Professional services copy for slideshare

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Hello Salesforce for Professional Services 26 th September 2013 @tquiladotcom

description

Salesforce for Professional Services, with Tquila and Kimble   The most successful Professional Services firms are those that can grow their organisation efficiently. In order to be achieve maximum efficiency they must adopt best practice processes in sales, delivery and operations and utilise tools that have been designed to support these processes and provide accurate information. Traditional tools have been designed to inform a business how it’s performed historically, however for a growing business it’s more important to forecast the future. This presentation will highlight: The challenges facing Professional Services firms How the solution available from Kimble on the Salesforce platform provides the real time information services businesses need Show how Kimble customers are growing on average 25% faster than the industry norm and achieving net margin improvements of over 3%.

Transcript of Professional services copy for slideshare

Page 1: Professional services copy for slideshare

Hello

Salesforce for Professional Services26th September 2013@tquiladotcom

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Introduction to Tquila

About Salesforce

How to run your professional services business with Salesforce & Kimble - Introduction - User cases - Demonstration

Agenda

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DEVELOPERCERTIFIED

SALES CLOUDCERTIFIED182 SALESFORCE

CERTIFICATIONS

at a glanceTquila by the numbers

14NATIVELANGUAGES

2422 SERVICE CLOUDCERTIFIED 67

+311%REVENUE GROWTH2011/2012

167EMPLOYEESGLOBALLY

4KEY GEOGRAPHIES: UK,GERMANY, INDIA & JAPAN

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why we’re different

OUR COMPANY

15%OF ALL UK CERTIFICATIONSARE IN TQUILA

1 of 3MVPs IN THE UK

2 of 8CERTIFIED TAs IN EMEA

230+MAN-YEARS OF SALESFORCE EXPERIENCE

ONLY SALESFORCE PRODUCT DEVELOPMENT PARTNER IN EMEA

TQUILA LABSWE’VE DEVELOPED LOW-RISK, LOW-COST ACCELERATORS

UXONLY PURE-PLAY SALESFORCE COMPANY WITH A DEDICATED USER EXPERIENCE TEAM

TECHNICAL LEADERSHIP

SALESFORCE PLATINUM PARTNER SINCE THE PROGRAMME LAUNCHED

HEROKU PLATINUM PARTNER

10%SALESFORCE OWNED

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Many customers

fail to drive all the

value available from Salesforce

how we helpCompanies leverage value Integration with complex back-end systems

Help create better insight

Help you make better decisions

Challenge your processes

Rapid delivery decreases time to value

Design experiences that users love

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SO WHAT DO WE ACTUALLY DO?

©Tquila | One Stop Data| August 2013

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©Tquila | Client Name | Date

create value with Salesforce

WHAT WE DO

STRATEGY & INNOVATION

TECHNOLOGY & INTEGRATION

SUPPORT & MAINTENANCE

WHAT THAT MEANS TO YOU

A competitive advantage for your business

Getting maximum ROI from your Salesforce investment

Encouraging innovation within your business practice

Enterprise design and implementation of all Salesforce products

Integrating Salesforce into your backend systems

Designing simple interfaces that hide complexity from your users

Helping you run & maintain SF in a cost effective way (saving you money)

Skilling your organisation (so you don’t have to)

Owning problems you don’t want to own

OUR PROJECTS

360

TQUILA DELIVERS SOLUTIONS ON ALL SALESFORCE PLATFORMS

74 13Custom

Development

73Enterprise Integration

22Governance

11

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WHAT WE DO

STRATEGY & INNOVATION

TECHNOLOGY & INTEGRATION

SUPPORT & MAINTENANCE

HOW WE DO IT

• Value Mapping

• Enterprise Architecture

• User Adoption Strategy

• Process Improvement

• C-MDM Strategy

• Customisation

• Sales Cloud

• Service Cloud

• Marketing Cloud

• Systems Integration

• Force.com Development

• Mobile Apps

• Health-checks

• Small Works

• Maintenance

• Project Team Support

• On-site Support

74 13Custom

Development

73Enterprise Integration

22

Governance

11

create value with Salesforce

OUR PROJECTS

360

TQUILA DELIVERS SOLUTIONS ON ALL SALESFORCE PLATFORMS

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©Tquila | One Stop Data| August 2013

