OPENDAY 2017

PRODUCT SERVICE SYSTEM DESIGN

•  First post-graduate Italian Study Course for an international community

•  Multinational and multicultural atmosphere

•  International teachers

•  80 students every year: 40 (Italians, EU) + 40 (extra EU)

•  Internationally recognised professional qualification

Established in 2005

International students @ PSSD 2016-17

2 Colombia

2 Argentina

3

Germany

1 1

Lebanon

Egypt

Iran

1

1

Serbia

Turkey

7

1

Lebanon

Cina

11

3 India

1 Greece

INTERNATIONAL STUDENTS AT PSSD A.A.2015-16

1 Perù

1 Indonesia

3

Bulgary 3

Austria

1

Mexico

Russia

1

South Korea

1 2 Spain

Thailand

1

United Kingdom

1

What is PSSD?

“Product-service-systems” are blends of products, of communication strategies, of services and of spaces, with a focus on people (users, suppliers, employees, stakeholders) that result from the integration of multiple design components.

Enjoy

ImageCredits:enjoy.eni.com

Bag Track – Lug Lock

ImageCredits:empa5ca.comImageCredits:shop.lugloc.com

empatica

ImageCredits:empa5ca.com

Alessi

ImageCredits:Alessi.com

ImageCredits:Mar;Guixe

ImageCredits:Alessi.com

Banca Intesa

ImageCredits:Intesasanpaolo.com

Sustainability: Triple Bottom Line

ENVIRONMENT

BUSINESS

SOCIETY

Innovation

SOCIAL

TECHNOLOGICAL

BUSINESS

Interdisciplinary approach

The design approach is interdisciplinary and provides participants with actionable knowledge in different design fields (from product to service, from space to interaction), an extended design toolkit, basics of project management, supply chain management, sustainability, anthropology and ethnography, communications and media.

Career Opportunities

Career opportunities are within the traditional design industry, as well as in service design, in retail design, in brand design, in art direction, in trend analysis, in UX research and design in HR consultancies…

1st year

Com

mon

Fin

al E

xhib

ition

Culture & History Business Innovation

Design Methods

UX Design

Visualization & Prototyping

Service Design and Innovation

Design Seminar PS1

Design Seminar PS2

Team

build

ing

1st Semester

Innovation Studio PS1 Introduction to PSS

Product Output

Innovation Studio PS2 Introduction to PSS

Product Output

PSS Design Studio PS1 Environment Experience /

Spatial Design

PSS Design Studio PS2 Service Design /

Co-Design

2nd Semester

Innovation studio

PS1 – The Hyper City

PS2 – Health and Wealth

Innovation studio

PSS Studio PS1

PSS Studio PS2

Service Design and Innovation

UX – User Experience Design

Design Seminar (One Week)

Digital User Innovation

2nd year

Elective Courses

Exchange Program / Double Degrees

Professional Workshop

Internship

1st Semester 2nd Semester

Final Synthesis Design Studio PS1

Entrepreneur/Start-up Oriented

Final Synthesis Design Studio PS2

Place/Community Oriented

Final Thesis Individual work

Final Synthesis Studio PS1

Final Synthesis Studio PS2

Professional Workshop 2017

A DIGITAL STRATEGY FOR THE MUNICIPAL SERVICES OF

THE CITY OF MILANO

SERVICES SUPPORTING PATIENT’S COMMUNITES OF

CENTRO MEDICO SANTAGOSTINO

& &

From 2007, more than 110 Students

Shanghai!

SIDE - Sino Italian Design Day@Tongji 2014

www.politongers.org

Double Degree: PSSD & ME

Double Master Degree: 180 CFU 2 Diplomas from Politecnico Max 10 PSSD Students + Max 10 Management Engineering Students Selection during first year of Master Degree

From 2014, 30 Students

Management Engineering Design

Business Model Design Product-Service System Design

Design Management

Design Thinking

Double Degree: PSSD & ME

Double Degree: PSSD & ME

Job Profiles

www.ddpssdme.polimi.it

Summer Schools

Participation to special initiatives: i.e. H-Farm Hackathons

Service Design Jams

Service Design Drinks

JOB OPPORTUNITIES AND PROFILES

Advisory Board

The PSSD Advisory Board counts more than 40 members

3M 6ZERO5 BASEMilano Fi-hBeat Wise Allianz

Autogrill INAREA Cibic&Partners Doing H-Farm

Vodafone FabriQ ISKO Logotel MareCulturaleUrbano

DigitalAcademia Fjord BASEMilano DeloiLe

Frog CariploFactory DESIS

Dotdotdot MGMDigital

UnitedVenture

FutureConceptLab ExperienQa

SparkReply

ImapctHUB

MIDA

FondazioneBasseS

Why an Advisory Board?

