Professional Resume

Tracy J. Bartley4 Vicksburg Road, Laurel Springs NJ 08021

856-373-3413 [email protected] Objective

Highly motivated, tech-savvy professional with over 5 years’ experience in a fast pace work environment.Extensive experience in providing assistance to upper level management in high-priority level technology projects. Has a strong customer service approach required as well as the ability to multi-task efficiently. I have excellent written and oral communicate skills along with the ability to interact in a professional manner with all levels of staff and management. In addition, I have strong windows and MS office experience as well.

Skills

• Junior Web developer with the capability to create a web page from scratch. • Fast Learner, dedicated worker who can work independently or in a team environment.• Advanced knowledge of various programming languages, scripts, and web technologies.• Extensive Expertise in providing Information Technology Support • Knowledge Of Business Operations• Advanced Knowledge of all Microsoft Office Suite Programs• Experience all Web Design, Programming, Hardware, Software, Database, Networking, Server, • and Operations Systems software and protocols.

Extensive Expertise

• Programming:

• Visual Basic NET, Java, CGI, C#.Net, XML, Perl, HTML, Dynamic XHTML,SQL, SQL Server 2008 Oracle, HTML5, Windows Server 2008

• Networking:

• POP, SMTP, LAN, WAN, TCP/IP, network setup and configuration, network protocols

• Software:

• Microsoft Excel, Word, Access, PowerPoint, Outlook, and Visio; software installation, upgrading, and troubleshooting, Incident Monitor, Citrix, Active Directory, Hospital Clinical Applications,

• Hardware:

• Desktops and laptops (IBM, Compaq, Dell, HP); servers, routers

• Web Development:

• Adobe Dream Weaver, Photo Shop, Adobe Illustrator, Adobe Flash

• Operating Systems/Platforms: Windows XP, Windows7, UNIX, Mac, Linux, Windows 8

• Other Skills:

• Database maintenance; system analysis, technical support, desktop technician, help desk

EDUCATION

Western Governor ’ s University - Salt Lake City , UtahBS, Information Technology, Concentration in Security

PROFESSIONAL EXPERIENCE

Business Manager-Fisher House, Lawnside, NJ-2000-Present

• Keep financial records using Excel.

• Uses accounts payable to pay the companies bills for the month.

• Printing the company’s financial records for the year.

• Developing and maintaining the company’s website using website development languages such as HTML, HTML 5 Java Script, and programming languages such as SQL, C#, Angular JS., ASP.NET.

• Doing secretarial duties such as answering the phone, updating the company calendar, scanning, copying, faxing and inputting the company’s financial data using Microsoft excel.

• Does light bookkeeping such as cash posting, doing payroll, filing, faxing, pulling financial records, and making sure the company’s finances and electronic records are organized.

• Keeping track of the company’s expenses by organizing, sorting, and putting the companies receipts for purchases in the computer using Microsoft excel.

Systems Analyst Intern- Inspira Health Network, Bridgeton, NJ 2014-2014

• Answers over 25+ calls so I could help clients with any computer related problems in the hospital.

• Inputs tickets into the company’s computer tracking systems call incident monitor.

• Assists customers with their technical problems and resolves them by doing remote logins, or using troubleshooting techniques over the phone.

• Picks up computers that needs to be repaired

• Works on special projects for the company as needed.

• Resets passwords using Active Directory

• Adding Clients to the systems by using active directory

• Assisting staff with technical problems with clinical applications such as ovations, Lawson, Soft Lab, Kronos, etc.

• Troubleshooting email issues, printer issues, and health care equipment.

• Directing calls to the appropriate department.

SEO Analyst -Webimax, Mount Laurel-2009-2010

• Create, automate, and track search and traffic metrics.

• Assess website and tools to recommend keywords, link strategies, and web analytics.

• Define and implement search marketing strategies and activities.

• Ensure the companies online content can be found and viewed by potential and current customers.

• Fix broken links on the companies website by having strong knowledge of html, css, java script, and file transfer protocols.

• Monitor, track, and report on paid search metrics, including trend analysis.

• Provide support for search engine optimization recommendations.

• Interact with copywriter, web service manager to optimize copy and landing pages for Search Engine Marketing.

• Provide ad-hoc support for the Search Engine Marketing team and set up of new campaigns.

• Assist in Keyword discovery and expansion and top keywords raking by category.

• ROI by Campaign, Site, and Category that includes researching and analyzing competitor advertising links.

• Back link strategy and implementation and directory submissions and revisions.

• Internal link optimization and SEO technical analysis and evaluation.Website remediation and key phrase research that includes META optimization.

• Stay up to date on the latest industry technologies by attending company training sessions.

Jr. Loan Processor-Freedom Mortgage, Mount Laurel, NJ-2014 Temp Job

• Process loans by locating missing customer information and input them on the proper forms.

• Answers questions and concerns from customers about the status of their loan.

• Perform filing and clerical duties at the request of the call center manager.

Dietary-The Palace Rehabilitation Center, Maple Shade, NJ-2001-2002

• Responsible for performing routine general service tasks in the Food and Nutrition Services Department.

• Specifically, may work on patient tray line and also deliver and retrieve patient trays, nourishments, menus.

• In addition working in cafeteria as need will be required.

• Also,working in catering area, working in dish room/pot room that also includes working in the and in the utility area as well.

