, including holidays • Towing Assistance: If disabled the covered vehicle will be towed

to the selling dealer if within 25 miles of the disablement site, or if more than 25 miles to the nearest qualified service facility or to a location requested by the customer at a maximum of $100 per occurrence

• Battery Assistance: If the battery fails on the covered vehicle a jump-start will be provided up to $100 per occurrence

• Flat Tire Assistance: Service consists of removal of flat tire and replacement with the covered vehicle’s spare tire up to $100 per occurrence

• Fuel, Oil, Fluid and Water Delivery Service: An emergency supply of fuel, oil, fluid and water will be delivered to a covered vehicle in immediate need. The customer must pay the service provider at the disablement site for the actual cost of the fuel or fluids

• Lock-out Assistance: If the keys are locked inside the covered vehicle, assistance to gain entry will be provided up to $100 per occurrence

• Repairs minor dents and dings less than four inches on painted sheet metal body panels

• Paintless Dent Repair (PDR) process gently pushes dented metal back to its original form and will not harm the factory finish

• No maximum number of repairs during the term of the agreement • Hail damage† deductible is covered up to $1000 when using

Paintless Dent RepairWindshield Repair Benefits

• Permanent process to repair minor cracks, stars and chips on the front windshield less than six inches that are caused by a road hazard

• Bonds glass together, restores strength to windshield and prevents damage from spreading

• No maximum number of repairs during the term of the agreementInterior/Exterior Repair Benefits

• Exterior protection against acid rain, fading, chalking, road salt, tree sap, bird droppings, loss of gloss, and more

• Interior protection for damage to vinyl, leather, carpet, fabric, and upholstery

• If professional reconditioning does not repair the damage, interior surfaces will be replaced and exterior surfaces will be repainted

1. PreferredPlus Tire & WheelTire & Wheel Benefits w/Curb

2. PreferredPlus SuperiorIncludes all Tire & Wheel coverages, and Dent & Ding Repair Benefits

Choose from 2 Vantage program options with these coverages offered:

Bundles: PreferredPlus Care

Choose from 3 options

*This is a summary of possible benefits available. Certain restrictions and limitations may apply. Please refer to the actual warranty for specific details and limitations. Program availability varies by state. Please contact your Regional Vice President for details. †Not covered in Alabama. ‡Not available in California. RDV_0117

1. PreferredPlus Care Cosmetic Wheel

Cosmetic Wheel Repair Benefits • Covers cosmetic repairs to alloy, plus chrome & chrome

clad wheels damaged by a road hazard, which includes curb damage‡

• No maximum number of repairs during the term of the agreement

• Wheel covers are covered (hubcaps) • If cosmetic damage is not able to be repaired, the wheel

will be replaced

Cosmetic Wheel Repair for Chrome and Chrome Clad Wheels

2. PreferredPlus Care SuperiorIncludes all Cosmetic Wheel coverages, and Dent & Ding Repair Benefits




• Hail damage† deductible is covered up to $1000 when using Paintless Dent Repair

Windshield Repair Benefits • Permanent process to repair minor cracks, stars and

chips on the front windshield less than six inches that are caused by a road hazard



Interior/Exterior Repair Benefits • Exterior protection against acid rain, fading, chalking, road

salt, tree sap, bird droppings, loss of gloss, and more • Interior protection for damage to vinyl, leather, carpet,

fabric, and upholstery • If professional reconditioning does not repair the

damage, interior surfaces will be replaced and exterior surfaces will be repainted

3. PreferredPlus Care UltimateIncludes all Superior coverages, and Key Replacement Benefits

• Up to $800 per occurrence with no limit if keys are lost or damaged and will not work

• Additional personal key replacement coverage up to $100 per occurrence‡

• Vehicle and home‡ lock-out assistance up to $100 per occurrence

• Up to three home key replacements‡

24-Hour Roadside Benefits • 24 hours a day, 7 days a week, including holidays • Towing Assistance: If disabled the covered vehicle will

be towed to the selling dealer if within 25 miles of the disablement site, or if more than 25 miles to the nearest qualified service facility or to a location requested by the customer at a maximum of $100 per occurrence

• Battery Assistance: If the battery fails on the covered vehicle a jump-start will be provided up to $100 per occurrence

• Flat Tire Assistance: Service consists of removal of flat tire and replacement with the covered vehicle’s spare tire up to $100 per occurrence