To provide inputs, opportunities and feedbacks from the job context, in order to better define the profile of the graduate student and therefore of the training programme we provide

Job Titles (from Linkedin, May 2017)

Interaction Designer Interior Designer

Art Director

Social Media Manager

Marketing Manager

Motion Graphic Designer

Design Thinking Expert

Packaging Designer

Managing Director

Entrepreneur

PhD

Product & Experience Designer

Product & Brand Designer

Product Designer

Product Manager Project Manager

Researcher

Service and Interaction Designer

Service Designer

Strategic Designer

Service Designer and UX Researcher

User Experience Designer

System Designer

Digital PR

Visual Designer

Visual Merchandising Designer Brand Designer

Indagine Occupazionale 2016

Laureati Magistrali intervistati a 12 mesi dalla laurea

Campione analizzato Laureati Magistrali totali Laureati Magistrali intervistati

Tipologia di attività

Come hanno trovato lavoro Ha svolto attività di tirocinio

Situazione occupazionale In quanto tempo trovano lavoro

Tipologia di contratto (dipendenti)

Tasso di occupazioneDisoccupati / In cerca di

prima occupazioneGià occupati al momento

della laurea Entro 2 mesi dalla laurea Entro 6 mesi dalla laurea Dopo 7 mesi e oltre

Dipendente Tempo indeterminato

Enti di intermediazione Sì, durante gli studi universitari 1 - 49

Apprendistato

Stage di iniziativa personale No> 500

Tasso di disoccupazione

Autonomo Tempo determinato

CareerService Sì, dopo il conseguimento del titolo50 - 499

Stage

Contatti diretti / iniziativa personale

Altro

Dimensione azienda (nr. addetti)

Retribuzione mensile media netta

93% 7,0% 39,5% 32,6% 11,6% 9,3%

82,1% 45,2%

7,5% 76,9%67,7%

19,3%

10,0% 0,0%9,7%

7%

17,9% 19,3%

12,5% 23,1%22,6%

6,5%

70,0%

9,7%

I Laureati Magistrali in Product Service System Design presso il Politecnico di Milano nel 2014 risultano essere 82 per la sede di Milano Bovisa. Le interviste complessivamente realizzate sono 44 pari al 53,7% del totale.

PRODUCT SERVICE SYSTEM DESIGN

€ 1441

82 44

Observatory on employment

Indagine Occupazionale 2016

Laureati Magistrali intervistati a 12 mesi dalla laurea

Campione analizzato Laureati Magistrali totali Laureati Magistrali intervistati

Tipologia di attività

Come hanno trovato lavoro Ha svolto attività di tirocinio

Situazione occupazionale In quanto tempo trovano lavoro

Tipologia di contratto (dipendenti)

Tasso di occupazioneDisoccupati / In cerca di

prima occupazioneGià occupati al momento

della laurea Entro 2 mesi dalla laurea Entro 6 mesi dalla laurea Dopo 7 mesi e oltre

Dipendente Tempo indeterminato

Enti di intermediazione Sì, durante gli studi universitari 1 - 49

Apprendistato

Stage di iniziativa personale No> 500

Tasso di disoccupazione

Autonomo Tempo determinato

CareerService Sì, dopo il conseguimento del titolo50 - 499

Stage

Contatti diretti / iniziativa personale

Altro

Dimensione azienda (nr. addetti)

Retribuzione mensile media netta

93% 7,0% 39,5% 32,6% 11,6% 9,3%

82,1% 45,2%

7,5% 76,9%67,7%

19,3%

10,0% 0,0%9,7%

7%

17,9% 19,3%

12,5% 23,1%22,6%

6,5%

70,0%

9,7%

I Laureati Magistrali in Product Service System Design presso il Politecnico di Milano nel 2014 risultano essere 82 per la sede di Milano Bovisa. Le interviste complessivamente realizzate sono 44 pari al 53,7% del totale.

PRODUCT SERVICE SYSTEM DESIGN

€ 1441

82 44

Observatory on employment

Contacts

www.design.polimi.it/pssd/ www.pssd.polimi.it

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THANK YOU!