Process-Driven SAP Management for successful SAP Projects
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©2013 Software AG. All rights reserved.
Gilberto MiyakePreSales Consultant
April 2013
Process-Driven SAP
Management
…for successful SAP
Projects
©2013 Software AG. All rights reserved.2 |
Process-Driven SAP Management in 2 Minutes
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What is Business Process Analysis?
• Software AG's BPA Solution is ideal for organizations that want to document, analyze, standardize, and improve and implement their processes
• This all-in-one solution helps YOU to:
� Define the corporate strategy and map it to business processes
� Design and analyze as-is processes
� Collaborate across stakeholders to build best practice-processes guided by strong process governance
� Roll-out standardized and improved to-be processes
� Spread process knowledge throughout the organization and beyond
� Support standard software implementation, e.g. SAP
©2013 Software AG. All rights reserved.4 |
How Customers Use Business Process Analysis?
Generic use cases● Process Transformation
● Process-driven SAP Management
● Change Management
● BPM Governance
Industry-specific use cases● Unbundling (Utilities Industry)
● Compliance (Pharmaceuticals Industry)
©2013 Software AG. All rights reserved.5 |
Alignment & Challenges in an SAP Environment
� How can I standardize my SAP solution landscape?� Which processes need to stay individual?� How can I visualize and communicate what is going on in my SAP solution?� How to communicate in ONE language in a way that business can understand
what we do?� What potential savings can be made from establishing best practices?� How can I improve the alignment of business with my SAP solution?
� Which way to ensure efficient SAP for efficient processes?� I need transparent business processes and applications to ensure quality!� How can I improve project time, cost, and quality?� How to make sure that business is involved in the SAP implementation?� How to involve business in the SAP solution to improve user acceptance?� I‘d like to assure fast transition to new business process requirements to
keep competitive!
CIO
» My SAP business applications are
neither transparent nor documented «
Distributed design, analysis, optimization, and operation
of business processes supported by SAP solutions
across the enterprise
Chief Process
Officer
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Road to successful SAP projects
= Process-driven SAP Management
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Customers Business Values Achieved by Business
Process Analysis and Process-Driven SAP Management
• Increase Process Agility
• Achieve Business Transparency
• Reduce Implementation Times
• Increase Efficiency
• Enhance Quality
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Achieved end-to-end control of all our
business processes
Business Values - Increase Process Agility
Rollout savings of approximately 30% per
project
Reached twice as fast order confirmation
Agile reaction to changing market and business
environment
● Fast adjustment to business model changes
● Business agility depends on process agility
● Flexibility is essential to stay competitive
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Transparent view on global FI/ CO business and SAP ERP solution
Business Values - Achieve Business Transparency
Improved process andIT system transparency
ARIS is the 'single point of truth' for Océ's
processes
Business transparency is the basis for BPA
● Leads to reduced costs
● Achieves standardization
● Increases customer satisfaction
● Simplifies IT implementation
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Process reusability reduced process documentation
times, resulting in lower costs
Business Values - Reduce Implementation Times
Reduced number of variations for certain
processes by as much as 30%
SAP implementation projects are up to 20 - 25
% faster
Faster time to market and value
● Reduce the design time for new processes by reusing existing best practice processes
● Collaboratively share content in a common repository
● Employ easy to use tools and common standards
● Communicate via a process portal
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Effort reduction for the launch of new products
(up to 30%)
Business Values - Increase Efficiency
Faster testing and training to accelerate
rollouts
20% reduction of IT running costs
Efficient use of resources and cost reduction
● Improve the performance of your processes by analyzing and simulating them
● Remove bottlenecks
● Identify and remove waste and duplication
● Make best use of resources
● Look for automation opportunities
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BPA as foundation for implementation and
testing
Business Values – Enhance Quality
Optimization of production and
production planning
Reduced total costs of ownership of IT solutions
and operational costs
Improved quality of processes and IT
● Better definition of processes
● Avoidance of systems breaks
● Better communication within departments and among employees
● Better knowledge of the processes within the company
● Improve the quality of IT systems
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Process-Driven SAP Management supports the
complete SAP project lifecycle in all project
types
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Rollout savings of approximately 30% per
project
Process-driven SAP Management at a glance
Process documentation times and costs for SAP
projects reduced
SAP implementation and testing
● SAP business process design incl. redocumentation
● Bi-directional exchange of processes & SAP-related documentation and blueprint data
● Process-driven testing of SAP solutions
● Global process and project communication with publishing
● Strong SAP Solution Expertise & Partnership
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Strategy & Project Preparation
Saves time and insures quality of the SAP
Solution
Enables transparency
of existing SAP systems and processes
Fast transition of the process landscape to
optimized SAP standard
Flexible design and management of SAP processes
Redocumentation of running SAP solutions based on BPR or IPR content
Foundation for scoping & to-be design
Shows SAP enterprise structure, organizational units and document types
Extraction and representation of customizations, objects and modifications in dashboard
SAP Tuning and detection of potential for cost reduction
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Jumpstart your SAP Project with a Redocumentation
Redocumentation results To-be process definition
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• Increase production capacity
• Calculated project payback times vary from one to three years
• Decrease in total cost of ownership of IT solutions
• Lower operational costs via reuse of process knowledge
• Faster testing and training to speed rollouts
Customer Success Story: SABIC
Chemicals Process-Driven SAP Implementation & Redocumentation
ISSUE: SAP Redocumentation for Implementation
Chemicals Intermediates Polymers
FertilizersMetals
“ARIS Redocumentation provided in a very short
time a solid base for managing our SAP
Enterprise model by providing transparent
and reusable models”.
