In the seminar, we discuss how teachers, students and their working life partners have

reflected students’ current work placement practices in each country and co-created new

pedagogical approaches, methods and activities in terms

of clients’ needs

In this project, teachers, students

and work placement mentors have been rethinking their competences in terms of

customers’ need and in the context of the students’ work

placement in the social, educational and pre-

school education field.

The aim has been to promote customer-

centred competence building in higher

education in a partner network of four higher education institutions

from Finland, Sweden, Norway and Estonia

The cultural diversity among customers

within the work placement trainings is

considered as a challenge for the co-desining of versatile

service competences.