Process Mapping Workshop

In-Company Training (2 Days)

Practical Skills

Tailored Workshop

2Process Mapping WorkshopIn-Company Training

Contents

What is Process Mapping? 3

5 Key Benefits of Process Mapping 4

About This Workshop 5

Delivery Format 6

Workshop Content 7

Attend a Public Course 9

3 Ways to Get Started 10

About Us 11

Get in Touch 12

3Process Mapping WorkshopIn-Company Training

What is Process Mapping?

A Clear Path to Productivity

Process Mapping is an essential planning tool

for any organisation interested in streamlining,

improving visibility, and increasing efficiency in

any process.

By documenting a process in a structured flow

chart format, the management team gains a clear

picture of all elements within the process, and can

begin see ways of improving certain elements.

Process mapping is an excellent tool for continous

improvement, team training, and strategic

leadership in any organisation.

Want to Attend as an Individual?

Although our Process Mapping Workshop is only available

for in-company bookings, our Certified Lean Six Sigma Green

Belt for Business runs as a public course, with dates available

for anyone to attend in Dublin. Click here to learn more...

5 Key Benefits of Process Mapping

Visibility

A process map enables you

to see all elements within

a process. Clearly seeing

what’s required for each

component provides insight

into areas for

improvement.

Ownership

Effective process maps

provide clarity around who

does what within a process.

This, in turn, eliminates

confusion and promotes

ownership for each task.

Training

Because a process map

gives an excellent overview

of a process, it naturally

doubles as a training tool

for both new and existing

team members. Utilising a

process map for training

ensures everyone is on the

same page.

Continuous Improvement

Process maps are an

effective continuous

improvement resource.

They give a clear picture of

each factor within a

process, which enables

you to see how it can be

streamlined and become

more efficient.

Team Engagement

A process map gives each

person a sense of direction

and purpose. Each member

of the team is informed

about what’s required for

success and understands

how to make the process

work at an optimal level.

4Process Mapping WorkshopIn-Company Training

About This Workshop

Practical Skills for Active Processes

This is a high-impact programme for organisations seeking to develop a clear

and structured picture of each process within the business. It can be delivered

as a standalone workshop or as part of a complete continuous improvement

programme.

Objectives

On completion of this 2-day workshop, participants will be equipped with skills,

knowledge, and competencies to work in collaboration with the business to:

Produce accurate representations of existing processes using process mapping

techniques.

Identify the impact of agreed proposed changes to those processes (upstream

and downstream) plus other business processes.

Create future stream process maps using group decision making and team

facilitation techniques.

5Process Mapping WorkshopIn-Company Training

6Process Mapping WorkshopIn-Company Training

Delivery Format

Tailored Training Solutions

We offer this FMEA workshop for group bookings

or corporate, in-company bookings. This workshop

works particularly well for groups, as we can tailor

the course content to help address any challenges

you are facing within your organisation.

Flexible Dates & Venue

In-company training minimises disruption to your

productivity, delivering training on dates that suit

you best.

You choose the training venue. We can come to your

premises if you have space to deliver training. Often,

companies prefer to host the training in a nearby

meeting venue or hotel to ensure that participants

are focused and attentive.

There are many benefits to choosing in-company training. Here are some of the

top reasons to choose a customised, in-company course:

Flexibility

In-company training means that you can hold the training at a date that works

best for your schedule, so there is minimum disruption to your team’s

productivity.

Cost-Effectiveness

Group, or in-company training is the most budget-savvy method of up-skilling

your team.

Customisation

When designing an in-company programme, we customise the course content to

address your goals, challenges and priorities.

Increased Morale

Taking part in an in-company training workshop promotes productivity and team

motivation in many ways.

7Process Mapping WorkshopIn-Company Training

1 Module 1: Introduction to Process

Mapping

• Workshop format and training context

• Exploring the benefits of process mapping

• Types of process maps

• Challenges facing your team and organisation

• Your role as a facilitator

• Questioning and listening skills

2 Module 2: Current State Process Mapping

• Identify processes to be mapped

• Identify process changes (which will be agreed prior to the workshop start date)

• The process of mapping, SIPOC, and swim lane

• Map the current state processes as they are right now

» SIPOC maps to establish high level process steps

» Value stream maps

• Superimpose proposed process changes to current state maps to produce a transition state map

continued on next page...

Workshop Content: Day 1

8Process Mapping WorkshopIn-Company Training

3 Module 3: Analyse Current State Value

Stream Map

• Identify value add, necessary value add, and non value add activities

• Analyse time and quality metrics

• Root cause analysis

• Summarise findings

4 Module 4: Future State

• Group decision making techniques

• Create future state value stream map

• Identify impact of proposed changes on other processes

• Identify impact of proposed changes on other functions

Tailored for Your Needs

This is an example of our standard FMEA workshop content.

When we deliver this course as an in-company training programme, we will discuss your challenges and priorities in advance of the training.

Workshop Content: Day 2

Request a Quotation

Attend a Public Course

This Process Mapping Workshop is exclusively available

for in-company bookings.

However, if you would like to attend one of our public

training dates that covers similar skills, our Certified Lean

Six Sigma Green Belt for Business is an excellent fit.

This 5-day course is designed for anyone who wants to

learn about, and become confident in using Lean and

Six Sigma tools to reduce waste and implement process

improvements within any organisation.

9Process Mapping WorkshopIn-Company Training

Key Benefits Include:

•Aconfident,practicalunderstandingofLeanSixSigmatools

•Abilitytoimplementsustainablesavingsandimprovements

•GainingarespectedLeancertification

Visit Webpage

10Process Mapping WorkshopIn-Company Training

3 Ways to Get Started

Freephone 1800 910 810

Talk to Us

You can reach us by phone on Freephone 1800 910 810, or 01 861 0700 (mon - thurs,

9.00am - 5.30pm, fri, 9.00am - 5.00pm).

We will be happy to answer any questions you have and advise on the best option for

your team’s Process Mapping training.

Get a Tailored Quotation

To request a tailored quotation forin-company Process Mapping workshop,

click the button below.

We will be in touch with a detailedquotation fitting your team’s requirements.

Ask A Question Online

If you’d prefer to contact us online, request a phonecall, or to get in touch outside of

office hours, using the “Ask A Quick Question” button below is the best option.

We’ll respond with the information you need.

Ask A Quick QuestionGet a Quotation

We believe that the key to a thriving and rewarding career is continuous professional development.

For 30 years, Professional Development has led the way in providing practical, innovative courses leading to relevant and respected certifications.

We specialise in delivering training for core business skills including project management, lean six sigma, management, communications, sales, and training design and delivery skills.

Our courses are designed to expand your skills and enhance your career potential

11Process Mapping WorkshopIn-Company Training

About Us

Professional Development - 30 Years of Innovation and Excellence

Our Courses

Our courses are a balanced blend of both theoretical learning and practical application. This focused learning environment optimises the impact of training.

Our Team

Our trainers are chosen for their engaging manner and expertise in a chosen field. They bring a wealth of experience to each programme they deliver.

Our Clients

We provide training for Ireland’s leading brands, working with companies of all sizes in every industry. We also provide training for non-corporate organisations.

Our Certifications

In many sectors, international certification is now essential. We provide many options for globally recognised certification in each subject area.

Head Office

Suite 11, Plaza 256,

Blanchardstown Corporate Park 2,

Ballycoolin, Dublin 15, D15 T934

Freephone 1800 910 810

Dublin 01 861 0700

ask-us@professionaldevelopment.ie

www.professionaldevelopment.ie

Get In Touch