Professional Services InDurham Directory

A Durham BID Publication

Website: www.durhambid.co.uk1 © Durham BID Published May 2014. All information correct at time of going to print. Whilst every care has been taken to

ensure the information in this guide is correct, the publisher is not liable for any errors which may occur.

health Services: p23 - P26

City Map: p17 - P18

home or exterior services: p3 - P4

Website: www.durhambid.co.uk 2

Contents

travel services: p9 - P12Banks & financial Services: p13 - p16

Banks & financial Services continued: p19 - p23

Educational: p3

Call Centre and office services: p27

Estate agents: p5 - P9

Solicitors: p26

Miscellaneous: p28 - P30

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IntroductionWelcome to the directory of businesses offering professional and other services in the City.

This handy guide has been divided into easy-to-follow sections and a map has been included for your reference.

*

Featured business (Ben Charles): P7 - P8

Best Bar None: P31 - P32

3

educationalYellow Wellies Day Nursery

Avenue House, North Road,DH1 4HD

t: 0191 384 1444w: yellowwellies.co.uk

We provide our children with well-planned indoor and adventurous outdoor spaces to give all children every opportunity to play and learn. The children make new friends and with the support of caring loving adults learn through play - together.

Website: www.durhambid.co.uk

TGP Landscape Architects (North) Ltd

Suite 1, Riverside Business Centre, Frankland Lane, DH1 5TA

t: 0191 383 9955w: tgp.uk.com

TGP Landscape Architects were established in 1994 with the aim of providing an original and imaginative design consultancy, offering clients a high quality professional and personal service in all aspects of landscape design, management and implementation.

home & Exterior services

4Website: www.durhambid.co.uk

Bill Free Homes

85, New Elvet,DH1 3AQ

t: 033033 00999w: billfreehomes.com

We are called Bill Free Homes because our rents include all of your bills - utilities, water rates, TV license, broadband, personal insurance and 24 hour emergency call out cover. We have a variety of accommodation ranging from studio flats to 12 bedroom houses available for undergraduates and postgraduates in all areas of Durham City.

Howarth Litchfield Partnership

4, Old Elvet,DH1 3HL

t: 0191 384 9470w: howarthlitchfield.co.uk

Howarth Litchfield is one of the largest architectural and interior design practices firm in the region with unparalleled reputation for professionalism, embedding cost effectiveness, whole life costing, sustainability and functionality into our flexible designs.

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Estate Agents

Website: www.durhambid.co.uk5

Robinsons Estate Agents

1, Old Elvet, DH1 3HL

t: 0191 386 2777 w: robinsonsestateagents.co.uk

Finding the right North East estate agents to help you manage your home exchange can be very challenging for buyers and sellers, which is why we make the decision easy with our comprehensive service that covers all aspects of property management.

Reeds Rains

83, New Elvet, DH1 3AQ

t: 0191 384 1222w: reedsrains.co.uk

Reeds Rains estate agents was established in 1868, and has a large network of offices across England, North Wales and Northern Ireland.

Staff in your local Reeds Rains estate agents will provide you with expert local knowledge, whether you are buying, selling, renting or letting.


Bridgfords Lettings

15, Elvet Bridge,DH1 3AA

t: 0191 374 1234w: bridgfords.co.uk

Having been successfully selling and renting properties for more than 180 years, Bridgfords have become the brand of choice for selling and letting property in the North. Our reputation has been built on expert local knowledge, excellent customer care, and a passion for innovation.

Rise Estate Agents

3, New Elvet,DH1 3AQ

t: 0191 386 5349w: riseestateagents.com

Rise sales & lettings is one of the leading estate agents in Durham, Chester-le-Street and the surrounding areas. We specialise in sales, lettings and property management and have built a reputation for being quick, honest and professional.

Website: www.durhambid.co.ukContact Durham BID: 0191 384 1212 7


J W Wood Ltd

7, Old Elvet,DH1 3HL

t: 0191 386 9921w: jww.co.uk

Whether you are searching for a home, selling your current home; looking to rent a property, wanting to let your property; buying or selling land or commercial premises, or looking for a commercial lease; in need of a professional survey or valuation or seeking advice on your mortgage.

Travel ServicesHays Travel

Unit 5, 1-4, North Road,DH1 4SH

t: 0191 384 7960w: haystravel.co.uk

Our independence from tour operators means you can trust us to offer the most extensive range of travel opportunities; from short breaks and flight seats to packages, cruises and tailor-made getaways.


