TETRA NETWORKProfessional radio communication solutions for Public Administration in the Basque Country

Naiara GoiaTetra Customer Manager

ngoia@itelazpi.net

AgendaAgenda

• PRESENTATION

• PUBLIC OPERATOR

• TETRA DEPLOYMENT & BUSINESS MODEL

• USERS & SERVICES

• CONCLUSION

PresentationPresentation

SPAIN : 17 autonomous regions

Legislative and executive powers

BASQUE COUNTRY

3 provinces

Basque Government

BasqueBasque Country in figuresCountry in figuresPopulation: 2,1 millionExtension: 7,254 km23 Provinces/ Public councils251 Municipalities

Industry key-areasAutomotive sectorMachine-toolElectronics and TelecommunicationsR&D&i

Per capita income : 25% above Spain

CultureLanguages: Basque/ Spanish

AgendaAgenda

• PRESENTATION

• PUBLIC OPERATOR

• TETRA DEPLOYMENT & BUSINESS MODEL

• USERS & SERVICES

• CONCLUSION

ITELAZPI: ITELAZPI: PublicPublic OperatorOperator

State-level Public company owned 100% by the Government of the Basque Country

Created by Government Decree in November 2003

Public authorities’ ability to create public companies to manage specific issues

Communication service provider:Broadcasting services for Basque Public Television, Broadband Internet Access, TETRA service, infrastructure management…

ITELAZPI: ITELAZPI: PublicPublic OperatorOperator

Public infrastructure ownership to deliver proper service

Communications

Key Concerns:

Cutting-edge technologyService qualityEnvironment protection

AgendaAgenda

• PRESENTATION

• PUBLIC OPERATOR

• TETRA DEPLOYMENT & BUSINESS MODEL

• USERS & SERVICES

• CONCLUSION

TETRA Project BackgroundTETRA Project Background

Local & Provincial individual services not integrated

Current communication systems becoming outdated (Analogue PMR)

The importance of synergies

Need for new digital-based solutions:

Mission-critical services based on Tetra standard in Europe

Improved quality of voice communicationsSecurity and privacyMore usersCoordination among mission-critical services

Project Project definitiondefinition

Inter-Institutional AgreementMarch 2008

Basque Government – Local authorities

ONE public Tetra NetworkInvestment: Basque Government

Network operator- Service provider: ITELAZPI

Service users: All public institutions & Private companieswith ongoing contract with Public Administration

PublicPublic tender: tender: TeltronicTeltronic awardedawarded

TETRA system and terminal manufacturer

Strong and thorough R&D

Powerful, field-proven end-to-end IP design system

Best field-test results in tender

Analog-radio strong know-how, 35 years experience

Flexible and good response to new requirements

Shareholder’s solvency

Call for tender: TELTRONIC awardedSystem provision, Installation & Maintenance

Single Single PublicPublic Tetra NetworkTetra Network

Provincial Council Services Town Halls Other Public Institutions

TETRA Network Infrastructure

OneOne networknetwork –– MultipleMultiple terminalsterminals

TETRA Network Infrastructure

And more…

TheThe Business Business ModelModel

TETRA network investment

Network planning and implementation

Network operation and maintenance

Service provision (“Multi-user” network)

Government – Itelazpi Service provider

Public InstitutionsCustomers

Terminals purchase and management

Dispatcher operation and user administration (fleet management,…)

Own Service management

Sign up for services (monthly fee)

TheThe Business Business ModelModelSharedShared public network public network -- BenefitsBenefits

Public expenditure reduction due to shared costs

Network infrastructure management responsibility: IT company

Region wide coverage

Every public organisation centres on its services

Autonomous user and service management

Many terminal suppliers, to suit customer needs

Dynamic communication between different users

MultiMulti--organisation networkorganisation network

TETRA NETWORK

Cooperationgroup

Network Network Configuration (I)Configuration (I)

Teltronic NEBULA System:► 140 SBS with LSC140 SBS with LSC► 1+1 SIS► 3+3 SCN (Provincial Segments)► 19 SDH Transport Nodes► AVL application ► 7-operator Command and Control

Center► 1 NMS Client / Organization► Billing system

Network Network ConfigurationConfiguration (II)(II)

SCN 1SCN 2

SCN 3

SCN 1 red.

SCN 2 red.

SCN 3 red.

SBS

SBS

SBS

SBS

SBS

SBS

SBS

SBS

SBS

SBS

SBS

SBS

SBS

SBSSBS

Itelazpi’sItelazpi’s Communication NetworkCommunication Network

AVL AVL applicationapplication

Region wide coverageRegion wide coverage

2008 – 2009 : Network Deployment

September 2008: first users

December 2009 : whole region coverage

AgendaAgenda

• PRESENTATION

• PUBLIC OPERATOR

• TETRA DEPLOYMENT & BUSINESS MODEL

• USERS & SERVICES

• CONCLUSION

Town Halls

Provincial Councils

Ambulances Private security servicesMet Office

ServiceService UsersUsers

Basque Government

Highway maintenancePublic transport

Public work squads

Water Board

Local policePublic works….

LocalLocal PolicePolice ForcesForces

Best solution for emergency situations

Interoperability with other mission-critical services

Greater resilience, security and privacy

Clearer radio voice quality

AmbulancesAmbulances

Fast and effective response within timed targets

Control room dispatchersdevelopment

Wide coverage

Interoperability

HighwayHighway maintenancemaintenance, , publicpublic workwork--squads…squads…

When secure mobile communication

is also a priority…

… TETRA is the solution!

Data ServicesData Services -- UtilitiesUtilities(Meteorology,Water Board, …)

Control Room/ SCADA

I/O

Remote stations

PLC

Analogue sensors

Datalogger

TETRA Network Infrastructure

PublicPublic transporttransport: Metro, Buses, : Metro, Buses, TrainsTrains, , TramsTrams

Challenging Communication Requirements

Voice and data

Signalling and control applications

Announcement System

On-train Passenger Information System

Train Control and Monitoring. Train Location

:

Reliability, Safety, Availability, Coverage, Interoperability with other train sub-systems

TETRA for:

AndAnd moremore…

Tetra for ALL Basque Public Services

What does ITELAZPI Offer?What does ITELAZPI Offer?

Wide range of voice and data services

Private dispatcher

Individualised customer service

Additional coverage & capacity

Own application development

24/7 customer helpline

Ourcommitment…

AgendaAgenda

• PRESENTATION

• PUBLIC OPERATOR

• TETRA DEPLOYMENT & BUSINESS MODEL

• USERS & SERVICES

• CONCLUSION

ConclusionConclusion

Single Tetra network for public professional users in the Basque Country

One operator, Better network coverage

Security, Privacy, Resilience

Interoperability between organisations

Cutting Edge Tetra System: Teltronic Nebula

Integrated and effective response

Professional radio communication solutions for Public Administration in the Basque Country

Thank you

Naiara Goia Tetra Customer Managerngoia@itelazpi.net