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Process-Driven Blueprint
Costs Reduction of efforts by > 50%
Safeguard Identification of critical issues, gaps
and weaknesses
Speed Use of standards & Automatic Document
Generation
Methodology with focus on BPM and SAP reference content
Bi-directional Synchronization between ARIS and - SAP Solution Manager
Documentation & analysis of all business requirements
Integration of roles, responsibilities and RICEFs
Automatic document generation, e.g. Blueprint, RICEF
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• Set-up of ARIS and SAP Solution Manager for SAP ERP project standardization and global template management
• Fully integrated Volvo finance solution concept providing a consistent and transparent view on global FI/ CO Volvo business and SAP ERP solution
• Standardized project structures and implementation methodologies for global rollout
Customer Success Story: Volvo
Automotive Process-Driven SAP Blueprint & SAP global Rollout
ISSUE: Standardize Rollout Mngmt. of SAP ERP in more than 100 countries
“The process-driven SAP management approach
increases business understanding and structures
all documentation, securing one common view
and place where business-, solution owners, line
operation staff and project organizations meet
and collaborate in an efficient way. The rollout-
track indicates savings of approximately 30% per
rollout-project.”
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Business Blueprint in ARIS for SAP & SAP SolMan
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Automated creation of process oriented blueprint
document
Benefit
Reduce Blueprint Creation Efforts by up to 50%
Reduced Errors, Gaps and Redundancies
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IndustryPerformaceREADY: Jumpstart Your SAP Projects
Saves time & money by reusing existing process description linked to pre-configured SAP system
Reference processes for more than 25 industries
Preconfigured SAP software and industry-specific best practice process scenarios
First process-driven end-to-end solution based on SAP’s software offerings
Embedded KPIs to measure process performance and governance workflows
Lowers project risk using consistent way to scope, manage, design, implement and run a SAP solution
©2013 Software AG. All rights reserved.23 |
Content: Industry.PerformanceREADY
Predesigned BestPractice Processes
PreconfiguredMonitoring Solutions Preconfigured
Governance Solutions
PreconfiguredSAP Systems
Predesigned Mobility Scenarios
Preassigned KeyPerformance Indicators
Predesigned Data Objects and Forms
Predesigned webMethods Scenarios
PreconfiguredDocument Generators
PredesignedRisks Catalogs
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Re-use process models to create required project
documentation automatically
Blueprint document
Specification (draft)
RICEF Master list
RACI chart
XXX XXX
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ARIS – SAP SolMan Synchronization Scope
Master dataMaster dataOrganizational UnitsSAP system landscape
ProjectProjectScenarioProcess
Process StepsTransactions
End-user rolesDocuments
Keywords & Attributes
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Role Authorization
25 April 2013 | Software AG - Get There Faster | 26
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SAP ESR Integration
Fast search and easy design for new service requirements based on
business process analysis
Sustainability of business processes while laying the foundation for a
service-oriented world
● Direct access to SAP’s Enterprise Service Repository (ESR)
● Browsing of ESR content from ARIS front-end and Merging of ESR objects into ARIS database
● Access of additional information from SAP Developer Network (SDN) and WSDL files
● Automatic generation of ESR business blueprint
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Process-Driven SAP Realization
Costs Reduction ofSAP Projects up to 5 - 10%
Safeguard Transfer of Business Processes into
Implementation
Speed SAP projects up to 25% faster
Implementation bases on business processes
Include and define SAP enterprise services
Bridge from BPM to ALM
ARIS and SAP Solution Manager as Single point of truth
Automatic and Continuous Customizing Documentation
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• Existing process information consolidated in a business process architecture
• Flexible, ARIS-based management of process information
• SAP implementation projects are up to 20 - 25 % faster
• SAP project cost reduction between 5-10 %
Customer Success Story: Brenntag
Chemicals Process-Driven SAP Implementation
ISSUE: Process Harmonization in Heterogeneous IT Landscape
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Process-Driven SAP Testing & Preparation
Improves Process Quality in later project
phases
Saves Time by re-using existing data and
processes
Reduces Risks of incomplete testing
Fast design of integration tests
Flexible end-to-end test scenario recording
Intuitive capturing of multiple test variants
Automatic creation of test documents
Sync with SAP Solution Manager and export to standard applications and HP Quality Center