STA Travel

93, Elvet Bridge, DH1 3AG

t: 0191 384 9645w: statravel.co.uk

STA Travel is a global travel specialist with 30 years’ experience advising young people on holidays and adventures abroad. We offer a unique range of flights, accommodation, tours and expeditions in 60 countries and send over 2 million passengers away each year.

Flight Centre

26, Prince Bishops Shopping Centre, DH1 3UJ

t: 0191 386 3004w: flightcentre.co.uk

Each Flight Centre store has a small team of dedicated travel experts who will offer you the best advice and most competitive travel deals around with the convenience of speaking to someone face to face. We will find out from you where you want to go and your budget, and will offer you a personalised service that will save you both time and money.


Thomson

16, Market Place, DH1 3NEt: 0191 386 2335

72, North Road,DH1 4SQt: 0191 384 0888 w: thomson.co.uk

Being responsible for your holiday is what we do. We work hard to make sure it’s everything you want it to be and we know that even the smallest details can make the biggest differences.

Thomas Cook

24/25, Market Place,DH1 3ULt: 0871 664 7179

34, Prince Bishops Shopping Centre, DH1 3ULt: 0844 335 7243 w: thomascook.com

We offer a range of holiday choices, from package holidays to beach holidays. We have a selection of all inclusive holidays, an impressive range of family holidays and hundreds of last minute holidays to choose from.


Gazelle Travel

91, Claypath,DH1 1RG

t: 0191 384 7457w: gazelletravel.co.uk

Gazelle Travel started business in 1976 and now, thirty five years on, it is one of the UK’s leading flight only suppliers.

The company has a twofold objective, firstly, to constantly develop its products and markets and secondly, to offer an even better service.

Dawson & Sanderson

26, Market Place,DH1 3NJ

t: 0191 375 0700w: holidayco.co.uk

Established in 1962 we have served over 8 million happy customers from one of our 22 branches, over the phone or online. We literally have thousands of discount holidays jam packed into our website to ensure finding and booking your next holiday is both simple and safe!


Banks & financial Services

13

Handelsbanken

43, Old Elvet, DH1 3HN

t: 0191 384 4200w: handelsbanken.co.uk

We specialise in providing personalised and bespoke banking services to both corporate and individual customers. As a Handelsbanken customer you only ever deal with people you know by name and the decisions about your banking are made by your local branch.

Co-operative Bank Plc

29, Prince Bishops Shopping Centre, DH1 3PL

t: 0191 386 6676w: co-operativebank.co.uk

The Co-operative Bank provides high street and internet banking, current accounts, mortgages, savings accounts, credit cards and loans.

We pride ourselves on our customer service and customer satisfaction levels, and we’re always looking to put our customers at the heart of what we do.


Northumbria Financial Management Ltd

Suite 3, Riverside Business Centre,Frankland Lane, DH1 5TA

t: 0191 374 9000w: northumbriafm.co.uk

Northumbria Financial Management is a well-established firm based in the heart of Durham City. We pride ourselves in offering personal, tailored, face to face financial advice. We believe that sound financial advice is fundamental when building a more certain future for our clients.

Barclays Bank Plc

6-7, Market Place,DH1 3NB

t: 0845 755 5555w: barclays.co.uk

Barclays is a major global financial services provider engaged in personal banking, credit cards, corporate and investment banking and wealth and investment management with an extensive international presence in Europe, the Americas, Africa and Asia.


Lloyds Bank Plc

19/20, Market Place, DH1 3NJ

t: 0845 300 0000w: lloydstsb.com

We are a financial services group focused on retail and commercial customers - with millions of customers in the UK, and a presence in nearly every community.

It is our role to help businesses and individuals, while making a positive contribution to the communities in which we operate.

Ribchesters Chartered Accountants

First To Third Floors, 67, Saddler Street, DH1 3NP

t: 0191 384 8581w: ribchesters.co.uk

We are a modern, progressive, yet long established practice, whose origins can be traced back to the late 19th Century. Our head office is based in Durham City and we have a further office in Newcastle-upon-Tyne.


Virgin Money

76, Saddler Street, DH1 3NP,

t: 0191 386 8848w: bank.virginmoney.com

Like all Virgin companies, Virgin Money was launched to give customers a better deal. We aim to offer you a wide range of great value financial products that are easy to understand and sort out.

In today’s busy world our customers tell us it’s why they choose to deal with Virgin rather than anyone else.

