PROEJCT SUPPORT SERVICESadiemeamarcoms.blob.core.windows.net/unitedkingdom... · 2019-09-17 · •...

21,000 Products, 250 Brands, 250 People in ADI UK, 28 UK Branches, 180+ Branches Worldwide

THE ADI DIFFERENCE: RELATIONSHIPS, SUPPORT, PRODUCT RANGE, ACCESSIBILITY

UNITED KINGDOM & IRELAND www.adiglobal.com/uk

PROEJCTSUPPORT SERVICES

For more information contact your local ADI Account Manager, or call 01706 510 500 to speak to our Technical Support Team2

HELLO.We’re ADI, the leading distributor of security

and fire technology products, who have

been around for over 30 years. We stock

everything from CCTV cameras to fire

solutions, boasting the widest range of

security products in the UK. So whatever

you need to satisfy your customers’

requirements, we’ve got a solution.

It is likely that we’ve crossed paths before,

because we have 28 branches in the UK

alone. And with branches on everyone’s

doorstep around the world, it’s easy to get

in touch wherever you are. We believe it’s

people that make the difference. Our staff

live and breathe our values and use their

passion and specialist knowledge to deliver

the best security solutions. We’re truly a

company powered by people.

3For more information contact your local ADI Account Manager, or call 01706 510 500 to speak to our Technical Support Team

BENEFITS

COSTEFFECTIVE

SAVES TIME

INCREASEDEFFICIENCY

REDUCESRISK

ON-SITESUPPORT

LABOURSAVING

WHY CHOOSE ADI• The widest range of security products in the UK&I: 250

brands, 25,000 products

• An experienced, fully accredited Technical Support team

• A dedicated Project Manager will look after you from

inception to completion

• Multi-discipline experience

• Operating in 28 locations across the UK&I, we’re never

too far from where you do business

MARKETS• Retail

• Commercial

• Residential

• Education

• Manufacturing

• Public Buildings

• Hospitality

• Transport

• Industrial

IMPROVED BUYING

DEDICATED CONTACT

OUR PROJECT TEAM

A dedicated member of our Project

Team will look after your project from

inception to completion.

Our Project Team will coordinate

information and liaise with internal

and external resources to ensure your

project is delivered to the optimum

security solution, on time and at the

best cost.

OUR PROJECT TEAM WILL:

Help you win business

• Price support for large projects (if applicable)

• Site surveys and system design

• Demonstrations

Help you install

• Pre-build and configuration

• Commissioning

• Inventory management to call off stock just when

required

Help you build customer loyalty

• After sales support and advice

• Free pre and post technical support

• Open and bespoke training programmes

Register your next project with ADI [email protected]


SITE SURVEYS

Our fully accredited team of specialists will assist you on-site to understand your customer’s security needs, assess site feasibility and help you achieve the very best solution in termsof design and budget.

Choose ADI’s site survey service and through our multi-disciple experience you’ll have access to the widest product range in the UK, eliminating the need to involve many different manufacturers – increasing efficiency, saving time on-site and providing the best, unbiased, viable solution.

AVAILABLE FOR

Video Access Control

Fire AudioVideo

Using specialist test equipment, our highly qualified specialists will work in partnership with you to fit the need; to focus on the problems to solve, help to ensure current to future regulations and legislations are met and if required, build in a capacity to expand. ADI will provide you with not only the best current solution but also a solution fit for the future. Our team are available in any UK location, at a time to suit you. We will provide:

• A recommendation and full system specification

• All required supporting documentation, for example,

datasheets

• Schematic diagrams where appropriate

• Complete end to end technical support

“Attending the project site

with ADI won us valuable

time, ensuring all parties were

aligned to the project goals”

For more information contact your local ADI Account Manager, or call 01706 510 500 to speak to our Technical Support Team 5

DEMONSTRATIONS

Benefit from ADI’s access to the widest range of security products in the UK and let our fully accredited team of specialists conduct a product demonstration in a face to face, interactive environment.