Ride Operator-Clementon Park/Splash World, Clementon, NJ-1999-2000

• Ride operators operate various amusement rides and attractions while assuring that all appropriate park policies and state regulations are followed

• Maintained all safety standards and provide an enjoyable experience for each Guest throughout the day.

Clerical Assistant -Woodchucks Lawn Mower Service, Magnolia, NJ 2000-2001

• The clerical assistant mains inventory and order parts for the store.

• In addition, pull parts for customers and answers the phone to assist customers in scheduling appointments to come into the store.

• Issues tickets to customers who are waiting for their lawn mower or snow blower to be repaired.

• Assists the customers in filling out service request and sales forms. Keeps records of all sales and cash that comes in and out of the store.

Animal Care Attendant-The Pet Company, Moorestown, NJ 2001-2002

• The animal care attendant will clean cages, feed animals, and stock shelves when needed.

• Also, assist customers in picking out pet products and makes sure they leave out happy.

• Cross trains to sales and cashier duties as well.

Certified Nursing Assistant Trainee Genesis Rehabilitation Center 2002 Temp Job

• As a certified nursing assistant/ CNA at Genesis HealthCare, you will handle and service residents in a manner conducive to their safety and comfort, under the direction of a licensed nurse.

• Perform all duties in accordance with established methods, discharging, transferring and caring for the residents’ personal belongings.

• Perform ADLSs coordinate scheduling for residents requiring OT, PT and ST.

• Take and record weights, blood pressures, temperatures, pulse and respiration and give skin care treatments, as permitted by state regulation.

• Apply simple clean dressing, sings, stockings and support bandages, under direction of the licensed nurse, by state regulation.

• Provide direct care and more acutely ill residents.

• Obtain clean lines and supplies, clean utility rooms, kitchen areas and all other nursing areas, as assigned.

• Clean resident equipment and maintain residents conditions and report on resident status or family concerns to a licensed nurse.

• Received and escort visitors; collect charts, record and report help to orient and mentor nursing assistant.

• Put residents service first ensures that residents and families receive the highest quality of service in a caring and compassionate atmosphere, which recognizes the individual’s needs and rights performing other duties as requested.

• Also, attend a minimum of 12 hours continuing education programs provided by the center to maintain certification.

Cashier-Clementon Amusement Park, Clementon, NJ-2003-2004

• Cashiers properly record the sales of goods or services on cash registers, collect payment from Guests at point of sale, and provide correct change and receipt.

• Prepare and assist guests by making sure that they enjoy their shopping experience.

• Greet each customer at the door and ask them if they need any assistance finding anything in the store.

• Balance the cash registers, keep accurate records of daily cash or credit transactions.

• Keep the store clean by sweeping the floor and straightening clothes, and make sure the store is stocked with merchandise throughout the day.

Housekeeper-Virtua House, Voorhees, NJ-2004 Temp Job

• Cleans and maintains Virtua facilities as directed.

• Includes responsibilities such as cleaning, removing trash, linen distribution, and room set up.

• Maintains universal precautions to ensure patient and employee safety.

• Safely handles and disposes of regulated medical waste, and other trash.

• Responsible for proper chemical usage and maintaining a safe environment, including storage of chemicals.

• Other duties as assigned.

Administrative Assistant-SRA Associates, Voorhees, NJ-2005-2006

• Administrative assistant for a fast pace business office.

• Punctuality, have strong organizational skills, basic typing and computer skills.

• Having exceptional customer skills and the ability to be professional.

• Additional duties include working independently and stay on task as they complete a variety of assignments based on the managers needs.

• Typing memos, scanning, faxing, copying, and printing documents.

• Utilized Microsoft word to create reports for the company.

• Order supplies and organizes the companies calendar.

• Makes travel arrangements for the CEO of the company.

Food Service Worker-LakeLand, Blackwood, NJ 2008-2010

• Participates in the preparation, assembly, and delivery of meals and food items for patients, hospital staff, and visitors.

• Participates in providing nutritional care to patients. Practices proper food handling techniques and maintains an

• appropriate level of sanitation in the department.

• In addition, having interpersonal communication skills is a requirement.

PARAEDUCATOR- (One-on-One aide) Gloucester Township School District-Blackwood, NJ October2010-June2012 • Closely observe your one-on-one student because when IEP meetings are held, your input on the students is important.

Respect students’ confidentiality.

• Assist student(s) in the classroom for example: hand over hand for handwriting, make sure the student is focused during circle time to limit behaviors so that the circle time can run smoothly and effectively.

• Supervise and assist the special area teacher if needed.

• After each activity you will help in the process of clean up in the least amount of time so that the next activity can be started effectively and quickly.

• Assist student(s) with toileting/dressing if needed.

• Assist student(s) with feeding if needed.

• Supervise cafeteria and recess to supervise the needs of the student(s).

• Supervise student(s) in teacher planned activities.

• Prepare instruction materials. (art materials)

• Help to keep student(s) on task for the programs taught by the teacher.

• Supervise and assist students when included in the general education classroom.

• Provided clerical assistance (duplicate materials)

• Reinforcing appropriate behavior in accordance with the teacher’s plan.

• Listen and read to students.

• Maintaining a positive attitude.

• Assisting in teaching in the classroom. (small groups, one-on-one instruction)

Reference upon Request

Professional Resume

Documents

Transcript of Professional Resume