Professional Ethics, Professional Organizations, and Continuing

Education

Learning Objectives1.) Understand the importance of being

professional.2.) Define ethics.3.) Appreciate the importance of keeping

up on the latest technologies in the field.4.) Explain the importance of joining

professional organizations.5.) Understand the importance of earning

continuing education credits.

Key TermsContinuing-educationEthicsProfessionalism

ProfessionalismSkill, competence, and character expected

of a member of a trained professionCharacterized by:

PunctualityDress codeLanguage

Punctuality

Means arriving with enough time to complete ALL necessary tasks before greeting the first client.Stocking supplies (razors, gauze, cleanser,

gloves)Putting ice & gel in ice chestTurning on and calibrating laserGetting chair readyCheck voicemail and email from previous

night

DressDress appropriately

No cleavage or offensive tattoos showingClean lab coat

HygieneCleanHair neatly off the faceAware of body odor and breath (mints

between clients)Nails (short and clean)Careful of perfumes

Politeness

Cheerful greeting, use patient’s nameThings to Avoid:

Expletives, religious words, sensitive subjects, gossip, personal problems

Things to Discuss:Client progress, upcoming occasions,

REMEMBER DETAILS

Conduct

Provide a drapeLeave while client undressesKnock before re-enteringAvoid crude and tasteless jokes

(excessive hair growth in bikini area)Do not discuss the service or health

issues in front of others

EthicsMoral standards and principles governing

appropriate conduct for an individual or group.

Professional Ethics is what is right and wrong morally in conduct in the work environment.

Example of Moral Ethics

You work part time in a clinic and also offer services out of your house.

A client who regularly sees you in the clinic finds out that you offer services at a lower rate in your home.

She asks to start going to your home.Ethically you are bound to say no since that

person was brought into the clinic first.

Example of EthicsDo not make unsubstantiated claims or

promisesBe honest about the expected resultsDO NOT say “You’ll get 100% permanent

removal.”DO NOT say “Sure, I can remove that gray

hair for you.”

Continuing EducationYou must keep abreast of the latest

technology and information.Clients are researching and learning more

Be prepared to answer questions in an educated and informed manner.

If you don’t know, admit it and then research the answer.

How can you stay at the top of your game?Reading booksResearching onlineAttending conferences, conventions,

seminars, and trade shows.

Benefits of Professional Organizations

Abide by the standards and ethics that are set forth

Improve techniques, continue educationProvide literature – inform & educateHelps instill trust and confidence, shows you

have the training neededOnline directories, advertisingLegal counsel, discounted insuranceAdvanced credentialing

The Society for Clinical and Medical Hair Removal, Inc.Has aggressive platform of promoting the

benefits of laser hair removal as a method of permanent hair reduction.

National Certification Exam: http://www.scmhr.org/clinicians/certified-laser.php

American Society for Laser Medicine and Surgery, Inc.http://www.aslms.org/Mission: Promotes excellence in patient

care by advancing biomedical application of lasers and other related technologies worldwide.

Continuing EducationClasses offered at conventions

Manufacturers put them on and focus on their products, often complimentary

Continuing Education Credits (CEUs)Lectures given by leaders and experts in the

industry.Online coursesMany professional organizations require

CEUs.

1.) What is meant by the term “professional ethics”?What is right and wrong morally in conduct

in the work environment.

2.) Give an example of unethical behavior.Making false promises or claims.Inconsistency in pricing of services.

3.) Name 4 unprofessional actions. Dressing inappropriately Being lateBad hygiene (body odor, breath, hair, nails)Gossiping and discussing other sensitive

subjects

4.) List 4 benefits of membership in a professional organization.

Raises our level of standards/ethicsImprovement of techniques/knowledgeLiteratureInspires trust and confidenceOnline directories – advertisingLegal counsel, discount insuranceCredentials

5.) What are some things you will need to do prior to your 1st appointment for the day ?

Stocking supplies (razors, gauze, cleanser, gloves)

Putting ice & gel in ice chestTurning on and calibrating laserGetting chair readyCheck voicemail and email from previous

night

6.) What are some topics that should be discussed with the client?Their progressUpcoming occasionsThe topic of THEM!! Not you!

7.) How can you stay on top of new technology and information?Reading booksResearching onlineAttending conferences, conventions,

seminars, and trade shows

8.) If working on the bikini area, what are 3 important things you should do?Provide a drapeLeave while client undressesKnock before re-entering