Mineral Resources Branch Incentives, professional development and clarity.
PROFESSIONAL DEVELOPMENT RESOURCES
Transcript of PROFESSIONAL DEVELOPMENT RESOURCES
Caleigh Haworth TRAINING & COMMUNICATIONS COORDINATOR MARIGOLD LIBRARY SYSTEM WWW.MARIGOLD.AB.CA/PD OCTOBER 2015
PROFESSIONAL DEVELOPMENT RESOURCES FOR LIBRARIES
1
PROFESSIONAL DEVELOPMENT RESOURCES
TABLE OF CONTENTS
MICROSOFT OFFICE …..................................................................................................................... 2
TECHNOLOGY …………………………………………………………………………………………………………… 4
SOCIAL MEDIA ………………………………………………………………………………………………...………… 5
MANAGEMENT/LEADERSHIP/WORKPLACE SKILLS ……………………………..…………………. 6
READERS’ ADVISORY ………………………………………………………………………..…………………….. 10
PROGRAMMING ………………………………………………………………………………………….………….. 12
CUSTOMER SERVICE ……………………………….……………………………………………………………… 15
ADDITIONAL RESOURCES ……………………………………………………………………..………………. 17
2
PROFESSIONAL DEVELOPMENT RESOURCES
MICROSOFT OFFICE
ONLINE VIDEO COURSES - LYNDA.COM Word 2013 Essential Training
http://ow.ly/Trxfu
Word 2013 Power Shortcuts
http://ow.ly/TrBPY
Excel 2013 Essential Training
http://ow.ly/TrCE2
Excel 2013 Power Shortcuts
http://ow.ly/TrCWi
Excel 2013 Tips and Tricks
http://ow.ly/TrD3D
Outlook 2013 Essential Training
http://ow.ly/TrDki
Outlook 2013 Efficient Email Management
http://ow.ly/TrDsb
Up and Running with OneDrive
http://ow.ly/TrJ6E
Weekly Office Workshop
http://ow.ly/Trxtq
ONLINE TUTORIALS - GCF LEARN FREE: www.GCFlearnfree.org Word 2013
www.gcflearnfree.org/office2013/word2013
Excel 2013
www.gcflearnfree.org/office2013/excel2013
Excel Formulas
www.gcflearnfree.org/excelformulas
OneDrive and Office Online
www.gcflearnfree.org/onedrive
BOOKS Dyszel, B. (2013). Outlook 2013 for dummies. Hoboken, NJ: Wiley.
Gookin, D. (2013). Word 2013 for dummies. Hoboken, NJ: Wiley.
Harvey, G. 2013. Excel 2013 for dummies. Hoboken, NJ: John Wiley & Sons.
3
Marmel, E. (2013). Teach yourself visually Word 2013. Indianapolis, IN: John Wiley & Sons.
McFedries, P. (2012). Teach yourself visually complete Excel 2013. Indianapolis, IN: John Wiley & Sons.
Wang, W. (2013). Office 2013 for dummies. Hoboken, NJ: Wiley.
4
PROFESSIONAL DEVELOPMENT RESOURCES
TECHNOLOGY
ONLINE VIDEO COURSES - LYNDA.COM Android Essential Training
http://ow.ly/TspaK
Android Tips and Tricks
http://ow.ly/TsoOR
iOS 8 Essential Training (look for iOS 9 coming soon) http://ow.ly/TspLJ
iPad Tips and Tricks
http://ow.ly/Tsq7K
Up and Running with the Chrome Browser
http://ow.ly/Tsrux
Up and Running with the Firefox Browser
http://ow.ly/TsrIj
Up and Running with Internet Explorer
http://ow.ly/TsrR1
ONLINE TUTORIALS - GCF LEARN FREE: www.GCFlearnfree.org Android Basics
www.gcflearnfree.org/devices/androidbasics
iPad Basics
www.gcflearnfree.org/devices/ipadbasics
Computer Basics
www.gcflearnfree.org/computers/computerbasics
Internet Basics: Chrome
www.gcflearnfree.org/internet/chrome
Internet Basics: Firefox
www.gcflearnfree.org/internet/firefox
Internet Basics: Internet Explorer
www.gcflearnfree.org/internet/internetexplorer
BOOKS Baig, E. (2015). iPad for dummies. Hoboken, NJ: Wiley.
Gookin, D. (2013). Android tablets for dummies. Hoboken, NJ: John Wiley & Sons.