Whether you are planning a large-scale integrated installation or a simple single product requirement, you can choose ADI’s product demonstration service to help you close the deal. With this powerful selling tool, our highly qualified specialists will demonstrate how the product can solve your customer’s security needs – it’s the perfect opportunity to showcase confidence in the product, prior to purchase.

AVAILABLE FOR


Fire AudioVideo

Every customer is unique, so we will ensure that every product demonstration is uniquely matched to your customer. What’s more, to you the installer, you have the chance to see and feel the product prior to the install. We can bring the demonstration to you – either at your office, on site, or if you prefer you can visit us at one of our 29 site locations UK wide. Our services include:

• A technical demonstration to help understand a

product’s features and benefits

• Demonstrating new disciplines

• Showcasing the very latest technology

• Assist in the presentation to your customer



SYSTEM DESIGN

Through our expert multi-discipline knowledge, our Technical Support team can provide you with the best system solution design along with full quotation support.

From a simple requirement to a complex integrated solution, you can choose ADI’s system design service, prepared by a discipline expert within our Technical Support team. Our expert will work closely with you to ascertain a detailed understanding of the customer’s security needs and their expectation, and in return we will provide a solution by designing a system which is fit for purpose – at the best possible cost.

AVAILABLE FOR


AudioVideo

Our expert will offer advice, supply recommendations and feedback, even propose new, more efficient ideas, along with helping to ensure compliance to current and future regulations and legislation. All you need to do is supply a tender document, or technical / design drawings or it’s as simple as a conversation over the phone!

We will provide:

• A full kit list to provide an accurate quotation of cost

• All required supporting documentation e.g. datasheets


“ADI were able to provide full

specification sheets and a bill

of quantities for our tender

proposal”


PRE-BUILD & CONFIGURATION

From our dedicated support centre, your equipment can be pre-built and configured prior to delivery, eliminating risk with out of box failures and saving time and money on site.

Whether you are working on

a small project, a complex

integrated solution or require

a bespoke install, you can

choose ADI’s pre-build and

configuration service.

Built and configured in a safe, isolated environment, tests can be conducted, faults can be eliminated and customisations made, so equipment is ready for installation on delivery – meaning a lot of work the engineer would have had to do on site, has already been done.

Our services include:

• Configuration of IP settings on all network devices• Installation and configuration of software on all

equipment• Configration of recording and viewing resolutions• Configuration of remote viewing PCs• Creation of user accounts and passwords• Check firmware updated to the latest version• Testing for out of box failures • Hardware optimisation and guaranteed storage for

qualifying enterprise solutions• Label equipment for easy location on site• Provide full system documentation

AVAILABLE FOR

Video Fire


Have a bespoke project in mind?

Our experienced, fully accredited Technical Support team can support any install, from large to small. To see how we can save

you time and money on site, discuss your requirements with your local ADI Account Manager

Or maybe you need something simple....

Installing a hard drive or checking for the latest firmware upgrade of your NVR / DVR? We can do that too!

Speak to your local ADI Account Manager to find out more

And we work with all the leading CCTV manufacturers including:

Price per device £5 £7 £9

Program IP address

Program subnet mask

Program gateway

Update latest firmware (camera & recorder)

Add camera to recorder

Install & configure HDD (recorder)

Camera name (recorder)

Set camera resolution (recorder)

Set camera frame rate (recorder)

Set recording schedule (recorder)

RAID configuration (recorder)

Client workstation configuration

BRONZE SILVER GOLD

PRICING PLAN


COMMISSIONING

Our fully accredited team of specialists will assist you on-site to commission your installation to ensure all operational aspects of your client’s needs are fully met

Our highly qualified specialists offer the very highest level of support, trained by manufacturers and leading bodies, to the very latest technology. They will assist in ensuring that all aspects of the installation are properly designed, installed and tested – helping you to guarantee customer satisfaction.