low risk & customisable

Fills most common gaps in functional needs

Lower project costs

Faster delivery

Lower risk

Tquila’s Accelerators

Tquila AnywhereTquila Loco

Tquila Dashboards Tquila Form StormMulti Org Merge Tquila Calendar

Tquila Search

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how we workTquila’s flexible 4D delivery methodology

©Tquila | One Stop Data| August 2013

Prioritised delivery phases based on value created

Agile / Waterfall or Hybrid

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WE HELP YOU KEEP THEMYOU MAKE THE PROMISES

©Tquila | One Stop Data| August 2013

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and more…

You’d be in good company

©Tquila | One Stop Data| August 2013

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Thank You

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Connect with your customers In a whole new Way

Become a Customer Company

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Safe HarborSafe harbor statement under the Private Securities Litigation Reform Act of 1995:

This presentation may contain forward-looking statements that involve risks, uncertainties, and assumptions. If any such uncertainties materialize or if any of the assumptions proves incorrect, the results of salesforce.com, inc. could differ materially from the results expressed or implied by the forward-looking statements we make. All statements other than statements of historical fact could be deemed forward-looking, including any projections of subscriber growth, earnings, revenues, or other financial items and any statements regarding strategies or plans of management for future operations, statements of belief, any statements concerning new, planned, or upgraded services or technology developments and customer contracts or use of our services.

The risks and uncertainties referred to above include – but are not limited to – risks associated with developing and delivering new functionality for our service, our new business model, our past operating losses, possible fluctuations in our operating results and rate of growth, interruptions or delays in our Web hosting, breach of our security measures, risks associated with possible mergers and acquisitions, the immature market in which we operate, our relatively limited operating history, our ability to expand, retain, and motivate our employees and manage our growth, new releases of our service and successful customer deployment, our limited history reselling non-salesforce.com products, and utilization and selling to larger enterprise customers. Further information on potential factors that could affect the financial results of salesforce.com, inc. is included in our annual report on Form 10-K for the most recent fiscal quarter. This document and others are available on the SEC Filings section of the Investor Information section of our Web site.

Any unreleased services or features referenced in this or other press releases or public statements are not currently available and may not be delivered on time or at all. Customers who purchase our services should make the purchase decisions based upon features that are currently available. Salesforce.com, inc. assumes no obligation and does not intend to update these forward-looking statements.

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Small businesses are driving the economy

13+Million People in the UK

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69%of customers have taken their business elsewhere over the past year due to a poor customer experience

Source: Accenture, “Defining Customer Experiences that Enable High Performance”

And delivering great experiences is paramount

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But small businesses already have their hands full

Drivinggrowth

Managing Scale

Keeping Up Daily Operations

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How can small businesses deliver engaging customer experiences AND grow your business?

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Become a Customer Company: Connect with Customers and Grow Your Business With Salesforce

ConnectedProductsConnectedProducts

ConnectedCustomersConnectedCustomers

ConnectedPartners

ConnectedPartners

Connected

Employees

Connected

Employees

Mobile

SocialCommunity

Cloud

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Our Mission:Cloud Computing Driver, Catalyst and Evangelist

MainframeEnterprise

Cloud Computing

Client/Server

Today1960s 1980s

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Our Cloud Technology Is Unlocking Amazing Value

No HardwareNo Software

EasyFast

Auto UpgradesScalab

le

Open

Any DeviceData Portability

Flexible

App MarketplaceE

xtensible

Trusted

TransparencyReal-time

Status

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#1 in Cloud Computing and Customer Relationship Management

#2 Highest Performing

#1 Sales, Service,

Marketing Product

#1 Cloud Computing

Market Share

#1 Innovation

2011, 2012

#1 World’s #1

CRM System

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Expanding Our Presence in Europe

Salesforce European Data Centre

Signed Agreement with NTT

Support for Our Fastest Growing Region

Opening in early 2014

Located in United Kingdom

ADD INNOVATIO

N CHALLENG

E!