Leathers LLP Chartered Accountants

26a, Old Elvet,DH1 3HN

t: 0191 224 6760 w: leathersllp.co.uk

Leathers LLP incorporating 3S Accountancy Services. We believe in strong, committed client relationships. We support individuals and businesses in the UK and beyond, on taxation, reporting and other financial maters.

17 Website: www.durhambid.co.uk

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CITY MAP

Map Courtesy of Visit County Durham

18Website: www.durhambid.co.uk

1. Yellow Wellies Day Nursery2. TGP Landscape Architects (North) Ltd3. Howarth Litchfield Partnership4. Bill Free Homes5. Robinsons Estate Agents6. Reeds Rains7. Bridgfords Lettings8. Rise Estate Agents9. Ben Charles Ltd10. J W Wood Ltd11. Hays Travel12. STA Travel13. Flight Centre14. Thomson (14A - Market Place, 14B - North Road)15. Thomas Cook (15A - Market Place, 15B - Prince Bishops)16. Gazelle Travel17. Dawson & Sanderson18. Svenska Handelsbanken19. Co-Operative Bank Plc20. Northumbria Financial Management Ltd21. Barclays Bank Plc22. Lloyds Bank Plc23. Ribchesters Chartered Accountants24. Virgin Money25. Leathers LLP Chartered Accountants26. Leeds Building Society27. The Royal Bank of Scotland28. Halifax29. HSBC 30. Nationwide Building Society31. Santander32. Newcastle Building Society33. NatWest34. J N Straughan & Co35. Specsavers36. Walkers Opticians37. Elvet Dental Practice38. Boots Opticians (35A - The Gates, 35B - Silver Street)39. CPC Worldwide Ltd40. Dot Com Systems41. Voicentric Ltd42. Trustees of the Association of Educational Psychologists43. Town Hall44. Freemans Quay Leisure Centre45. Paddy’s Taxis Ltd46. Cartridges Inc47. Durham City Studios48. Best Bar None49. Durham BID


Banks & financial Services continued

19

Leeds Building Society

9, North Road,DH1 4SH

t: 0191 384 0561w: leedsbuildingsociety.co.uk

Leeds Building Society continues to do what it was set up to do in 1875 - to help people save money and to buy their own home. And this is still our core purpose, operating as a mutual, but developing and innovating our product range and service offer to help our members get on with their lives.

The Royal Bank of Scotland

30/31, Prince Bishops Shopping Centre, DH1 3UL,

t: 0191 375 0786w: rbs.co.uk

RBS personal banking, online banking, mortgages, bank accounts, credit cards, savings, loans and more.

We are a UK-centred bank, headquartered in Edinburgh, Scotland. We support customers to manage their finances and do business.


Halifax

Unit 1, North Road, DH1 4UQ

t: 0191 333 1433w: halifax.co.uk

The people who give you extra.

Apply today for bank accounts, savings accounts, ISAs, loans, mortgages, credit cards and more.

HSBC

1, Saddler Street,DH1 3NR

t: 08457 404404w: hsbc.co.uk

We are one of the world’s largest banking and financial services organisations. We look after the needs of over 60 million customers, across 80 countries and territories, every major economy in Europe, Asia-Pacific, the Americas, the Middle East and Africa.


Nationwide Building Society

9, Market Place, DH1 3PN

t: 0845 266 0814w: nationwide.co.uk

Whether you bank with us, save with us or buy a home with us, we always have our members’ best interests at heart and provide the great customer service you expect. Run for the benefit of our members, we really are on your side.

Santander

86-87, North Road,DH1 4SP

t: 0845 972 4724w: santander.co.uk

Our success is built on a focus on retail and commercial banking. We have consistently delivered strong financial results with profits and revenues that are balanced by strict cost-management and responsible lending. This has enabled us to be one of the most efficient financial service providers in the UK.


Newcastle Building Society

25, Elvet Bridge, DH1 3AA

t: 0191 384 3182w: newcastle.co.uk

A North East Building Society offering a range of mortgages, investments and other financial services including internet banking.

NatWest

12, Market Place,DH1 3NE

t: 0845 600 2803w: natwest.com

NatWest personal banking, online banking, mortgages, bank accounts, credit cards, savings, loans and more.

Helpful Banking from NatWest.


Health ServicesSpecsavers

Unit 2, North Road,DH1 4SH

t: 0191 383 9495w: specsavers.com

You can be sure to find the glasses that are just right for you - our online catalogue of over 1500 glasses is the widest selection in the UK. We’re always sourcing the latest materials and following fashions from around the world to bring you an unequalled choice.