Our services include:

• Checking the installation prior to commissioning

• Configuration of IP settings on all network devices

• Installation and configuration of software on all

equipment

• Carrying out necessary firmware or software upgrades

• Testing of installed equipment

• Troubleshooting tasks

• Training the end-user on the newly installed system

AVAILABLE FOR

Video

Half Day £260, Full Day £500

Choose ADI’s comprehensive multi-

discipline on-site commissioning

service for your small, medium or

large scale integrated solution.


TROUBLESHOOTING

For a fast resolution to a problem on-site, troubleshoot with ADI – one of the largest, multi-discipline Technical Support teams serving the UK market.

We know how important it is to get a problem fixed fast and ADI’s Technical Support team are here to support you every step of the way. A simple conversation with ADI could not only help reduce your engineer’s time on-site, but give your customer a faster resolution to a problem. What’s more, you’ll speak to the right person every time within our dedicated specialist team. There’s lots of ways to get in touch, by phone or email to

our central Technical Support team or by visiting one of our

28 branches nationwide – you’ll always have a local expert

on hand providing the knowledge and experience you need

for total peace of mind. Or if you require support on-site, we

can do that too with our team of four specialist field support

specialists! And if you need an extra bit of help, you can take

advantage of our remote dial-in support.

Contact a dedicated discipline expert in our central Technical Support team By phone:01706 510 500Monday to Friday 9am to 5.30pm By email: Intruder & External Detection [email protected]

Video & Network Solutions [email protected] ccess Control, Door Entry & Audio Video [email protected] Fire & Gas Detection

[email protected]

AVAILABLE FOR


Fire AudioVideo

Intruder Network Solutions


TRAINING

ADI’s training courses are the perfect way to increase your knowledge, uncover new opportunities and keep up to date with the very latest technology - and just the thing if you are new to the security industry.

ADI offers training

opportunities to meet all the

demands within the security

and fire industry.

Standard courses available include:

• IP video

• Milestone professional training

• Access control and door entry

• Fire system design BS5839-1:2017

• MxPro foundation course

• Introduction to fire detection and safety

But it doesn’t stop there. As a multi-discipline specialist we

can also create bespoke training programmes, to suit you,

to help you win more business. All courses are a full day

and are delivered by fully qualified, experienced tutors and

are held throughout the year, in various locations across

the country - or we can even arrange to come to you! Book

today.

AVAILABLE FOR


Fire

FIND OUT MORE - Contact your local ADI Account Manager,

call 01706 510 500 or email [email protected]


The objective of this course is to provide participants with an in-depth understanding of IP video system and network design. With technical sales and system specifiers in mind, this course is designed to give the knowledge and confidence to design an IP video system.

• Networking principles• Resolution• Equipment positioning• Structured cabling systems• Network hardware• VLAN principles• Network design principles• IP cameras and encoders• Recording methods• Bandwidth and storage calculations• Lighting considerations• Standards

This course sets out to provide delegates with a working knowledge of IP video systems and networks. The course is both practical and theory based. The objective is to provide participants with an in-depth understanding of IP networks and acquire the confidence and expertise to install an IP video system. This course is designed with install and service engineers in mind.

• Networking principles• IP addresses, subnet masks and gateways• TCP/IP protocols • Port forwarding• PoE switches and routers• VLANS• IP cameras, encoders and structured cabling• Recording• System configuration

IP VIDEOFUNDAMENTALS

IP VIDEOSYSTEM DESIGN

FREETO ATTEND

FREETO ATTEND

TRAINING COURSES

Milestone Professional training* provides candidates with an in-depth knowledge of the Milestone Professional VMS product as well as the necessary skills to install and commission a system. This course uses lectures and hands-on exercises to help participants become certified in XProtect Professional.

Target audience: IP video install engineers, technical sales people, IT professionals, IT consultants, and product managers.

• Install a XP Professional system• Understand the hardware and software components• Add and configure cameras and get licenses for cameras• Understand scheduled events and PTZ patrolling• Setup users and user rights• Use Smart Client including export for evidence• Use Milestone storage / networks calculator

The cost of this course is £99 plus vat.

*This is not a certified course. Candidates are still required to complete an online exam for full Milestone certification.

