PROBLEM SOLVERS MILLENNIAL - DrivingSales...
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MILLENNIAL PROBLEM SOLVERS How to Lead the New Generation to Their Success and Yours
Transcript of PROBLEM SOLVERS MILLENNIAL - DrivingSales...
MILLENNIALPROBLEM SOLVERSHow to Lead the New Generation to Their Success and Yours
WHAT YOU HEARABOUT MILLENNIALS
Lack drive | Fickle | No loyalty
WHAT THEY BRING TO YOUR TEAMSUCCESS & DRIVE
■ A strong desire to make a difference■ Outstanding problem solving skills■ Trusted to believe in the mission of
the org/company
YOU HOLD THE KEYS
WHAT I HEAR FROM MY DEALERS:
You hold the power to drive this generation!
■ Hiring and keeping quality employees is their biggest challenge today.
■ Turnover sets their business back multiple times a year
WHAT SUCCESS LOOKS LIKE1, 2, 3
■ Our success relied heavily on Millennials
■ Our average age is 27 years old
■ We went from 30 employees to 500+in less than 4 years
■ Our employee retention rate is 95%
■ Our client retention rate is 99%
■ Are you wondering how we made that happen?
■ Tenets■ Principles ■ Purpose■ Mission■ Vision
START WITH A CULTURE
What does your business stand for?
■ Current position■ Next level ■ Steps to get there■ Outlined for them on day 1
CREATE A CLEAR PATH FOR GROWTH
Don’t we all want to know where we are heading?
■ Overachievers■ Double majors■ President of club■ Community involvement/engagement■ Taught themselves an instrument
HIRE THEPEOPLE
SEEKERS
■ Ask them to share their feedback
■ Measure anonymous feedback through software
GETFEEDBACK
You won’t know unless you ask!
■ It’s a strength, not a weakness■ Listen to their thought process■ Implement and support their vision
GIVE THEM THE QUESTION, NOT THE ANSWER
■ This can’t be words on a page■ Encourage them when they’ve done
something right■ Trust will go a long way to building a
success story!
TRUST THEM.ENCOURAGE THEM.SUPPORT THEM.
PITFALLS
Treating them like a rookie
Telling them to do their job and not worry about what’s next
Labeling them, “I know you’re a Millennial…”
Giving them the answers, not the questions
Bossing them around
Tell them, “Earn your stripes”