J N Straughan & Co

Fram Well House, Diamond Terrace, DH1 5TX

t: 0191 384 7783w: jnstraughan.co.uk

J. N Straughan & Co Chartered Accountants has been established in Durham for over 40 years.

During that time we have developed a reputation for our expertise in delivering a range of Business Services both to Individuals and Owner-managed entities.


Elvet Dental Practice

18, Old Elvet, DH1 3HL

t: 0191 384 8231

For almost 100 years Elvet Dental Practice has served the community of Durham by offering dental care.

Situated on Old Elvet, Elvet Dental Practice provides NHS dental treatment and cosmetic private treatments such as tooth whitening.


Boots Opticians

3, The Gates Shopping Centre, DH1 4SL t: 0191 386 7833

24, Silver Street, DH1 3RDt: 0191 386 0017 w: boots.com

Whether you need an eye test or want to pick up some new glasses or contact lenses, Boots Opticians is the place to go. With more than 600 branches across the UK, you’re sure to find one close to you.

SolicitorsCPC Worldwide Ltd

3rd Floor, 7, Old Elvet, DH1 3HL

t: 0191 386 2487w: propertyproblemsabroad.co.uk

We are a hard working team of people based in Durham, who work closely with our associated offices around the world.

Our speciality here is that we can help with nearly any property problem abroad.


Call Centre and office service

Dot Com Systems

50, North Road, DH1 4SF

t: 0191 375 7520w: dotcomsystems.co.uk

Our product range is wide and varied, from leads to laptops, computers to CDs, routers to repairs, mice to monitors, paper to printers!

The systems we supply are built from branded components at an affordable level.

Voicentric Ltd

Third Floor, Bridge House, North Road, DH1 4PW

t: 0191 374 6581w: voicentric.co.uk

Voicentric is a specialist in Personal Direct Communication and gives a global reach to clients in the Life and Material Sciences to develop and manage a sales pipeline, and in the process obtain market intelligence, acquire new contacts, and generate detailed reports.


Miscellaneous

Trustees of the Association of Educational Psychologists

Suite 4, Riverside Business Centre, Frankland Lane, DH1 5TA

t: 0191 384 9512w: aep.org.uk

The Association of Educational Psychologists is the trade union and professional association for Educational Psychologists in the United Kingdom. It is the only trade union and professional association in the UK organised exclusively for and by Educational Psychologists.

Town Hall

Market Place, DH1 3NJ

t: 0300 026 7201w: durhamtownhall.gov.uk

Grade 2 listed building. Behind its glass fronted reception, lie a variety of period rooms available for function hire. As part of Durham County Council’s portfolio of civic buildings this is a hidden gem nestled in the heart of Durham City.


Freeman’s Quay Leisure Centre

Freemans Place,DH1 1SQ

t: 03000 268 488w: durham.gov.uk

Freeman’s Quay Leisure Centre in Durham City provides facilities and events to help keep you fit and active. We regularly host swimming galas for the swimming club and the local schools.

Paddy’s Taxis Ltd

Slaters Yard, Frankland Lane, DH1 5TA

t: 0191 386 6662

Paddy’s Taxis is located in Durham, Paddy’s Taxis offer you local taxi hire, taxi services and also offer airport taxi services and private taxi hire in Durham.

PADDY’S TAXIS


Cartridges Inc

6, New Elvet, DH1 3AQ

t: 0191 383 9494w: cartridgesinc.co.uk

Based in the North East of England, Cartridges Inc. started out as a small business specialising in refilling printer ink cartridges, as well as supplying branded and compatible ink cartridges. Over 10 years later we now have 4 shops throughout the North East.

Durham City Studios

89-90, Claypath, DH1 1RG

t: 0191 386 4486w: durhamcitystudios.com

Professional photographers and framers, weddings portraits, events, PR and commercial.

Framing service, canvas prints, acrylic prints and passport photos whilst you wait. At Durham City Studios we are equipped to offer a bespoke framing service from our shop in Durham.

Contact Durham BID: 0191 384 1212 33

Contact Durham BID: 0191 384 1212 34© Durham BID Published May 2014. All information correct at time of going to print. Whilst every care has been taken to

ensure the information in this guide is correct, the publisher is not liable for any errors which may occur.

www.durhambid.co.uk

Professional Services InDurham Directory

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