Product-Stewardship-Management-Systems-Randy-Deskin.pdf

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    Product StewardshipManagement

    SystemsRandy Deskin, Ph.D., DABT, ERTDeskin Associates, LLC

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    Product Safety to Stewardship - Evolution

    Scope and complexity of Global Regulations Exploding Transition from Product Safety to Product Stewardship greatly broadened the

    scope of knowledge required

    Cross Functional Effectiveness complexity increased greatly

    This evolution has created the need for a highly skilled PSRA organization

    Governance- greater need for transparency

    Greater involvement of value stream- up and down

    Heightened public awareness of chemicals by public

    Greater pressure to regulate and ban chemicals

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    Shift from Product Safety Toward Sustainability

    HazardCharacterization

    CommunicateHazard

    CustomerSafe Handling

    ReduceEnvironmental

    Footprint

    Design Safer,Environmentally

    Preferable Products

    Product Safety Group

    PS + BU + Customers

    PS + BU + R&D +MFG + Customers + Stakeholders

    Push Pull

    Reactiv

    e

    Proactive

    Sustainability

    Product Stewardship

    Product Safety

    Shift requires PSRA employees with sound product, organizational,business and regulatory knowledge and excellent communication skills

    The evolution from product safety to sustainability

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    !""#!

    $%&$!

    Global Increase in Chemical Regulations

    Proliferation of chemical regulations

    barrier to global market entry

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    AdvocacyDeterminethe impact

    of developingregulations andproactively work

    to positively influenceregulatory outcomes

    ToxicologyConduct safety

    evaluationsof products to

    support productregistrationsand hazardassessment

    RegulatoryObtain

    global regulatoryapprovals andregistrationsfor productsin support ofBU initiatives

    Stewardship/SustainabilityProactively work

    with R&D andkey stakeholders

    to promote productstewardship

    and sustainabledevelopment

    throughout theproduct lifecycle

    HazardCommunication

    Develop and evaluatehazard data needed

    to protect humanhealth and

    the environment.Communicate

    information

    through MSDSin a timely manner

    To promote the protection of human health andthe environment and to ensure global product

    regulatory compliance and safe handling ofproducts in a cost effective manner.

    Product Stewardship

    Cross Functional Effectiveness with Stakeholders is Essential

    We all need to be Product Stewards

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    Product Stewardship Vocabulary

    TSCA

    REACH

    GHS

    SDS

    Physical Hazard

    DSL

    !"##$ &'#()*+",

    !"#

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    ProductStewardship

    Product Stewardship

    The cross-functional nature of Product Stewardship requires collaboration betweenall functional groups within an organization (Product Stewardship Society, 2014)

    Recycling &Take-backprograms

    ProductExposure &

    RiskAssessment

    ProductSafetyTesting

    SustainableProductDesign/

    Development

    Banned/restricted

    SubstancesManagement

    DangerousGood

    Transportation

    Safety Data,Sheets,

    Labels, & SafeHangling

    Instructions

    GlobalChemical &

    ProductSafety

    Regulations

    Adverse Event

    Recording&

    ResponseCustomerInquires

    MarketingClaims &

    Declarations

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    Stewardship Along the Value Chain

    Raw Materials

    Production

    New Process

    Regulated Shipments

    TSCA

    MSDS

    Customer

    ProductQuality

    Product Packaging& MSDS

    Solid waste

    Label

    Hazard Info

    UltimateConsumer

    Product useProduct life

    DisposalUltimate Fate

    New ProductDevelopment

    Manufacturing / Supply Chain(incl Tolling / Distribution)

    CommercializationR&D

    Samples toCustomer

    = Rep Process Gaps

    Inventory

    Label

    Warehousing &Distribution

    PSCFAMA

    We Are All Product Stewards

    Change effect (Regulatory)

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    SWOT Analysis Organization

    Opportunities

    Becoming more proactive/Develop creativesolutions

    Become more integrated with BUs

    Leverage our database technology

    Increase responsibilities to BUs/R&D/Man.

    Develop career paths

    Threats

    Potential for employee burnoutand/or retention issues

    Noncompliance/Fines

    Inward focus decreases lack oforganizational effectiveness

    Weaknesses

    Lack of resources, bench strength& capacity; little redundancy

    Lack of employee career pathand growth opportunities, Lack ofsuccession planning

    Trend towards being reactive

    Inward focus, lack of continuouscommunication with BUs/R&D/Man.

    Lack of integration with BU X

    Strengths (Competencies)

    Knowledge of regulations & companyproducts

    Experience & institutional knowledge

    Efficient work processes (e.g., global issueshandled in one place; centralized)

    Proficient problem solving

    Strong network of outside resources

    Core group of dedicated, hardworkingprofessionals

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    Risk Map

    LOW MEDIUM HIGH

    PRIORITY

    T

    IMING

    LongerTerm

    Immediate

    LI0

    LL8 HL0

    MI2 HI7

    ML3

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    Representative RACI(X)

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    Product Stewardship Core Competenciesby Function

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    Questionnaire

    Total annual sales (USD)

    Geographic breakdown of sales by region or country (percent)

    Number of manufacturing facilities and their geographic distribution byregion or country

    Number of major R&D centers and their geographic distribution by regionor country

    Approximate number of active products irrespective of gradeor packaging

    1. Company

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    Questionnaire

    2. PS Organizational Model

    What are the biggest challenges you are facing in the product stewardshiparea?

    What are the total number of FTE's engaged in Product Stewardship inyour company?