5
PROFESSIONAL DEVELOPMENT RESOURCES
SOCIAL MEDIA
ONLINE VIDEO COURSES - LYNDA.COM Social Media Marketing with Facebook and
http://ow.ly/Tsv7E
How to Rock Social Media
http://ow.ly/TsvdA
Facebook for Business
http://ow.ly/TsvkC
Twitter for Business
http://ow.ly/TsvrQ
ONLINE TUTORIALS - GCF LEARN FREE: www.GCFlearnfree.org Facebook 101
www.gcflearnfree.org/socialmedia/facebook101
Twitter 101
www.gcflearnfree.org/socialmedia/twitter101
www.gcflearnfree.org/socialmedia/pinterest
BOOKS Bradley, P. (2015). Social media for creative libraries. London, England: Facet
Publishing.
Coles, L. (2015). Marketing with social media: 10 easy steps to success for business. Brisbane, QLD: John Wiley & Sons.
Peck, D. (2011). Think before you engage: 100 questions to ask before starting a social media marketing campaign. Indianapolis, IN: John Wiley & Sons.
Solomon, L. (2013). The librarian’s nitty-gritty guide to social media. Chicago, IL: American library Association.
Zimmerman, D., & Ng, D. (2015). Social media marketing all-in-one for dummies. Hoboken, NJ: John Wiley & Sons.
6
PROFESSIONAL DEVELOPMENT RESOURCES
MANAGEMENT/LEADERSHIP/WORKPLACE SKILLS
ONLINE VIDEO COURSES - LYNDA.COM Balancing Work and Life
http://ow.ly/TszQ4
Communicating with Confidence
http://ow.ly/TADYN
Communication Tips (weekly series)
http://ow.ly/TsyVE
Conflict Resolution Fundamentals
http://ow.ly/TACpy
Having Difficult Conversations
http://ow.ly/Tszap
How to Present and Stay on Point
http://ow.ly/TAE8B
Human Resources Fundamentals
http://ow.ly/TszIM
Leadership Fundamentals
http://ow.ly/TsymH
Organization Communication Fundamentals
http://ow.ly/TACSh
Performance Review Fundamentals
http://ow.ly/TAEsr
Teamwork Fundamentals
http://ow.ly/Tszmj
Time Management Fundamentals
http://ow.ly/TszVA
WEBINARS (recorded) Be a Great Boss: the Critical and Basic
Foundations of Attitude, Vision, Communication Style and Strong Leadership
http://ow.ly/TAjI4
The Five Practices of Leadership
http://ow.ly/TAiLC
Flexible Leadership: How to Navigate the Waters of Changing Libraries
http://ow.ly/TAj8P
Growing Through Conflict: Healthy Workplace Communication
http://ow.ly/TB1n3
7
Herding Cats in a Thunderstorm: Three Assessment Tools that Help You Identify and Measure the Functionality and Behaviors of your team
http://ow.ly/TAzIo
Hiring: a Tale of Fear and Loathing in the Workplace
http://ow.ly/TAEQW
How to Shine at Meetings and in Front of Groups
http://ow.ly/TADgP
Leadership at Any Level: Build Your Skills Now for Tomorrow’s opportunities
http://ow.ly/TAjoU
Library Leadership at All Levels
http://ow.ly/TGmLv
Managing Your Priorities: the Key to Time Management – a 3 Part Series
http://ow.ly/TAyJl
Mindful Leadership: How Mindfulness Can Make You a Better Manager
http://ow.ly/TsG4w
Public Speaking Pointers for Librarians
http://ow.ly/TsFbW
“What We’ve Got Here is Failure to Communicate” Common Communication Problems and How You Can Be More Effective Next Time
http://ow.ly/TAz9g
WEBSITES/BLOGS Bookboon Blog
http://bookboon.com/blog
Cathy Moore: let’s save the world from boring training!
http://blog.cathy-moore.com
Communications Briefings
www.communicationbriefings.com
I Do Inspire
www.idoinspire.com/blog
MindTools: essential skill for an excellent career
www.mindtools.com
8
Skills You Need: interpersonal skills www.skillsyouneed.com/interpersonal-
skills.html
Skills You Need: leadership skills www.skillsyouneed.com/leadership-skills.html
Skills You Need: presentation skills
www.skillsyouneed.com/presentation-skills.html
BOOKS Anthony, R. (2014). Innovative presentations for dummies. Hoboken, NJ: John
Wiley and Sons.
