Procure SRM 1© The Delos Partnership 2005 Procurement Masterclass Supplier and Results Management.
Proc Leader 1© The Delos Partnership 2005 Procurement Masterclass Leadership and people.
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Transcript of Proc Leader 1© The Delos Partnership 2005 Procurement Masterclass Leadership and people.
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Proc Leader 1 © The Delos Partnership 2005
Procurement MasterclassProcurement Masterclass
Leadership and people
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Proc Leader 2 © The Delos Partnership 2005
Leadership & People Leadership & People
1 Supply & Procurement – Integration & Leadership
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Proc Leader 3 © The Delos Partnership 2005
Cost & CashCost & Cash
ManagementManagement
e-e-ProcurementProcurement
PlanPlan ContractsContracts
& &
AgreementsAgreements
SupplierSupplier
ManagementManagement
How do we manage all How do we manage all
of these responsibilities of these responsibilities
within one system? within one system?
People People ManagementManagement
Global Global SourcingSourcing
Procurement ResponsibilitiesProcurement Responsibilities
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Proc Leader 4 © The Delos Partnership 2005
Make Responsibilities ClearMake Responsibilities Clear
Group Purchasing
Responsibility
Business Purchasing
Responsibility with Group Support
Business / Local Purchasing
Responsibility
Incr
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Sp
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ific
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on
Incr
ea
sin
gIn
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as
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Sta
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ard
isa
tio
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tan
da
rdis
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on
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Proc Leader 5 © The Delos Partnership 2005
Identify the Key Success FactorsIdentify the Key Success Factors
Leading Edge Procurement
Tools covering people, policies,
processes and
programmes.
Leading Edge Procurement
Tools covering people, policies,
processes and
programmes.
Unambiguous Procurement
Vision, Strategies,
Priorities and Sense of Direction
Unambiguous Procurement
Vision, Strategies,
Priorities and Sense of Direction
Teamwork – Change Agents,
Questioning, Listening,
Challenging, Supporting
Teamwork – Change Agents,
Questioning, Listening,
Challenging, Supporting
Information Management –
Quality, Access,
Visibility, Sharing
Information Management –
Quality, Access,
Visibility, Sharing
Focus, SMART
Goals and Persistence
Focus, SMART
Goals and Persistence
Effective Marketing –
Current Plans, Progress, "New",
Rewards, Performance,
Feedback, Implementation
Effective Marketing –
Current Plans, Progress, "New",
Rewards, Performance,
Feedback, Implementation
Clear Feedback &
ReviewProcess
Clear Feedback &
ReviewProcess
Commitment & Involvement
from Stakeholders
Commitment & Involvement
from Stakeholders
Global Business
Market Knowledge & benchmarkin
g
Global Business
Market Knowledge & benchmarkin
g
Showing the approach for new value –
example Supplier
Partnering
Showing the approach for new value –
example Supplier
Partnering
Climate of Openness, Humour,
Fun, Trust
Climate of Openness, Humour,
Fun, Trust
S
U
C
C
E
S
S
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Proc Leader 6 © The Delos Partnership 2005
Understand Behaviour Modes Understand Behaviour Modes
Analyse&
Evaluate
Resist& Retain Control
Accept&
Commitment to Help
Explore &
Discover
Stakeholders – Customers – Team – Suppliers
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Proc Leader 7 © The Delos Partnership 2005
Explain what procurement doesExplain what procurement does
• Responsible for purchasing goods and services• Manages co-operative partnerships with suppliers
to deliver customer requirements• Provides Major opportunity for enhanced
profitability [straight to bottom-line]• Manages execution in appropriate way [purchase
orders, credit cards,kanbans]• Purchasing’s objective is to achieve best total
value for customers.