MILESTONEPROFESSIONAL TRAINING

£99+ VAT


This course sets out to provide delegates with an excellent foundation to access control and door entry. The course is both practical and theory based covering topics such as basic audio and video entry, stand alone access systems, an overview of networked access systems and electric locking and ancillaries.

• Audio / video door entry• IP (TCP/IP) audio video entry• Standalone keypad access systems• Standalone card access systems• IP (TCP/IP) networked / online access control systems• Integration of access control and CCTV• Cards and fobs, card printers, biometric options• General overview of electrical locking• PSU’S, exit buttons and ancillaries• Overview of automation including – garage doors, gates, barriers, bollards and turnstiles

ACCESS CONTROL AND DOOR ENTRYFUNDAMENTALS £99

+ VATFREETO ATTEND

“Good practical exercises, very knowledgeable tutor.”

What our delegates have said....

“It has given me the knowledge and confidence to install my first IP based security system, overall a very good course.”

“The course was perfect for what we wanted and very useful to see the different fire panels as well”


In co-operation with the UK fire organisation IFEDA, ADI can now offer certificated BS 5839-1:2017 training. What’s more, book online at IFEDA and ADI customers will receive a discount off the usual fee. The courses are available at selected ADI branches across the UK or at an IFEDA arranged training facility. Course summary:• To establish the need for a fire alarm and understand how to implement the relevant category to the premises• Understand the appropriate use of variations, and the different components available, and how to select these to design a compliant system

Suitable for:• Alarm technicians• Owners and managers of fire companies• Risk assessors• Fire safety officers• Other enforcing bodies

The cost of this course is £165 plus vat.

Offering brand specific training with and on behalf of manufacturers such as C-Tec, Hyfire, Kentec and Morley. These module base courses are aimed at providing engineers with clear and comprehensive information to assist in the completion of addressable fire alarm installations. Contact your ADI Account Manager to find out more.

• Overview of product arrangement• Product set up• Panel programming• PC configuration• Basic introduction to cause and effect

INTRODUCTION TO FIRE DETECTION AND SAFETY

+ VATFREETO ATTEND

£165+ VAT

FIRESYSTEM DESIGN BS5839-1:2017NEW

“It was a well worth days training, very informative.”

What our delegates have said....

“Instructor was extremely helpful and willing to answer all questions in full”

MxPro is the leading analogue addressable fire panel – and includes two panel ranges, the Advanced MxPro 5 and the benchmark MXPro 4. Learn more about how easy this solution is to install, configure and operate. The Advanced MxPro Foundation Course is a full day and split in to two sections:

Product Overview

This section provides a general product overview on MxPro including details of the range of hardware and software available. You’ll also be able to learn more about the range of features and expansion capabilities that can be provided.

Introduction to Networking

This sections provides an introduction to the networked fire system. You’ll find out more about the features to permit full flexibility of a networked solution.

MXPRO FOUNDATION COURSE + VATFREETO ATTEND

15Charges may apply, contact your ADI Account Manager to find out more. Terms and conditions apply. Although every effort has been made to ensure that the contents of this publication are accurate, no liability will be accepted by ADI for any errors and omissions. Consumer Credit Licence No. 388644.

For more information on dates and locations of our training courses...

Bury - BL9 8RN0161 767 [email protected]

Glasgow - G4 9XR0141 331 [email protected]

Birmingham - B24 8TL0121 327 [email protected]

Reading - RG2 0TA0118 932 [email protected]

Enfield - EN1 1SH0208 805 [email protected]

Salford - M5 4UD0161 745 [email protected]

Our training centres....

Contact your local ADI Account Manager, call 01706 510 500 or email [email protected]

Dublin Coming Soon

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www.adiglobal.com/[email protected]

Call

Sales: 0161 767 2990Tech Support: 01706 510 500Monday - Friday 8.30am - 5.30pm

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28 BranchesNationwide

PROEJCT SUPPORT SERVICESadiemeamarcoms.blob.core.windows.net/unitedkingdom... · 2019-09-17 · •...

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