5M€ Challenge for European Start-ups

www.salesforce.com/uk/Challenge

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Mainframe

Computing

MiniComput

ing

A Technology Revolution

Client Server

Computing

CloudComputin

g

SocialNetworking

Mobile Computin

g

1960s 1970s 1980s 1990s 2000s 2010s

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Social Mobile Community

Apps Cloud Trust

Customer RevolutionCustomer Revolution

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Reach customers and connect employees anywhere

Listen & respond to every conversation on any network

4.5 Billion Aggregate Social Users

1.7 Billion Touch Devices Shipped in 2012

Social & Mobile Revolution

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Empower customers, employees,

partners

Empower users to take action on their

own terms

Build Customer Loyalty

Create public and private experiences

Apps & Community Revolution

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Salesforce.com: #1 Enterprise Cloud Vendor

$111 Billion Industry in 2012

Trusted by businesses of all sizes

Earn the TRUST of customers, employees and partners

Cloud & Trust Revolution

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Social Mobile Community

Apps Cloud Trust

Customer RevolutionCustomer Revolution

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Small business are disconnected from those who matter most

Your Customers, Employees and Partners are already Connected...

But Is your Company Connected?

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Become a Customer Company: Connect with Customers and Grow Your Business With Salesforce

ConnectedProductsConnectedProducts

ConnectedCustomersConnectedCustomers

ConnectedPartners

ConnectedPartners

Connected

Employees

Connected

Employees

Mobile

SocialCommunity

Cloud

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Customer Companies deliver real results

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Just ask our some of our customers

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Thank You

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PROFESSIONAL SERVICES MANAGEMENT SOLUTIONPROFESSIONAL SERVICES MANAGEMENT SOLUTION

THIS DOCUMENT IS CONFIDENTIAL and intended solely for the use of the individual to whom it is addressed or any other recipient expressly authorised by Kimble Limited, in writing or otherwise, to receive the same. If you are not the addressee or authorised recipient of this document, any disclosure, reproduction, copying, distribution, or other dissemination or use of this communication is strictly prohibited.

THIS DOCUMENT IS CONFIDENTIAL and intended solely for the use of the individual to whom it is addressed or any other recipient expressly authorised by Kimble Limited, in writing or otherwise, to receive the same. If you are not the addressee or authorised recipient of this document, any disclosure, reproduction, copying, distribution, or other dissemination or use of this communication is strictly prohibited.

How to grow your Professional Services firm faster and more efficiently with Salesforce & Kimble

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PROFESSIONAL SERVICES MANAGEMENT SOLUTIONPROFESSIONAL SERVICES MANAGEMENT SOLUTION

THIS DOCUMENT IS CONFIDENTIAL and intended solely for the use of the individual to whom it is addressed or any other recipient expressly authorised by Kimble Limited, in writing or otherwise, to receive the same. If you are not the addressee or authorised recipient of this document, any disclosure, reproduction, copying, distribution, or other dissemination or use of this communication is strictly prohibited.

THIS DOCUMENT IS CONFIDENTIAL and intended solely for the use of the individual to whom it is addressed or any other recipient expressly authorised by Kimble Limited, in writing or otherwise, to receive the same. If you are not the addressee or authorised recipient of this document, any disclosure, reproduction, copying, distribution, or other dissemination or use of this communication is strictly prohibited.