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Proc Leader 8 © The Delos Partnership 2005
Explain the Spend Make UpExplain the Spend Make Up
People
Raw Materials
Packaging
Capital Equipment
Engineering
Technical
Health and Safety
Outsourcing
Energy & Utilities
Logistics
Goods and Services
Net Saving Potential of "X", Supplier Partnership Potential of "Y"
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Proc Leader 9 © The Delos Partnership 2005
Market Procurement Market Procurement
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Proc Leader 10 © The Delos Partnership 2005
Have Solid FoundationsHave Solid Foundations
Prior to Supplier engagement "buyers" should be aware of:-
• The Company Organisation And Vision
• Key Internal Customers And Their Main Spends, Budgets and Needs
• The Company Procurement Policy & Responsibilities
• The Company Procurement Terms And Conditions
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Proc Leader 11 © The Delos Partnership 2005
Have Solid FoundationsHave Solid Foundations
Prior to Supplier engagement "buyers" should be aware of:
• The Company Procurement Process maps
• Internal Customer Requisition & Spend Authority Policy
• Company Confidentiality Disclosure Agreement, Terms and Conditions AND Agreement Types
• Procurement Key Performance Measures And Indicators
• Supplier Key Performance Measures And Indicators
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Proc Leader 12 © The Delos Partnership 2005
Communicate the PolicyCommunicate the Policy
• Procurement Mission, Focus and Goals
• R2P process
• Authorization
• Purchase Order Authority
• Approved Suppliers
• Ethics and Breach
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Proc Leader 13 © The Delos Partnership 2005
Set Suppliers Up Properly Set Suppliers Up Properly
All suppliers over a certain expenditure need to be properly set up using a supplier pack containing a procurement request for information (R.F.I.)
The set up pack contains– Supplier nomination form– Supplier appraisal form (completed r.F.I.)– Procurement terms & conditions– Confidentiality disclosure agreement (c.D.A.)– Samples of the company requisition and purchase order– Company payment method– Supplier measures and metrics – Company and supplier quality assurance policy– A complete risk analysis for strategic-critical items
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Proc Leader 14 © The Delos Partnership 2005
2.1
CustomerCustomerProduct & Product &
ServiceServiceImprovement Improvement
StrategyStrategy
New Supplierwith Value Proposition
New Supplierwith Value Proposition
Supplier Cost & Price
Improvement
Supplier Cost & Price
Improvement
Supplier RFTQ100%OTIF
Performance
Supplier RFTQ100%OTIF
Performance
SupplierOn Time
New ProductPerformance
SupplierOn Time
New ProductPerformance
Supplier3 Yr Sales Forecast
& Demand Plan
Supplier3 Yr Sales Forecast
& Demand Plan
SupplierLead time &
Process Improvement
SupplierLead time &
Process Improvement
New Supplier Strategy New Supplier Strategy
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Proc Leader 15 © The Delos Partnership 2005
New Procurement Priorities New Procurement Priorities
Delos
Performance
Measures
Sales Profit and
Growth
Cost of Sales
People
CostsAssets Inventory
Creditors
Perfect Customer Orders Lead Time Reduction RFTQ100%OTIF Supplier Schedule Achievement On Time New Products Total Net Value Delivered
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Proc Leader 16 © The Delos Partnership 2005
Procurement Career Roles Procurement Career Roles There are typically five procurement roles
Each role should have a clear job definition
Each role has five performance stages
P2P
MRPE
Procurement Assistant
Buyer
Category Manager
Senior Buyer
ProcurementManager
VP Procurement
Group Procurement
Manager
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Proc Leader 17 © The Delos Partnership 2005
Individual Development Individual Development Each procurement career role passes through 5 stages Role owners increase effectiveness over 5 stages Every stage/role has a clear definition of what
needs to be achieved in order to progress Both experience & skills are assessed
Entry
Development
Career
Advanced
Expert
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Proc Leader 18 © The Delos Partnership 2005
People ContentsPeople Contents
• Roles and Responsibilities
• Job Descriptions and Appraisal System
• Goals – Focus and SMART goals
• Career Development – Broadbanding
• Education & Training – External CIPS / ISM etc and Inter-Company