Final Report - 2012 Annual Conference "Harnessing 21st Century Solutions: A Focus on Women"
Problem Solving. Focus on Problems vs. Focus on Solutions Focus on ProblemsFocus on Solutions When...
-
Upload
jonathan-broomfield -
Category
Documents
-
view
214 -
download
0
Transcript of Problem Solving. Focus on Problems vs. Focus on Solutions Focus on ProblemsFocus on Solutions When...
Problem Solving
Focus on Problems vs. Focus on Solutions
Focus on Problems Focus on Solutions
• When NASA put astronauts into space discovered that the pens did not write in zero gravity
• Needed to solve the problem
• It took ten years and $12 million dollars
• A zero gravity pen was developed
• The Russians used a pencil!
Techniques to Develop SolutionsBrainstorming: Flow of Ideas
Situation
Problems
Needs
Objectives
Strategies
Ideas
Ideas
Ideas
Ideas
Ideas
Ideas
Ideas
The ideas you want to develop should flow from the strategies you identify to achieve the objectives
What you want to achieve
How you get there
ExampleSituation:• You just learned of a grant
deadline that is three days away. The grant would provide the opportunity for your department to buy a piece of software that you have desperately wanted which would streamline your day-to-day processes and operations. It is up to members of the staff, who are already overworked, to find the time to write the grant and submit it by the deadline.
Ideas:
Your perception of any problem depends on the position from where you perceive
it.
Creative Problem SolvingReframing and Turning Problems into Opportunities
How else can I do this or
consider this?
Discover Opportunities
•Don’t focus on the problems
•Look for solutions
•See every problem as an opportunity
Stepping Out of Your Shoes
Problem to be
solved
Attitudes
Stakeholders
Observer
Sage
Asking Effective QuestionsHow can I fix things and get
them back to the way they were
before?
How can I fix things and make them better than they were before?OR
Five Rules for Creative ThinkingDon’t let assumptions stifle your capacity
Discipline yourself to take time to look for alternatives
Create an atmosphere where you and others can apply creative thinking
Shed inhibitions: move from left-brain to right-brain thinking
Spinning your wheels: leave it for a while and let your unconscious work on a solution
Questions or Comments?