The key levers influencing growth and marginThe key levers influencing growth and margin

Higher ratesHigher utilisation

90% of Professional Services costs are people related…

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PROFESSIONAL SERVICES MANAGEMENT SOLUTIONPROFESSIONAL SERVICES MANAGEMENT SOLUTION

THIS DOCUMENT IS CONFIDENTIAL and intended solely for the use of the individual to whom it is addressed or any other recipient expressly authorised by Kimble Limited, in writing or otherwise, to receive the same. If you are not the addressee or authorised recipient of this document, any disclosure, reproduction, copying, distribution, or other dissemination or use of this communication is strictly prohibited.

THIS DOCUMENT IS CONFIDENTIAL and intended solely for the use of the individual to whom it is addressed or any other recipient expressly authorised by Kimble Limited, in writing or otherwise, to receive the same. If you are not the addressee or authorised recipient of this document, any disclosure, reproduction, copying, distribution, or other dissemination or use of this communication is strictly prohibited.

The key levers influencing growth and marginThe key levers influencing growth and margin

Sell moreSell it profitablySell it when you expected to‘Just-in-time’ resourcing (permanent v associate)Minimise non chargeable time/ minimise overheadMinimise attritionDeliver more profitabilityBill accurately and efficientlyReduce cycle time for unbilled work and collect cash

more quickly

Closely aligned sales, resourcing and delivery processes drive 7% higher utilisation and 9% higher project profitability

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PROFESSIONAL SERVICES MANAGEMENT SOLUTIONPROFESSIONAL SERVICES MANAGEMENT SOLUTION

THIS DOCUMENT IS CONFIDENTIAL and intended solely for the use of the individual to whom it is addressed or any other recipient expressly authorised by Kimble Limited, in writing or otherwise, to receive the same. If you are not the addressee or authorised recipient of this document, any disclosure, reproduction, copying, distribution, or other dissemination or use of this communication is strictly prohibited.

THIS DOCUMENT IS CONFIDENTIAL and intended solely for the use of the individual to whom it is addressed or any other recipient expressly authorised by Kimble Limited, in writing or otherwise, to receive the same. If you are not the addressee or authorised recipient of this document, any disclosure, reproduction, copying, distribution, or other dissemination or use of this communication is strictly prohibited.

A typical IT landscape?

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PROFESSIONAL SERVICES MANAGEMENT SOLUTIONPROFESSIONAL SERVICES MANAGEMENT SOLUTION

THIS DOCUMENT IS CONFIDENTIAL and intended solely for the use of the individual to whom it is addressed or any other recipient expressly authorised by Kimble Limited, in writing or otherwise, to receive the same. If you are not the addressee or authorised recipient of this document, any disclosure, reproduction, copying, distribution, or other dissemination or use of this communication is strictly prohibited.

THIS DOCUMENT IS CONFIDENTIAL and intended solely for the use of the individual to whom it is addressed or any other recipient expressly authorised by Kimble Limited, in writing or otherwise, to receive the same. If you are not the addressee or authorised recipient of this document, any disclosure, reproduction, copying, distribution, or other dissemination or use of this communication is strictly prohibited.

“Past performance is no guarantee of future results.”

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PROFESSIONAL SERVICES MANAGEMENT SOLUTIONPROFESSIONAL SERVICES MANAGEMENT SOLUTION

THIS DOCUMENT IS CONFIDENTIAL and intended solely for the use of the individual to whom it is addressed or any other recipient expressly authorised by Kimble Limited, in writing or otherwise, to receive the same. If you are not the addressee or authorised recipient of this document, any disclosure, reproduction, copying, distribution, or other dissemination or use of this communication is strictly prohibited.

THIS DOCUMENT IS CONFIDENTIAL and intended solely for the use of the individual to whom it is addressed or any other recipient expressly authorised by Kimble Limited, in writing or otherwise, to receive the same. If you are not the addressee or authorised recipient of this document, any disclosure, reproduction, copying, distribution, or other dissemination or use of this communication is strictly prohibited.