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ARIS Test Designer and its different Interface
ScenariosImplementation
Project
Test Project
Test Workbench
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• Standardize and harmonize business processes and full documentation of all requirements
• Business Process Management as foundation for implementation and testing
• Graphical test case creation incl. test case documentation
• Direct transmission to SAP for testing
Customer Success Story: Deutsche Telekom AG
Telecommunication SAP implementation & Process-Driven SAP Testing
ISSUE: Testing of implemented business processes
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Process-Driven SAP Training & Go-Live Support
Quick, flexible and reliable publication of process information
Safeguard global access for end user to key business process
information
Saves Time Easy and intuitive training
platform
Role-based and Business Process Based training
High performance company wide process portal
Direct connection between business processes and SAP systems
Business processes and trainings all over the world and around the clock
DMS integration for documents
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Business Process and SAP Documentation at all
Times
Openprocessmodel
Start SAPtransaction
Open SAPdocumentation
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• ARIS became the “Single Point of Truth" for Océ’s processes, organization, applications, data, and infrastructure
• Reduced number of variations for certain processes by as much as 30%
• Lower implementation cost thanks to uniform processes
• Improved link between business and IT
Customer Success Story: Océ
Paper Process-Driven SAP Implementation and Training
ISSUE: Inflexible Organization and Complex IT Infrastructure
©2013 Software AG. All rights reserved.36 |
Run your SAP solution Process-Driven
Saves time & money throughout sap solution
lifecycle
Transparency of business processes and
SAP systems
Lowest Project Risk & higher quality
SAP template, roll-outs and upgrades
Process Publication for central communication
Project Management Cockpit
Change Request Management and Process Governance infrastructure
SAP run & operation support
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• High process reusability for SAP projects has substantially reduced process documentation times, resulting in lower costs
• Effective communication within the regionally distributed project team
• Efficient implementation of user training
• Flexible deployment of IT and shorter familiarization times for new users
Customer Success Story: EVONIK
Chemicals Process-Driven SAP implementation & global Rollout
ISSUE: Global SAP Template and Roll-out
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Company Process Web
Publication
SAP System Landscape
Configuration
Implementation & Operation
Synchronization
Business
IT
Business Process Design
Design
Your CompanyProcesses
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Methodology - Prime for Process-Driven SAP
Management
� Integrated Methodology.
� Supports all SAP related project
scenarios.
� Process-Oriented.
� Leverages
Industry.PerformanceREADY
predefined industry process content
and accelerators.
� Based on ASAP (Accelerated SAP)
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Methodology - Prime for Process-Driven SAP
Management
� Combines the best features of
pre-existing content and
procedures
� Adapted to meet actual
requirements and incorporate the
latest methods and procedures
Process-DrivenSAP Standards
ASAPAVE for SAP
Process-DrivenSAP Deliverables
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Reduction of SAP project costs between 5-10 % and SAP implementation projects are up to 20 -25 %
faster at Brenntag
Reduction of SAP implementation time and costs at SABIC Europe
Ongoing clarity and transparency with ARIS Business Architect at Unibail-Rodamco
Evonik reduced process documentation times and costs for SAP projects substantially
ARIS is the 'single point of truth' for Océ's processes
Customer Statements
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Best
practice
Own
practice
IMG
IMG
DOC
BPMN 2.0
SAP NetWeaver BPM
ARIS �������� SAP NetWeaver Business Process
Management
Synchronization BPMN 2.0 export
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Monitoring SAP Processes
Limited visibility into SAP-based process steps
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SAP
ESB
BPM
BAM
ApplicationApplication
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How does Optimize for SAP work?
Non-invasive integration with SAP
• SAP Process Monitoring Agent installed with SAP Adapter on Integration Server
• Process steps are configured in SAP’s Business Object Repository (BOR), automatically sending data to the Process Monitoring Agent
• SAP-specific business content (Rules, KPI’s) and data models defined in Optimize
• Events in the BOR directly configured; others can be easily added without programming
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Process-Driven SAP Companies
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Questions?