Balser, A. (2013). Power through presentations: tips and tricks to build a better slide deck. Toronto, ON: ECW Press.
Barsh, J. (2014). Centered leadership: leading with purpose, clarity, and impact. New York: Crown Business.
Berger, J. G. (2015). Simple habits for complex times: powerful practices for today’s leaders. Stanford, CA: Stanford Business Books.
Brounstein, M. (2014). Managing all-in-one for dummies. Hoboken, NJ: For Dummies.
Chism, M. (2015). No-drama leadership: how enlightened leaders transform culture in the workplace. Brookline, MA: Bibliomotion.
Ertel, C. (2014). Moments of impact: how to design strategic conversations that accelerate change. New York: Simon & Schuster.
Farrell, R. & Schlesinger, K. (Eds.). (2013). Managing in the middle: the librarian’s handbook. Chicago: ALA Editions.
Fowler, S. (2014). Why motivating people doesn’t work…and what does: the new science of leading, energizing, and engaging. San Francisco: Berrett-Koehler Publishers.
Hallowell, E. M. (2015). Driven to distraction at work: how to focus and be more productive. Boston, MA: Harvard Business Review Press.
9
Hawley, C. F. (2014). People skills. Indianapolis: Alpha.
Huber, J. J. (2015). The purpose-based library: finding your path to survival, success, and growth. Chicago, IL: ALA Neal-Schuman.
Kogon, K. (2015). The 5 choices: the path to extraordinary productivity. New York: Simon & Schuster.
Lefever, L. (2013). The art of explanation: making your ideas, products, and services easier to understand. Hoboken, NJ: John Wiley & Sons.
Mautz, S. (2015). Make it matter: how managers can motivate by creating meaning. New York: AMACOM.
McDaniel, A. (2013). The young professional’s guide to managing: building, guiding, and motivating your team to achieve awesome results. Pompton Plains, NJ: The Career Press.
Miller, B. C. (2015). Quick team-building activities for busy managers: 50 exercises that get results in just 15 minutes. New York: American Management Association.
Osborne, C. (2015). Leadership. New York: Dorling Kindersley.
Pincus, A. (2015). Presenting: structuring, rehearsing, making an impact. New York: DK Publishing.
Rizzo, P. (2015). Listful thinking: using lists to be more productive, highly successful and less stressed. Berkeley, CA: Viva Editions.
Ross, C. S. (2013). Communicating professionally: a how-to-do-it manual. Chicago: Neal-Schuman.
Stewart, A. W., Washington-Hoagland, C., & Zsulya, C. T. (Eds.). (2013). Staff development: a practical guide. Chicago, IL: American Library Association.
Todaro, J. (2014). Library management for the digital age: a new paradigm. Lanham: Rowman & Littlefield.
Velasquez, D. (Ed.). (2013). Library management 101: a practical guide. Chicago, IL: ALA Editions.
10
PROFESSIONAL DEVELOPMENT RESOURCES
READERS’ ADVISORY
WEBINARS (recorded) Appealing to Genre Readers (NoveList)
http://ow.ly/TAJj9
Beyond Book Displays (NoveList)
http://ow.ly/TAJEu
De-Mystifying Manga: An Introduction for Patrons of All Ages
Getting Started with Reader’s Advisory
http://ow.ly/TAM4m
“My Son or Daughter Simply Loved Divergent!” or How to Talk to Teens About Books
http://ow.ly/TAMNr
New Trends in Reader’s Advisory
http://ow.ly/TAMAa
NoveList and NoveList Plus for Readers’ Advisory
http://ow.ly/TALxK
Reader’s Advisory Basics
http://ow.ly/TAMrF
Reader’s Advisory in the Digital Age
http://ow.ly/TALW0
Reader’s Advisory: All About Genres
http://ow.ly/TAMg8
Tools for Librarians in NoveList and NoveList Plus
http://ow.ly/TALo8
The Year of the RA Makeover (NoveList)
http://ow.ly/TAJWm
WEBSITES/BLOGS Book Browse
www.bookbrowse.com
Fantastic Fiction
www.fantasticfiction.co.uk
Library Thing Book Suggester
www.librarything.com/suggester
11
Lit Lovers
www.litlovers.com
NoveList Blog www.ebscohost.com/novelist-blog
Pinterest (search terms: “read alikes”, “book recommendations”, “books to read”, etc.)
www.pinterest .com
The Reader’s Advisor Online Blog
www.readersadvisoronline.com/blog
Readers’ Advisory to Teens: An Adult Services Librarian’s Guide (NoveList)
www.ebscohost.com/novelist/novelist-special/readers-advisory-to-teens
Shelf Talk Blog
https://shelftalkblog.wordpress.com
Stop, You’re Killing Me!
www.stopyourekillingme.com
Teenreads
www.teenreads.com
Which Book? www.openingthebook.com/whichbook
BOOKS Alpert, A. (2012). Read on—graphic novels: reading lists for every taste. Santa
Barbara, CA: Libraries Unlimited.