Successful businesses need to improve operational efficiencies and truly

understand trends in their business

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PROFESSIONAL SERVICES MANAGEMENT SOLUTIONPROFESSIONAL SERVICES MANAGEMENT SOLUTION

THIS DOCUMENT IS CONFIDENTIAL and intended solely for the use of the individual to whom it is addressed or any other recipient expressly authorised by Kimble Limited, in writing or otherwise, to receive the same. If you are not the addressee or authorised recipient of this document, any disclosure, reproduction, copying, distribution, or other dissemination or use of this communication is strictly prohibited.

THIS DOCUMENT IS CONFIDENTIAL and intended solely for the use of the individual to whom it is addressed or any other recipient expressly authorised by Kimble Limited, in writing or otherwise, to receive the same. If you are not the addressee or authorised recipient of this document, any disclosure, reproduction, copying, distribution, or other dissemination or use of this communication is strictly prohibited.

Predicting the future…Predicting the future…

What deals will close and when? Winning which deals will have biggest impact on performance?

How can I maximise utilisation?How does payment profile impact cashflow?Are they profitable?

What skills do I need to maximise profitability? What is the true cost of sale? What is the true profitability of my projects?

Spot problem projects and fix early Can you be sure you have booked everything (revenue leakage)? Forecast backlog accurately Which areas of business will perform best?

Real utilisation by business unit, geography, service line, individual, skill, etc Trend analysis

E.g. average billing rate, revenue earned by day, seasonality

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PROFESSIONAL SERVICES MANAGEMENT SOLUTIONPROFESSIONAL SERVICES MANAGEMENT SOLUTION

THIS DOCUMENT IS CONFIDENTIAL and intended solely for the use of the individual to whom it is addressed or any other recipient expressly authorised by Kimble Limited, in writing or otherwise, to receive the same. If you are not the addressee or authorised recipient of this document, any disclosure, reproduction, copying, distribution, or other dissemination or use of this communication is strictly prohibited.

THIS DOCUMENT IS CONFIDENTIAL and intended solely for the use of the individual to whom it is addressed or any other recipient expressly authorised by Kimble Limited, in writing or otherwise, to receive the same. If you are not the addressee or authorised recipient of this document, any disclosure, reproduction, copying, distribution, or other dissemination or use of this communication is strictly prohibited.

System Overview - Kimble Modules Opportunity management

Account & Contact management (Salesforce) Opportunity Management (Salesforce) Automated Documentation Detailed Services Forecasting

Resourcing Resourcing Holiday and training Capability Management

Delivery Purchase Order management Expense and overtime policies Issue and Risk Management

Time and Expense (mobile) Predictive timesheets Approval processes

Billing Automatic invoice generation Finance integration Payment management

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PROFESSIONAL SERVICES MANAGEMENT SOLUTIONPROFESSIONAL SERVICES MANAGEMENT SOLUTION

THIS DOCUMENT IS CONFIDENTIAL and intended solely for the use of the individual to whom it is addressed or any other recipient expressly authorised by Kimble Limited, in writing or otherwise, to receive the same. If you are not the addressee or authorised recipient of this document, any disclosure, reproduction, copying, distribution, or other dissemination or use of this communication is strictly prohibited.

THIS DOCUMENT IS CONFIDENTIAL and intended solely for the use of the individual to whom it is addressed or any other recipient expressly authorised by Kimble Limited, in writing or otherwise, to receive the same. If you are not the addressee or authorised recipient of this document, any disclosure, reproduction, copying, distribution, or other dissemination or use of this communication is strictly prohibited.

PROFESSIONAL SERVICES MANAGEMENT SOLUTION

THIS DOCUMENT IS CONFIDENTIAL and intended solely for the use of the individual to whom it is addressed or any other recipient expressly authorised by Kimble Limited, in writing or otherwise, to receive the same. If you are not the addressee or authorised recipient of this document, any disclosure, reproduction, copying, distribution, or other dissemination or use of this communication is strictly prohibited.

