PRODUCT FAILURES

Product Complaint – Bankstown (NSW)

Issue: Incorrect Product Installed.

• Incorrect product installed – drawings were not provided to

evaluate.

• Galintel T-Bar installed when product not engineered/specified.

• Uneven load not considered.

• Opening impacted by concrete slab on internal leg.

• Control joints impacting load.

• Refer to enginer & remove & replace with engineered solution -

fabricated beam.

Product Complaint – Bankstown (NSW

Product Complaint – Bowral (NSW)

Product Complaint – Bowral (NSW)

Issue: Installation.

• No evidence of props being used.

• Props removed before mortar fully cured, this sometimes occurs

due to other trades pulling props out to gain access & not

reinstating them at all or incorrectly.

Product Complaint – Mansfield (VIC)

Product Complaint – Mansfield (VIC)

Issue: Incorrect Product Installed.

• Incorrect product installed – drawings were not provided to

evaluate.

• Galintel T-Bar installed when product not engineered/specified.

• Uneven load not considered.

• Racked ceiling being supported with uneven load of brickwork.

• Control joints impacting load.

• Refer to enginer & remove & replace with engineered solution -

fabricated beam.

Product Complaint – The Oaks (NSW)

Product Complaint – The Oaks (NSW)

Issue: Incorrect Product Installed

• Galintel MR T-Bar 200x200x9 specified on project

• Incorrect T-Bar installed.

• Required demolishing of brickwork over opening & installing

correct product specified.

Product Complaint – Harrington Park (NSW)

Product Complaint – Harrington Park (NSW)

Issue: Incorrect Installation

• Galintel MR T-Bar 200x200x9 installed with no mortar bond as

required for composite design.

• Inspection highlighted no mortar on base & back of brickwork in

contact with steel as per Galintel load tables.

• No evidence of propping &/or removal of props before curing

exacerbated the problem.

Product Complaint – Albany (WA)

Product Complaint – Albany (WA)

Issue: Coating & Design

• Project used prime painted product only.

• Entire project exposed to aggressive environment including salt

laden air.

• Product should have been supplied in HDG finish minimum or

with approved top coat system – 2 part epoxy applied off site.

Product Complaint – Anna Bay (NSW)

Product Complaint – Anna Bay (NSW)

Issue: Coating & Design

• Project in aggressive environment including south facing with

constant wetting from salt spray.

• Product required to be HDG product with 2 part epoxy coating at

minimum R4 durability.

• Pictures indicate that rendering trapped salt deposites on

surface that when wet rapidly & aggressively attacked the

surface coating causing rust staining & damage.

Product Complaint – Helensburgh (NSW)

Product Complaint – Helensburgh (NSW)

Issue: Rusting

Product Complaint

Issue: Incorrect Labelling

Product Complaint – Labelling

Issue: Labelling

• Incorrect labelling not in accordance with AS/NZS2699.3

AS/NZS 2699.3 Built-in components for masonry construction.

Part 3: Lintels and shelf angles (durability requirements)

• Label identification must have the following three mandatory

details DurabilityManufactures designation

• Durabiltiy Rating

• Australian/New Zealand Standard clearly stated