Dimension DataHosted Private Compute-as-a-Service

data sheet

Hosted Private Compute-as-a-Service

Hosted Private Compute-as-a-Service (CaaS) is a dedicated cloud infrastructure-as-a-service (IaaS) that provides on-demand, self-service, pay-for-use access and control of virtual servers, tiered storage and networking. Our Hosted Private CaaS is located within one of our data centres and includes enterprise-class security, controls and performance guarantees, as well as a REST-based application interface (API) for easy integration into back-end systems, enterprise system management tools or third-party cloud applications.

Overview of Hosted Private CaaS

• Simple-to-use, self-service access

• Fully managed service

• Enterprise security and compliance

• Enterprise performance

• End-user controls

•Optional Managed Services

Hosted Private CaaS components

Hosted Private CaaS is the only dedicated, private cloud IaaS offering that includes hardware-based security and scalability, complete customisation and control, easy integration, 24x7 live support and strong performance guarantees. Our Hosted Private CaaS comprises: cloud servers and cloud networks.

• Cloud servers: Built on VMware’s vSphere hypervisor, Dimension Data Cloud Servers are highly configurable, secure, virtual machines that provide granular control and allow easy customisation. Each cloud server can be configured with up to 8 CPU, 64 GB of RAM and 2.5 TB of tiered storage.

• Cloud networks: VLANs built on Cisco hardware-based networking providing network isolation, security and performance for a client’s environment. Cloud networks can be customised with additional networking features such as firewalls, load balancing, multicast and network address translation.

Organisations are increasingly looking to cloud computing toimprove competitiveness and business agility, simplify businessprocesses and reduce time to market. Cloud services provideon-demand, self-service access to servers, applications and softwaredevelopment platforms.

Accessing the Hosted Private CaaS

Our Hosted Private CaaS can be accessed via the Internet, VPN or via dedicated MPLS based private network connection using the web-based administrative user interface.

Hosted Private CaaS service level agreement

•Network uptime guarantee

• Server uptime guarantee

• Support response time guarantee

• Latency guarantee

data sheet | Hosted Private Compute-as-a-Service

Hosted Private CaaS service management

Dimension Data provides comprehensive, ongoing management of the entire private cloud infrastructure as part of the Hosted Private CaaS. This includes responsibility for maintaining the following:

• Physical infrastructure (servers, networking equipment, and tiered storage)

• Underlying operating systems

•VMware software

• Dimension Data CloudControl™ cloud management system

Dimension Data’s management processes address the key elements of implementation, change control, monitoring, patching, and lifecycle management so that cloud availability and performance are maintained.

Cloud support – 24x7x365

Dimension Data’s monitoring systems report to a central aggregation engine that drives Dimension Data’s Private and Public CaaS client care and technical support for all emergency or after hours client-to-Dimension Data communications.

Dimension Data Managed Cloud Platform™

Dimension Data’s Cloud Services are delivered on the company’s Managed Cloud Platform™ (MCP), a fully-managed cloud delivery platform. Hosted within a Dimension Data or client data centre, the MCP comprises industry-leading hardware and software, coupled with virtualisation technology, WAN optimization, operating system software, and Dimension Data CloudControl™. Dimension Data CloudControl™ is our cloud management system that provides operational control and automation of cloud resource provisioning, orchestration, administration and billing.

CS / DDMS-0905 / 04/13 © Copyright Dimension Data 2013

Global availability

Dimension Data’s Cloud Services are available worldwide.

Pricing

With our Hosted Private CaaS, you pay a one-time setup and monthly fee for a fixed set of resources (CPU, RAM and tiered storage). Additional resources can be added if needed.

Dimension Data Hosted Private CaaS is the onlyenterprise-class cloud IaaS offering that includeshardware-based security and scalability,complete customisation and control, easyintegration, 24x7 live support and strongperformance guarantees.

For further information visit: www.dimensiondata.com/cloud