Summary

Kimble provides a single go-to system for your business making accurate and timely information available across the organization fostering collaboration and better decisions

Kimble improves pipeline visibility (opportunity, revenue, margin, resources) and allow you to understand the impacts on revenue and margin as the opportunity evolves

Kimble reduces your bid to bill cycle and helps enforce a rigorous bid process lowering the cost of sale and ensuring the most efficient deployment of resources

Kimble increases staff utilization and margin by providing resource visibility throughout the sales cycle

Kimble reduces administrative overhead through the provision and enforcement of both company and customer specific business rules reducing month/quarter/year end execution time

Accurate and timely billing in Kimble reduces aged and bad debt Profitable growth and increased shareholder value is realized through

Kimble’s ability to provide a holistic understanding of your business along with the detail to identify and address opportunities and problems ahead of time

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PROFESSIONAL SERVICES MANAGEMENT SOLUTIONPROFESSIONAL SERVICES MANAGEMENT SOLUTION

THIS DOCUMENT IS CONFIDENTIAL and intended solely for the use of the individual to whom it is addressed or any other recipient expressly authorised by Kimble Limited, in writing or otherwise, to receive the same. If you are not the addressee or authorised recipient of this document, any disclosure, reproduction, copying, distribution, or other dissemination or use of this communication is strictly prohibited.

THIS DOCUMENT IS CONFIDENTIAL and intended solely for the use of the individual to whom it is addressed or any other recipient expressly authorised by Kimble Limited, in writing or otherwise, to receive the same. If you are not the addressee or authorised recipient of this document, any disclosure, reproduction, copying, distribution, or other dissemination or use of this communication is strictly prohibited.

Kimble Example BenefitsKimble Example BenefitsProblem Measures Feature Benefit / Improvement

Sales predictability • Forecast accuracy (by month)• Deal close accuracy (by close date)• Commit close rate %

• Detailed pipeline reporting• Workflow and alerts

• Increased close date accuracy

Maximizing resource utilization

• Billing efficiency• Resource utilization• Bench productivity

• Resource allocation from opportunity stage

• Report on non-billable activities• Approval process on all timesheets

• Increased resource utilization through visibility of forecast resource needs

Revenue completeness

• Days available v’s days billed – c.f. utilization

• Expense rebilling %• T&E write-offs

• Approvals on non-billable time entries

• Approval on write-offs• Expense rebilling defaulted at

project set-up

• Increased revenue completeness

Net Margin pressure • SGA costs as % of revenue• Average project gross margin

• See target margin before deal close • Reduced overhead costs through process automation

Delivering forecasted project gross margin

• Baseline margin v’s delivered margin• Original ETC v’s delivered effort

• Real-time Project financial dashboard

• Margin protection throughout project

Employee attrition • Employee attrition % • Efficiency of T&E entry• Mobile access to T&E• Collaboration / Chatter

• Increased employee satisfaction

Aged debt/bad debt • % of debt > 60 days• Bad debt write-offs

• All Invoicing items visible• WIP / Aged debt reporting• Control of write-offs

• Reduced aged debt through invoicing accuracy

• Customer satisfaction increased

Month End close too long

• Days to close month • Weekly close process• Period Management• Invoicing tied to delivery• Forecasting tied to sales & delivery

• Reduced days to close (can do in 3 days)

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PROFESSIONAL SERVICES MANAGEMENT SOLUTIONPROFESSIONAL SERVICES MANAGEMENT SOLUTION

THIS DOCUMENT IS CONFIDENTIAL and intended solely for the use of the individual to whom it is addressed or any other recipient expressly authorised by Kimble Limited, in writing or otherwise, to receive the same. If you are not the addressee or authorised recipient of this document, any disclosure, reproduction, copying, distribution, or other dissemination or use of this communication is strictly prohibited.