Maatta, S. L. (2010). A few good books: using contemporary readers’ advisory strategies to connect readers with books. New York: Neal-Schuman Publishers.
McArdle, M. M. (2015). The readers’ advisory guide to genre blends. Chicago, IL: ALA Editions.
Moyer, J. E., & Stover, K. M. (Eds.). (2010). The readers’ advisory handbook. Chicago, IL: American Library Association.
Orr, C. (2015). Crash course in readers’ advisory. Santa Barbara, CA: Libraries Unlimited.
Vnuk, R. (2013). Women’s fiction: a guide to popular reading interests. Santa Barbara, CA: Libraries Unlimited.
12
PROFESSIONAL DEVELOPMENT RESOURCES
PROGRAMMING
WEBINARS (recorded) Adult Programs on a $0 Budget
http://ow.ly/TB4Xc
Beyond Book Groups: Fun Library Programs for Adult Readers
http://ow.ly/TB1QL
Creating Advocacy Events for Your Library
http://ow.ly/TAZ7n
Geek Out @ Your Library
http://ow.ly/TB3OI
More Than Crafts: Implementing Learning Activities and Experiences in Your Storytimes
http://ow.ly/TB00L
Off the Beaten Path: Taking Your Storytime in New Directions
http://ow.ly/TAZCw
Once Upon a Time: Sharing Folk and Fairytales in Children’s Programs
http://ow.ly/TAYV5
The Rhythm is Going to Get You: Using Music in Library Programs for Children
http://ow.ly/TAYKo
Storytime Trios: Themes Made Easy
http://ow.ly/TAZde
Summer Reading Programs for Adults
http://ow.ly/TGkz9
Teen and Tween Programming: Full STEAM Ahead
http://ow.ly/TB4wx
Teens, Technology and Programming
http://ow.ly/TB3hV
WEBSITES/BLOGS Bighorn Library YouTube Channel
www.youtube.com/user/BighornLibrary
Pinterest (search terms: “library programs”, “storytime”, etc.)
www.pinterest.com
13
Programming Librarian
www.programminglibrarian.org
The Show Me Librarian Blog
http://showmelibrarian.blogspot.ca
BOOKS Anderson-Newham, S. (2014). Cooking up a storytime: mix-and-match menus for
easy programming. Chicago, IL: ALA Editions.
Bagley, C. A. (2014). Makerspaces: top trailblazing projects. Chicago, IL: American Library Association.
Behen, L. D. (2013). Recharge your library programs with pop culture and technology: connect with today’s teens. Santa Barbara, CA: Libraries Unlimited.
Burke, J. J. (2014). Makerspaces: a practical guide for librarians. Lanham: Rowman & Littlefield.
Dietzel-Glair, J. (2013). Books in motion: connecting preschoolers with books through art, games, movement, music, playacting, and props. Chicago, IL: Neal-Schuman.
Ernst, L. L. (2015). The essential lapsit guide: a multimedia how-to-do-it manual and programming guide for stimulating literacy development from 12 to 24 months. Chicago, IL: Neal-Schuman.
Freeman, J. (2015). The handbook for storytellers. Chicago, IL: ALA Editions.
Gallagher, C. (Ed.). (2015). Minecraft in the classroom: ideas, inspiration, and student projects for teachers. Berkley, CA: Peachpit Press.
Lear, B. W. (2013). Adult programs in the library. Chicago, IL: ALA Editions.
MacMillan, K. (2014). Baby storytime magic: active early literacy through bounces, rhymes, tickles, and more. Chicago, IL: ALA Editions.
Neuburger, E. K. (2012). Show me a story: 40 craft projects and activities to spark children’s storytelling. North Adams, MA: Storey Publishing.
Reid, R. (2012). What’s black and white and Reid all over?: something hilarious happened at the library. Chicago, IL: American Library Association.