• Fuel, Oil, Fluid and Water Delivery Service: An emergency supply of fuel, oil, fluid and water will be delivered to a covered vehicle in immediate need. The customer must pay the service provider at the disablement site for the actual cost of the fuel or fluids

• Lock-out Assistance: If the keys are locked inside the covered vehicle, assistance to gain entry will be provided up to $100 per occurrence

Also Available:2-Option Care Bundle • Removes Key Replacement option—keeps 24-hr ERS

Preferred Care Bundle (without Plus) • Removes Cosmetic Wheel Repair for chrome and

chrome clad wheels

Bundles without Exterior • No exterior repair—interior repair only • No replacement of interior surfaces—repair only

Bundles with Repair/Replace• If windshield is not repairable, it will be replaced.

Additional Benefits that Apply to Each Program Option

• Transferable for a $35 fee • No deductible • 7-Year Terms

Preferred Care vs Preferred• Removes Tire & Wheel, keeps Cosmetic Wheel Repair• More cost-effective bundle• Ideal for lease customers

*This is a summary of possible benefits available. Certain restrictions and limitations may apply. Please refer to the actual warranty for specific details and limitations. Program availability varies by state. Please contact your Regional Vice President for details. ‡Not available in California. RDV_0117

PreferredPlus Tire & Wheel Tire & Wheel Benefits w/Curb

• Repair, or replace if necessary, any tire or wheel on the covered vehicle that is damaged by a road hazard, which includes curb damage‡

• Covers damage in construction zones, metal plates on the road, snow tires, car washes and TPMS

• Covers mounting, balancing, valve stems and taxes

• A wheel will only be replaced if it cannot be properly balanced or the tire will not seal

• Covers towing and flat tire assistance reimbursement up to $100 per occurrence

• Covers rental car reimbursement up to $35 per day for a maximum of two days

• No maximum number of occurrences during the term of the agreement and no mileage limit

Cosmetic Wheel Repair Benefits • Covers cosmetic repairs to alloy, plus chrome & chrome




will be replaced


Additional Benefits • Transferable for a $35 fee • No deductible • 7-Year Terms

Also Available:Preferred Tire & Wheel Program • Removes Cosmetic Wheel Repair for chrome and

chrome clad wheels

Tire & Wheel • Replacement-only program

PreferredPlus Cosmetic Wheel Repair

Benefits • Covers cosmetic repairs to alloy, plus chrome & chrome




will be replaced


Additional Benefits • Transferable for a $35 fee • No deductible • 7-Year Terms

Also Available:Preferred Cosmetic Wheel Repair Program • Removes coverage for chrome and chrome clad wheels

Products: Tire & Wheel Programs

*This is a summary of possible benefits available. Certain restrictions and limitations may apply. Please refer to the actual warranty for specific details and limitations. Program availability varies by state. Please contact your Regional Vice President for details. RDV_0117

$2500 Theft ProtectionBenefits

• Applies RoadVantage Vehicle Anti-Theft System • $2500 Benefit plus $500 toward the insurance

deductible if the covered vehicle is stolen and non-recoverable

Additional Benefits • $1000 Travel Allowance: Expenses for meals and

lodging are reimbursed for a maximum of six days at $167 per day if the covered vehicle is stolen when the customer is traveling more than 200 miles from their residence

• $1000 Airfare Allowance: Expenses for airfare to return home are reimbursed for a maximum of $1000 if the covered vehicle is stolen when the customer is traveling more than 200 miles from their residence

• $500 Rental Car Allowance: Rental car expenses incurred in excess of what is not covered by insurance are reimbursed up to $35 per day for a maximum of $500

• Transferable for a $35 fee

$5000 Theft ProtectionBenefits

• Applies RoadVantage Vehicle Anti-Theft System • $5000 Benefit plus $1000 toward the insurance deductible

if the covered vehicle is stolen and non-recoverable


lodging are reimbursed for a maximum of six days at $167 per day if the covered vehicle is stolen when the customer is traveling more than 200 miles from home




$3000/$2000 Theft ProtectionBenefits

• Applies RoadVantage Vehicle Anti-Theft System

• $3000 Benefits plus $1000 toward the insurance deductible if the covered vehicle is stolen and non-recoverable