THIS DOCUMENT IS CONFIDENTIAL and intended solely for the use of the individual to whom it is addressed or any other recipient expressly authorised by Kimble Limited, in writing or otherwise, to receive the same. If you are not the addressee or authorised recipient of this document, any disclosure, reproduction, copying, distribution, or other dissemination or use of this communication is strictly prohibited.

Case Study

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PROFESSIONAL SERVICES MANAGEMENT SOLUTIONPROFESSIONAL SERVICES MANAGEMENT SOLUTION

THIS DOCUMENT IS CONFIDENTIAL and intended solely for the use of the individual to whom it is addressed or any other recipient expressly authorised by Kimble Limited, in writing or otherwise, to receive the same. If you are not the addressee or authorised recipient of this document, any disclosure, reproduction, copying, distribution, or other dissemination or use of this communication is strictly prohibited.

THIS DOCUMENT IS CONFIDENTIAL and intended solely for the use of the individual to whom it is addressed or any other recipient expressly authorised by Kimble Limited, in writing or otherwise, to receive the same. If you are not the addressee or authorised recipient of this document, any disclosure, reproduction, copying, distribution, or other dissemination or use of this communication is strictly prohibited.

Rule Financial & KimbleKimble PSA Fuels growth for Rule Financial

With a strategy for further growth , and with a deployed workforce that is based in Rule offices and on client site, Rule required a solution that could service their current needs, and also scale as they continue to grow by both geography and number of people.

The solution needed to support the complete end-to-end process of their business. i.e. from contact management, project resourcing, project management, time and expense capture and invoicing. All roles in the business use Kimble in their day-to-day, and many access the system via mobile devices.

Kimble was selected as the package to achieve this, with the combined Salesforce and Kimble solution managing the opportunity-to-invoice workflow and helping drive efficiency and quality improvements across the business operations.

Additional platform products were added to the Kimble solution to achieve an even broader set of functionality for Rule Financial, including, Drawloop for document production and Dotmailer for marketing (currently in pilot).

Increased resource utilization through visibility of forecast resource needs

Increased revenue completeness, as all invoice items are managed in Kimble

Reduced overhead costs through process automation

Margin protection throughout project Increased employee satisfaction, due to

remote and mobile access, and increased collaboration

Reduced aged debt through invoicing accuracy

Reduced the days to close financial periods

CHALLENGE SOLUTION VALUE

OVERVIEW OF CUSTOMER & SUCCESS STORY

Rule Financial provides business consulting, technical consulting and IT services to help investment banks, asset and wealth management and related financial institutions to improve. They are established in the key financial centres of London, New York, Boston and Toronto, and currently employ over 650 people worldwide. Faced with a rapidly growing business and inefficient legacy silo systems, their inwardly facing operations, were hampering their growth and overall business efficiency across all areas of the company.

LOCATION: London, UK

COMPANY SIZE: 650

INDUSTRY:Professional

Services

SOLUTION SOLD: Kimble PSA (650 users)

SFDC SOLUTION(S): Platform

FIRST ACTIVE: 1st July 2013

CUSTOMER PROFILE

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PROFESSIONAL SERVICES MANAGEMENT SOLUTIONPROFESSIONAL SERVICES MANAGEMENT SOLUTION

THIS DOCUMENT IS CONFIDENTIAL and intended solely for the use of the individual to whom it is addressed or any other recipient expressly authorised by Kimble Limited, in writing or otherwise, to receive the same. If you are not the addressee or authorised recipient of this document, any disclosure, reproduction, copying, distribution, or other dissemination or use of this communication is strictly prohibited.

THIS DOCUMENT IS CONFIDENTIAL and intended solely for the use of the individual to whom it is addressed or any other recipient expressly authorised by Kimble Limited, in writing or otherwise, to receive the same. If you are not the addressee or authorised recipient of this document, any disclosure, reproduction, copying, distribution, or other dissemination or use of this communication is strictly prohibited.

Contact us: [email protected]

www.tquila.com

@tquiladotcom