14
Roginski, D. R. (2014). A year in the story room: ready-to-use programs for children. Chicago, IL: ALA Editions.
Scordato, J., & Forsyth, E. (Eds.). (2014). Teen games rule!: a librarian’s guide to platforms and programs. Santa Barbara, CA: Libraries Unlimited.
Shaia, L. M. (2014). After-school clubs for kids: thematic programming to encourage reading. Chicago, IL: ALA Editions.
Snow, S. (2013). Teens have style!: fashion programs for young adults at the library. Santa Barbara, CA: Libraries Unlimited.
Stay, J. (2015). Minecraft for dummies. Hoboken, NJ: John Wiley & Sons.
Stay, J. (2015). Minecraft recipes for dummies. Hoboken, NJ: John Wiley & Sons.
Wall, C. R. (2014). The maker cookbook: recipes for children’s and ‘tween library programs. Santa Barbara, CA: Libraries Unlimited.
15
PROFESSIONAL DEVELOPMENT RESOURCES
CUSTOMER SERVICE
ONLINE VIDEO COURSES - LYNDA.COM Customer Service Fundamentals
http://ow.ly/TszCA
Working with Upset Customers
http://ow.ly/TBiga
WEBINARS (recorded) Customer Service Institute: Dealing with
Difficult Customers
http://ow.ly/TGq3K
Customer Service Institute: Dealing with Anger – Yours and Theirs
http://ow.ly/TGq8K
Customer Service Institute: Going the Extra Mile
http://ow.ly/TBjwE
Customer Service Institute: Negative No-No’s
http://ow.ly/TGqus
Customer Service Institute: Practicing Patience with Our Patrons – How to Get It. How to Keep It!
http://ow.ly/TBiQl
Customer Service Institute: Who ARE These People?!
http://ow.ly/TBjbC
Customer Service Institute: Why Don’t They Get It??
http://ow.ly/TBj37
Extreme Customer Service, Every Time
http://ow.ly/TGqz7
Grace Under Pressure: Tips and Tricks to Cultivate a Positive Approach
http://ow.ly/TGqEf
16
BOOKS Curtin, S. (2013). Delight your customers: 7 simple ways to raise your customer
service from ordinary to extraordinary. New York: American Management Association.
Fozard, D. (2014). From mindless to mindful: how to create memorable service experiences. London, ON: Insomniac Press.
Harmon, C., & Messina, M. (Eds.). (2013). Customer service in libraries: best practices. Lanham: The Scarecrow Press.
Hooey, B. (2014). Make me feel special!: the art of customer service. Egremont: Success Publications.
Mosley, S. (2014). Crash course in dealing with difficult library customers. Santa Barbara, CA: Libraries Unlimited.
Toporek, A. Be your customer’s hero: real-world tips & techniques for the service front lines. New York: American Management Association.
17
PROFESSIONAL DEVELOPMENT RESOURCES
ADDITIONAL RESOURCES
WEBINARS (live or recorded) American Libraries Live (free)
http://americanlibrarieslive.org
Booklist Online (free)
www.booklistonline.com/webinars
EBSCO Training (free)
http://support.epnet.com/training
Education Institute (paid)
www.educationinstitute.ca
Florida Library Webinars – on demand (free)
http://floridalibrarywebinars.org/on-demand
Gale Geek (Cengage Learning) (free)
http://blog.gale.com/gale-geek-archived-webinars
Infopeople (free)
https://infopeople.org/training/view/webinar/archived
LibraryAware (free)
www.ebscohost.com/novelist/support-training/training
PLA (Public Library Association) (free/paid)
www.ala.org/pla/onlinelearning/webinars/ondemand
School Library Journal (free)
www.slj.com/category/webcasts/
Techsoup for Libraries (free)
www.techsoupforlibraries.org/events/ archive
WebJunction (free)
www.webjunction.org/find-training.html
WEBSITES/BLOGS ALSC (Association of Library
Service for Children) Blog
www.alsc.ala.org/blog
Library Journal
http://lj.libraryjournal.com
18
Lynda.com
www.marigold.ab.ca/eresources
Public Library Association
www.ala.org/pla
School Library Journal
www.slj.com
The Scoop – American Libraries Blog
http://americanlibrariesmagazine.org/blogs
WebJunction
www.webjunction.org
YALSA Blog
http://yalsa.ala.org/blog