• $2000 Replacement Allowance toward the purchase of a replacement vehicle if the covered vehicle is stolen and non-recoverable


lodging are reimbursed for a maximum of six days at $167 per day if the covered vehicle is stolen when the customer is traveling more than 200 miles from home




GPS Theft ProtectionAvailable with $5000 and $3000/$2000 Theft Protection Plans

Dealer Benefits • Dynamic inventory and reporting, with instant vehicle

locating • Geofences for multi-lot management and security • Easy to install, no cut or spliced wires • Access via mobile devices—both Apple and Android

smartphones • Dealer & Customer Support call center available 24/7 • Consumer login on dealer website can help drive retention

Customer Benefits • 1, 3 to 5-Year Upsells: GPS is available in $5000 and

$3000/$2000 Theft Protection Plans, and includes all benefits in these programs, in addition to the following customer benefits:- Stolen Vehicle Recovery- Low battery, speed and boundary alerts- Locate from any Apple or Android smartphone 24/7- Emergency assistance: GPS rep will assist customer

in contacting police, and assist police in locating vehicle

- Transferable between vehicles for no additional subscription fees

- Dealer & Customer Support call center available 24/7

Products: Theft Protection


Dent & Ding RepairBenefits





• No deductible

Windshield RepairBenefits

• Permanent process to repair minor cracks, stars and chips on the front windshield less than six inches that are caused by a road hazard


• A trained technician will repair the damaged windshield, to avoid the cost of replacement



• No deductible

Windshield RepellencyBenefits

• Improves clarity & visibility and reduces night glare

• Extends reaction time

• Allows insects, ice and snow to be removed more easily

• Deflects small road debris

• Reduces pitting and scratching

Also Available:Windshield Repair and Replacement Program • If windshield is not repairable, it will be replaced

Key ReplacementBenefits

• Up to $450 per occurrence for the Premium Program and up to $800 per occurrence for the Superior Program with no limit if keys are lost or damaged and will not work

• Additional personal key replacement coverage up to $100 per occurrence

• 24-hour vehicle and home lock-out assistance up to $100 per occurrence

• Up to three home key replacements

• 24-hour roadside assistance if keys are lost or damaged and will not work-Towing service available up to $100 per occurrence

• Services available 24 hours a day, 7 days a week, including holidays

• No deductible

GAPBenefits

• Certain amounts owed on the covered vehicle will be canceled if it is totaled or stolen

• Waived amounts owed up to $50,000

• Available up to 150% of the MSRP for new vehicles and 150% of an established retail guide for pre-owned vehicles

• Available with a financing term up to 84 months and a financed amount of up to $100,000

• The customer will be responsible for paying all primary insurance deductibles over $1000

Products: Standalone

8834 N. Capital of Texas Hwy., Suite 250 Toll Free: 855.955.ROAD (7623)Austin, Texas 78759 www.roadvantage.com


Environmental SuperiorBenefits

• Applies RoadVantage Treatment System

• Exterior paint protection against:

- Fading

- Chalking

- Loss of gloss

- Acid rain

- Tree sap

- Bird droppings

- Industrial fallout

- All insects (provided they are removed within 2 days)

- Hard water etching

- Road salt

- De-icing agents

- Accidental paint overspray

- Sand abrasions

• Exterior protection also includes:

- Sideview mirrors

- Headlight lenses

- Chrome water spotting

- Brake dust staining on aluminum alloy wheels

• Interior carpet, fabric, vinyl and leather protection against:

- Permanent damage from fading

- Chewing gum, food and drink stains

- Lipstick and makeup stains

- Crayon stains

- Pet stains

- Blood stains

- Urine stains

- Vomit stains

- Oil-based stains

• Interior protection also includes:

- Damage to plastic, vinyl or leather surfaces from ultraviolet rays causing fading, discoloring and cracking

- Damage from punctures, rips and tears

- Covers saddle leather

• Covers rental car reimbursement up to $50 per day for a maximum of $250

• No maximum number of cleanings and repairs during the term of the agreement


Products: Environmental

© Copyright 2017, Vantage Administration Services, LP, All Rights Reserved. The RoadVantage logo is a registered trademark of Vantage Administration Services, LP. Reproduction in any manner without written permission of Vantage Administration Services, LP is prohibited. RDV_0117

Program Benefits - RoadVantage · • Repairs minor dents and dings less than four inches on...

Documents

Transcript of Program Benefits - RoadVantage · • Repairs minor dents and dings less than four inches on...