Product Camp 2013 Melbourne - Jobs To Be Done

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jobs to be done marc galbraith

description

A basic overview of what I've learnt about Jobs To Be Done so far

Transcript of Product Camp 2013 Melbourne - Jobs To Be Done

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jobs to be done

marc galbraith

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#JTBD

“ don't just buy products they hire them to do a job.”

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a language

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drilling a milkshake

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http://www.youtube.com/watch?feature=player_detailpage&v=s9nbTB33hbg

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job

social functional emotional

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snickers v mars bars

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truth emerges from action

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the switch

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timeline

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new anxiety

new attraction

situation habits

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dimensionalise

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job map

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bob moesta chris spiek clay christensen paul pedrazzi ryan singer john palmer ervin fowlkes revolve – timeline

credit

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credit