    To which function does your product stewardship organization report? Do you use a centralized or decentralized model? Please describe

    Do you use a regional or a global organization model? Please describe

    Do you hire PS professionals from within and train or do you hireexternally?

    On average, how long does it take to hire product stewardship talent?

    What are the key Core Competencies you seek in new talent?

    EACH and GHS Biggest issues

    Also ~ 4 FTE/ B $ 1 Sales

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    Questionnaire

    3. Product Regulatory Compliance (focuses on the control

    of chemical substance manufacturing, importing and salesexcluding REACH and Hazard Communication)

    How many full-time equivalent (FTE) product regulatory compliance specialistsdo you employ internally ?

    What is the geographic distribution of your product regulatory compliance

    specialists and how is their work or areas of specialization allocated?

    What are the educational backgrounds of your product regulatory compliancespecialists? Do they have any certifications?

    Do your specialists receive on-going regulatory training or participate in tradeassociates to stay current?

    Global organizational modelswith centralized PSRA

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    Questionnaire

    3. Product Regulatory Compliance (focuses on the control

    of chemical substance manufacturing, importing and salesexcluding REACH and Hazard Communication)

    What is their range of years experience in product regulatory compliance?Range of years tenure with your company?

    Do you outsource any of your product regulatory compliance work?

    If so, what type of work and at what approximate annual spend? What specific types of registrations are your product regulatory compliance

    special responsible for? Approximately how many do they obtain per yearon average? How many are they currently working on?

    Do your product regulatory compliance specialists routinely response tocustomer or business unit requests for regulatory information? If so,

    approximately how many information requests do they respond to per year?

    2 to 30 years of experience

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    Questionnaire

    4. Reach

    How many full-time equivalent (FTE) REACH specialists do you employinternally?

    Where are your REACH specialists physically located?

    What are the educational backgrounds of your REACH specialists?Do they have any certifications?

    Do your REACH specialists receive on-going regulatory training or participatein trade associates to stay current?

    What is their range of years experience in REACH? Range of years tenurewith your company?

    Do you outsource any of your REACH work? If so, what type of work and

    at what approximate annual spend? What is your approximate number of Tier 4 chemical substances

    (2018 registrations)?

    Majority of REACH specialistslocated in the EU

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    Questionnaire

    5. Hazard Communication (Safety Data Sheets (SDS) and Labeling)

    How many full-time equivalent (FTE) hazard communication specialistsdo you employ internally to author SDS?

    What is the geographic distribution of your hazard communication specialistsand how is their work allocated? Is their SDS authoring work is done ona regional or global basis, i.e., do author based in the US only author

    US format SDS or do they author for all formats?

    What are the educational backgrounds of your hazard communicationspecialists? Do they have any certifications?

    Do your specialists receive on-going regulatory training or participate intrade associates to stay current?

    On the job training/experienceto B.S. degree

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    Questionnaire

    5. Hazard Communication (Safety Data Sheets (SDS) and Labeling)

    What is their range of years experience in hazard communication?Range of years tenure with your company?

    To what degree in FTEs are they supported by specialists from outsidethe hazard communication group, e.g., toxicology, industrial hygiene,environmental, chemical control, etc.?

    How many FTEs of non-professional level support are within the hazardcommunication group?

    How many FTEs of technical IT type support from outside the hazardcommunication group do you rely on to use and maintain your hazardcommunication database system

    Do you outsource any of your SDS preparation? If so, approximately howmany SDS per year and at what cost?

    1 to 35 years of experience;median 5 to 10 years

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    Questionnaire

    How many different format SDS do you maintain? How many languages?

    How many active SDS do you have (counting all formats and languagevariations)?

    Approximately how many SDS do you publish per year?

    What is your average turnaround time to author a single format/languageSDS for a new formulation? For an urgent rush request?

    Of your active formulations, what is the approximate ratio of substancesversus mixtures?

    What database system or other methods do you use to prepare and maintainSDS and labels?

    5. Hazard Communication (Safety Data Sheets (SDS) and Labeling)

    Most companies ~ 30 formatsand 20- 30 languages

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    Questionnaire

    6. Toxicology

    How many full-time equivalent (FTE) toxicologists do you employ internally?

    Where are your toxicologists physically located?

    What are the educational backgrounds of your toxicologists? Do they haveany certifications?

    Do your toxicologist receive on-going training or participate in tradeassociations to stay current?

    What is their range of years experience in industry? Range of years tenurewith your company?

    Do you outsource any of your toxicology work? If so, what type of work and

    at what approximate annual spend? How many REACH registrations are your toxicologists currently working on?

    10 to 30 years experience

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    Product Stewardship Organization QuestionnaireBenchmarking Major Takeaways

    All have multi-national businesses and thousands of products

    REACH and GHS appear to be a common major challenge for mostrespondents

    Total number of FTEs appear somewhat comparable commensuratewith company size- 20 FTE/ B $5 Sales

    Most respondents have some degree of a global organizational

    model with centralized common work processes

    Various core competencies sought by the respondents but almost allincluded technical skills.

    All respondents except one mostly allocated resources intothe discrete functional areas of Product Regulatory Compliance,Hazard Communication, Toxicology and REACH with minimal overlap.

    Respondents seemed to favor hiring from within.

    Experience ranges varied widely across the respondents but almostall included highly experienced staff in each functional area.

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    Reporting Structure of PSRA Organizations

    EH&S60%

    Operations14%

    Legal10%

    R&D10%Other

    1%

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    Randy Deskin, Ph.D., DABT, ERTDeskin Associates, LLC

    [email protected]